Pullman Khao Lak Resort 5 stars

Customer review rating (ALL Rating) 4.4/5 1,912 reviews

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Pullman Khao Lak Resort - Image 1
Pullman Khao Lak Resort - Image 2
Pullman Khao Lak Resort - Image 3
Pullman Khao Lak Resort - Image 4
46 109 Moo 2 Soi 46 Laem Son, Bangmuang, Takua Pa District, 82190 PHANG NGA, Thailand

Description

Hotel extras

  • Fun kids' wet zone with waterslides, Kids Club and playground

  • Serene sunset vibes from Kram Beach Club overlooking the beach

  • Beachfront pool villas for undisturbed beach views

  • Luxurious Rosalyn Spa with Hammam room

  • Oversized free-form outdoor swimming pool and infinity pool

Our accommodation(s)

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Hotel location

Pullman Khao Lak Resort

46 109 Moo 2 Soi 46 Laem Son, Bangmuang, Takua Pa District
82190 PHANG NGA
Thailand

GPS:8.853891, 98.266378

Telephone
Fax +66 76 592 230

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,912 reviews

TripAdvisor Rating  4.7/5  1,702 reviews

Certificate of excellence 2025

Prefect resort for our family holiday!

TripAdvisor rating 5.0/5

Roam58352498231 TripAdvisor review

Highly recommend this resort, you will not be disappointed staying at Pullman Khao Lak. We booked 4 rooms through Luxury Escapes all inclusive for our family of adult children. We loved the location, the rooms and the grounds. Staff were amazing, our escape was the perfect way to unwind and spend some quality time together. We found it easy to get transport and book day trips from the resort if we wanted to head out for the day. Food and drinks were great, a fun packed holiday, balanced with times of pure bliss!

Customer review rating 4.5/5

Jane W. Friends - Confirmed reviews ALL

We had a blissfully relaxing and happy stay here. The staff could not have been kinder, and our room was spacious and comfortable. We just loved having pool access from our room. Having all meals and drinks inclusive made it such and easy holiday!

Customer review rating 4.5/5

Davin M. Couples - Confirmed reviews ALL

The service was great, everyone was helpful. the cleaning people did an amazing job of our room each day.

Dear Khun Davin M., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our service and found our team helpful throughout your stay. Your special mention of our housekeeping team is truly appreciated, we will be sure to share your compliments with them. We are glad to have made your stay comfortable and enjoyable, and we hope to welcome you back again soon. Warm regards, Guest Experience Team

Customer review rating 5.0/5

Sriniwas R. J. Families - Confirmed reviews ALL

Quite far from the hustle and bustle of city life, situated in a peaceful location with amazing sea beach near by. Gives lot of comfort for privacy.

Dear Khun Sriniwas R. J., Thank you for sharing your lovely feedback. We are delighted to hear that you enjoyed our peaceful location and the natural surroundings. It is wonderful to know that the nearby beach and the sense of privacy added comfort to your stay. We sincerely appreciate your kind words and hope to have the pleasure of welcoming you back for another relaxing visit. Warm regards, Guest Experience Team

Customer review rating 3.5/5

Hanjie A. T. Couples - Confirmed reviews ALL

Stayed for 2 nights in December 2025. Room booked: Deluxe Pool Access. Status: Platinum Upgrade - Was not offered or given, I had checked-in quite late and upon check-in, it seems that the staff was not very willing to give an upgrade. He mentioned that normally an upgrade will be given to a family pool access suite but that we may prefer some privacy and quietness which that room would not have. Then he mentioned there is the presidential suite the next day but this was just a passing mention. Eventually, we were told to check out our room first to see if it was ok. Amenity - 2 bottles of beer left in an ice bucket that had all the ice melted. (so yes, soaked in just cold water). There was also 1 set of afternoon tea which I had asked if we could have it in the room since the weather was quite warm that day, flatly rejected by the front desk. 2x welcome drink vouchers were given, we had it on the second night at the lobby bar, don't get the cocktail :) Breakfast - There were good options of various different cuisines. As part of the elite members perks, a fruit platter as well as sparkling wine will be served, they didn't have the sparkling wine on the first day, so replaced with butterfly pea drink. Room - Was alright, to be honest, nothing fascinating. The "do not disturb" button did not work, but it was alright since no one paid us any attention to disturb anyway. The lock for the door that leads to the pool couldn't lock, but you got to get into the pool to get in from there, so no fuss. Parking - Parking is very limited within the hotel, but for now as there are no development around the area, we were led to park outside. There are 2 lots that had the signs that they were reserved for Accor Members, I wonder how that is assigned and which member gets to park there. In general - I would give it an ok, maybe I had expected more since its my first time to Khao Lak. There are also more foreigners than Thai people, and alot of children too. The location is away from the main Khao Lak busy area making it much quieter. There are some local food shops nearby which is quite good.

Dear Khun Hanjie A. T., Thank you for taking the time to share such a detailed review of your recent stay with us. We truly appreciate your Platinum loyalty and regret that several aspects of your experience did not meet your expectations. Regarding the room upgrade, please accept our sincere apologies for the way this was communicated. We understand how important recognition is, especially for our elite members. Your comments have been shared with the team to ensure clearer communication and a more proactive approach in offering available options. We also sincerely apologize for the condition of the welcome amenities and the inconvenience caused by the melted ice, which occurred as we did not receive your expected arrival time. We will review and revise our procedure to ensure that welcome amenities are prepared closer to the guests’ actual arrival. Thank you as well for highlighting your experience during breakfast. We apologize that sparkling wine was unavailable on the first morning and appreciate your understanding. We will review our stock and preparation procedures to prevent this from happening again. We are grateful for your feedback regarding the room conditions, including the “Do Not Disturb” button and the pool access door lock. Our engineering team has been notified for immediate action. We also appreciate your remarks regarding parking, and we will review the current arrangements for reserved spaces to ensure fairness and clarity for all members. We are pleased to hear that you found our location peaceful and that you enjoyed the nearby local food options. However, we regret that some aspects of your stay fell short of what you had hoped for on your first visit to Khao Lak. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much improved and more seamless experience. Best regards, Guest Experience Team

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Other web-users rate our hotel

  • 773 reviews 6/10 Location
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  • 992 reviews 5.8/10 Food
  • 678 reviews 8.5/10 Comfort
  • 578 reviews 6.9/10 Cleanliness
  • 555 reviews 9.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.