TripAdvisor rating 4.0/5 4,417 reviews
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The premier 5-star hotel among Australia's Ayers Rock Resorts
Free entertainment programme with Indigenous activities
After a day touring the outback, relax in the Red Ochre Spa
Check-in from 15h00
Check out up to 10h00
Contact email :
Check-in from 15h00
Check out up to 10h00
Standard Rooms feature modern bathrooms, twin queen beds or deluxe king, and can accommodate up to 5 people. All rooms offer air-conditioning, TV, movies on demand, minibar and bathrobes. Spa Rooms have extended balconies with an open-air spa. Deluxe Suites are over twice the size of the Spa Rooms and provide separate living, dining and sleeping areas. Suites feature multiple balconies overlooking the garden and an indoor spa.
* Subject to availability
Number of meeting rooms: 10
Maximum capacity: 420 people
Maximum banquet capacity: 240 people
100% genuine reviews from our guestsFind out more
Huge Room and Outdoor Area
Bev M 27/01/2021 TripAdvisor review
All staff excellent. Room size terrific. Lucky to have a huge terrace room with Uluru view. Food good. Great modern bathroom. Furniture and equipment excellent standard. Staff booked tours for us at last minute no hassles. Close to all Yulara amenities. Very few people due to COVID19 with limited facilities open but this did not deter our holiday. Only suggestion would be a sail cloth over part of the pool to provide some shade.
NTflyer2016 12/01/2021 TripAdvisor review
We had a very enjoyable 3 night stay at Sails in the Desert. Check in was nice an easy with the hotel semi recognizing my Gold Accor membership by giving up our complimentary drinks but there was no room upgrade or any other benefits. Despite no room upgrade our room was very nice with two Queen size beds and a well appointed room. The bathroom was very clean and modern with excellent toiletries. We had dinner one night at the restaurant. At $77 per head it is a very expensive buffet especially for a vegetarian like myself. My wife enjoyed the seafood but I thought it lacked vegetarian options. It was disappointing that kids are charged $25 for over 3 year olds. We did not end up having breakfast their either due to the $45 price per person. The pool was nice as were the grounds and inside areas. Would happily stay there again especially since you can get very reasonably priced food at the local supermarket.
Sails in the Desert (of customer satisfaction)
PaulGiorgi 22/11/2020 TripAdvisor review
Hi all, To be frank, accommodation and restaurant were OK (OK but not exceptional), but the customer service was a disaster. Our room was not ready in due time (surprisingly, because the hotel was far from full capacity), concierge was not aware of our side booking (field of light) and tried to charge it on our room (while we had booked everything on the Ayers Rock website), during the check-out, some of the previous guest bills were charged on our room (with no signature or a different from mine), it took nearly 30 min to fix that out and we were close to miss the plane. Unfortunately Sails was the only hotel open in Yulara at the time, if you have the choice, choose another one (which sadly may belong also to the Accord group….).
Best place in the NT
borriechris 22/10/2020 TripAdvisor review
We loved it. The grounds have been done up, the rooms renovated, staff were as polite as ever, this has to be the best place in the NT. Despite COVID dropping the numbers down that was definitely not a bad thing for us. Thankyou.
family week away to the red centre
gpmillar Family - 17/12/2019 TripAdvisor review
great location, spacious room, quiet and great friendly service. staff very happy to help. Food was great. Best buffet breakfast i have ever had. So fresh and great variety. Buffet dinner was amazing, great chocolate fountain, and lots of options available. Other food outlets a little pricey, but only a 5 minute walk to town square.
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