Mantra Southbank Melbourne 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 1.643 comentários

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Descrição

Extras do hotel

  • World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.

  • Spacious and contemporary apartments ideal for business & leisure

  • Enjoy a variety of services and facilities that are made for your comfort during your stay

  • Take advantage of the undercover, multi-entry Carpark on-site

Nossas acomodações

Localização do hotel

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  1.643 comentários

Classificação no TripAdvisor  4.0/5  2.733 comentários

Alright

Classificação TripAdvisor 3.0/5

Summer M Avaliação certificada TripAdvisor

It wasn’t horrible but wasn’t amazing. I noticed all sorts of little things broken around the place as well as an elevator which was concerning and the hotel room we book also was meant to have a tv, which it did but nothing was working on it “technical issues” reception said which was just disappointing. So I would come back just because it’s easy to get around and it’s clean and nice but there were just mini things very annoying. But I know for next time to bring a laptop to watch something on

Dear G5512ZAsummerm, thank you for staying with us and for this informative review. I am delighted you enjoyed our location and found the property clean and friendly. The elevator was covered in protective material as items moved in and out of rooms. I believe this is what you're referring to, and given that we let apartments, we also have long-term and permanent residents. I apologise for the TV, and I fully understand the frustration; we have two in each unit. I will review it immediately and issue it to the TV immediately. We hope this did not mar your overall stay, and we look forward to the opportunity to warmly welcome you and hope you will consider us then. Sincerely, Jens Corder, General Manager

Wonderful

Classificação TripAdvisor 5.0/5

Kathy B Viagem com amigos - Avaliação certificada TripAdvisor

We were so happy and treated with such kindness it was just wonderful, we will definitely be looking to stay again thank you. We were in a bind and Mantra helped were so accommodating to us. We are just so grateful. Grate views of Southbank too!

Dear Kathy B, Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such a positive experience at Mantra Southbank Melbourne. It's great to know that you felt well taken care of, and we're especially pleased that our team’s kindness made your stay even more enjoyable. We truly appreciate your kind words about the cleanliness of the property and the ease of your booking experience. It’s our goal to make every part of your stay as seamless and comfortable as possible. We would love to welcome you back for another stay in the future and look forward to seeing you again soon! Kind Regards, William Ng Front Office Manager

Not a bad option

Classificação TripAdvisor 4.0/5

36lynm Avaliação certificada TripAdvisor

Had vouchers so chose this hotel. A good option - 1 bed apartment and had everything we needed for a 4 night stay. We opted for only 1 visit from housekeeping - not too bad but empty body wash, no bathmat, crumbs on the kitchen counter - was a bit average. We were also affected by the Melbourne Marathon meaning we could not get our car out of the hotel until late morning. While there were signs up around the hotel a warning email in the week prior would not have gone astray - we then could have made our plans for the day accordingly. Instructions around this event were hazy to say the least! But on the plus side - bed was exceptionally comfortable, unit was clean, and the location - one block from Southbank - ideal.

Dear 36lynm, Thank you for sharing your feedback regarding your stay at Mantra Southbank Melbourne. We’re glad to hear that you found our one-bedroom apartment well-equipped for your four-night stay and that you enjoyed the comfort of the bed and our convenient location. We appreciate your comments about housekeeping and the challenges you faced during the Melbourne Marathon. We strive to provide clear communication, and your suggestion for a warning email is valuable; we will certainly consider it for future events. Thank you once again for your insights. We hope to welcome you back for an even better experience! Kind Regards, William Ng Front Office Manager

A school holiday getaway!

Classificação TripAdvisor 5.0/5

V C Avaliação certificada TripAdvisor

We had an incredible stay, thanks to the wonderful front desk team! A special shoutout to William, the manager—his humour made our experience even more enjoyable. The school holidays with our kids were fantastic, and they absolutely loved the heated pool. Our spacious apartment was not only comfortable but also impeccably cleaned, showing great attention to detail. Every member of the staff we encountered was fantastic and added to our positive experience. Would we come back? Absolutely! We can’t wait for our next visit!

Dear vc377, thank you for staying with us at Mantra Southbank and for your lovely review. I am delighted you chose us for a family holiday getaway and thrilled the kids loved the pool on Level 18. Thank you for the great feedback about William and the front desk team; I will thank William and Co. I am glad you liked our spacious rooms and enjoyed the stay overall. We look forward to your next visit and to warmly welcome you back. Sincerely, jens

Boa localização

Classificação TripAdvisor 4.0/5

Viviane S Negócios - Avaliação certificada TripAdvisor

O hotel tem ótima localização pra quem quer ficar em Southbank. Bom atendimento e café da manhã caro pelo que oferecem. O quarto é bastante confortável e tem uma mini cozinha. Fui a trabalho e apenas 1 noite e considero um bom hotel pra este objetivo.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 866 comentários 9.2/10 Localização
  • 1.264 comentários 6.1/10 Quarto
  • 955 comentários 8.7/10 Serviço
  • 18 comentários 4.8/10 Wifi
  • 592 comentários 5.7/10 Conforto
  • 534 comentários 4.4/10 Limpeza
  • 248 comentários 7.3/10 Café da manhã
  • 199 comentários 9.2/10 Piscina

Com a tecnologia Trustyou

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