Pullman Viña del Mar San Martín (Ex Atton) 5 stars

Customer review rating (ALL Rating) 4.4/5 1,431 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Bicycle rental

  • Bridal Suite

  • Pet-friendly hotel! Small pets welcome.

  • Pool Bar and Rooftop available all year round.

Our accommodation(s)

Hotel location

Pullman Viña del Mar San Martín (Ex Atton)

Av San martin 667
2520096 VIÑA DEL MAR
Chile

GPS:-33.014895, -71.555744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

JOAQUIN RESTAURANT AND BAR

We are a Bar & Restaurant on the Coast and want you to feel it from the moment you enter. We look for the best ingredients from the sea, combining them creatively to surprise you every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,431 reviews

TripAdvisor Rating  4.0/5  971 reviews

Outstanding Stay!

TripAdvisor rating 5.0/5

Lisa M TripAdvisor review

We just stayed at the Pullman for 4 nights and had a wonderful visit! From the minute we arrived, we were welcomed by the outstanding front desk/lobby staff. They assisted with our parking to make our check-in seamless. They were also helpful in getting our two rooms close together which we appreciated very much. The bar, restaurant and housekeeping staff were exceptional. A special thank you to Camila and Lucas for taking the time to help us locate a store with local handcrafts, and their assistance to make sure we had everything we needed. The hotel is located in a perfect location and our rooms had a wonderful view of the ocean. The room/bathrooms were so comfortable and perfectly outfitted! All around a great visit!

Dear Lisa M, We sincerely appreciate your kind review of your recent stay at Pullman Vina del Mar San Martín. We are delighted to hear that you enjoyed your visit and that our team was able to contribute to making your stay an exceptional experience. It is a true honor for us to know that our front desk, bar, restaurant, and housekeeping staff were able to meet your expectations and provide you with exceptional service. We will pass on your kind words to Camila and Lucas, who made sure that your stay was perfect, from organizing your rooms to providing you with the information you needed about local crafts. We are pleased to hear that you enjoyed the hotel's privileged location and the stunning sea views from your room. At Pullman Vina del Mar San Martín, we strive to offer a comfortable and welcoming environment, and we are glad to know that our facilities and services met your expectations. We hope to have the privilege of welcoming you back in the near future to provide you with another unforgettable stay. If you need any assistance in the future, please do not hesitate to contact us directly. Best regards, Cristián Mera Assistant Manager

Helpful Front Desk

Customer review rating 5.0/5

Bill F. B. Business - Confirmed reviews ALL

Beautiful hotel with seaside views, an excellent restaurant and bar, and a convenient location. The folks at the front desk were perfectly bilingual and extremely helpful in every way. Certainly above and beyond expectation.

Dear Bill, We sincerely appreciate your kind words about your experience at our hotel. We are pleased to hear that you enjoyed our sea views, restaurant, and bar. We take pride in knowing that our reception staff exceeded your expectations with their bilingual assistance and courtesy. We look forward to welcoming you back soon. Yours sincerely, Cristián Mera. Deputy Manager.

Godf stay

Customer review rating 4.0/5

Ernesto C. Couples - Confirmed reviews ALL

Need parking facility

Dear Ernesto, We sincerely appreciate your positive feedback regarding your stay at our hotel. Unfortunately, we understand that the lack of parking facilities may have been an inconvenience for you. We will take your suggestion into consideration for future improvements. We hope to have the opportunity to welcome you again in the future. Yours sincerely, Cristián Mera Assistant Manager.

Agradable

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Sin inconvenientes

Agradecemos sinceramente sus amables palabras sobre su estadía en nuestro hotel. Nos complace enormemente saber que su experiencia fue agradable y sin inconvenientes. En Pullman Viña del Mar San Martín nos esforzamos por brindar un servicio de alta calidad para garantizar la satisfacción de nuestros huéspedes. Esperamos darle la bienvenida nuevamente en el futuro. Saludos cordiales, Cristián Mera. Deputy Manager.

Above our expectations!

Customer review rating 4.5/5

Guillermo Business - Confirmed reviews ALL

Very well located hotel, in the heart of Viña del Mar, adequate price based on level of services provided and location. Being born in the neighboring Quilpué I always saw the "San Martin Hotel" when I traveled to Viña during my chilhood days and it brought me some nostalgia now 30 years later to stay here for business reasons. The experience with every person I spoke to, from the check-in, to the check-out, including the bellhop and the breakfast staff was amazing, I would only mention that the fridge didn't work, so unfortunately I wasn't tempted to drink something from the minibar. Even though I am a Marriott Titanium member, I would definately stay here again if I need a hotel room in this city, the Sheraton, even though being more luxurious, it's twice the nightly price, in a location which makes difficult to enjoy the city by walking.

Dear Guillermo, We sincerely appreciate your kind review of your recent stay at our Pullman Vina del Mar San Martín hotel. We are delighted to learn that we exceeded your expectations and that you enjoyed our privileged location in the heart of Viña del Mar. It is wonderful to hear that the experience with our team, from check-in to check-out, was amazing. We sincerely regret the inconveniences with the minibar's operation and apologize for any inconvenience this may have caused you. Your feedback is highly valuable to us and will be shared with our team to continuously improve our services. We are proud to know that you would consider staying with us again on future visits to the city, despite your Marriott Titanium membership. We value your preference and trust. Be assured that we work diligently to provide the best experience to all our guests. We look forward to welcoming you back in the near future. Yours sincerely, Cristián Mera. Deputy Manager.

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Other web-users rate our hotel

  • 728 reviews 8.1/10 Location
  • 892 reviews 6.3/10 Room
  • 1,075 reviews 8.2/10 Service
  • 15 reviews 8.1/10 WiFi
  • 478 reviews 7.4/10 Breakfast
  • 453 reviews 3.7/10 Comfort
  • 296 reviews 5.9/10 Cleanliness
  • 179 reviews 8.5/10 Vibe

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