Mantra Southbank Melbourne 4 stars

Customer review rating (ALL Rating) 4.2/5 1,639 reviews

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Mantra Southbank Melbourne - Image 1
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Mantra Southbank Melbourne - Image 4
31 City Road, 3006 SOUTHBANK, Australia

Description

Hotel extras

  • World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.

  • Spacious and contemporary apartments ideal for business & leisure

  • Enjoy a variety of services and facilities that are made for your comfort during your stay

  • Take advantage of the undercover, multi-entry Carpark on-site

Our accommodation(s)

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

Telephone
Fax +61 3 9696 6778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,639 reviews

TripAdvisor Rating  4.0/5  2,734 reviews

Great location

TripAdvisor rating 4.0/5

LoveCats1969 Families - TripAdvisor review

Close to the sites of Melbourne and walking distance to the flinders St station. Lots of greenery in this part of Melbourne which was lovely to see. There were a few things that could be improved in the hotel but overall we would stay again. There is even a pool on the 18th floor we didn’t use it though. Our room was a little tired looking in some places and well used cooktop once again we didn’t use it so can’t say of it worked or not. The only complaint and it was personal preference is the pillows were hard and horrible, next time we will bring our own. The staff were very friendly and helpful and nothing was to much trouble. Breakfast was hit & miss and probably wouldn’t have that again on our next visit. But overall nice hotel lovely staff and clean enough.

Excellent room and service, some road noise.

Customer review rating 4.0/5

Kate Business - Confirmed reviews ALL

Great location with well appointed room and excellent service. Quite a bit of road noise so take earplugs if this is an issue for you.

Dear Kate, Thank you for your kind feedback. We're so glad to hear that you enjoyed the location, your room, and the service provided during your stay. We do appreciate your concerns regarding the road noise. As our hotel is situated on a busy main road, it can sometimes be a factor, but we understand how it can affect your comfort. We hope to have the pleasure of welcoming you back to Mantra Southbank Melbourne soon. Kind Regards, William Ng Front Office Manager

Worst Hotel ever

Customer review rating 0.5/5

Robert Business - Confirmed reviews ALL

Smelly Hotel with crappy rooms

Dear Robert, thank you for staying in our short-term apartments. We usually get good feedback about the size of our units and the amenities. We do have a room care program and endeavour to deliver clean rooms. I wish we had known when you were in-house, and I will discuss this with the on-site maintenance and housekeeping teams for improvement. Regardless, the standard should be better. We hope you will consider us again, and if you do, we look forward to warmly welcoming you back. Sincerely, Jens Corder, General Manager

Well located in great area of Melbourne.

Customer review rating 4.5/5

Vickie Friends - Confirmed reviews ALL

The apartment was clean and spacious. The staff were so friendly and helpful. My girlfiends abd I enjoyed Pur stay at the Mantra.

Dear Vickie, Thank you for sharing your wonderful feedback. We’re delighted to hear that you and your friends had an enjoyable stay at Mantra Southbank Melbourne. It’s great to know you appreciated the cleanliness and spaciousness of your apartment, as well as the friendly service from our team. We look forward to welcoming you back on your next visit to Melbourne. Kind Regards, William Ng Front Office Manager

Good location

Customer review rating 5.0/5

Scots L. Couples - Confirmed reviews ALL

Patrick gave us a warm welcome. We were upgraded for our stay and the larger apartment made moving around much easier.

Dear Scots, Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Mantra Southbank Melbourne. It’s great to know that Patrick’s warm welcome and your upgraded apartment contributed to a more comfortable stay. We’ll be sure to pass along your kind words to him! We hope to welcome you back soon for another fantastic stay. Kind Regards, William Ng Front Office Manager

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Other web-users rate our hotel

  • 866 reviews 9.2/10 Location
  • 1,264 reviews 6.1/10 Room
  • 955 reviews 8.7/10 Service
  • 18 reviews 4.8/10 WiFi
  • 592 reviews 5.7/10 Comfort
  • 534 reviews 4.4/10 Cleanliness
  • 248 reviews 7.3/10 Breakfast
  • 199 reviews 9.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.