Grand Mercure Khao Lak Bangsak 5 stars

Customer review rating (ALL Rating) 4.8/5 2,143 reviews

Grand Mercure Khao Lak Bangsak - Image 1
Grand Mercure Khao Lak Bangsak - Image 2
Grand Mercure Khao Lak Bangsak - Image 3
Grand Mercure Khao Lak Bangsak - Image 4

Description

Hotel extras

  • Room decoration is influenced by the southern Thai home interior and the local culture.

  • Rooms are built in Thai traditional architecture buildings.

  • All Rooms are wrapped around by tropical garden and palm trees and canal flowing through.

  • Pool Access Deluxe rooms are offer a swimming experience directly from your terrace.

  • Our Great & Friendly Staff Ensure Your Perfect Stay at Grand Mercure Khao Lak Bangsak.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Grand Mercure Khao Lak Bangsak

71 Moo7, Bangmuang District, Ampur Takuapa
82190 PHANG NGA
Thailand

GPS:8.801849, 98.263283

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,143 reviews

Customer review rating 4.5/5

Paul A. M. Couples - Confirmed reviews ALL

A beautiful hotel with fabulous staff who go out of their way to make your stay the best they can.

Dear Paul, Thank you for taking the time to share your feedback following your stay at Grand Mercure Khao Lak Bangsak. I am delighted to hear you found the hotel beautiful and that our team made such a positive impression by going out of their way to make your stay as enjoyable as possible. Your kind words mean a great deal, and I will be sure to share them with the team. As your score was not 100, I would value any thoughts on what we could improve to make your next stay even better. If you would like to share any details, you are most welcome to reach me at pa… We hope to have the pleasure of welcoming you back again in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

Rachel E. K. Families - Confirmed reviews ALL

The Grand Mercure Khao Lak can be summed up as classy, comfortable and extremely nice. I would highly recommend!

Hi Rachel Thank you for your review and for rating your stay 90. I am delighted to hear you found Grand Mercure Khao Lak Bangsak classy, comfortable, and extremely nice, and I truly appreciate your recommendation. As your score was not a full 100, I would be grateful if you could share what we could have done to make your stay even better. If you would prefer to reply directly, you can reach me at pa… We hope to have the pleasure of welcoming you back again soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

Vladimir S. Couples - Confirmed reviews ALL

Still haven't received my deposit back after 1 week(

Dear Vladimir Thank you for your TrustYou survey feedback and for rating your stay 90. I am pleased to hear you found the resort comfortable and quiet, enjoyed the design and scenery, and that breakfast was very good. Please accept my apologies regarding your deposit refund. This is understandably frustrating, and our team will be reaching out to you regarding this matter soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

Suthep T. Families - Confirmed reviews ALL

Good service good food but walk way to beach too long even have good transfer.

Dear Suthep, Thank you for taking the time to share your feedback following your stay at Grand Mercure Khao Lak Bangsak. I am pleased to hear you enjoyed our location, especially the beach area, along with the service and food. I do, however, understand your comment regarding the walk to the beach feeling too long at times, even with the transfer service available. We will update your profile to indicate you prefer a room closer to the beach. Guests are always welcome to share similar requests prior to arrival, and we will do our best to accommodate whenever possible. We hope to have the pleasure of welcoming you back again in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Philipp M. M. Couples - Confirmed reviews ALL

Beautiful hotel with fantastic staff members: Staff is really helpful and friendly. The fact that they ensure all hotel guests comply with the „sunbed rules“ was refreshing and outstanding to what we have ever experienced. The breakfast buffet was delicious. The rooms were clean, spacious and equipped with the most comfortable beds.

Dear Philipp, Thank you for taking the time to share your wonderful feedback and for choosing Grand Mercure Khao Lak Bangsak. I am delighted to hear you found the hotel beautiful and that our team made such a positive impression through their friendliness and helpfulness. It is especially pleasing to know you appreciated the way our team ensure the sun bed rules are followed fairly for all guests. I am also very pleased you enjoyed the delicious breakfast buffet, and that you found your room clean, spacious, and equipped with exceptionally comfortable beds. We truly value your recommendation and would be very pleased to welcome you back again in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Other web-users rate our hotel

  • 795 reviews 8.5/10 Location
  • 1,431 reviews 9/10 Room
  • 1,945 reviews 9.4/10 Service
  • 11 reviews 7.5/10 WiFi
  • 915 reviews 8.9/10 Breakfast
  • 888 reviews 8.2/10 Amenities
  • 777 reviews 9/10 Comfort
  • 769 reviews 8.5/10 Beach

Powered by Trustyou

Our other establishments nearby

Pullman Khao Lak Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 (1989 reviews)

At 5.803 km

See the hotel
All our hotels in Phang Nga