Breakfree Diamond Beach

Breakfree Diamond Beach

Note Avis clients (Note ALL) 3.9/5 762 avis

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Les plus de l'hôtel

  • A 100 m de la plage

  • A 500 m de Pacific Fair (centre commercial)

  • A 50 m des transports en commun

  • Proche des restaurants et des cafés de Broadbeach

Hôtel labellisé ALLSAFE

Localisation de l'hôtel

Breakfree Diamond Beach

10 16 Alexandra Avenue
4218 BROADBEACH
Australie

GPS:-28.036189, 153.434223

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Wifi

Nos hébergements

A fantastic Gold Coast holiday awaits you in affordable self-contained 1, 2 or 3 Bedroom Apartments set amongst tropical gardens. The apartments have everything you'll need for your stay, with a fully equipped kitchen, comfortable living area, cable TV, and a large private balcony to relax on after a hard day at the beach.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.9/5  762 avis

Note TripAdvisor  4.0/5  1 787 avis

Total disregard for our booking! POOR customer service

Note TripAdvisor 3.0/5

Vietnamexplorer En famille - Avis TripAdvisor

5 months ago we booked and paid in full ($1200) for a 3 bedroom apt from 14-18 Nov. BAM! The $ were deducted straight off our credit card. 3 days before our arrival we receive an email stating we have been downgraded to 2 x2bedroom apts and an extra $620 is required to cover the 2nd apartment. How rude! The lame excuse given was that the resort was overbooked so our booking had to be amended….not you would call good customer service. This holiday was a family get together and our 4 rooms were scattered over the complex despite several requests months before our arrival dates for us to be near each other. Bottom line, after contacting senior Management at Acoll they graciously waived the 2 nd fee of $620 for the second 2 bedroom apartment - however their entire attitude was that. “We can change the booking and you have to accept this”. Totally unprofessional on all levels. Also they claim they were booked solid - which wasn’t true and the main pool was out of service for 4 of the 5 days we were there as they were undertaking pool maintenance. We will definitely “break free” from this chain of resorts- Your organisation -in this instance - showed total disrespect and contempt towards us (your paying customers) and we will definitely not ever visit your resorts again and will duly inform ALL of our family and friends of your rude and unprofessional behaviour towards us. Also the Wi Fi is not free and very expensive.

Diamond break free resort

Note TripAdvisor 2.0/5

Kimkosta1 En famille - Avis TripAdvisor

Once upon a time it was lovely! Needs a paint and the decks need major cleaning Wouldn’t want to sit outside and eat breakfast Beds need new mattresses! Good pool However loads of people in it who weren’t staying at resort

Mouldy and cheap

Note TripAdvisor 2.0/5

hellojoshwithers En famille - Avis TripAdvisor

Don’t stay here until the mould issues are rectified and the quality of the beds, bedding, and cutout match the high price. The pool and kids area playground are great for kids though. There’s no restaurant or food onsite. Restaurants are a few blocks walk away.

Very tired decor. Good location.

Note TripAdvisor 3.0/5

Puppe_dolly En famille - Avis TripAdvisor

Arrived at 2pm (check in time) and room was not ready until an hour later. Simply not good enough. The receptionist was apologetic. The space in the 3 b/r was huge but the unit is very tired & needs a facelift.

Kia Ora Puppe_dolly,, Thank you for your feedback, I'm sorry that there were some elements that did not meet your expectations, we team are working hard to ensure any further instances are avoided, Thank you again for your feedback and we look forward to hosting you again in the near future Kind Regards

Cadre agréable, calme et reposant

Note TripAdvisor 4.0/5

suminou193 En famille - Avis TripAdvisor

Notre séjour a été très agréable. Rien à dire sur l'intérieur de l'appartement. Tout ce dont nous avions besoin était disponible ; appareils divers dans la cuisine, grille pain, bouilloire électrique, cuiseur électrique, fours micro onde et électrique, lave vaisselle, lave linge, sèche linge... Couverts disponibles sauf qu'il nous manquait juste une poële à frire pour nos oeufs le matin. Pas de moustiques. Vacances super.

Dear Suminou193, Thank you for sharing your review on your stay with us at Diamond Beach. I am pleased to read that your apartment catered well for your family’s needs and that overall your holiday with us was an enjoyable one. Thank you again for taking the time to share your review. Kind regards, Rebecca Noyes General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 291 avis 9.7/10 Site
  • 541 avis 4.6/10 Chambre
  • 164 avis 7.7/10 Service
  • 19 avis 6.2/10 Internet
  • 319 avis 9.4/10 Piscine
  • 271 avis 2.3/10 Propreté
  • 222 avis 5/10 Confort
  • 154 avis 4.3/10 Ambiance

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