Sails in the Desert - A member of Pullman Hotels 5 stars

We recognize that there is not a lot of choice regarding accommodation in the Outback, but Sails resort was just average. The rooms are quite dated. We had a large balcony, but it was in need a good deep clean and new patio cushions. We did not end up using the balcony at all. The lobby area is nice and comfortable, but the opening hours of the shop were so limited that we were not able to buy anything there. Most guests are out on day trips and by the time we returned at 5pm the shop was closed. (Note that there is not a lot else to do in the Outback afterhours). The check in procedure is a bit of a process as the flight times into the Outback land such that we (and almost everyone else) had to wait in the lobby for several hours before our room was ready. Sails was fine for a couple of nights, but I would not make a whole trip out of it.

As my mum said it was the only place to stay. It was the perfect place to stay for our girls trip . Just mum and I . We had a great spacious room with two double beds a large bathroom and we did not feel as we were crowding each other. Our room was on the ground floor with a short walk to the pool and restaurants. The grounds are lovely and green The staff were friendly and accommodating. My mum has been wanting to stay at sails for years and it did not disappoint. We enjoyed laying by the pool the only thing I would suggest is a rail for people to hang onto when entering and exiting the pool if they are unsure or nervous getting in as I witnessed a few people having issues. Sails is only a short walk to the town centre which was great as we walked to have breakfast and dinner. We also hired a car and found parking in the car park. I would certainly stay at Sails in the desert again. I would certainly stay at Sails

By no means is this a 5 star hotel, however, I found it much more pleasant than I thought would after reading the reviews. The rooms are spacious and the bathroom was lovely with a very good shower. The bed was comfortable and I had no problem with any bugs apart from a couple of small ants which is to be expected due to location and being on the ground floor. The location of being right next to the town centre is also great. Service was all very friendly too. Cons: overpriced food in the restaurants, go to Geckos Cafe in the town centre instead, great food and price. No water in the rooms, considering it was 43c I thought this was pretty poor. Rooms are outdated and need a deep clean. They are surface level clean but the edges were all pretty dusty.

We stayed here for 2 nights during our visit to the Red Centre. The room was spacious and clean. It would benefit from a fresh lick of paint at some point but otherwise we could not fault the place or the hotel staff who were friendly and efficient. We didn’t really have enough time to use the pool during our stay (too busy sight seeing) but it looked really nice. Breakfast buffet was excellent if not a little ‘pricey’ but there was plenty to choose from and we loaded up ahead of our long drive to Alice! The town square in the resort, with shops and eateries is just a 2 minute walk from the hotel. It is also a 5-10 minute walk to the nearest viewing point for the Uluru sunrise / sunset which was really convenient. Excellent location. The only real ‘negative’ during our stay was the fire alarm which went off without explanation one evening and we had the pleasure of an evacuation and the arrival of a fire engine on site. Thankfully it was a false alarm and the evacuation, which took place at a reasonable hour was professionally handled by the staff on duty. We will recommend this hotel to our friends who are planning a similar trip to ours this year.

At the Ayer's Rock Resort, Sails is definitely the nicest hotel. Things at the resort are a bit rustic, though, so do not expect the Ritz. Breakfast buffet was the best we had in all of Australia. Staff is friendly and pretty helpful as well. The room was clean, but the hand/body soap dispenser in the tub and at the sink were both empty. Front desk brought us new ones within a few minutes of our request. The grounds are nice, and the pool is large; there is shade around but most of the loungers are in full sun...and it gets hot. The "bar" at the pool was substandard; only one person working who seemed to get drink recipes off an app. Drink quality was inconsistent. The actual room was spacious. We had one of the rooms with the large terrace and it was great for sitting out in the evening/night when the temperature dropped. The resort is pretty compact so it is easy to get to other restaurants and shops. Only a few minutes walk to the grocery store. I'd recommend this place, but do not expect a five-star experience.