Novotel Cairns Oasis Resort bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.5/5 3.179 ulasan

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Novotel Cairns Oasis Resort - Image 1
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Novotel Cairns Oasis Resort - Image 3
Novotel Cairns Oasis Resort - Image 4
122 Lake Street, 4870 CAIRNS, Australia

Deskripsi

Keistimewaan hotel

  • Sarapan prasmanan panas dan dingin melimpah

  • Bersantap kontemporer dan santai di Mizuna

  • Gratis WiFi kecepatan tinggi di lobi

  • TV LCD 55 inci dengan Chromecast di semua kamar tamu

  • 5 ruang fleksibel untuk acara yang sukses

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Lokasi hotel

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Telepon
Fax +61 7 4080 1847

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

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Peringkat ALL  4.5/5  3.179 ulasan

Peringkat TripAdvisor  4.5/5  482 ulasan

Sertifikat keunggulan 2024

Experience at Novotel Oasis Cairns

Catatan Tripadvisor 3.0/5

Worldtravellers02 Couples - Ulasan TripAdvisor tersertifikasi

The resort is beautiful. Big and has many rooms. Conveniently located. Customer service requires improvement. Instead of making you feel welcome, it was a mechanical processof checking you in. We arrived at 1pm but was told the room was not ready as check in was a 3pm. No effort was made to accommodate us as I am sure with a resort sobig there were rooms available. Instead we waited past 3pm for our room to be finally available. We stayec for 4 nights. On the last night there was problems with my connectivity to the wifi. Everytime they say someone will come to help, we just wait and wait. So instead we walked to reception. After one of the receptionist connected us to their ITsupport, it worked and then stopped. When I called reception again, I was told to wait because he could not handle wifi issues and the other person was somewhere in the hotel. Staff needs to be trained for dealing with customers complaints. Overall I expected a higher level of experience at an Accor hotel but was disappointed. But they did leave a bottle of sparkling wine and 2 chocolates for our anniversary. That was nice Expected a higher level of service at this hotel

Was ok but not wow!!

Catatan Tripadvisor 3.0/5

R9795VZmarks Ulasan TripAdvisor tersertifikasi

This place was mainly ok but just needs a few fixed. Bar service was average to be fair. Wasn't overly busy but took 8-10mins to get served. Reception only ever had 2 people on. Location was great! Very comfortable. Complex overall needs TLC!

Great location and holiday feel

Catatan Tripadvisor 4.0/5

Andrew B Bisnis - Ulasan TripAdvisor tersertifikasi

Spent a couple of nights at this hotel as part of a workshop meeting on site. Location is great and only a couple of minutes walk from Esplanade in central Cairns. Lovely lobby area and pleasant welcome. I had a very nice room with views of the central pool. Though poolside a very quiet and comfortable room. Lovely desk area with lots of room to set up a laptop. Staff pleasant and service nice. The meeting facilities were also excellent. A very nice experience and highly recommended.

We'll be back

Catatan Tripadvisor 5.0/5

Andrew S Ulasan TripAdvisor tersertifikasi

This was the second time that we stayed at the Novotel and it was great! Awesome place to stay with a young family close to all that we needed. If it were up to the kids, we would have stayed in the pool the whole time we were in Cairns. All the staff were amazing, however calling out Mel specifically. She made sure that as a family we had the best time. We will be back again in the future.

Novotel review

Catatan Tripadvisor 5.0/5

Marcus L Ulasan TripAdvisor tersertifikasi

We enjoyed our time here, great service, Mel in the restaurant was outstanding. Pool was a big hit and the swim up bar was a nice touch. Service overall was very good, some areas were suffering staff shortages but the other wait staff seemed to cover really well.

Thank you for sharing your review! We're thrilled that you had a great time and enjoyed the excellent service, especially from Mel in the restaurant—she’ll be happy to hear your kind words. It’s wonderful to know the pool and swim-up bar were highlights for you as well. We appreciate your understanding regarding the staffing shortages, and we’re glad to hear the rest of the team managed to cover things smoothly. We look forward to welcoming you back for another enjoyable stay!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 978 ulasan 9.6/10 Lokasi
  • 1.576 ulasan 7.1/10 Kamar
  • 1.897 ulasan 8.8/10 Pelayanan
  • 19 ulasan 8.9/10 Internet
  • 961 ulasan 9.2/10 Kolam
  • 686 ulasan 7.2/10 Kebersihan
  • 669 ulasan 7.6/10 Makanan
  • 577 ulasan 5.6/10 Kenyamanan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.