Pullman Melbourne Albert Park 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 2.319 comentários

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Descrição

Extras do hotel

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

Nossas acomodações

Localização do hotel

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 ALBERT PARK
Austrália

GPS:-37.84978, 144.978662

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.0/5  2.319 comentários

Classificação no TripAdvisor  4.0/5  1.764 comentários

Disappointing

Classificação TripAdvisor 3.0/5

Jodes A Avaliação certificada TripAdvisor

We stayed at the Pullman Melbourne Albert Park for 5 nights for a conference. Our room wasn't ready as the previous occupants had not yet vacated. It was disappointing that as Gold Accor members we had a view of a neighboring building, although we selected a deluxe room, particularly as we had colleagues who were not Accor members who were upgraded to higher floors with lake views. We had to request water and welcome gift. We were very close to the lifts, and it was very noisy. The photos on the website did not match the room we had booked. We had booked a deluxe suite, but there were no armchairs, my partner had broken their foot, we asked if we could please have at least one armchair and footstool but were advised they were all being used. Which they were in the cheaper rooms of our friends! It was meant to have a multimedia connectivity panel, however, noone had any idea what it was. there was no power outlet near the TV, eventually we found someone who understood what an extension cord was and they were able to give us one so we could connect our own multimedia device up. The bar closed quite early, and when we asked the nearest tram stop we were directed to walk four blocks down the road, which was bizarre and annoying as my partner was in a moonboot! We ignored those instructions and found one much closer around the corner. Overall, this hotel was disappointing for a Pullman.

Great stay

Classificação TripAdvisor 4.0/5

Oz_Bloke169 Romântica - Avaliação certificada TripAdvisor

Overlooking Albert Park lake and close to tram line to City, we enjoyed the food in the restaurant during this stay. Always a pleasure.

Saviour

Classificação TripAdvisor 5.0/5

Muzzarino74 Avaliação certificada TripAdvisor

A particular staff member at reception is a life saver, I arrived in an emotional wreck as myself and the family arrived after being directed out of the city by Police due to the Riots. I've never driven in a big city before and that experience made me have a mental breakdown and wanted to flea Victoria. We saw the Pullman on the way out and I swerved in hoping a room was available the staff member unfortunately got me in a middle of a breakdown and made me comfortable and offered us a room as he was worried about my well-being. Being a member it was a quick check in and we were sent to the room again he wanted me to get rest. The room was generous in size and the shower had fantastic pressure plus generous in size. We had dinner at Windows it was good not the best and the Buffet Breakfast had a great selection but alot of peoples not just us said the food tasted off. Parking I was told would be $35 ended up being $70 and my drink voucher that was on my App I was told was invalid for that premises I'm still confused by that but hey we made it out of the Riots and again I can't stress how much the man at reception helped us out.

Room not cleaned before we checked in

Classificação TripAdvisor 1.0/5

melaniesC6421BC Negócios - Avaliação certificada TripAdvisor

On check in there were wet robes and towels on the bed, the bathroom was dirty, there used coffee cups on the bench and rubbish in the bins. After notifying staff we were shuffled into a smaller room and were not given the option of having our bigger room back after it was cleaned even though we were staying for three nights. Very bad service for such a big chain.

Renovado e Confortável

Classificação TripAdvisor 5.0/5

MarcoSchonert Família - Avaliação certificada TripAdvisor

Inicialmente fiquei preocupado com a localização por estar distante do centro porem o acesso via tram é rápido e fácil (utilize o ponto localizado na St. Kilda Road, distante 2 quarteirões do hotel, com diversas opções de tram). Hotel passou por recente reforma para se adequar aos padrões Pullman. Áreas amplas e bem cuidadas com ótimas opções para alimentação (restaurante, coffee shop e lobby bar). Quarto limpo, bastante funcional com mesa de trabalho e bons equipamentos. Banheiro poderia ter melhor iluminação mas é confortável com amenidades de banho Roger&Gallet. O atendimento é excelente, um dos maiores diferenciais do hotel, destaque para a equipe de recepção e concierge. Café da manhã muito bom com variedade de pães, cereais e sucos naturais.

Dear Marco, Thank you for taking the time to complete a review about your recent stay at Pullman Melbourne Albert Park. As mentioned in your review, our location is fantastic for those wishing to be a little bit out of the CBD, but the access via tram is very convenient and very quick to the CBD. I am pleased that you found the service to be excellent and I will ensure that this feedback is passed on to the staff. Thank you once again for your review and we hope to see you again in the future. Kind regards, Gillian Millar General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 575 comentários 8.1/10 Localização
  • 1.381 comentários 6.3/10 Quarto
  • 1.277 comentários 7/10 Serviço
  • 20 comentários 4.3/10 Wifi
  • 456 comentários 4.7/10 Limpeza
  • 415 comentários 5.2/10 Comida
  • 352 comentários 6.6/10 Café da manhã
  • 296 comentários 5.3/10 Custo-Benefício

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