Breakfree Diamond Beach 4 étoiles

Note Avis clients (Note ALL) 4.1/5 499 avis

Breakfree Diamond Beach - Image 1
Breakfree Diamond Beach - Image 2
Breakfree Diamond Beach - Image 3
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10 16 Alexandra Avenue, 4218 BROADBEACH, Australie

Description

Les plus de l'hôtel

  • A 100 m de la plage

  • A 500 m de Pacific Fair (centre commercial)

  • A 50 m des transports en commun

  • Proche des restaurants et des cafés de Broadbeach

  • Whip up an alfresco lunch at the shaded BBQ area

Nos hébergements

Localisation de l'hôtel

Breakfree Diamond Beach

10 16 Alexandra Avenue
4218 BROADBEACH
Australie

GPS:-28.036189, 153.434223

Téléphone
Fax +61 7 5570 2222

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Wifi
  • Air conditionné
  • Etablissement entièrement non-fumeurs

Piscine

Head down to the two lagoon pools for a dip or if the water is too cold for your liking soak in the heated rock cave spa.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  499 avis

Note TripAdvisor  4.0/5  1 812 avis

Never again.

Note TripAdvisor 2.0/5

Quest03364157238 Avis TripAdvisor

We stayed here as a family and were quite disappointed with it. The place was not cleaned properly (I found an orange peel in the couch) and things were broken (the bathroom tap was loose). The beds were terrible, they were uncomfortable and they had wheels that moved every time I moved, making it hard to sleep properly. The only positive thing about this place was the location, as it was close to the city.

Great location

Note TripAdvisor 4.0/5

heather_honings Avis TripAdvisor

Great location to mall and easy drive to the theme parks. Facilities were a bit run down but had everything we needed for a week away from home. Spacious rooms, two bathrooms, functional kitchen and laundry. Used the pools multiple times a day. Kids had a great time

Dear HEATHER HONINGS, We very much appreciate your comments regarding your stay at the BreakFree Diamond Beach Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Room below average

Note TripAdvisor 3.0/5

GoPlaces06399734942 Escapade entre amis - Avis TripAdvisor

Booked in for a 4 night stay, arrived just as the office was about to close and was given key to which we made our way to the room. On arrival, found room in a condition that was far less than satisfactory. Bathroom was covered in black mould all around the door to shower, up the tiled walls, hanging off the soap holder and shower head. rest of room, also less than the standard I have come to know from Accor properties in the past, unclean kitchen area, and nothing to clean with. Called office but was out of hours. Next morning, office sent maintenance and cleaners to room, made some attempt to clean but they then agreed to move us into an upgraded room. An apology in kind offered over the phone but no compensation in any way offered for the sub standard room we had for the first night, ( all 4 nights had been paid for prior to our arrival). On check out, again, no apology offered for the poor room or any mention how to compensate for the one night that was extremely poor. Saying that, there was no follow up from management to see if we were happy with the new room we were given, of which thankfully we were. Don't think we will be back even though the location is convenient and grounds are quite nice.

Dear GoPlaces06399734942, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sir, ma’am I understand that you were shown the unit you moved to prior to have been re-allocated to that unit, I apologise if this was not the case on this occasion, In the interest of resolution, we did complementary upgrade you to one of our Deluxe units rather than an alternative standard unit room type that was ordinally booked, again I apologise if this did not meet your expectations I am disappointed that on this occasion this was not up to your expectation however thank you again for your comments we will certainly continue to review and revise our operations if required from your feedback you have kindly shared, Sincerely,

Verry dissatisfied.

Note TripAdvisor 1.0/5

Ian R Avis TripAdvisor

Lighting switches are poorly set up, bedding was hard and old, lounge was old and uncomfortable, hot water pressure and volume too low. Path cleaning was poor, the same bird droppings were on a specific section of the path for the entire week we were there. Pathway lighting was poor. Renovation works loud and annoying, had to keep doors closed. Failure to advise of renovations when booking. No discount offered for renovation noise discomfort.

Dear Ian Rudd, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cadre agréable, calme et reposant

Note TripAdvisor 4.0/5

suminou193 En famille - Avis TripAdvisor

Notre séjour a été très agréable. Rien à dire sur l'intérieur de l'appartement. Tout ce dont nous avions besoin était disponible ; appareils divers dans la cuisine, grille pain, bouilloire électrique, cuiseur électrique, fours micro onde et électrique, lave vaisselle, lave linge, sèche linge... Couverts disponibles sauf qu'il nous manquait juste une poële à frire pour nos oeufs le matin. Pas de moustiques. Vacances super.

Dear Suminou193, Thank you for sharing your review on your stay with us at Diamond Beach. I am pleased to read that your apartment catered well for your family’s needs and that overall your holiday with us was an enjoyable one. Thank you again for taking the time to share your review. Kind regards, Rebecca Noyes General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 213 avis 9.9/10 Site
  • 323 avis 5.8/10 Chambre
  • 116 avis 6.5/10 Service
  • 20 avis 3.9/10 Internet
  • 183 avis 9.2/10 Piscine
  • 139 avis 4/10 Propreté

Dispensé par Trustyou

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Tous nos hôtels à Broadbeach

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (TVA et taxe de séjour incluses) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.