Mantra Trilogy bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.003 ulasan

Mantra Trilogy - Image 1
Mantra Trilogy - Image 2
Mantra Trilogy - Image 3
Mantra Trilogy - Image 4
101 105 Esplanade, 4870 Cairns, Australia

Deskripsi

Keistimewaan hotel

  • Terletak di Esplanade di area CBD di Cairns

  • 5 Restoran, IGA, Salon Rambut, pijat dan lainnya di hotel

  • Kelas kamar tersedia dari Hotel hingga apartemen 3 kamar tidur lapang

  • Dekat ke Cairns Aquarium baru & semua atraksi di Cairns

  • Dekat ke pusat konvensi dan kawasan bisnis

Akomodasi kami

Lokasi hotel

Mantra Trilogy

101 105 Esplanade
4870 Cairns
Australia

GPS:-16.918636, 145.775751

Telepon
Fax +61 7 4080 8001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner

Kolam renang

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  2.003 ulasan

Peringkat TripAdvisor  3.4/5  3.000 ulasan

Poor, low quality

Catatan Tripadvisor 1.0/5

Ashley S Ulasan TripAdvisor tersertifikasi

Praise sandwich...Location is fantastic - near water, resturants and entertainment. Atmosphere - average. Room - average. The integrated cupboard door in front of fridge had a cabin hook screwed to the door in lieu of repairing the hinges and magnetic door catch as designed (low quality band aid solution). On the 5 day the room had not been serviced and needed to be requested (the humidity even with A/C was high). The All Accor internet site housekeeping policy states the rooms are serviced every 3 days. The bed sheets stunk, the overflowing rubbish bin stunk the mold in the bathroom was disgusting. I am a traveller for business and liesure and member of All Accor and am considering my liklihood of recommendation now...

Unsatisfactory

Catatan Tripadvisor 2.0/5

Ryan B Ulasan TripAdvisor tersertifikasi

Cairns mantra trilogy Main beef. They split the king in the master for the kids. Requested a car park on booking did not get. Room was not 100% clean with nails on the floor.

Thank you for your feedback. I apologise for the inconvenience regarding the bed configuration, parking arrangement, and room cleanliness. Your comments are valuable to us as we continuously strive to enhance our services and facilities. Thank you for staying with us. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

A not so rewarding experience!

Catatan Tripadvisor 2.0/5

Phil C Ulasan TripAdvisor tersertifikasi

Well! Mantra Trilogy, what can one say? We were booked in for a five (5) night stay and as such would be considered a good paying customer for any hotel. Here is our opinion on the Manyra Trilogy for your consideration…. Remembering we stayed in one room only for the duration of our stay in Cairns: - Service desk and staff… very good, friendly and in the most well informed. - views from tower 1 - limited but fair - location in relation to waterfront, shops and charters to the Barrier Reef - overall good if you enjoy a walk along the waterfront. - Standard of the rooms - now for the reality. - and we were in Room 4/3A. which was a single bedroom unit with cooking facilities and separate laundry 1. Range hood inoperable 2. Ventilation in bathroom inoperable 3. Ventilation in laundry inoperable 4. Toilet seat loose and fixings broken 5. Mat in the lounge room very worn and matted - well overdue for replacement. 6. Bedroom had comfortable bed but the circulation space was very limited getting into the room from the living room. Whoever designed these units needs a kick up the butt! Finally, we did hand this list to the front desk for their records. We were phoned and offered another room….. on our last night! This begs the question, why did they place us in this room in the first place? Didn’t anyone else point out these glaring defects? Why weren’t these glaring defects corrected prior to relenting the room? Poor attitude and management I suspect. So that’s it! Mantra Trilogy stay rated a poor two (2) stars only and most of the positives were directly related to experiences outside of our accommodation. When given an opportunity to make good a poor experience the management deserve a serve. Over and out. .

Thank you for sharing your feedback regarding your recent stay at Mantra Trilogy Cairns. We sincerely appreciate your positive comments about our service desk and staff, as well as our location. However, I am disappointed to learn that your room did not meet your expectations. The issues you mentioned, such as the inoperable ventilation systems and the condition of the toilet seat and mat, are concerning. We strive to ensure that all accommodations are well-maintained, and it is regrettable that your experience did not reflect this commitment. I acknowledge your frustration regarding the timing of the room change offer and understand how this may have impacted your overall satisfaction. Your feedback is invaluable to us and will be taken into consideration as we continuously work to enhance our guest experience. Thank you once again for your insights, and I hope you may consider giving us another opportunity in the future. Kind regards, Emil Gan General Manager Mantra Trilogy Cairns

Cool place

Catatan Tripadvisor 5.0/5

J David A Ulasan TripAdvisor tersertifikasi

It was a nice and pleasant experience. Good location, close to restaurants and splanad. Friendly staff. Santiago from front desk 10/10⭐️

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location and found our staff, particularly Santiago, to be friendly and helpful. We look forward to welcoming you back in the future. Best regards, Emil Gen General Manager Mantra Trilogy Cairns

Great experience at the Mantra again

Catatan Tripadvisor 5.0/5

Rhanna C Ulasan TripAdvisor tersertifikasi

We stayed at The Mantra as a family for a week during Christmas and on a stopover on the way home. The staff were incredible and gave us access to our room early after an overnight flight (we have 4 kids) and were a delight to deal with.

Thank you for your kind feedback regarding your recent stay at Mantra Trilogy Cairns. We are delighted to hear that your family enjoyed your experience, and we appreciate your recognition of our staff's efforts to accommodate your needs. Providing exceptional service is a priority for us, and it is gratifying to know we were able to assist you after your long journey. We hope to welcome you back on your next visit. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 995 ulasan 8.3/10 Lokasi
  • 1.388 ulasan 6.5/10 Kamar
  • 916 ulasan 8.2/10 Pelayanan
  • 69 ulasan 4/10 Internet
  • 538 ulasan 4.8/10 Kebersihan
  • 511 ulasan 5.7/10 Kenyamanan
  • 166 ulasan 5.9/10 Kolam
  • 26 ulasan 3.8/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di CAIRNS