ibis Valparaiso Hotel 0 star

TripAdvisor rating 4.0/5 2,027 reviews
ibis Valparaiso
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Rooms with sea view

  • Pet Friendly Hotel

  • 70 m from Sotomayor Sq. & metro station providing access in 10 min to Viña

  • Agreement with Gymnasium Sportlife

  • Bikes available for use by our guests

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 2 bar(s)
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis Valparaiso

Av Errazuriz 811
2340000
valparaiso
chile

Tel: +56322802300

Fax: (+56)32/2802300

Contact email

Check-in from 12h00

Check out up to 12h00

  • TERMINAL VALPARAISO :  

  • By train

    ESTACION PUERTO At 0km / 0 miles

GPS :-33.039295, -71.626641

Our accommodations

Modern and inviting, the new ibis room has everything you need: a large bathroom, modern decor, a comfortable bed with a duvet, Internet access with free WIFI and a flat-screen TV with the best international channels.

Room with queen-size bed for two people

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet

Room with queen-size bed and a bed for children up to 12 years

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet

Room with queen-size bed for two people and sea view

  • Max. number of persons: 2
  • Area: From 18

Room with twin beds and sea view

  • Max. number of persons: 2
  • Area: From 20
  • Views: Ocean/Sea view *

* Subject to availability

Our restaurants and bars

COMES AND BEBES

Photo non contractuelle / Strictly non binding

Our Comes & Bebes bar is open 24 hours a day for snacks, sandwiches or a quick bite to eat. Drinks and a cafeteria service are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COMES Y BEBES

Photo non contractuelle / Strictly non binding

Our Comes & Bebes bar is open 24 hours a day for snacks, sandwiches or a quick bite to eat. Drinks and a cafeteria service are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Valparaiso

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

11,735 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,027 reviews

agradable estadia

Customer review rating 4.2/5

Francisco Business - 15/01/2020 Confirmed reviews ALL

agradable estadia

Normal

Customer review rating 4.2/5

Aldo S. Business - 13/01/2020 Confirmed reviews ALL

Sin ningun inconveniente

Great stay in Valparaiso

Customer review rating 4.2/5

Kevin F. C. Solo - 20/12/2019 Confirmed reviews ALL

Great comfortable stay in Valparaiso, enjoyed the old city and the location was convenient to travel to Vina del Mar and other places along the coast by train or bus.

Very good hotel and lication

Customer review rating 4.2/5

Arthur Couples - 16/12/2019 Confirmed reviews ALL

We had a wonderful three night stay here. The hotel is in a great location with very convenient parking available. Our room overlooked the water and woke one morning to see a cruise ship moored what seemed like just outside. It was a great view. The room and bedding was typical Ibis and very comfortable. The breakfast buffet was very good as well. The front desk staff was excellent and spoke English .

Friendly staff, comfortable bed and convienent location.

Customer review rating 4.2/5

Chris M. Business - 26/11/2019 Confirmed reviews ALL

We arrived earlier than expected after a very long day of travel and the staff got us checked I early and on short notice. Staff is very friendly and helpful. Rooms were very clean, air conditioners work great and the hot showers were wonderful. I will stay here again on my next visit.

Terrible

Customer review rating 4.2/5

Anonymous Business - 28/10/2019 Confirmed reviews ALL

The worst service I have ever experienced in my entire life. The manager exhibited us to the police in the last curfew while we were toasting. It was so dangerous.

Great location above the metro station

Customer review rating 4.2/5

Sue A. Couples - 13/10/2019 Confirmed reviews ALL

Good hotel, comfortable beds, friends staff

Confortable

Customer review rating 4.2/5

Macarena Y. Solo - 03/10/2019 Confirmed reviews ALL

Agradable

Satisfactoria

Customer review rating 4.2/5

Erick G. Couples - 29/09/2019 Confirmed reviews ALL

My only recomendation will be to have more amenities in the room, Such as a fridge and better decoration. Also if you are goung to offer breakfast staff member should not remove the food or stop providing hot coffee, eggs and other items 35 minutes before breakfast is over, I ask th e cook for more eggs and he sounded disappointed. Otherwise all the rest is ok

the hotel needs to implement a better maintenance schedule

Customer review rating 4.2/5

Rene A. Solo - 27/09/2019 Confirmed reviews ALL

Receptionist needs to be available for clients on site and questions from outsiders should be answered by different personal; it's not nice to be waiting until the receptionists finish their outside phone calls. Towels need to be renewed. showers and hand wash need to be reviewed more often

Good

Customer review rating 4.2/5

Jfc Business - 14/09/2019 Confirmed reviews ALL

VEry good

Professional staff and good value were the key positive points.

Customer review rating 4.2/5

Anonymous Business - 10/09/2019 Confirmed reviews ALL

I found the staff quite helpful and friendly. The bed was comfortable and the view of the harbor very nice. The room was clean enough but more effort could be focused on cleaning the floor corners and the door thresholds in the bathroom. The pillows were lumpy and very uncomfortable; I prefer down pillows. There was no glass from which to drink tap water, nor bottled water available in the room. This was an inconvenience.

No good

Customer review rating 4.2/5

Carlos J. N. Couples - 03/09/2019 Confirmed reviews ALL

I spent a night, but before sleep, the air conditioner was dropping and wet the floor, later we change room and the door didn't open until a service person help me to opened. And then, the air didn't work. So i was forced to sleep with open window

Worst stay ever

Customer review rating 4.2/5

Ignacio Families - 01/09/2019 Confirmed reviews ALL

Pitiful place and terrible service

Perfect location, very friendly staff, value for money

Customer review rating 4.2/5

Sev Couples - 14/08/2019 Confirmed reviews ALL

Great

Satisfied

Customer review rating 4.2/5

Dan D. V. Couples - 30/07/2019 Confirmed reviews ALL

Cleaning and spaces were very nice, front desk was very rude and disappointing, receptionist joke us about my grey hair and ours age, felt like is a crime have a girlfriend in 30s being 40 years old.

agradble

Customer review rating 4.2/5

Eugenia O. Business - 21/07/2019 Confirmed reviews ALL

cómodo, asequible, central

Interesting port operations

Customer review rating 4.2/5

Tj S. Couples - 06/07/2019 Confirmed reviews ALL

We enjoyed the sea view rooms facing the port of Valparaiso. The room was large and the bed was comfortable. The location was the best. Across from several accessors, in top of a grocery store, food court, and the Metro station.

super

Customer review rating 4.2/5

Cesar Solo - 29/06/2019 Confirmed reviews ALL

si

You need to improve your service

Customer review rating 4.2/5

Daswy S. A. Business - 24/06/2019 Confirmed reviews ALL

Everything correct. But the girls in the check in desk and the girls in charge of the food don’t make an effort to attend you propperly.

Dear Daswy S., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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