The Olsen Melbourne - Art Series 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 1.894 comentários

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The Olsen Melbourne - Art Series - Image 1
The Olsen Melbourne - Art Series - Image 2
The Olsen Melbourne - Art Series - Image 3
The Olsen Melbourne - Art Series - Image 4
637 641 Chapel Street, 3141 SOUTH YARRA, Austrália

Descrição

Extras do hotel

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Nossas acomodações

Localização do hotel

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Austrália

GPS:-37.837909, 144.995693

Telefone
Fax +61 3 9040 1223

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  1.894 comentários

Classificação no TripAdvisor  4.3/5  2.642 comentários

Certificado de excelência 2025

Unpleasant Stay due to Poor Communication

Classificação TripAdvisor 1.0/5

YIHONG Z Romântica - Avaliação certificada TripAdvisor

Communication is essential in the service industry, but unfortunately, this hotel demonstrates a serious lack of it. • As an Accor member, I was surprised to be asked to prepay at the counter without any prior notice. Typically, payment is pre-arranged between Accor and the hotel. This unexpected requirement was only communicated at check-in. • There appears to be a lack of communication among internal staff. Instead of coordinating internally, staff members contact guests directly and unexpectedly. During my stay, I was disturbed twice: 1. At 10:00 am (one hour before the standard check-out time), a female staff member knocked on my door to check the minibar. 2. At around 11:30 am (despite reception having confirmed a late check-out at midday), a cleaner knocked and asked when I would be leaving so she could begin cleaning. • The reception did not record notes properly or confirm charges with me. I had agreed during check-out to redeem two Accor welcome drinks for bottles of still water from the minibar. However, later that day, I was charged for the minibar without any notification from the hotel. I only discovered the charge by checking my account and had to call reception to inquire about it myself. • The reception seems to prioritise face-to-face customers over resolving issues. When I called to query the unknown charge, the receptionist initially answered and listened briefly. Then, within seconds, someone walked up to the desk, and the receptionist asked me to hold while serving them immediately. My call was then transferred to another staff member to handle the issue. Additionally, be aware that if your feedback is negative, the reception may try to shift blame by claiming the phone line was cut off.

Early perfect stay

Classificação TripAdvisor 4.0/5

phillipf12016 Romântica - Avaliação certificada TripAdvisor

Location is perfect. Rooms all you need. Restaurant staff excellent. Reception staff need customer service training.

Do not stay here

Classificação TripAdvisor 1.0/5

Mel D Avaliação certificada TripAdvisor

This is one of the worst hotels I have stayed at. The cleanliness was non existent. Rooms had vomit on walls and it was not cleaned off even when reported. The staff were unfriendly and unhelpful. The location was great but unfortunately that’s about the only positive going for this place.

Fabulous hotel

Classificação TripAdvisor 5.0/5

Luckiest1961 Avaliação certificada TripAdvisor

Fabulous hotel in a great location. Room was spacious and clean. Breakfast at the restaurant, Spoonful, was delicious and good value. We also ordered room service for dinner and risotto was outstanding. Will definitely book again and will highly recommend this hotel.

Muito Bom

Classificação TripAdvisor 4.0/5

rosane_brasil Família - Avaliação certificada TripAdvisor

Super bem localizado, num bairro descolado. O tram passa na esquina e fica a 10 minutos do centro. Para quem vai ao Australian Open d'a pra caminhar por 15 minutos . Quarto bom e piscina deliciosa! A internet 'e caríssima !

Bom dia Rosane, Obrigado por escrever uma resenha sobre The Olsen Hotel. Estou tão feliz que você ouvir que você tenha desfrutado sua estadia conosco e gostei do Australian Open Tennis. Esperamos vê-lo de volta ao hotel em breve. Atenciosamente Paul Moylan noite Gerente Good Morning Rosane, Thank you for writing a review about The Olsen Hotel. I'm so glad you to hear that you enjoyed your stay with us and enjoyed the Australian Open Tennis. Hope to see you back at the hotel soon. Kind Regards Paul Moylan Night Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 634 comentários 9.3/10 Localização
  • 1.020 comentários 7.3/10 Quarto
  • 909 comentários 8.4/10 Serviço
  • 5 comentários 8.6/10 Wifi
  • 286 comentários 6.4/10 Limpeza
  • 126 comentários 7.7/10 Café da manhã
  • 97 comentários 8.1/10 Piscina

Com a tecnologia Trustyou

Nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em South Yarra

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.