Pullman Khao Lak Resort 5 stars

Customer review rating (ALL Rating) 4.4/5 1,923 reviews

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Pullman Khao Lak Resort - Image 1
Pullman Khao Lak Resort - Image 2
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Pullman Khao Lak Resort - Image 4
46 109 Moo 2 Soi 46 Laem Son, Bangmuang, Takua Pa District, 82190 PHANG NGA, Thailand

Description

Hotel extras

  • Fun kids' wet zone with waterslides, Kids Club and playground

  • Serene sunset vibes from Kram Beach Club overlooking the beach

  • Beachfront pool villas for undisturbed beach views

  • Luxurious Rosalyn Spa with Hammam room

  • Oversized free-form outdoor swimming pool and infinity pool

Our accommodation(s)

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Hotel location

Pullman Khao Lak Resort

46 109 Moo 2 Soi 46 Laem Son, Bangmuang, Takua Pa District
82190 PHANG NGA
Thailand

GPS:8.853891, 98.266378

Telephone
Fax +66 76 592 230

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,923 reviews

TripAdvisor Rating  4.7/5  1,709 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Catalin U. B. Couples - Confirmed reviews ALL

Positive: Very nice, modern hotel, right on the beach. All facilities included, with plenty to do for the entire family and children. Two restaurants, a reception bar, a beach bar, a pool bar, and two swimming pools: one infinity pool and another long, shallow pool flowing in front of the ground-floor rooms. Very nice SPA, which we really enjoyed, and there is also a gym. The beach is very long and almost empty, ideal for long walks. In front of the hotel, there are some poles installed to measure beach erosion. The sea has plenty of sea “bees”. The hotel staff is amazing—attentive and pleasant. Milan, the very friendly General Manager, was present everywhere. The Christmas Eve dinner was nice, and the Thai staff were beautifully dressed in a fun “Santa Baby” (Kylie Minogue style). The lovely Santa Baby girl from reception was constantly busy between her duties and being taken for photo sessions by guests. We were upgraded to a top-floor sea-view suite, thanks to Giorgi. Breakfast was rich, with excellent omelettes, tasty shrimp rolls, curry, and standard European options. Massages at the SPA are excellent, although prices are at Western European levels rather than Thai ones. The hotel is remotely located in a quiet village, with only one other hotel nearby (the Marriott, about a 15-minute walk along the beach). There is also a beach restaurant about five minutes’ walk away. The 2004 tsunami memorial site is nearby. There is no typical Thai party nightlife here; you come to truly relax in the resort. Bolt and Grab taxis do not reach the hotel, but bicycles are available to move around the village. Sea excursions are possible, although pick-ups are early due to the distance from the pier.

Dear Valued Guest, Thank you for taking the time to share your experience at Pullman Khao Lak Resort. We are delighted to hear that you enjoyed a pleasant and relaxed stay, appreciating our modern facilities, beautiful beachfront, and the variety of dining options available. We acknowledge your comments regarding the remote location of our hotel, which indeed offers a tranquil environment ideal for relaxation. We strive to provide our guests with a peaceful retreat away from the hustle and bustle. While our proximity to nightlife is limited, we are pleased that you found our resort to be conducive to relaxation and family enjoyment. We appreciate your kind words about our staff, especially General Manager Milan and the service team, who work diligently to ensure a memorable experience for our guests. Your feedback regarding the SPA pricing has been noted, and we will continue to evaluate our offerings to ensure they meet guest expectations. Thank you once again for your review. We hope to welcome you back for another enjoyable stay in the future. Best regards, Pullman Khao Lak Resort

Customer review rating 2.5/5

Wariya C. Families - Confirmed reviews ALL

Forgot an airpod at the hotel, the hotel kept in their lost & found but never informed us that they’ve found it We called to check 2days after to retrieved it, but we’ve left Phang Nga

Dear Khun Wariya, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our environment and decoration. We regret that you did not receive timely communication regarding your lost item; however, our staff team is currently in the process of sending airpod to a guest. Your experience is invaluable to us as we strive to improve our service. Best regards, Pullman Khao Lak Resort

good

TripAdvisor rating 5.0/5

hh g TripAdvisor review

the resort is very beautiful and Khun Gin is very kind 😊 ☺️ 😀 ❤️ ♥️ 🙂 😊 ☺️ 😀.......................... ❤️ ♥️ 🙂 😊 ☺️ 😀

Dear Valued Guest, Thank you for your kind feedback about our resort and for highlighting the exceptional service provided by Khun Gin. It is always wonderful to hear that our guests have had a positive experience. Best regards, Pullman Khao Lak Resort

Quite a mass hotel - good infrastructures but too busy

TripAdvisor rating 3.0/5

SLK8181 TripAdvisor review

Negatives - crowded, impossible to get a sunbed unless you wake up v early - noisy (lots of kids) - queue at breakfast - expensive drinks and food at the hotel (luckily there are nice places closeby on the beach) Beach is quite narrow Positives - bedrooms really nice, high standards - helpful staff

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Pullman Khao Lak Resort. We appreciate your compliments about our high standards in accommodations and our dedicated staff. However, we understand your concerns regarding the busy atmosphere, availability of sunbeds, and dining experiences. Your insights are valuable as we strive to enhance our guest experience, and we continuously evaluate our services in light of guest feedback. We hope to welcome you back for an improved stay in the future. Best regards, Pullman Khao Lak Resort

Customer review rating 3.0/5

Ooranicha L. Friends - Confirmed reviews ALL

We stayed only one night with 9 ppl. The reception (chinese) welcomed us and asked for our ID cards. We drove many cars to there so might not be there at the same time so she talked to us that we made her confusing while checking our IDs with the sound not that friendly. we felt not that good to felt the experience from high star in thailand and previously impressed with pullman brand in other locations

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your check-in experience did not meet the high standards we strive to uphold. Our team is trained to provide a warm and welcoming atmosphere, and it is disappointing to hear that this was not reflected during your arrival. We appreciate your comments and will address the matter with our reception staff to ensure that all guests feel valued and respected. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, Pullman Khao Lak Resort

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Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.