Pullman Viña del Mar San Martín 5 stars

Customer review rating (ALL Rating) 4.4/5 1,009 reviews

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Pullman Viña del Mar San Martín - Image 1
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Av San martin 667, 2520096 VIÑA DEL MAR, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Bicycle rental

  • Bridal Suite

  • Pet-friendly hotel! Small pets welcome.

  • Pool Bar and Rooftop available all year round.

Our accommodation(s)

Hotel location

Pullman Viña del Mar San Martín

Av San martin 667
2520096 VIÑA DEL MAR
Chile

GPS:-33.014895, -71.555744

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOAQUIN RESTAURANT AND BAR

We are a Bar & Restaurant on the Coast and want you to feel it from the moment you enter. We look for the best ingredients from the sea, combining them creatively to surprise you every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,009 reviews

TripAdvisor Rating  4.1/5  1,030 reviews

Not a sea view

TripAdvisor rating 1.0/5

zam-hel TripAdvisor review

First note is the room description “sea view” which is not totally true. To be honest the view is in best case “partial sea view” and that would give a better idea what you are paying and getting. As a bonus, there was even a roadwork outside our window. And they started to work before 8 am. Second note is the breakfast on our first morning. When we arrived to restaurant about 8:30 all the tables were full of dirty dishes and basically all the food was eaten from the buffet. And during the first 10 minutes we didn’t see any other personnel than Luisa at the reception of the breakfast. We cleaned a table for us and started to having the limited breakfast what was available. After 20 minutes some food started to appear and tables started to be cleaned. But in the end the variety being limited thru whole breakfast and the restaurant being uncomfortably dirty. Second morning was totally different from the first morning. Third note is minor detail, but as you know the devil is in the details. After first night we were not restocked with coffee pods and I asked them from the front desk. Receptionist asked if we wanted decaf or real coffee and I asked for real stuff. In the end we had more coffee - and it was decaf. Not a success story there. In the end, the only thing that worked really nicely was valet parking, thank you for that.

Customer review rating 1.0/5

Lopez Q. I. Business - Confirmed reviews ALL

I stayed in a room facing the city but on a high floor. There was too much noise and little insulation from this in the room, I couldn't sleep all night

Dear I. Lopez Q., We sincerely appreciate your feedback and regret that your experience with the noise impacted your stay. We understand how essential it is to have a quiet environment for a good rest. Your feedback is valuable and will be taken into consideration to improve our services. We hope to have the opportunity to welcome you again and provide you with a better experience. Cristián Mera. Customer Experience Manager. Pullman Viña del Mar San Martín.

Customer review rating 5.0/5

Gita M. Business - Confirmed reviews ALL

Good breakfast, nicely appointed room with ocean view, bathrobe and slippers a plus.

Dear Gita M., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the beautiful ocean view from your room and appreciated the amenities provided, such as the bathrobe and slippers. It is also gratifying to know that you found our breakfast to your liking. We look forward to welcoming you back for another pleasant experience. Cristián Mera. Customer Experience Manager. Pullman Viña del Mar San Martín.

Customer review rating 5.0/5

Michelle M. Solo - Confirmed reviews ALL

The staff was friendly, the room was nice and clean, the drinks were good, and overall, it was a great stay. If I go back to Viña, I will definitely stay there again.

Dear Michelle M., Thank you for taking the time to share your positive experience at Pullman Viña del Mar San Martín. We are delighted to hear that you enjoyed our beautiful surroundings, the cleanliness of your room, and our friendly staff. It is wonderful to know that you found our location convenient and that your stay was enjoyable. We look forward to welcoming you back on your next visit to Viña del Mar. Cristián Mera. Costumer Experience Manager. Pullman Viña del Mar San Martín.

Customer review rating 5.0/5

John S. Friends - Confirmed reviews ALL

The hotel is very nice. My room was clean, the breakfast buffet was really good, and the staff very friendly. We rented bikes, ate in some local bars and restaurants (Bote Salvavidas!), and went to the beach. It was a really good time and the hotel was great.

Dear John S., Thank you for taking the time to share your positive experience at Pullman Viña del Mar San Martín. We are delighted to hear that you enjoyed our clean accommodations, friendly staff, and the breakfast buffet. It is wonderful to know that you had a great time exploring the local area and the beach. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Cristián Mera. Customer Experience Manager. Pullman Viña del Mar San Martín.

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Other web-users rate our hotel

  • 738 reviews 7.9/10 Location
  • 850 reviews 5.9/10 Room
  • 1,018 reviews 8.2/10 Service
  • 13 reviews 8.9/10 WiFi
  • 457 reviews 3.4/10 Comfort
  • 436 reviews 7.5/10 Breakfast
  • 261 reviews 6.3/10 Cleanliness
  • 180 reviews 3.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.