BreakFree Cosmopolitan Surfers Paradise Hotel 3 stars

Pretty good, nice spot, had to report a couple of things that housekeeping missed but all good otherwise. Kylie on reception was very pleasant and helpful.

Central location, although can be quite noisy especially on weekends. Great amenities in the apartment and everything we needed. Poor wi-fi connection in apartment but better at the pool and communal areas which other guests also commented on. Will definitely check availability when visiting Gold Coast again

Hotel advertises wifi available but it doesn't work in room Pool downstairs too warm, would be much more refreshing if colder Cover of sofa in room was breaking down leaving bits on floor and stuck to me when sat on. Equipment in gym needs updating

Location was fantastic the apartment great clean and the staff helpful. Only one problem was the wifi is non existent.

Firstly we arrived, bathroom and toilet were not real clean, someones hairs all in the bathroom tiles and around the sink, toilet had to be wiped over, toilet brush was left on the floor beside toilet like it had not been fully cleaned and no hygiene seal on tbe toilet to say it had been cleaned like most hotels have. Went to run a bath that night before going out and red rustly water kept coming out not suitable to bath or shower in and it was coming from the basin tap too (I have video evidence of all of these things) . Did not drink any water that night due to the disgustly water quality. Next morning we had a man walk into our room briefly until he realised there was someone still in the room. When checking out we said the cleaner man entered our room, didn't knock but after he entered said is anyone here, my husband aplroached him in tbe hallway... Reception said they did not have a male cleaner, they asked the Indian man, who must have been a staff nember whether it was him and he admitted it was him?? Still was not given a reason for him entering the room? They said their was no maintenence scheduled. I felt like they didn't really care about the water or the cleanness of the room when mentioned. I really wished that I would have paid the extra money for carparking across the road at the other hotel because for over $200+per night at this apartments it was not good at all and we stay at many hotels for business and pleasure.