Mantra Trilogy bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 2.000 ulasan

Mantra Trilogy - Image 1
Mantra Trilogy - Image 2
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101 105 Esplanade, 4870 Cairns, Australia

Deskripsi

Keistimewaan hotel

  • Terletak di Esplanade di area CBD di Cairns

  • 5 Restoran, IGA, Salon Rambut, pijat dan lainnya di hotel

  • Kelas kamar tersedia dari Hotel hingga apartemen 3 kamar tidur lapang

  • Dekat ke Cairns Aquarium baru & semua atraksi di Cairns

  • Dekat ke pusat konvensi dan kawasan bisnis

Akomodasi kami

Lokasi hotel

Mantra Trilogy

101 105 Esplanade
4870 Cairns
Australia

GPS:-16.918636, 145.775751

Telepon
Fax +61 7 4080 8001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner

Kolam renang

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

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Peringkat ALL  4.1/5  2.000 ulasan

Peringkat TripAdvisor  3.5/5  2.968 ulasan

Mantra Trilogy Cairns Pathetic.

Catatan Tripadvisor 1.0/5

Wayne L Ulasan TripAdvisor tersertifikasi

Booked ocean view,but got side on view,receptionist made out she done her best,false.The room had one chair,one bedside lamp,one cupboard with TV on top,nowhere to put prepare or put food,under cupboard a tiny tiny fridge,2 cups,one tea spoon 2 glasses with water jug that did not fit in the fridge,no plates or bowls or knives or fork,no where to put kettle and had to fill kettle in bathroom,we bought the small coffey table in from balcony to put kettle on,Bathroom shower over bath,Climb in and out with bad legs,bottom of bath stained or just worn out,dirty grout on wall and floor tiles.We have stayed in better hotels in 3rd world countries.Pathetic,never again.

Dear Wayne, Thank you for your feedback, we apologise for the inconvenience you faced during your stay and that your ocean view did not meet expectations. We do have 1 bedroom apartments that are front facing to the ocean & have kitchenettes to prepare food in, this style may suited your needs better, We apologise that this was not communicated to you. I have passed your comments onto our team to ensure a more enjoyable stay for future guests. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Almost no parking at alo

Catatan Tripadvisor 2.0/5

Ken S Ulasan TripAdvisor tersertifikasi

Don't be lied to by this place. The rooms and facilities were really nice. However, don't be lied to about the parking, or lack of. I rang the property ahead of time and mentioned I was driving to Cairns. Yep, told there's parking. I guess that's technically true. When I get here, on then are you told it is "first come, first served". They stuff a flyer in your hand with other paid parking options down the street. Wasnt told that when i rang. You have to double park in the driveway to get your bags out of the car and get hassled by staff to move your car. When you ask what you are supposed to do if there's no parks, "oh, it's free on the street until the morning". Great way to relax. For an entire holiday resort, they don't tell you there's only 38 carparks available. Absolute joke

Dear Ken, Thank you for your feedback, we apologise for the inconvenience you faced during your stay, We normally advise all guest enquiring about parking that it is subject to availability and is limited. I am sorry this was not communicated to you correctly. I have passed your comments to the team to ensure that more effective communication to our future guests. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Poor

Catatan Tripadvisor 1.0/5

Daydream07767539601 Ulasan TripAdvisor tersertifikasi

No room service after four nights and the wifi is complete rubbish somewhere from 2012. I don’t understand why a “decent hotel” would have such poor guest services. My experience with cairns and this hotel is that they don’t care about returning business. I stay for work so therefore have no choice but if you have choice there must be better options.

Thank you for your feedback, we apologise for the inconvenience you faced during your stay. We do not offer room service, however fresh towels and amenities are available 24/7 at reception. Regarding WiFi; we have recently upgraded our service, with further upgrades planned, if you are have issues please don't hesitate to contact reception 24/7, who will happily assist. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Great location

Catatan Tripadvisor 4.0/5

Alison M Solo travel - Ulasan TripAdvisor tersertifikasi

What a stunning hotel and location. Unfortunate I was only there for one night but I got upgraded to the one bedroom apartment as an Accor member. Such a beautiful view and great facilities. I would absolutely suggest for solo, couples or families as the location was right near the heart of Cairns

Dear Alison, Thank you for your kind review. We hope to welcome you back soon Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Excellent stay

Catatan Tripadvisor 5.0/5

WILLIAM L Ulasan TripAdvisor tersertifikasi

Excellent stay and customer service, from the call I received the day before arriving and then I received an unexpected upgrade on arrival, obviously subject to availability. well cared for, but it was only 1 night unfortunately this time!

Dear William, Thank you for your kind review. We hope to welcome you back soon Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 937 ulasan 8.3/10 Lokasi
  • 1.283 ulasan 6.4/10 Kamar
  • 899 ulasan 7.9/10 Pelayanan
  • 66 ulasan 3.8/10 Internet
  • 514 ulasan 4.7/10 Kebersihan
  • 477 ulasan 5.6/10 Kenyamanan
  • 316 ulasan 4.6/10 Fasilitas
  • 150 ulasan 5.7/10 Kesepadanan nilai

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Semua hotel kami di Cairns

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.