Pullman Viña del Mar San Martín 5 stars

Customer review rating (ALL Rating) 4.4/5 1,200 reviews

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Pullman Viña del Mar San Martín - Image 1
Pullman Viña del Mar San Martín - Image 2
Pullman Viña del Mar San Martín - Image 3
Pullman Viña del Mar San Martín - Image 4
Av San martin 667, 2520096 VIÑA DEL MAR, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Bicycle rental

  • Bridal Suite

  • Pet-friendly hotel! Small pets welcome.

  • Pool Bar and Rooftop available all year round.

Our accommodation(s)

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Room 1

Hotel location

Pullman Viña del Mar San Martín

Av San martin 667
2520096 VIÑA DEL MAR
Chile

GPS:-33.014895, -71.555744

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

JOAQUIN RESTAURANT AND BAR

We are a Bar & Restaurant on the Coast and want you to feel it from the moment you enter. We look for the best ingredients from the sea, combining them creatively to surprise you every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,200 reviews

TripAdvisor Rating  4.1/5  982 reviews

Fantastic holiday at the beach.

TripAdvisor rating 5.0/5

Catarina S Couples - TripAdvisor review

Dear Catarina, Thank you very much for taking the time to share your positive experience at Pullman Vina del Mar San Martín. We are delighted to learn that you and your husband enjoyed a fantastic holiday at our hotel and took full advantage of our prime beach location. It is wonderful to hear that you appreciated the cleanliness of both your room and the common areas, and that our staff made a positive impression on you. We greatly value the dedication of our team, particularly Madame Solange, who strives to provide excellent service to our guests. It is heartening to know that she was able to assist you promptly and made you feel comfortable during your stay. Our staff is indeed trained to respond swiftly to any concerns, and it is reassuring to hear that your issues with the safe and electric curtains were resolved efficiently. We are also pleased that you enjoyed our breakfast offerings and the quality of the half-board dinners. Our culinary team aims to deliver an exceptional dining experience, and your comparison to cruise quality is greatly appreciated. Regarding your feedback about the gym, we understand that space and equipment can sometimes be a concern for our guests. We continually assess our facilities and appreciate your input, as it helps us to enhance our service and amenities for future visitors. Once again, thank you for your kind words and for choosing to stay with us. We would be thrilled to welcome you back for another memorable holiday in the future. Best regards, Cristián Mera. Deputy Manager.

Cute boutique hotel on the beach

TripAdvisor rating 4.0/5

473shaneg Couples - TripAdvisor review

Dear Shane G, Thank you for taking the time to share your experience at Pullman Vina del Mar San Martín. We are delighted to hear that you found our hotel charming and appreciated our prime location, as well as the breakfast offerings that you enjoyed. We appreciate your feedback regarding the dinner service, specifically the limited menu options. Our intention is to provide a curated dining experience that highlights our culinary team's best offerings. However, we understand that preferences may vary and your input is valuable in helping us enhance our services. Regarding your experience at the rooftop bar on New Year’s Eve, we sincerely apologize for the delay you encountered while waiting for your drinks. It is our goal to provide prompt and efficient service, and we regret that we fell short during your visit. Your observations will be reviewed with our team to ensure improvements are made in the future. We are pleased to know that, despite these challenges, you enjoyed your overall stay and would recommend our hotel. Thank you once again for your constructive comments, and we hope to have the opportunity to welcome you back for an even more delightful experience. Best regards, Cristián Mera. Deputy Manager.

Outstanding Stay!

TripAdvisor rating 5.0/5

Lisa M TripAdvisor review

Dear Lisa M, We sincerely appreciate your kind review of your recent stay at Pullman Vina del Mar San Martín. We are delighted to hear that you enjoyed your visit and that our team was able to contribute to making your stay an exceptional experience. It is a true honor for us to know that our front desk, bar, restaurant, and housekeeping staff were able to meet your expectations and provide you with exceptional service. We will pass on your kind words to Camila and Lucas, who made sure that your stay was perfect, from organizing your rooms to providing you with the information you needed about local crafts. We are pleased to hear that you enjoyed the hotel's privileged location and the stunning sea views from your room. At Pullman Vina del Mar San Martín, we strive to offer a comfortable and welcoming environment, and we are glad to know that our facilities and services met your expectations. We hope to have the privilege of welcoming you back in the near future to provide you with another unforgettable stay. If you need any assistance in the future, please do not hesitate to contact us directly. Best regards, Cristián Mera Assistant Manager

Helpful Front Desk

Customer review rating 5.0/5

Bill F. B. Business - Confirmed reviews ALL

Dear Bill, We sincerely appreciate your kind words about your experience at our hotel. We are pleased to hear that you enjoyed our sea views, restaurant, and bar. We take pride in knowing that our reception staff exceeded your expectations with their bilingual assistance and courtesy. We look forward to welcoming you back soon. Yours sincerely, Cristián Mera. Deputy Manager.

Godf stay

Customer review rating 4.0/5

Ernesto C. Couples - Confirmed reviews ALL

Dear Ernesto, We sincerely appreciate your positive feedback regarding your stay at our hotel. Unfortunately, we understand that the lack of parking facilities may have been an inconvenience for you. We will take your suggestion into consideration for future improvements. We hope to have the opportunity to welcome you again in the future. Yours sincerely, Cristián Mera Assistant Manager.

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Other web-users rate our hotel

  • 658 reviews 8.1/10 Location
  • 812 reviews 6.1/10 Room
  • 961 reviews 7.9/10 Service
  • 16 reviews 7.5/10 WiFi
  • 428 reviews 3.5/10 Comfort
  • 420 reviews 7.5/10 Breakfast
  • 252 reviews 6.3/10 Cleanliness
  • 174 reviews 8.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.