Grand Mercure Khao Lak Bangsak 5 stars

Customer review rating (ALL Rating) 4.8/5 2,045 reviews

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Description

Hotel extras

  • Room decoration is influenced by the southern Thai home interior and the local culture.

  • Rooms are built in Thai traditional architecture buildings.

  • All Rooms are wrapped around by tropical garden and palm trees and canal flowing through.

  • Pool Access Deluxe rooms are offer a swimming experience directly from your terrace.

  • Our Great & Friendly Staff Ensure Your Perfect Stay at Grand Mercure Khao Lak Bangsak.

Our accommodation(s)

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Hotel location

Grand Mercure Khao Lak Bangsak

71 Moo7, Bangmuang District, Ampur Takuapa
82190 PHANG NGA
Thailand

GPS:8.801849, 98.263283

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,045 reviews

Customer review rating 5.0/5

Joerg R. E. Couples - Confirmed reviews ALL

Alles mega toll!!!!!

Dear Joerg R. E., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the friendliness of our staff. It is always rewarding to know that our guests have had a memorable experience. We look forward to welcoming you back in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

Murray J. A. Couples - Confirmed reviews ALL

Room, amenities and staff were absolutely fantastic and local area being away from hustle and bustle was great

Dear Mr. A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our accommodations, amenities, and the peaceful surroundings. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Kenny T. Couples - Confirmed reviews ALL

What an amazing 2 weeks in this beautiful resort. The changes since last year has made it even better. No sunbed bagging 5 hours of happy hours Classy chill out sunset area Best breakfast we have had. Thanks to all the amazing staff... Paul Pinky Kris Prince Dream Team on the egg/noodle station but basically all the staff were superb. Great to see so many managers with a hands on plus visible presence

Dear Kenny, Thank you for your kind words regarding your recent stay at Grand Mercure Khao Lak Bangsak. We are delighted to learn that you enjoyed the enhancements made since your last visit, especially the improvements in our service and facilities. Your compliments about our breakfast and the dedicated team members, including Pinky, Kris, and Prince, are greatly appreciated. We strive to create memorable experiences for our guests and are pleased to know that our efforts resonated with you. We hope to welcome you back for another wonderful stay in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Tomer H. Couples - Confirmed reviews ALL

We had a great time in the Grand Mercure Khao Lak Bangsak. The room was spacious and clean, and the exit to the pool was a fun touch. The hotel located on beautiful beach and has a great location close to many beach bars and store. We also used the laundry service here. We received a fast and professional service! Our laundry smelled so good and everything was folded and wrinkle free. Also the service fee is very reasonable. The hotel also offers variety of concept dinners, we tried the steak night and the Thai and they were both delicious especially the Thai dinner. To sum up, we highly recommend the Grand Mercure in Khao Lak for your time in Khao Lak!

Dear Tomer, Thank you for taking the time to share your positive experience at Grand Mercure Khao Lak Bangsak. We are delighted to hear that you enjoyed our spacious and clean accommodations, as well as the convenient access to the pool and beautiful beach location. It is wonderful to know that our dining options, particularly the steak and Thai dinners, left a lasting impression. We appreciate your kind words about our laundry service, and we are pleased that you found it efficient and reasonably priced. Your recommendations mean a great deal to us, and we are grateful to have had the opportunity to host you. We look forward to welcoming you back for another enjoyable visit in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

Mark R. D. Couples - Confirmed reviews ALL

A couple of areas that need addressing. The breakfast area. Not an enjoyable experience, the flow of the area does not work. The self serve coffee machines are frustrating to say the least. The food offering at breakfast is not as good as other 5 star hotels we have stayed in. The pool area is lovely, but not very big. The beach front beds are on top of each other, which again I would not expect for this standard of hotel. Overall a very pleasant stay, sunsets are amazing. Addressing the above could make this hotel very special.

Dear Mark, Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Khao Lak Bangsak. We are pleased to know that you found the hotel well presented and enjoyed the tranquility of your pool room. We appreciate your comments regarding the breakfast area and the food offerings as well as the Sun Loungers. Your insights are valuable as we continuously strive to enhance our guest experience. We are grateful for your overall positive remarks and hope you will consider returning to experience any improvements in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Other web-users rate our hotel

  • 808 reviews 8.6/10 Location
  • 1,422 reviews 8.9/10 Room
  • 1,886 reviews 9.2/10 Service
  • 10 reviews 6.7/10 WiFi
  • 910 reviews 8.9/10 Breakfast
  • 779 reviews 8.8/10 Comfort
  • 751 reviews 8.3/10 Beach
  • 624 reviews 8.4/10 Cleanliness

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