Mantra on Queen - Brisbane 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.6/5 396 comentários

Mantra on Queen - Brisbane - Image 1
Mantra on Queen - Brisbane - Image 2
Mantra on Queen - Brisbane - Image 3
Mantra on Queen - Brisbane - Image 4
570 Queen Street, 4000 BRISBANE, Austrália

Descrição

Extras do hotel

  • Localizado próximo ao centro da cidade e ao Fortitude Valley

  • Opção de quartos modernos e apartamentos

  • As instalações do nosso hotel incluem Wi-Fi, estacionamento coberto, piscina, spa e academia

  • Host your next function with us, in our extensive conferencing and event facilities

  • A uma distância a pé de lojas e restaurantes

Nossas acomodações

Quarto

Quarto do hotel

  • 2 pessoa, no máximo
  • 21 m² / 226 sq ft
  • Roupa de cama 1 x Cama(s) que pode(m) ser unida(s)

Localização do hotel

Mantra on Queen - Brisbane

570 Queen Street
4000 BRISBANE
Austrália

GPS:-27.462176, 153.030816

Telefone
Fax +61 7 3236 9637

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Propriedade 100% para não fumantes

Piscina

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.6/5  396 comentários

Classificação no TripAdvisor  3.6/5  1.450 comentários

Value for Money

Classificação TripAdvisor 5.0/5

Menzies13 Avaliação certificada TripAdvisor

Centrally located, close to shopping malls and restaurants at Riverside and Howard’s Wharf. There is easy access to the River Loop Walkway and the ferry wharves which at 50c per trip is a great way to get around Brisbane. The apartments are spacious and very clean and if staying for few days there is a small kitchen equipped with utensils, microwave, toaster and kettle - plenty of coffee and teas. Also behind the hotel is Springhill Market Place which has a pharmacy, liquor store and supermarket. If you have been travelling for a while there is a bonus of a washing machine. The bedroom again is spacious and the bed very comfortable and you have a choice of pillows. The balcony has great views of Storey Bridge and Brisbane River where one can enjoy a nice cold drink and watch the activity on the river. The 5th floor has a sun area and a swimming pool which is small but very welcoming after hot day sightseeing. Also there is a sauna and spa and again a small gym which is well maintained (on holiday so not used). It is a ten minute walk to the famous Felons Brewery under the Storey Bridge. Staff are very friendly and helpful and as an Accor Member we were greeted with a bottle of wine and beers in our room. Perfect place to stay if visiting Brisbane short or long term.

Dear Menzies13, Thank you for taking the time to share your feedback regarding your recent stay at Mantra on Queen. We are delighted to hear that you found our location to be convenient, with easy access to various attractions and amenities. It is great to know that you appreciated the spaciousness and cleanliness of your apartment, as well as the comfort of the bed and the views from the balcony. We are also pleased that our facilities, including the swimming pool, sauna, and gym, met your expectations, and that our staff provided you with a warm welcome. Your mention of the complimentary bottle of wine and beers as an Accor Member reflects our commitment to acknowledging our valued guests. We appreciate your positive remarks and look forward to welcoming you back on your next visit to Brisbane. Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +61 7 3234 8888 | queen.res@mantra.com.au | mantra.accor.com

Really poor customer service from Accor's Mantra on Queen in Brisbane -- beware when making bookings here

Classificação TripAdvisor 1.0/5

Joanne H Avaliação certificada TripAdvisor

Travellers beware! I booked accommodation at this Mantra in April, paid with Accor points (Gold Member) but needed to cancel the booking due to change of travel plans. I cancelled the 2 night stay in very good time, but then found that notwithstanding that I'd been assured that I'd be refunded to my Accor account -- i.e. the points I'd used to make the booking -- nothing happened. A whole 6 months later, and notwithstanding numerous emails following up and requesting assistance. How does this work ... is this a global hotel chain or what? It seems they have lots of issues with systems and communications in their various establishments -- and they certainly seem not to be able to uphold their own cancellation policy. How odd is that. On this basis, I'm not at all keen any longer to trust funds/points programme at Accor.

Room booked and paid for - on arrival told there was not a room available.

Classificação TripAdvisor 1.0/5

Jann J Avaliação certificada TripAdvisor

On July 26th we arrived in Brisbane on an International flight. We booked and paid for accommodation for that night, to check on on the 27th. However, on arrival to the hotel, we found it locked up. and the desk unattended. We found a afterhours number and called saying we had booked and paid for a room only to be told on the phone there were no rooms available for us and that we would need to find other accommodation. Not very convenient at 11pm. Since then, I have been in touch with the hotel by phone and email requesting a refund. To date there has been no response. I could not recommend this accommodation because of our very unsatisfactory experience. We are still waiting for our refund.

Terrible Management

Classificação TripAdvisor 1.0/5

Mark M Avaliação certificada TripAdvisor

As a diamond member of Accor, please avoid this hotel. They reported my details to the police for something that had NOTHING to do with me and when I contacted them for explanation they have ignored me now for almost a month. Absolutely disgusting and I hope this hotel closes down.

Well recommended

Classificação TripAdvisor 5.0/5

Kathie R Avaliação certificada TripAdvisor

What a spot no need to even use the car everything is in walking distance even a supermarket over the road. there is a bus stop close by, the river with all the best restaurants & cafes. Extremely clean & much larger than I expected with a full kitchen - I will be back

We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +61 7 3234 8888 | queen.res@mantra.com.au | mantra.accor.com

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 202 comentários 6.4/10 Localização
  • 349 comentários 5.9/10 Quarto
  • 234 comentários 7.5/10 Serviço
  • 9 comentários 1.6/10 Wifi
  • 157 comentários 4.7/10 Limpeza
  • 129 comentários 5.6/10 Conforto
  • 67 comentários 3.4/10 Atmosfera
  • 42 comentários 3.4/10 Comida

Com a tecnologia Trustyou

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.