Pullman Viña del Mar San Martín 5 stars

Customer review rating (ALL Rating) 4.4/5 986 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Bicycle rental

  • Bridal Suite

  • Pet-friendly hotel! Small pets welcome.

  • Pool Bar and Rooftop available all year round.

Our accommodation(s)

Hotel location

Pullman Viña del Mar San Martín

Av San martin 667
2520096 VIÑA DEL MAR
Chile

GPS:-33.014895, -71.555744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOAQUIN RESTAURANT AND BAR

We are a Bar & Restaurant on the Coast and want you to feel it from the moment you enter. We look for the best ingredients from the sea, combining them creatively to surprise you every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  986 reviews

TripAdvisor Rating  4.1/5  1,020 reviews

Customer review rating 5.0/5

Carlos L. Couples - Confirmed reviews ALL

Professional and very kind

Estimado Carlos L., Agradecemos sinceramente sus amables comentarios sobre nuestro servicio. Es un placer saber que nuestro equipo ha podido brindarle una experiencia profesional y amable durante su estadía. Su satisfacción es nuestra prioridad y nos motiva a seguir mejorando cada día. Atentamente, Cristián Mera. Gerente de Experiencia del Cliente. Pullman Viña del Mar San Martín.

Customer review rating 4.0/5

Brian D. K. Solo - Confirmed reviews ALL

Lovely hotel. Front desk staff always polite and professional. A larger pool would be nice and only drawback is the partial glass shower. Water goes all over the floor.

Dear Brian D. K., Thank you for your kind words regarding your recent stay at Pullman Viña del Mar San Martín. We are delighted to hear that you enjoyed our prime location and found our front desk staff to be polite and professional. We appreciate your feedback about the pool size and the shower design; your comments will be taken into consideration as we continuously strive to enhance our guest experience. Cristián Mera. Customer Experience Manager. Pullman Viña del Mar San Martín.

Customer review rating 5.0/5

Irma E. D. Business - Confirmed reviews ALL

Excelente atencion

Estimada Irma E. D., Agradecemos sinceramente que haya compartido su experiencia con nosotros. Nos complace saber que su estancia fue agradable y que recibió una atención excelente. Nuestro equipo se esfuerza constantemente por brindar un servicio de calidad, y sus comentarios son una gran motivación para seguir mejorando. Saludos cordiales, Cristián Mera. Gerente de Experiencia del Cliente. Pullman Viña del Mar San Martín.

Customer review rating 4.5/5

Andrews E. Couples - Confirmed reviews ALL

Extreemly warn and informative check in process. I don't remember my check in host, however she set the standard. Keep her as long as you can.

Dear Mr. E., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location to be the best in Viña del Mar and that you appreciated the warm and informative check-in experience. Your feedback regarding our team member will be shared with our staff to encourage continued excellence in service. Best regards, Cristián Mera. Customer Experience Manager. Pullman Viña del Mar San Martín.

Customer review rating 5.0/5

Caterina A. Business - Confirmed reviews ALL

ottimo breakfast

Gentile Caterina A., La ringraziamo sinceramente per aver condiviso la sua esperienza positiva con noi. È gratificante sapere che ha apprezzato la nostra colazione e che il suo soggiorno è stato soddisfacente. Il nostro team si dedica a offrire il miglior servizio possibile e il suo feedback è fondamentale per continuare a migliorare le nostre offerte. Speriamo di accoglierla nuovamente presto per altri momenti piacevoli. Cristián Mera. Direttore Aggiunto. Pullman Viña del Mar San Martín.

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Other web-users rate our hotel

  • 725 reviews 8/10 Location
  • 839 reviews 6/10 Room
  • 970 reviews 8.2/10 Service
  • 14 reviews 8.9/10 WiFi
  • 449 reviews 3.4/10 Comfort
  • 436 reviews 7.5/10 Breakfast
  • 257 reviews 6.4/10 Cleanliness
  • 180 reviews 8.6/10 Vibe

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