Sails in the Desert - A member of Pullman Hotels 5 stars

What wonderful staff Sails in the Desert have. From porter to concierge to reception then restaurant staff everyone were so helpful and friendly. We requested an upgrade from “The Lost Camel” and so glad we did. Sails in the Desert is definitely up there with the best of Hotels.

The hotel buildings look a little time worn from the outside, but the grounds are well maintained and the rooms are comfortable and well appointed with safe, television, iron, mini-refrigerator, etc. Air conditioning works well. The hotel provides bus transport to/from the airport timed to meet your flights. Check out time is rather early at 10AM leading to a significant number of guests in the lobby awaiting bus transfer to the airport for afternoon flights. The small town center with shops, supermarket, and a few dining options is a short walk away. Guests have access to restaurants in this hotel as well as in other properties, most within a short walk. A free bus shuttle also connects the hotel to other properties nearby. Tours are generally well organized and operators will pick you up and return you to the hotel. We enjoyed our trip to Uluru and generally liked Sails in the Desert. It would have merited a 4 star review aside from one specific occurrence. A man attempted to forcibly enter our room in the wee hours of the morning. Fortunately, the security latch held and he was unsuccessful. The rooms at the back of the property open directly to the outdoors rather than to an interior corridor. At the rear of the property is bushland. Our room was located at the rear of the property and near the furthest corner from the reception, pool, and restaurant cluster. We immediately called the front desk when this incident occurred. They responded that they would notify security, though we couldn't verify whether anyone actually responded. The next morning, we mentioned the matter to the desk staff. The desk agent made a comment about other incidents and said management would reach out to us to discuss the matter. We've still never heard from management. If you stay here, be thoughtful about selecting the location of your room.

Beautiful, quiet place to stay. Really appreciated the friendly and helpful staff. The inner courtyard with beautiful ghost gums and pool provided us with a fantastic view whilst we enjoyed our balcony. Close to all amenities and easy walking to several of the lookouts. The food at the pool bar and Walpa Lobby were great and all the staff were extremely attentive and happy to have a chat about our experiences of the beautiful country surrounding the place.

Excellent hotel - very pleasant, efficient and helpful staff Rooms were lovely Restaurant very good and nice coffee shop Location great as it was very close to the small village square Free shuttle buses available to go to other resorts in the same location

Beautiful Resort in a wonderful setting. The staff are super friendly and the restaurants are amazing. The facilities are clean and spacious and you can walk between the other resorts, down to town square and the lookout with ease. Highly recommend.