Pullman Cairns International bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 3.222 ulasan

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Deskripsi

Keistimewaan hotel

  • Hotel ikonis dengan lokasi strategis untuk mengunjungi kota Cairns dan Great Barrier Reef

  • Coco's Kitchen + Bar menyajikan hidangan laut dan hasil bumi lokal segar

  • Vie-Spa pemenang penghargaan dengan perawatan khas, pijat, perawatan wajah, dan lainnya

  • Ruang acara dengan luas lebih dari 3.000 m² yang terdiri dari 11 ruang pertemuan,

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Lokasi hotel

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

COCO'S RESTAURANT

Coco's Restaurant menyajikan beragam hidangan Internasional - menggunakan hasil bumi setempat Queensland Utara utk menciptakan citarasa segar & kontemporer. Tamu & warga setempat sangat menggemari Prasmanan Sari Laut malam hari & Sunday Brunch di Coco's.

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Peringkat ALL  4.5/5  3.222 ulasan

Peringkat TripAdvisor  4.0/5  2.986 ulasan

Sertifikat keunggulan 2024

Convenient Location

Catatan Tripadvisor 4.0/5

lovegoodadvice Ulasan TripAdvisor tersertifikasi

The hotel is within short walking distance to the wharf, esplanade and city centre. It has parking for $20 per night. We stayed in a renovated room for our night in Cairns. It is spacious and comfortable. Although we were on a slightly higher floor, traffic noise from the street is audible. Thank you Taleila for providing us with excellent customer service!

Lovegoodadvice, Thank you for your review and for choosing Pullman Cairns International for your stay in Cairns. We're delighted to hear that you appreciated our convenient location, close to key attractions and the city center, and that you found the renovated room spacious and comfortable. However, I apologize for any inconvenience caused by the traffic noise. In future renovations and updates, we will consider additional soundproofing measures to enhance the comfort of our guests. It’s wonderful to hear that Taleila provided you with excellent customer service. We will make sure to pass along your compliments to her, as positive feedback is a great motivator for our team. Thank you once again for staying with us, and we look forward to welcoming you back for another pleasant visit. Warm regards, Scott Grant General Manager Pullman Cairns International

Great Stay

Catatan Tripadvisor 5.0/5

John and Les C Couples - Ulasan TripAdvisor tersertifikasi

We really enjoyed our stay at PCI - some friends joined us from Melbourne. Breakfast, dinner and drinks very good (we are Accor members). Nice check in and overall friendly staff (Kellie and Manny for example). Hotel is close to the waterfront and there's some nice restaurants close by (though the hotel restaurant is very good). A great stay!

John & Les, Thank you for taking the time to share your experience at Pullman Cairns International. We're thrilled to hear that you had a great stay and that you enjoyed our dining options, from breakfast to dinner and drinks. It’s wonderful to know that our membership benefits enhanced your experience. We appreciate your kind words about our staff, especially Kellie and Manny. Positive feedback like yours is incredibly motivating for our team, and we'll be sure to pass your compliments along to them. We're also glad that our location near the waterfront and proximity to local restaurants added value to your stay. Thank you once again for choosing us, and we look forward to welcoming you back for another delightful visit. Warm regards, Scott Grant General Manager Pullman Cairns International

Beautiful rooms bad pool

Catatan Tripadvisor 3.0/5

Vblue737 Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed in double room and it had been refurbished and was beautiful. Everything was clean, bed and furnishings fabulous great view . Loved the bathroom. One of the best hotel rooms we have stayed in. The pool was cold and had rust spots in it was quite disgusting really, spa was warm and acceptable.

Vblue, Thank you for your review and for highlighting what you enjoyed as well as what we can improve at Pullman Cairns International. We're delighted to hear that you found the refurbished double room to your liking, with its cleanliness, comfortable furnishings, and great view making it one of the best hotel rooms you've experienced. It’s wonderful to know that the bathroom especially stood out to you. However, I am concerned to hear about your disappointment with the pool's condition. We aim to provide excellent facilities across all areas of our hotel, and it sounds like we need to address the issues with the pool immediately. Your feedback is invaluable in helping us maintain and improve our standards, and we will take prompt action to remedy the rust spots. Thank you again for staying with us and for your candid feedback. We hope to welcome you back in the future, providing a stay that is excellent in all aspects. Warm regards, Scott Grant General Manager Pullman Cairns International

Great location and what a view

Catatan Tripadvisor 4.0/5

kayem545 Couples - Ulasan TripAdvisor tersertifikasi

Friendly staff, lovely restaurant and large rooms with commanding views in upper floors! Very easy to walk to everything!

Kayem, Thank you for sharing your positive experience at Pullman Cairns International. We're delighted to hear that you enjoyed the great location and the commanding views from our upper floors. It's wonderful to know that the friendliness of our staff and the quality of our restaurant contributed to your satisfaction. We're also glad that the convenience of our location made it easy for you to explore everything the area has to offer. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay. Warm regards, Scott Grant General Manager Pullman Cairns International

Dissapointed

Catatan Tripadvisor 2.0/5

Aidan B Ulasan TripAdvisor tersertifikasi

Security was non-existant. Our room had been wedged open by staff allowing other residents gain access and take minibar items. Also the swipe acess to gain access to residents floors was disabled for most of our stay, meaning anyone could walk in and gain access to resident floors. Poor communication from staff following the incident. Breakfast was very nice and location is perfect.

Aidan, Thank you for taking the time to share your experience at Pullman Cairns International. I am deeply concerned to hear about the security issues you encountered during your stay, including the incident with your room being left open and the malfunctioning swipe access system. These issues are serious and not reflective of the high standards of safety and security we are committed to providing for all our guests. We will immediately investigate how and why these oversights occurred and take appropriate actions to ensure they are not repeated. Enhancing our security measures and protocols is imperative to us, and your feedback is invaluable in this process. I also regret to hear that the communication from our staff did not meet your expectations following the incident. We strive to be transparent and supportive in handling any guest concerns, and we will address this feedback directly with our team to improve our responsiveness and communication. On a positive note, I'm glad to hear that you enjoyed the breakfast and found the location of our hotel to be perfect. We hope to have another opportunity to host you and provide a stay that fully meets your expectations and restores your confidence in our hotel. Warm regards, Scott Grant General Manager Pullman Cairns International

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 518 ulasan 7.4/10 Makanan

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