The Lost Camel Hotel - A member of Mercure Hotels 3.5 stars

Ecocertified

Check in is 3pm , our room wasn’t ready when we arrived , but reception let us know 2-3 hours before that we could put our luggage in the room. The rooms are tired, in need of decorating. Cleanliness is at the lower end of the scale, the toilet was cleaned in our stay of 3 nights . The hotel is adequate, there isn’t a restarts hotel, but we had breakfast in our package which was at the Sails in Desert hotel, 5 minutes walk away , this breakfast was very good . The TV is limited in channels and the receipts poor so the screen keeps freezing. WiFi was very good in our room. The staff were helpful. There are better hotels in the resort

The hotel is basic but the rooms are clean and roomy. The staff is friendly and helpful. Laundry was free so that was a nice perk. The buses don’t stop there so you need to walk a short ways to meet any shuttles. The cinder block hallways are off putting, but the rooms make up for it.

This was a pretty good hotel. The stuff inside the room was clean, modern, and made our stay convenient. They had a proper hair dryer, solid water pressure and the toilet and shower are separate so there was no urgent waiting, lol. There is a pool outside with decent temperature that is big enough to swim in, the staff is very kind (if you show up outside of business hours, the folks at Sails in the Desert will take care of you), and the room is well positioned to the town square and supermarket. You won't go hungry. There are insects, but that's just... Australia. I don't know how much influence they have over their insect population, but think of it as learning about the biodiversity of the Northern Territory, lol. What I didn't like is, strangely... the door. There are quite a few folks running about from outside the hotel, and our door was lightweight, as in you could probably knock it down if you really wanted to. You could almost see the outside through the gaps when it's closed, which is not a great feeling when strangers are running out and about at night. It made me feel a bit unsafe. All in all, a good stay for a couple of days! I probably wouldn't want to stay longer, though.

We stayed 3 nights at the Lost Camel Hotel. Location is central to everything. All tours for the Lost Camel leave from Sails in the Desert which is a 5minutes stroll. The shopping centre is next door, very convenient. The room was tidy, the A/C was strong and the linen and bedding was fresh and clean. Having a sette/couch in the room was a bonus. There is a kettle in the room for tea/coffee. Since there is no onsite restaurant a microwave would have been good to heat up meals. The toilet bowls have a grey stain and it seems to be endemic due to the minerals/ storm water used for the flushing system. However, there is no mention of this in the toilet area so it a bit confronting. Bath area needs better cleaning and a nonslip bath mat would be good as the tiles are slippery. The use of the free laundry and detergent was a welcome addition as you do get sweaty in the desert and carrying soiled clothes back is not ideal. It’s a pity that not many aboriginal people are involved in the tourism and hotel industry in the Red Centre. This would add so much more to the experience. I hope this can be changed in the future. Overall a very good experience staying at the Lost Camel Hotel.

Little choice at Ayers Rock! And way overpriced! The accommodation is quite basic and is best described more like a holiday camp. The rooms are straight on to an alleyway thoroughfare. Light & noise travelling under doors. On first entering the rooms were well presented and adequate for a short stay. The sink is set within the room with the shower & toilet being separate. Its an odd layout with the only natural light coming from the toilet and the shower windows. You are requested to ensure you close the shower curtain when showering as everyone can see you otherwise…same applies in the loo! The showers are dated with dirty grouting & white dirty shower curtains. The toilet was stained dirty too. No excuse. Overall a major upgrade is needed or at least some brighter shower curtain. The bed was comfortable with crisp cotton sheeting aiding a good nights rest. Air-conditioning in room was good. There was no complimentary water but there is basic tea & instant coffee; if you are a coffee drinker you’ll be disappointed with their basic offerings. The rooms could easily be elevated with some aboriginal art in the rooms or at least a brighter shower curtain! Breakfast is taken at the ‘Sails in the Desert’ venue…this was very good with a good selection of quality offerings. We’d definitely recommend this. The restaurant in the town square was okay but basic. There’s also a sandwich/snack bar cafe….lots of choice in there from pies to salads to eat in or takeaway.. Be aware that there are very few places to eat after 9pm across the whole site. There’s a small pool to use at TLC; however, the aboriginal children run feral across the site and would often jump in fully clothed. These children also run in and out of the town square restaurant/toilets and corridors. It can be very noisy and it seems like management turn a blind eye to this disruption. There’s obviously social problems that need addressing as the town centre looked dreadful at night/early morn with beach towels strewn across lawned areas where they sell their art work. We took the Sounds of Silence tour and really enjoyed the experience. We also did the morning segway tour…..again way overpriced but if you do want to do it i’d suggest the full peripheral tour as the other was only a brief ride. The knee pads & hats etc were grubby but they do spray them with a disinfectant they said. Overall this was a comfortable stay to see Uluru & Kata Tjuta but way over-priced amaccommodations and tours for what you get.