Mantra Southbank Melbourne 4 stars

Customer review rating (ALL Rating) 4.2/5 1,646 reviews

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Mantra Southbank Melbourne - Image 1
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31 City Road, 3006 SOUTHBANK, Australia

Description

Hotel extras

  • World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.

  • Spacious and contemporary apartments ideal for business & leisure

  • Enjoy a variety of services and facilities that are made for your comfort during your stay

  • Take advantage of the undercover, multi-entry Carpark on-site

Our accommodation(s)

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

Telephone
Fax +61 3 9696 6778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,646 reviews

TripAdvisor Rating  4.0/5  2,733 reviews

Alright

TripAdvisor rating 3.0/5

Summer M TripAdvisor review

It wasn’t horrible but wasn’t amazing. I noticed all sorts of little things broken around the place as well as an elevator which was concerning and the hotel room we book also was meant to have a tv, which it did but nothing was working on it “technical issues” reception said which was just disappointing. So I would come back just because it’s easy to get around and it’s clean and nice but there were just mini things very annoying. But I know for next time to bring a laptop to watch something on

Good location close to southbank

Customer review rating 4.5/5

Anna C. Couples - Confirmed reviews ALL

Had a one bedroom suite,2 TV's ,full kitchen and comfy couch to relax on. Would prefer walk in shower rather than step over bath tub shower. All very clean

Dear Anna, Thank you so much for sharing your feedback following your recent stay at Mantra Southbank Melbourne. We're delighted to hear that you enjoyed the location and found the one-bedroom suite comfortable and well-equipped. We agree that having ample space to relax, including a full kitchen and cozy couch, can really enhance the guest experience, and we're thrilled it met your needs. We also appreciate your suggestion regarding the shower. We always value guest input and will certainly take your preference for a walk-in shower into consideration as we continue to improve our facilities. It was a pleasure having you stay with us, and we hope to welcome you back to Mantra Southbank Melbourne for another enjoyable visit in the future. Kind Regards, William Ng Front Office Manager

Good location

Customer review rating 4.0/5

Pina S. Friends - Confirmed reviews ALL

Nice clean spacious apartment. Photos on website are deceiving, the bathroom had no shower , was a bath tub with shower hose, that was disappointing (dated). Besides that , location was great as restaurants, crown casino are a short walk away.

Dear Pina, Thank you again for taking the time to share your review and for your kind words about our friendly staff. We're delighted to know you had a positive interaction with our team, and we truly appreciate you highlighting this aspect of your stay. We always strive to deliver exceptional experiences, and your input is invaluable as we continue to improve. If you feel there are specific areas where we could enhance your experience to earn a 9 or 10, we would love to hear more about it. Whether it's about the in-room amenities, more detailed information on our website, or additional services you’d like to see, your suggestions are important to us. We look forward to welcoming you back to Mantra Southbank Melbourne and ensuring that your next stay is even more enjoyable. If there’s anything specific you'd like us to note for your future visits, don’t hesitate to let us know—we are here to make your stay memorable. Kind Regards, William Ng Front Office Manager

Convenient location close to amenities

Customer review rating 3.5/5

J. Business - Confirmed reviews ALL

Was in VIC on Business on a 4 night stay - have chosen Mantra in the past because I like a hotel with a verandah and they arent particularly common in CBD locations - the first 2 visits I had a verandah, but the last 2 visits which were longer stays I received a very small 1 bedder without verandah - the corporate travel policy for my employer is that the cheapest room rate must be selected, so I dont really have the option to select a higher value room and need to be content with whatever I get, but realistically, the advantage of the Mantra was the verandah, so I'm not glued to this location and will likely test somewhere else in future visits.

Dear J., Thank you for sharing your experience with us following your recent stay at Mantra Southbank Melbourne. We’re pleased to hear you found our location convenient and close to amenities, as we strive to offer easy access to the best of Melbourne. We sincerely apologize for the disappointment regarding your recent room assignment. We understand that the balcony is an important feature for you, and we regret that it wasn’t available during your last two visits. As you mentioned, the room selection process is influenced by your corporate travel policy, which limits your ability to request a specific room type. We truly value your loyalty to Mantra, and we can certainly understand how this would be frustrating when the balcony is an important factor in your choice to stay with us. We’d love the opportunity to make things right on your next visit. If you’re planning to stay with us again, please feel free to contact us directly before booking, and we’ll do our best to ensure your preferred room with a balcony is reserved, based on availability. Our goal is to provide a comfortable and enjoyable stay, and we want to ensure that every aspect of your experience meets your expectations. Thank you again for your feedback, and we hope to have the chance to welcome you back soon. If you do decide to explore other options in the future, we understand and wish you the best, but we’d be grateful to host you again whenever your travels bring you back to Melbourne. Kind Regards, William Ng Front Office Manager

Wonderful

Customer review rating 5.0/5

Kathy B. Friends - Confirmed reviews ALL

We were so happy and treated with such kindness it was just wonderful, we will definitely be looking to stay again thank you.

Dear Kathy, Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such a positive experience at Mantra Southbank Melbourne. It's great to know that you felt well taken care of, and we're especially pleased that our team’s kindness made your stay even more enjoyable. We truly appreciate your kind words about the cleanliness of the property and the ease of your booking experience. It’s our goal to make every part of your stay as seamless and comfortable as possible. We would love to welcome you back for another stay in the future and look forward to seeing you again soon! Kind Regards, William Ng Front Office Manager

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Other web-users rate our hotel

  • 866 reviews 9.2/10 Location
  • 1,264 reviews 6.1/10 Room
  • 955 reviews 8.7/10 Service
  • 18 reviews 4.8/10 WiFi
  • 592 reviews 5.7/10 Comfort
  • 534 reviews 4.4/10 Cleanliness
  • 248 reviews 7.3/10 Breakfast
  • 199 reviews 9.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.