Grand Mercure Khao Lak Bangsak 5 stars

Customer review rating (ALL Rating) 4.8/5 2,092 reviews

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Description

Hotel extras

  • Room decoration is influenced by the southern Thai home interior and the local culture.

  • Rooms are built in Thai traditional architecture buildings.

  • All Rooms are wrapped around by tropical garden and palm trees and canal flowing through.

  • Pool Access Deluxe rooms are offer a swimming experience directly from your terrace.

  • Our Great & Friendly Staff Ensure Your Perfect Stay at Grand Mercure Khao Lak Bangsak.

Our accommodation(s)

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Hotel location

Grand Mercure Khao Lak Bangsak

71 Moo7, Bangmuang District, Ampur Takuapa
82190 PHANG NGA
Thailand

GPS:8.801849, 98.263283

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,092 reviews

Customer review rating 5.0/5

Sara B. A. Couples - Confirmed reviews ALL

excellent location' stores' restaurants' massage' money exchange all a few steps from the hotel. comfortable' personal service

Dear Ms. Sara B. A., Thank you for your fantastic review and for awarding us a perfect score! We are absolutely thrilled to hear that you had an excellent experience with us, highlighting our "great location, top service, and comfort." It brings us immense joy to know that you appreciated the convenience of having stores, restaurants, massage services, and money exchange all just a few steps from the hotel, along with our comfortable accommodation and personal service. Your perfect scores across all categories, including our commitment to sustainability, are truly rewarding and motivate us to continue delivering exceptional stays. We eagerly look forward to welcoming you back to Grand Mercure Khao Lak Bangsak for another outstanding experience. Grand Regards, Grand Mercure Khao Lak Bangsak Team

Customer review rating 5.0/5

Laura G. P. Couples - Confirmed reviews ALL

We had an amazing stay during our vacation. The hotel was clean, comfortable, and beautifully maintained. The staff was welcoming and helpful, and everything exceeded our expectations. We would absolutely stay here again and highly recommend it.

Dear Laura, Thank you very much for your wonderful feedback following your stay at Grand Mercure Khao Lak Bangsak. We are delighted to know that you had such an amazing experience and that the comfort of your room, the cleanliness of the hotel and the service from our team all contributed to a memorable vacation. Your kind words about our welcoming and helpful staff are truly appreciated and will be shared with everyone, it is always encouraging to know our efforts made such a positive impression. We are especially pleased that you would choose to stay with us again and recommend the resort to others. We look forward to having the pleasure of welcoming you back for another relaxing stay in Khao Lak. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

John F. I. Couples - Confirmed reviews ALL

Nothing was too much trouble, beautiful hotel and location. Wonderful staff. We have not the smallest complaint

Dear John, Thank you very much for sharing your wonderful feedback following your stay at Grand Mercure Khao Lak Bangsak. It is a pleasure to read that everything met your expectations and that you found our hotel, location and team to be highlights of your visit. Your comment that nothing was too much trouble for our staff is especially meaningful, as genuine care and attentive service are exactly what we strive to deliver for every guest. Knowing that you left without the smallest complaint is truly rewarding for all of us. We hope to have the pleasure of welcoming you back again for another memorable stay by the beach in Khao Lak. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Mark D. Couples - Confirmed reviews ALL

Every member of staff we met or passed was incredibly friendly, always said hello/good morning and always offered help with bags etc. pool facilities were good. Having the beach so close was excellent and everything was clean.

Dear Mark, Thank you very much for taking the time to share your feedback following your stay at Grand Mercure Khao Lak Bangsak. We are delighted to know that you experienced such friendly and helpful service from the team and that this made a positive impression throughout your stay. It is also lovely to hear that you enjoyed the pool facilities, the close proximity to the beach, and the overall cleanliness of the resort. Your kind words will be shared with the team, as recognition like this is a great source of motivation. Thank you again for your perfect rating, and we hope to have the pleasure of welcoming you back again in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

David G. Couples - Confirmed reviews ALL

The hotel and gardens are well maintained and spotlessly clean. All the staff were very friendly and always busy, and the hotel manager was always available to talk and discuss any issues. The only slight problem we encountered in a 2 week stay was when we turned up quite late for breakfast once and struggled to get a decent seat because it was so busy.

Dear David, Thank you very much for taking the time to share your feedback following your stay at Grand Mercure Khao Lak Bangsak. We are pleased to know that you found the hotel and gardens well maintained and spotlessly clean, and it is especially rewarding to read your kind comments about the team and their dedication. I appreciate you highlighting the breakfast experience on the occasion you arrived later and found it busy. During peak times this can happen, and for your information we do also offer an upstairs seating area at Patio which is generally quieter and more spacious. Our team are always happy to guide guests there to make the experience more comfortable. Thank you once again for your review, and we hope to have the pleasure of welcoming you back again in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Other web-users rate our hotel

  • 797 reviews 8.6/10 Location
  • 1,425 reviews 8.9/10 Room
  • 1,904 reviews 9.3/10 Service
  • 10 reviews 6.7/10 WiFi
  • 910 reviews 8.8/10 Breakfast
  • 772 reviews 8.7/10 Comfort
  • 759 reviews 8.6/10 Beach
  • 630 reviews 8.8/10 Cleanliness

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