Grand Mercure Khao Lak Bangsak 5 stars

Customer review rating (ALL Rating) 4.8/5 2,174 reviews

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Description

Hotel extras

  • Room decoration is influenced by the southern Thai home interior and the local culture.

  • Rooms are built in Thai traditional architecture buildings.

  • All Rooms are wrapped around by tropical garden and palm trees and canal flowing through.

  • Pool Access Deluxe rooms are offer a swimming experience directly from your terrace.

  • Our Great & Friendly Staff Ensure Your Perfect Stay at Grand Mercure Khao Lak Bangsak.

Our accommodation(s)

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Hotel location

Grand Mercure Khao Lak Bangsak

71 Moo7, Bangmuang District, Ampur Takuapa
82190 PHANG NGA
Thailand

GPS:8.801849, 98.263283

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,174 reviews

Customer review rating 4.0/5

Warren W. Couples - Confirmed reviews ALL

Friendly staff, great hotel, comfortable relaxed place. Very much a couples or family place .

Dear Warren, Thank you for sharing your kind feedback with us. I am pleased to know that you had a comfortable and relaxing stay, and that you enjoyed our friendly team and the hotel atmosphere. As your score was 80, I would be very grateful to know what we could improve to make your next stay a full 100. Please feel free to share any further thoughts with me directly at pa… We hope to have the pleasure of welcoming you back again soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Janine J. B. Friends - Confirmed reviews ALL

We loved our stay here, the rooms are large and have everything you need, the resort is located on the beach and within walking distance to shops and restaurants, and the staff are so friendly, happy and always so helpful

Dear Janine, Thank you for sharing your wonderful feedback. We are delighted that you loved your stay with us and enjoyed the spacious rooms, beachfront location, and easy access to nearby shops and local restaurants. It is especially pleasing to hear that our friendly and helpful team helped make your stay feel like a luxury experience in paradise. We hope to welcome you back again soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Mai N. Families - Confirmed reviews ALL

All the staff were super friendly, seemed happy with their work, trained well. Good management. Nat the omelet cook at breakfast buffet provided exceptional and professional service. He was happy and smiling every morning. Greeted everyone that walked thru the doors. Cooked all the eggs, bacon and noodles perfectly. I cannot say enough about Nat. Our whole group/family really enjoyed him. He deserves a raise or promotion. You want to keep him as long as you can. All the waiters/waitress at lunch and dinner were kind and responsive. Ben in reception was really nice and professional as well. The ladies working the front desk and recreation desk, housekeeping and bell men, were great as well. KEEP UP THE GOOD WORK!!!! We have been to Phuket 4 times already and your resort was been our best so far.

Dear Mai, Thank you for sharing such wonderful feedback. We are delighted that you had a comfortable stay and felt so well looked after by our team. It is especially pleasing to hear your kind recognition of Nat at breakfast. His warm smile, professional service, and care clearly made a memorable impression on you and your family. Thank you also for mentioning Ben, our restaurant team, front office, recreation, housekeeping, and bell team. I will be sure to share your generous comments with them all. We are very proud to know that, after your visits to Phuket, our resort has been your best experience so far. We truly appreciate your encouragement and hope to welcome you and your family back again soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Chatarin J. Couples - Confirmed reviews ALL

We had a very comfortable stay. The staff provided excellent service throughout our visit, both from the Front of House and Back of House teams. Special thanks to Khun Fat at the Soak Bar for the warm hospitality and outstanding service.

Dear Chatarin, Thank you for sharing your wonderful feedback with us. I am delighted to know that you had a very comfortable stay and received excellent service from both our front of house and back of house teams. Thank you especially for recognizing Khun Fat at Soak Bar for his warm hospitality and outstanding service. I will be sure to share your kind comments with him and the team. We hope to have the pleasure of welcoming you back again soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Cao M. D. T. Families - Confirmed reviews ALL

We had a fantastic stay at the resort. Service was excellent, rooms were very comfortable, and the resort was very well presented. The food was very good, and staff members were very friendly and accommodating.

Dear D., Thank you for sharing your wonderful feedback with us. I am delighted to know that you had a fantastic stay and enjoyed the excellent service, comfortable rooms, well presented resort, very good food, and friendly, accommodating team. We truly appreciate your kind comments and hope to have the pleasure of welcoming you back again soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Other web-users rate our hotel

  • 822 reviews 8.6/10 Location
  • 1,432 reviews 9/10 Room
  • 2,008 reviews 9.4/10 Service
  • 9 reviews 6.3/10 WiFi
  • 927 reviews 9/10 Breakfast
  • 897 reviews 8.3/10 Amenities
  • 793 reviews 9.1/10 Comfort
  • 790 reviews 8.7/10 Beach

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