Grand Mercure Khao Lak Bangsak

Customer review rating (ALL Rating) 4.7/5 1,883 reviews

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Description

Hotel extras

  • Room decoration is influenced by the southern Thai home interior and the local culture.

  • Rooms are built in Thai traditional architecture buildings.

  • All Rooms are wrapped around by tropical garden and palm trees and canal flowing through.

  • Pool Access Deluxe rooms are offer a swimming experience directly from your terrace.

  • Our Great & Friendly Staff Ensure Your Perfect Stay at Grand Mercure Khao Lak Bangsak.

Our accommodation(s)

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Hotel location

Grand Mercure Khao Lak Bangsak

71 Moo7, Bangmuang District, Ampur Takuapa
82190 PHANG NGA
Thailand

GPS:8.801849, 98.263283

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,883 reviews

A bit far from the center

Customer review rating 4.0/5

Ran Families - Confirmed reviews ALL

Overall, it was very good. Breakfast was OK but compared to other hotels we have been to it was not as great. The access to the pool from the room was nice but it's quite small. Not much to do for kids. Staff at front desk were awesom!

Dear Ran S., We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyable, restful stay

Customer review rating 4.0/5

Charles B. Couples - Confirmed reviews ALL

Booked through Luxury Escapes for a great price. The resort was right on a great beach very suitable for children but also had good children friendly pools. Our room was spacious with a good bathroom setup. The breakfast selection was very good and as we also had dinner included the menu selection was varied enough for an eleven night stay. Only criticism was the pool bar happy hour from 4 to 6 was at first confusing as the board advertising the happy hour did not specify that it only applied to selected drinks and the black board at the bar spelling out the fact that cold beers were included did not mention that it only applied to local beer. So my first couple of drink orders was met by “ not happy hour” to the point it was annoying. Only winge about the place everything else was great. My wife enjoyed the spa treatments available

Dear Charles B., We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok stay

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Friendly and welcoming staff Dark rooms even on 3rd floor Pool at happy hour rip off, change to small glasses and reduce the alcohol by 50%! Breakfast buffet very limited 7 days same salads, same warm food, quality OK Poor management Not 5 star at all

Dear Holger A., We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 5.0/5

Andrew D. Couples - Confirmed reviews ALL

Very comfortable rooms extremely clean and spacious. Good breakfast and lovely staff

Dear Andrew D., We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful resort

Customer review rating 4.0/5

Philip M. Couples - Confirmed reviews ALL

Scenic resort, beautiful rooms, friendly staff, gorgeous pool area and right on the beach. Breakfast was excellent, if you have lunch or dinner, food can be hit and miss. Green Mango restaurant looks superb but some of the food.lets it down a little. You are paying premium prices there, plus 10% service charge, but some dishes were bland and uninspiring.

Dear Philip M., We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 785 reviews 8.2/10 Location
  • 1,395 reviews 8.8/10 Room
  • 1,754 reviews 9/10 Service
  • 6 reviews 10/10 WiFi
  • 811 reviews 8.2/10 Breakfast
  • 745 reviews 8.7/10 Comfort
  • 578 reviews 9.4/10 Vibe
  • 557 reviews 8/10 Cleanliness

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