BreakFree Acapulco Surfers Paradise

Note Avis clients (Note ALL) 4.4/5 183 avis

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Description

Les plus de l'hôtel

  • Tous les balcons offrent une vue sur l'océan

  • Hébergements spacieux

  • Juste en face de la plage

  • A 10 minutes à pied de Cavill

  • Juste en face du club de surf de Northcliffe.

Nos hébergements

Localisation de l'hôtel

BreakFree Acapulco Surfers Paradise

2 Thornton Street
4217 SURFERS PARADISE
Australie

GPS:-28.010547, 153.431485

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Navette
  • Etablissement entièrement non-fumeurs

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  183 avis

Note TripAdvisor  4.0/5  388 avis

Good Old Fashioned Hospitality and Spacious Apartment

Note TripAdvisor 5.0/5

Jennifer F Avis TripAdvisor

It was a pleasure to stay with Acapulco. They had good old fashioned service which was a pleasant change from staying with private Airbnb owners that think they are doing you the favour by letting their unit to you. It was a very professional experience and they had a nice personalised thoughtful touch in leaving Easter Eggs by the door on Easter.

Dear Jenny, We very much appreciate your comments regarding your stay at the BreakFree Acapulco Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kylie Batt Manager

Amazing views

Note TripAdvisor 4.0/5

KoPro M Avis TripAdvisor

Hotel was older but well looked after. My only complaint is the lack of air-conditioning and ceiling fans. 1 air conditioner for a 2 bedroom suite isn't enough, especially with only 1 ceiling fan too. Plus the halls and elevator needed some kind of air as well.

Dear Guest, We are pleased to hear that you enjoyed your stay with us & look forward to welcoming you back in the future. Sincerely, Kylie Batt

Good experience.

Note TripAdvisor 5.0/5

Freedom56673942650 Avis TripAdvisor

Great location, clean, well maintained, excellent staff. Rooms are quite a good size. Nice partial view of the ocean. Right across from the surf club. Only one criticism, not enough teabag variety, only one. Liked the Perrier water in the fridge, complimentary. Aircon worked fine as did the ceiling fans. TV easy to use.

Good Morning, Thank you for your lovely review. We are pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the near future. Kind Regards Kylie Batt

Did not get our ocean view as booked

Note TripAdvisor 1.0/5

MichaelJessup Avis TripAdvisor

I booked a 1 bedroom ocean view unit. When we got there we were on the 2nd level with a view of the surf club and other buildings. We had to urgently go to a function so couldn't complain straight away. When we did the hotel said they were fully booked and could not offer another room. I sent several emails in the days/weeks following to the hotel with nil replied. Very disappointed and we paid extra for the ocean view we did not get. I at least expected a reply but just got "crickets"....

Dear Michael, Thank you for taking the time to tell us about your experience at the BreakFree Acapulco Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Since receiving your review, I have looked back to find the correspondence that you mention & unfortunately we have not received anything. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie Batt Manager

NOT value for money!!! Good location that IT!!

Note TripAdvisor 2.0/5

Feonia M Avis TripAdvisor

Location was perfect. Value for money for our particular apartment compared to other family members staying at the same time was well below average! Our apartment was clean however VERY outdated and in desperatew need of a renovation ( looked like ti had never been renovated since its initial construction 40 years ago ). Be carfeul how you koo as this very much dictates what quality of room you end up with. Booking online is not clear nor concise regarding what type of beach view you get. I was annoyed to pay the same for other apartments which i would rate 10/10 for quality when mine was 1/10.. On site parking was managed sloppy. i didnt like the fact we had to empty our own rubbish either from the room when we left. Bedding was inadequte, ceiling fans were too noisy to turn on, needed air con in the bedroom not just in the lounge area. Just not value for money AT ALL!!!! Very disappointing!!!!

Dear Feonia, Thank you for taking the time to tell us about your experience at the BreakFree Acapulco Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie Batt Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 77 avis 9.4/10 Site
  • 132 avis 7.1/10 Chambre
  • 77 avis 9.4/10 Service
  • 50 avis 8.3/10 Installations
  • 36 avis 3.6/10 Propreté
  • 15 avis 9.4/10 Espace bien-être
  • 7 avis 10/10 Qualité/prix

Dispensé par Trustyou

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