Pullman Khao Lak Resort

Customer review rating (ALL Rating) 4.2/5 513 reviews

Hotel extras

  • Fun kids' wet zone with waterslides, Kids Club and playground

  • Serene sunset vibes from Kram Beach Club overlooking the beach

  • Beachfront pool villas for undisturbed beach views

  • Luxurious Rosalyn Spa with Hammam room for traditional Turkish baths

  • Oversized free-form outdoor swimming pool and adult only infinity pool

ALLSAFE approved hotel

Our accommodation(s)

Pullman Khao Lak Resort is a vibrant new way to relax in style by the beach. We offer 253 rooms and villas boasting spectacular sea vistas or lush green views of verdant hills. The beachfront villas are sleek and hyperconnected, offering plenty of space. Every room is equipped with high-speed Wi-Fi, a sofa bed, a furnished balcony and an oversized shower with boutique C.O. Bigelow amenities. While the villas get special touches such as an espresso machine, a 41-sqm private pool and direct beach access.

Hotel location

Pullman Khao Lak Resort

46 109 Moo 2 Soi 46 Laem Son, Bangmuang, Takua Pa District
82190 PHANG NGA
Thailand

GPS:8.853891, 98.266378

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  513 reviews

TripAdvisor Rating  4.5/5  347 reviews

Certificate of excellence 2023

Best Relaxing Hotel

TripAdvisor rating 5.0/5

Michael S Solo travel - TripAdvisor review

Was there last year beginning of December. What a nice a chilly place. I felt very warm welcome from the moment i arrived. All people working there, been super friendly and taken care of the guest. Remind, this is a place for relaxing.. nothing really around but this is what i was looking for. Food fresh and good, management helpful from begin to the end.. rooms .. my one was really nice with direct entrance in to the pool. Rooms are really clean as the whole hotel complex. Thanks to everyone there to make my holiday so comfortable. Will go back definitely in February.

Private Awesome Facility

Customer review rating 4.0/5

J &. K. Friends - Confirmed reviews ALL

Well appointed rooms. Very friendly staff.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Pullman Khao Lak Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I do apologize on behalf of Carlos has I am sure it was not his intention to give you this impression. Mr. K., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Girard Hotel Manager

Good....but

Customer review rating 3.5/5

Annette E. R. D. Couples - Confirmed reviews ALL

The buildings, pools, room, gardens are all excellent. The but in my title is - the resort is not up to 5 star standards regarding the quality of the food, the availability of wine or the standard we would expect at the spa from a Pullman resort. Having stayed at the Pullman Arcadia previously this resort is a long way short.

Dear Mr. D., Warm greeting from Pullman Khao Lak Resort. Thank you for taking the time to tell us about your stay and I am sorry that your experience expected from us for your holiday was not the one that you received. We aim to provide the best of the Thai Hospitality and it with deep regret to know that we have failed. Please allow me to express my sincerest apologies. Your comments has been share with all our Management team and further action (such as control enhancement, additional training to the team concerns and follow up) will be taken to avoid such issue to occurred in the future as it doesn’t reflect our usual standards of service that we, once again, aim for. In regards to the straws used at the hotel, please note that they are not in plastic natural degradable materials. Mr. D., in closing, thank you for highlighting the service and attitude areas where we can obviously improve upon as I strongly believe that feedback is the key to success. Nonetheless, I would like to once more offer my deepest apologies and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Girard Hotel Manager

Loved the property - well maintained great service perfect location

Customer review rating 5.0/5

Craig W. Families - Confirmed reviews ALL

My family and I had a fantastic holiday at the Pullman Khao Lak and would not hesitate to return - property was well equipped, well maintained, and perfectly located.

Dear Mr. W., Warm greeting from Pullman Khao Lak Resort. We hope you had a safe and pleasant journey to your next destination. It was a real pleasure to have you staying in our hotel and it seems that your experience in Khao Lak left you with memorable souvenirs. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to provide to each of our guest the best of the Thai Hospitality. Seeing that we have succeed is the most important reward that we can received. Mr. W., thank you again for sharing your experience. Do not hesitate to contact me directly and it will be my pleasure to help you design your next journey with us. Sincerely, Nicolas Girard Hotel Manager

Great service and excellent facilities

TripAdvisor rating 5.0/5

garethwhat TripAdvisor review

Beautiful spacious room, great food & drinks. The pool overlooking the beach is a highlight, and the use of the beach equipment was much appreciated. Overall, great vibe and the service was excellent - very friendly and helpful. Thank you, Ko Moo.

Dear Garethwhat, Thank you for making the short trip from Bangkok to Khao Lak to join us and stay with us during this long weekend. We thank you for your feedback following your stay and I am glad to hear that Khun Moo went out of his way to make your stay extra special. Rest assured that I have already shared the review with him and you would not imagine the smile he gave me. Garethwhat, thank you very much again for choosing and wish you to enjoy the remain of your holiday on your next destination. Check in, Chill Out, Nicolas Girard Hotel Manager

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Other web-users rate our hotel

  • 220 reviews 5.6/10 Location
  • 394 reviews 8.5/10 Room
  • 500 reviews 6.8/10 Service
  • 9 reviews 5.7/10 WiFi
  • 334 reviews 5.2/10 Food
  • 237 reviews 8.6/10 Amenities
  • 190 reviews 9/10 Comfort
  • 171 reviews 8.1/10 Cleanliness

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