Peppers Soul Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.4/5 2,416 reviews

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8 The Esplanade, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Our Mediterranean inspired restaurant Hyde Paradiso on Level 1 features stunning beach views

  • Spoilt for choice, we have a indoor lap pool, and outdoor pool with stunning beach views

  • Experience pure relaxation during your holiday with a visit to our sauna, steam room and spa

  • If you feel like keeping fit during your stay, we have a fully equipped gymnasium onsite

  • Enjoy the BBQ facilities with friends and family amongst tranquil, landscaped gardens

Our accommodation(s)

Penthouse

Presidential Suite Deluxe

  • 9 pers. max
  • 450 m² / 4843 sq ft
  • Bedding 2 x King size bed(s) and 2 x Single bed(s) and 1 x Queen size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.001037, 153.430649

Telephone
Fax +61 7 5635 5799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,416 reviews

TripAdvisor Rating  4.5/5  3,841 reviews

Best getaway ever

TripAdvisor rating 5.0/5

Wendy H TripAdvisor review

I had a two bedroom apartment overlooking the ocean. Everything was perfect. The view was majestic. The sunrises were amazing. The apartment was stunning every room had a balcony overlooking the beach. Had buffet breakfast a couple of times at the hotel was really delicious. You are right in the heart of Surfers so everything including lots of restaurants and activities are right at the front of the building. Both inside and outside pools and spas were really good. I loved the secret garden which overlooked Cavill mall. The cleaning staff were lovely and replenished towels coffee daily. The lifts were really fast and I never had to wait kind. I most definitely recommend this place.

Hi wendyhU1817XE, Thank you very much for your outstanding feedback regarding your stay at Peppers Soul. It is always a pleasure to receive such positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Warm regards The Guest Service Team

People spend a small fortune to stay in hotels night staff need to learn to look after people.

TripAdvisor rating 3.0/5

Chrystal E TripAdvisor review

Valet staff were next level amazing. Front of house was ok. Night staff were absolutely terrible because of them we don’t want to return. We lost status points as we were hoping to extend our stay. It is also not a good look for a hotel that is apart of the Accor All membership scheme. We were planning on staying longer until we had the terrible experience. We are now at the darling treated beautifully and on first name bases.

Dear Chrystal, Thank you for taking the time to tell us about your experience at the Peppers Soul Surfers Paradise. Your experience does not sound like our regular standard of operation, and I am very disappointed that we failed to provide the service we are renowned for. I have reached out to you directly to further discuss your concerns. Sincerely, Elena Gligorova Executive Assistant Manager

Great location with fabulous view

Customer review rating 5.0/5

David Families - Confirmed reviews ALL

Beautiful comfortable apartment, well located with views to die for on the 40th floor. Easy access to shopping, cafes, beach and the tram

Dear David, Thank you for sharing your outstanding experience at Peppers Soul Surfers Paradise! We are thrilled to hear that you had such a wonderful stay with us. It's fantastic to know that you found your apartment beautiful and comfortable, with breathtaking views from the 40th floor. We are delighted that our location provided easy access to shopping, cafes, the beach, and the tram, enhancing your overall experience. We also thank you for recognizing our efforts in sustainable development. As a Gold member of ALL - Accor Live Limitless and an Accor Vacation Club member, your loyalty is highly valued. We are pleased that you would recommend our brand so highly. We look forward to welcoming you back for another exceptional stay in the future! Warm regards, Peppers Soul Surfers Paradise

Great location and fantastic for our family

Customer review rating 4.5/5

Nicole Families - Confirmed reviews ALL

Perfect location and establishment. Very friendly staff.

Dear Nicole C., Thank you for sharing your feedback following your recent stay at Peppers Soul Surfers Paradise. We are delighted to hear that you found our location to be perfect for your family and that you enjoyed your overall experience with us. We apologize for any inconvenience you experienced regarding the availability of food and beverages during breakfast. Your feedback is valuable to us, and we will review this to ensure improvements are made where necessary. Thank you for your loyalty as a member of ALL - Accor Live Limitless with Classic status. We value your recommendation and are pleased to hear that you would recommend our brand to others. We look forward to welcoming you back to Peppers Soul Surfers Paradise for another great stay in the future. Warm regards, Peppers Soul Surfers Paradise

Excellent accomodation, perfectly located in heart of surfers paradise

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Easy and excellent

Dear THANH T., Thank you for your glowing feedback about your recent stay at Peppers Soul Surfers Paradise. We are delighted to hear that you found our accommodation excellent and our location perfectly suited to your needs in the heart of Surfers Paradise. Your perfect ratings across various aspects of your stay, from booking to check-out, including cleanliness and our team's service, are greatly appreciated. We're also thrilled that you enjoyed our sustainable development initiatives and benefited from the privileges of our Accor Live Limitless loyalty program, including a late check-out and a welcome drink that exceeded your expectations. If there are any additional insights or feedback you would like to share about your experience, please feel free to let us know. We look forward to welcoming you back for another exceptional stay soon. Warm regards, Peppers Soul Team.

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All our hotels in Surfers Paradise

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.