Pullman Viña del Mar San Martín 5 stars

Customer review rating (ALL Rating) 4.4/5 1,158 reviews

Pullman Viña del Mar San Martín - Image 1
Pullman Viña del Mar San Martín - Image 2
Pullman Viña del Mar San Martín - Image 3
Pullman Viña del Mar San Martín - Image 4

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Bicycle rental

  • Bridal Suite

  • Pet-friendly hotel! Small pets welcome.

  • Pool Bar and Rooftop available all year round.

Our accommodation(s)

Hotel location

Pullman Viña del Mar San Martín

Av San martin 667
2520096 VIÑA DEL MAR
Chile

GPS:-33.014895, -71.555744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOAQUIN RESTAURANT AND BAR

We are a Bar & Restaurant on the Coast and want you to feel it from the moment you enter. We look for the best ingredients from the sea, combining them creatively to surprise you every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,158 reviews

Customer review rating 2.5/5

Chris B. Business - Confirmed reviews ALL

It took over 30 minutes to get a drink during the afternoon when no one else was at the bar. The bartender walked away and had a conversation with another staff member. There were other instances where service was very slow at the bar as well.

Dear Mr. B., Thank you for sharing your feedback regarding your recent experience at our hotel. Please accept my sincere apologies for the delay you encountered at the bar. At our property, we are committed to providing attentive and timely service, and I regret that we did not meet these expectations during your visit. Please be assured that your comments will be shared with the relevant team so that we may review this matter carefully and continue improving our service standards. Thank you for bringing this to our attention. Should you require any further assistance, please feel free to contact me directly at your convenience. Best regards, Lesly Sandoval Food & Beverage Manager Le… Pullman Vina del Mar San Martín

Customer review rating 0.5/5

Peter L. Solo - Confirmed reviews ALL

Good location

Customer review rating 2.0/5

Pia S. Families - Confirmed reviews ALL

advertised as ocean view room and received a very limited ocean view room, more like a view into the building next door type of view. Also, the area is very loud. At night the traffic and people noise are significant and the morning noise is people going through trash looking for bottles.

Dear Pia: We are truly sorry to hear about the experience you had during your stay. Please accept our sincere apologies for the inconveniences you encountered. Your feedback is very important to us, and we appreciate you taking the time to share these details. We will be working on the improvements you mentioned to ensure that situations like this do not happen again. Our goal is to provide a comfortable and pleasant stay for all our guests, and we regret that we fell short in your case. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Sincerely, Cristian Mera

Customer review rating 5.0/5

Gillian S. C. Couples - Confirmed reviews ALL

We had the most wonderful time staying at your hotel in Chile. We were home visiting family & friends. You made the whole trip so personal. You remembered us & what we liked. Our breakfast choice was always ready for us. The staff were outstanding from all areas, reception, bar, restaurant. You listened to feedback & acted on it which was so refreshing to see. We will be back to stay with you for sure. Great location also & a highlight for us was the Rooftop pool, bar & nightlife where you hosted our family & friends.

Customer review rating 5.0/5

Anne B. Couples - Confirmed reviews ALL

Charming , professional and very helpful staff . This hotel is very nice and well located .to be recommanded

Dear Anne B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff charming, professional, and helpful, as well as appreciating our location. It is always rewarding to receive positive feedback from our valued guests. We hope to welcome you back soon for another wonderful experience. Cristián Mera. Customer Experience Manager. Pullman Viña del Mar San Martín.

Other web-users rate our hotel

  • 729 reviews 7.9/10 Location
  • 892 reviews 6.2/10 Room
  • 1,163 reviews 8.5/10 Service
  • 15 reviews 8.3/10 WiFi
  • 447 reviews 7.6/10 Breakfast
  • 442 reviews 3.4/10 Comfort
  • 269 reviews 6/10 Cleanliness
  • 190 reviews 8.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Vina Del Mar