ibis Valparaiso

Customer review rating (ALL Rating) 4.2/5 1,874 reviews

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Description

Hotel extras

  • It has a bilingual reception

  • Pet-friendly hotel with additional charge

  • Business Center with free high-speed Internet

  • Own cafeteria with breakfast and fast food options.

  • Comfortable rooms with views of the sea and the entire coast.

Our accommodation(s)

Hotel location

ibis Valparaiso

Av Errazuriz 811
2340000 VALPARAISO
Chile

GPS:-33.039295, -71.626641

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Cafetería 811

Our café has sandwich, pizza and pasta options, available every day of the week from 7:30 a.m. to 8 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,874 reviews

TripAdvisor Rating  4.0/5  2,077 reviews

Customer review rating 4.5/5

Jl Solo - Confirmed reviews ALL

wonderful front desk staff (and location). thank you all so much!

Dear Jaswinder L., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danieli Peniani

Friendly staff but rooms need some improvement

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I had a good time and the room are spacious and well equipped. However mine had the main window which did not seal and the night I was there I was awaken by a loud party across the road which started around 1am and continued until 5am. I suggest fixing it and making sure double windows are provided since the hotel faces on all sides on a main road, on the railway station and on the pier. Good continental breakfast was served.

Dear Chiara , Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danieli Peniani

Budget, Bland, and Boring

TripAdvisor rating 3.0/5

traveltalesofales TripAdvisor review

IBIS Valparaiso is a budget-friendly, modern hotel offering a functional and comfortable experience. Located near the city's vibrant port and known for its colorful neighborhoods and bohemian atmosphere, the hotel serves as a convenient base for exploring Valparaiso. With minimalist decor and a no-frills approach, the hotel appeals to budget-conscious travelers looking for practical amenities without luxury. While it’s ideal for shorter stays and those on a tighter budget, some guests feel it lacks a bit of warmth in its ambiance. LOCATION: One of the greatest assets of this budget hotel is its prime location. Situated right in front of the scenic port, it provides a gateway to some of Valparaiso's most famous attractions, including the UNESCO-listed historic quarter and iconic hillside neighborhoods. The hotel is also close to Cerro Alegre and Cerro Concepción, areas brimming with street art, cafes, and galleries. Additionally, public transportation is easily accessible, making it simple to reach the bus station, nearby beaches, and even Santiago. However, the bustling nature of the port area may mean some noise, especially at night. DINE + DRINK: The hotel offers an onsite restaurant and bar, which, though convenient, is nothing much to write about. The breakfast buffet is quite boring with the usual cliched spread of fresh fruits, pastries, and Chilean essentials. And it was SO CROWDED in the morning, there was barely any place to even sit - let alone manage to grab something to eat! The hotel restaurant provides a decent menu for lunch and dinner, but the food is relatively basic and limited, lacking local flair. Guests looking for more variety or authentic Chilean flavors are encouraged to explore nearby restaurants and cafes. ROOM: We stayed in Room 502, so this review is based on that; SIZE: Rooms at the IBIS Valparaiso are clean, modern, and functional, following the brand's signature style with minimalistic decor and straightforward amenities.VIEW: This was undoubtedly the highlight of the stay - though the room window was small the views were larger than life and colorful! Spectacular vistas of the port and the ships floating around on the waterfront; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM: Decent sized bathroom with a Stand-in shower; TOILETRIES: Ok quality toiletries FACILITIES: No Gym or Pool on site which is another big downside. SERVICE: Friendly staff that cared for all our needs with a smile and made us feel at home and well taken care of. HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Medium-sized Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment - predominantly in SPANISH only

agradable

Customer review rating 4.5/5

Wilfredo Business - Confirmed reviews ALL

tranquilidad

Estimado Wilfredo, Agradecemos su visita y sus comentarios. Esperamos tener una nueva oportunidad en recibirlo nuevamente. Reciba un cordial saludo, Danieli Peniani

Estancianagradable

Customer review rating 4.5/5

Cesar Families - Confirmed reviews ALL

Excelente 200% recomendado

Estimado Cesar, Nos alegra mucho saber que le gustó nuestro Hotel. Por favor vuelva mas veces, estaremos felices en recibirlo. Que tengas una excelente semana. Cordialmente, Danieli Peniani

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Other web-users rate our hotel

  • 788 reviews 8.2/10 Location
  • 1,192 reviews 5.2/10 Room
  • 1,094 reviews 8.2/10 Service
  • 29 reviews 8.4/10 WiFi
  • 627 reviews 4/10 Comfort
  • 573 reviews 6.3/10 Breakfast
  • 479 reviews 4.6/10 Cleanliness
  • 281 reviews 3.3/10 Food

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