The Olsen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.4/5 1,874 reviews

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The Olsen Melbourne - Art Series - Image 1
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The Olsen Melbourne - Art Series - Image 4
637 641 Chapel Street, 3141 SOUTH YARRA, Australia

Description

Hotel extras

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Our accommodation(s)

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Telephone
Fax +61 3 9040 1223

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,874 reviews

TripAdvisor Rating  4.3/5  2,642 reviews

Certificate of excellence 2025

Customer review rating 1.0/5

Kelos K. Couples - Confirmed reviews ALL

We have already made a complaint to 2 staff members, but the Olsen has requested a survey twice now, so we will pass this information on. We've been staying at The Olsen for years. Sometimes we stay for weeks at a time. On our stay last week, the hotel has deteriorated dramatically. Our room had mismatched lamp shades, the bed side tables were all crooked, there was a disgusting odour coming from the air conditioning vent. There was no book shelf in the room. The car park roller door would not work almost every time we tried to enter the hotel. The Spoonbill restaurant has also declined a lot. The food prices are much higher than they used to be, but the quality is not there. Some meals are good and others are terrible, it's very inconsistent. We had one breakfast with a beautiful coffee which was great, but then our poached eggs were cold and rock hard. It was not busy at the time. We understand that things don't always go smoothly in a hotel, and we can accept some problems, as long as the overall experience is positive. The Olsen was always our favourite hotel to come to in Melbourne. But this last visit was so bad, it was very disappointing to see the place go downhill. One last point - the pricing of the accommodation has gone up a lot over the last couple of years. You can't charge more and provide much less - people will go elsewhere, they will not return. I don't mind paying to stay in a high quality hotel, but if I pay premium price, I expect the hotel room and facilities to be of a high standard.

Customer review rating 4.5/5

Aileen M. Solo - Confirmed reviews ALL

I had a change in circumstances just before I was coming to Melbourne for my stay - the friend I was supposed to be meeting was advised not to travel for health reasons. Thank you for refunding the second room very quickly.

Customer review rating 1.0/5

Peter M. Couples - Confirmed reviews ALL

See above

Customer review rating 3.5/5

Joanne G. H. Couples - Confirmed reviews ALL

Location was great. Couldn't charge our EV as non ev vehicles were parked in the charging space.Small parking for size of hotel.

Customer review rating 4.0/5

Rhiarna G. Couples - Confirmed reviews ALL

Had a lovely 3 night stay. The hotel is very nice with lots of beautiful art and great in-room facilities. Perfect location close to the station and Chapel Street but down a quiet street so doesn't feel too hustle bustle.

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Other web-users rate our hotel

  • 643 reviews 9.3/10 Location
  • 1,026 reviews 7.3/10 Room
  • 910 reviews 8.5/10 Service
  • 5 reviews 7.9/10 WiFi
  • 282 reviews 6.1/10 Cleanliness
  • 128 reviews 7.8/10 Breakfast
  • 98 reviews 8.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.