Pullman Cairns International bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 3.589 ulasan

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Deskripsi

Keistimewaan hotel

  • Hotel ikonis dengan lokasi strategis untuk mengunjungi kota Cairns dan Great Barrier Reef

  • Coco's Kitchen + Bar menyajikan hidangan laut dan hasil bumi lokal segar

  • Vie-Spa pemenang penghargaan dengan perawatan khas, pijat, perawatan wajah, dan lainnya

  • Ruang acara dengan luas lebih dari 3.000 m² yang terdiri dari 11 ruang pertemuan,

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Lokasi hotel

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

COCO'S RESTAURANT

Coco's Restaurant menyajikan beragam hidangan Internasional - menggunakan hasil bumi setempat Queensland Utara utk menciptakan citarasa segar & kontemporer. Tamu & warga setempat sangat menggemari Prasmanan Sari Laut malam hari & Sunday Brunch di Coco's.

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Peringkat ALL  4.5/5  3.589 ulasan

Peringkat TripAdvisor  4.0/5  2.999 ulasan

Sertifikat keunggulan 2024

Excellent

Catatan Tripadvisor 5.0/5

simonSussex Ulasan TripAdvisor tersertifikasi

Another great stay,we booked a room that was refurbished and it was well worth the cost. Very spacious and nicely presented with a lovely comfy bed,big bathroom with a very good shower and plenty of towels. Thanks to a great and very accommodating check in we were given a room on floor 8 and it did not disappoint. The Pullman will certainly be our go to hotel the next time we visit Cairns.

Excellent hotel

Catatan Tripadvisor 5.0/5

Arnold1004 Friends getaway - Ulasan TripAdvisor tersertifikasi

Highly recommend The Pullman Cairns International hotel. The location is superb, close to everything. The service is first class and the food was much better than most hotels. All in all it is a great choice for Cairns.

Dear Arnold, Thank you for your glowing feedback! I’m delighted to hear that you had such an excellent experience at Pullman Cairns International. It’s wonderful to know you appreciated our superb location, first-class service, and exceptional food. Your high recommendation means the world to us, and we look forward to welcoming you back for another fantastic stay in the future. Warm regards, Scott Grant General Manager Pullman Cairns International

Disappointing Stay, Not Worth the Price

Catatan Tripadvisor 2.0/5

Angelina B Ulasan TripAdvisor tersertifikasi

We recently stayed at this hotel and, unfortunately, it was a major letdown. For the high price, we expected much more in terms of service and quality. The staff were unhelpful and seemed uninterested in assisting us with even basic inquiries. The pool was one of the main reasons we chose this hotel, but we were disappointed to find that half of it was closed off. Worse, we were asked to leave the pool area without any prior notice due to a private function – very frustrating, especially given that we had no idea this would happen. As for the rooms, the renovations appeared poorly done, with cheap finishes and noticeable flaws. It definitely didn’t left us feeling disappointed with the overall quality. The only positive was the convenient location, but with so many other hotel options nearby, it simply wasn’t enough to make up for the experience. I would NOT recommend this hotel given the price and lackluster service.

Dear Angelina, Thank you for sharing your candid feedback regarding your recent stay. I’m truly sorry to hear that your experience did not meet expectations, especially given the importance we place on delivering exceptional service and quality. I apologize for the unhelpful response from staff and the lack of communication regarding the pool closure and private event. This situation is not reflective of the standards we aim to uphold, and I will be addressing it directly with our team to ensure better handling and proactive communication in the future. Your comments about the room renovations are also concerning, and I regret that the finishes did not meet your expectations. We strive to maintain high standards, and your insights will be used to reassess the quality of our updates. I do appreciate your kind words about our location, but I understand that this alone does not make up for the shortcomings you experienced. Your feedback is invaluable in helping us improve, and I apologize for falling short during your visit. Thank you again for taking the time to provide your thoughts. Should you reconsider staying with us in the future, we would welcome the opportunity to provide a vastly improved experience. Warm regards, Scott Grant General Manager Pullman Cairns International

Great Hotel

Catatan Tripadvisor 4.0/5

FrequentTraveller189 Ulasan TripAdvisor tersertifikasi

Nice Hotel. Refurbished rooms are the ones to book! Airconditioning is good in the room, and the Nespresso coffee machine was a bonus! Great for that coffee when you wake up in the morning! Hotel pool was closed for some renovations this time which was a bummer because the pools they have are awesome - day or night. As a Gold Accor Advantage Plus Member I am frustrated that I couldn't use my "welcome drink voucher" to get a coffee instead of alcohol. This frustrates me as other Accor Hotels allow this. Overall, a great Hotel and my preferred place to stay when visiting Cairns every couple of months.

Dear Frequenttraveller189, Thank you for sharing your experience at Pullman Cairns International. I’m delighted to hear you enjoyed our refurbished rooms and that the Nespresso machine and efficient air conditioning added to your comfort. It’s wonderful to know we’re your preferred choice in Cairns. I appreciate your feedback regarding the use of the welcome drink voucher for a coffee instead of alcohol. We understand the importance of flexibility with this benefit and will certainly take your comments into account as we continue to enhance the guest experience. Apologies for any inconvenience caused by the temporary pool closure. We hope to have it back in top condition for your next visit. We look forward to welcoming you back soon. Warm regards, Scott Grant General Manager Pullman Cairns International

Great hotel

Catatan Tripadvisor 5.0/5

Brian P Ulasan TripAdvisor tersertifikasi

Comfortable spacious room with couch and balcony. AC was quiet as was the room. Lots of space for toiletries and suitcases.great shower and comfortable beds with lots of pillow choices. Located across from a casino and walking distance to harbour and restaurants. Good included breakfast. Italian restaurant next door was excellent . Ate there twice. Highly recommend.

Dear Brian, Thank you for your wonderful feedback! I’m delighted to hear you enjoyed the comfort and spaciousness of your room, as well as the amenities that made your stay even more enjoyable. It’s great to know the quiet air conditioning, ample storage, and comfortable bedding contributed to a restful visit. We’re glad our location was convenient for you to explore the casino, harbor, and nearby dining options—and it sounds like you found a favorite at the Italian restaurant next door! Thank you again for recommending us, and we look forward to welcoming you back for another fantastic stay. Warm regards, Scott Grant General Manager Pullman Cairns International

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