Pullman Brisbane King George Square 5 estrelas

I stayed at the Pullman when on a business trip to Brisbane. I had read the reviews and was quite concerned about staying here. For me the room was ok, big and specious, were I found issues was the bathroom. It is dark and in desperate need of a refurb and I don’t like showers in the bath. I didn’t use the facilities or eat here, it was in close proximity to everything in the mall so just ate out or bought take away. I wouldn’t rush back to stay there but if I had no other option it is ok.

When we read the previous reviews, we almost cancelled our 2 night booking at Pullman but decided to give it a go in the end. We are thankful that our experience turned out to be a pleasant one. The room is spacious and clean, comfortable bed and well kept rooms. Internet was complimentary and valet parking was provided for. Check in was quite immediate and whenever we called for assistance, service was rendered soon after. Overall a great experience!

Very good location on one end of the Brisbane CBD. Its literally next to the Suncorp Bank headquarters. The ground floor restaurant has very decent buffet breakfast. The roof top bar on level 16 has great CBD views. The reception is quite helpful. The pump for Shampoo on the shower side was not working and the shower gel was empty, they did gave me small take away bottles when I complained.

Horrendous experience… at 10pm at night a male concierge walked straight into my room. I’m a woman travelling alone for business and chose a high quality hotel for safety and security reasons. The lack of care, follow up and attempt to resolve this and explain what went wrong is awful. The duty manager’s response was ‘we have a right to go into your room at any time’, unbelievable.

Very accommodating staff, though as so often, the bedroom doors are not soundproofed so close very loudly so you’ll be awake with the first person up on your floor. Decent breakfast, laundry facilities, nice rooftop bar.