Pullman Santiago Vitacura 5 stars

Customer review rating (ALL Rating) 4.5/5 976 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • 24-hour concierge services

  • Free parking

  • Gym and bike rental

  • Outdoor terrace

Our accommodation(s)

Hotel location

Pullman Santiago Vitacura

Av Vitacura 3201 Vitacura
7630578 SANTIAGO
Chile

GPS:-33.407496, -70.598381

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Ofelia Gastrobar

Gastronomy and Wine with Ofelia Gastrobar, an offering inspired by Mediterranean cuisine, world tapas, signature cocktails and a wide variety of innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  976 reviews

TripAdvisor Rating  4.5/5  2,906 reviews

Certificate of excellence 2024

Not very good not very bad

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The sink in the bathroom was not working well during the whole stay. The service at the restaurant was very bad for diner.

Dear Cynthia, Thank you for answering our satisfaction survey and giving us your valuable feedback. We are truly sorry you bathroom sink was'nt working well during your hole stay and you did not received a good service at our restaurant during dinner. We will share your comments with all our team and we will keep working on training our staff so we can offer a better service to our guest's. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

Friendly, and helpful.

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Greeded with a smile a seemed like they were glad to see us. Breakfast was amazing and delicious.

Dear Lorraine, We appreciate the time you have taken to answer our satisfaction survey. We are very pleased to know that our team was friendly and helpful and greeded you with a smile. We will share your kind comments with all of them. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

staying overnight in Santiago

Customer review rating 5.0/5

Mc Couples - Confirmed reviews ALL

We have chosen the Pullman Santiago Vitacura for our layover between our flight from Europe and a domestic flight. It was definitely the right choice ! Only 25-30 min from the airport by shuttle (arranged for by the hotel), warm welcome and efficient check in by Filipe and his team and a great suite with nice views as an upgrade for which very grateful. We had dinner in the neighbourhood at 15 min walking, there were plenty of options. Great breakfast choices and helpful staff. We recommend without any hesitation and will stay again when in Santiago next time.

Dear Martin, Thank you so much for taking the time to left us a positive comment on this platform. We are very pleased to know that you had a good stay with us, and our team offered you a great experience and service. We have shared your kind comments with all of them. We look forward to see you again in a couple of weeks. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

Great service and amazing breakfast!

Customer review rating 4.5/5

Jaime A. Business - Confirmed reviews ALL

Great service and amazing breakfast!

Dear Jaime, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know you received a great service from our staff and you consider the breakfast was amazing. We will share your kind comments with our team. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

Well located

Customer review rating 5.0/5

Kayt Solo - Confirmed reviews ALL

Suitable location for my night before flying out. Amenities, service and staff excellent

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Other web-users rate our hotel

  • 386 reviews 9.5/10 Location
  • 589 reviews 7.5/10 Room
  • 725 reviews 8.1/10 Service
  • 15 reviews 4.4/10 WiFi
  • 369 reviews 8.2/10 Breakfast
  • 270 reviews 7.7/10 Comfort
  • 197 reviews 6.8/10 Cleanliness
  • 137 reviews 8.3/10 Vibe

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