BreakFree Cosmopolitan Surfers Paradise 3 stars

Customer review rating 4.2/5 344 reviews

ALLSAFE approved hotel

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Room 1

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BreakFree Cosmopolitan Surfers Paradise
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+ 13 Services

Hotel extras

  • Proximity to the City Centre

  • Walk to Beaches

  • Walking distance to shopping and restaurant areas

  • Heated Pool

  • Free On Site Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • GOLD COAST AIRPORTPaying
  • LaundryPaying
Leisure and activities
  • Outdoor heated pool
  • Thermal Spa
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
  • Outdoor tennis court
Business services
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree Cosmopolitan Surfers Paradise

3142 Surfers Paradise Blvd
4217 surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55702389

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23km / 14.29 miles - Shuttle paying

GPS :-28.002386, 153.428329

Our accommodation(s)

BreakFree Cosmopolitan offers apartment accommodation in the heart of Surfers Paradise, on Queensland's Gold Coast. Enjoy a spacious fully self-contained 1 and 2 Bedroom Deluxe Apartment with balconies, cable television, full kitchen and laundry facilities.

1 Bedroom

  • Max. number of persons: 3
  • Area: From 70 / 753 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Deluxe

  • Max. number of persons: 3
  • Area: From 70 / 753 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Deluxe

  • Max. number of persons: 4
  • Area: From 70 / 753 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
BreakFree Cosmopolitan Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

344 reviews

Great Location

Customer review rating 5.0/5

Angela Couples - 19/02/2021 Confirmed reviews ALL

Accommodation very comfortable & close to everything. Staff were very friendly & helpful.

Dear Angela, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Timur Mertalioglu General Manager

Well located

Customer review rating 4.0/5

Kay Couples - 18/02/2021 Confirmed reviews ALL

Good stay apart for the noise.

Dear Kay Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Timur Mertalioglu General Manager

Well located

Customer review rating 4.0/5

Fady (. F. ). A. Solo - 14/02/2021 Confirmed reviews ALL

Enjoyable but needs a few improvements regarding utensils from room to room

Dear Fady, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Timur Mertalioglu General Manager

Great location. Close to lots of restaurants and the tram stop.

Customer review rating 4.0/5

Jessica Friends - 13/02/2021 Confirmed reviews ALL

Great, central spot. The rooms were very clean. The noise from the street and roadworks were frustratingly loud early in the mornings.

Dear Jessica Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We apologise for the disturbance caused by the street noise. We appreciate your business and look forward to your return. Kind Regards, Timur Mertalioglu General Manager

Perfect spot

Customer review rating 4.5/5

Steve Couples - 12/02/2021 Confirmed reviews ALL

Close to good eateries.

Dear Steve Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Timur Mertalioglu General Manager

Well located

Customer review rating 4.0/5

Ann Families - 06/02/2021 Confirmed reviews ALL

If you don’t mind a bit of city noise this is the place to be right in with all the action of surfer paradise. Apartment lovely and clean compared to other places I have stayed. Great location close to beach , supermarket and public transport. Great poolside spa view of surfers Main Street. The apartments well equipped with great air conditioning. Comfortable bed and spacious dining area with balcony Nicely renovated and well priced.

Dear Ann, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Timur Mertalioglu General Manager

Excellent location

Customer review rating 4.0/5

Silvia K. Families - 28/01/2021 Confirmed reviews ALL

Nice stay, a bit disappointed that the apartment didn't get a clean half way through as we were there for eight days

Dear Silvia, Thank you for sharing your feedback and pleased to read that you enjoyed your stay with us. We apologise for disappointing you, however we service apartments if guests staying 8 nights or more. Unfortunately, when staying 7 nights you don't receive a complimentary service. We thank you for choosing to stay with us and look forward to welcoming you back in the near future. Kind Regards, Timur Mertalioglu General Manager

Well located

Customer review rating 5.0/5

Victoria Families - 26/01/2021 Confirmed reviews ALL

Clean, close to everything,

Dear Victoria, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Timur Mertalioglu General Manager

Noisy, run down

Customer review rating 1.5/5

Maree Friends - 25/01/2021 Confirmed reviews ALL

While room had been renovated and bathroom and kitchen were fine, the first thing I saw was a door with peeling paint faded, split lounges and generally tired hallways. Only 1 key available for the unit. Questionable use of pool area in level one at night time.

Dear Maree B., Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our doors & hallways painting project will be completed in the next few months. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur Mertalioglu General Manager

Well located. You can hear too much street noise. Rooms need updating

Customer review rating 3.0/5

Catherine H. Families - 24/01/2021 Confirmed reviews ALL

Staff are very friendly. Nothing was a problem for them. We would stay again but only if it had a make over

Dear Catherine, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards Kylie

Fantastic location

Customer review rating 4.0/5

Nicole Solo - 23/01/2021 Confirmed reviews ALL

Well sized apartment in a fantastic location with wonderful views of the beach

Dear Nicole, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards Kylie

Good location

Customer review rating 4.5/5

Craig Friends - 22/01/2021 Confirmed reviews ALL

Room clean, facilities were good

Dear Craig, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards Kylie

Easy to book accommodation and staff very friendly and extremely helpful.

Customer review rating 4.5/5

Robyn J. Couples - 20/01/2021 Confirmed reviews ALL

The Cosmopolitan is well situated in the heart of the city and close all types of shopping and eateries. The apartment was well equipped and plenty of room for a short or long stay. The amenities were great and well maintained. Can be a bit noisy at night from the street traffic and clubs.

Dear Robyn, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Timur Mertalioglu General Manager

well located

Customer review rating 3.0/5

Anonymous Couples - 16/01/2021 Confirmed reviews ALL

the hotel was in a great location, super easy to get anywhere we wanted to go, the pools were a great bonus. The couches in the main room malted when sat on and we weren’t given enough bed linen

Dear Ellen, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. We are pleased to read that our location has been valuable of you. We will certainly follow up the couch you mentioned in your apartment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur Mertalioglu General Manager

Great location

Customer review rating 4.5/5

Rawa Families - 11/01/2021 Confirmed reviews ALL

Location was excellent. Apartment was clean, washing machine and dryer very convenient. For a 2 bedroom apartment the lounge room was quite small. Pool and bbq area was well maintained.Staff were very helpful and welcoming. Would definitely come back. I would like to thank the staff for making my stay a breeze.

Dear Rawa, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. We wish you Happy 2021. Kind Regards, Timur Mertalioglu General Manager

Ok

Customer review rating 2.5/5

Karen Families - 11/01/2021 Confirmed reviews ALL

The accommodation was ok, the location was great but the backpackers across the road partied loud every night all night and it was so loud

Dear Karen, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We wish you Happy 2021 Sincerely, Timur Mertalioglu General Manager

Great Location and shared facilities

Customer review rating 3.5/5

Christine Families - 06/01/2021 Confirmed reviews ALL

The location is perfect. So central and convenient to everything. The shared facilities in the hotel and well kept and wonderful to use. Our room was advertised as a 2 bedroom deluxe. Unfortunately there was nothing deluxe about it. Room 325 It was very small and the furniture was old. Compared to other hotels we have stayed at in Surfers Paradise this room was definitely not deluxe but should of been advertised as a standard 2 bedroom. Changing the wording from deluxe to standard would prevent any expectations as we were disappointed in the room. We also booked for 4 adults and only 2 towels were provided. We had to go down to the reception to collect the other 2 towels.

Dear Christine, Thank you for sharing your experience and we appreciate your honest feedback which will further help us in delivering better service and the product. The reason rooms categorised deluxe is due to recent upgrades in the rooms. However, furniture replacement is on the way and we have been working with our owners for this to happen very shortly. We appreciate your business and look forward to your return. Timur Mertalioglu General Manager

Well located but very disappointed with standard of room

Customer review rating 2.0/5

Joanne Couples - 06/01/2021 Confirmed reviews ALL

As an Accor member we thought that for a deluxe apartment this left a lot to be desired eg: 1. Numerous chips in tiled floor 2. Chips on kitchen benchtops 3. No outside table to go with seating 4. No iron 5. 2 seater couch extremely worn 6. Cleaning could be better - used bath tubes left in shower recess & floor gritty The common areas and the facilities of the building were well maintained and clean and it's a perfect location. A bit noisy but that is outside the control of management. Our main complaint being with the standard of the apartment which was poor in comparison with other Accor deluxe apartments.

Dear Joanne C., Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will certainly look further into your concerns in your apartment and please rest assured this is not the norm and we will resolve the issues you mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur Mertalioglu General Manager

Location

Customer review rating 3.0/5

Gary H. Couples - 04/01/2021 Confirmed reviews ALL

Rejected room which was supposed to to be a deluxe apartment. Which we paid extra for. And then got a room on 2nd floor which attracted a lot of noise from street. Being a regular return visitor I was far r from impressed. The cleanliness has gone downhill.

Dear Gary H., Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will certainly address your concerns with our Housekeeping team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur Mertalioglu General Manager

Disappointed

Customer review rating 2.0/5

Aaron Families - 04/01/2021 Confirmed reviews ALL

Great location, staff are always friendly and helpful however the room was very noisy and was in need of a good clean and maintenance.

Dear Aaron K., Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur Mertalioglu General Manager

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