Mercure Brisbane King George Square 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 4.293 comentários

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Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4
Corner Ann and Roma Streets, 4000 BRISBANE, Austrália

Descrição

Extras do hotel

Os hóspedes do Mercure Brisbane King George Square podem desfrutar do acesso a todas as instalações 5 estrelas do Pullman Brisbane King George Square adjacente, que inclui uma academia e o animado Bistro Allure e KG Bar.

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Localização do hotel

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Austrália

GPS:-27.4683, 153.02308

Telefone
Fax +61 7 3229 9618

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL  3.9/5  4.293 comentários

Classificação no TripAdvisor  4.0/5  1.419 comentários

Great location, receptionist has attitude.

Classificação TripAdvisor 2.0/5

Kass1980 Avaliação certificada TripAdvisor

Great location, stayed for 2 nights, room was spacious. When I arrived there wasn’t any signage on parking, so I parked directly at the hotel car park, then had to carry my suit case up flight of stairs. The receptionist was rude and it felt rushed nor did she bother to tell me about the internet login details which meant I was late to a teams meeting. Would I stay here again? Probably not, I think attitude of staff members should be addressed. The only staff who were efficient was probably the concierge.

Dear Kass1980, Thank you for sharing your experience. We're glad to hear that you found the location convenient and the room spacious. However, we sincerely apologize for the lack of parking signage and the inconvenience this caused, as well as for the unhelpful attitude from our team member. This is certainly not the standard of service we strive to provide, and we will address this with the team to ensure a more welcoming and informative experience in the future. We appreciate your feedback and hope to have the opportunity to welcome you again for a much more pleasant stay. Sincerely, Roshit Manmohan - Front Office Manager

Regrettable stay

Classificação TripAdvisor 1.0/5

RobinFWarwick Romântica - Avaliação certificada TripAdvisor

Room wasn't ready at 2.30pm, manager somehow found another room, no welcome gift, not a bottle of water and ridiculously expensive

Dear RobinFWarwick, Thank you for sharing your experience with us. I sincerely apologize for the inconvenience you faced with your room not being ready at check-in, as well as the lack of a welcome gift and complimentary water. This is not the standard we strive to maintain, and I understand how disappointing this must have been for you. I appreciate your feedback, which will help us improve our services and ensure a more pleasant experience for future guests. Thank you for your understanding, and I hope you’ll consider staying with us again for a better experience. Sincerely, Roshit Manmohan - Front Office Manager

Deserves a good review.

Classificação TripAdvisor 4.0/5

HAKish01 Negócios - Avaliação certificada TripAdvisor

Don’t always believe the reviews. I have just finished up a 2-night stay for work. And have to admit, after reading the latest reviews before I arrived, was trying to get shifted to another hotel. BUT, service was attentive and polite at all times, check in seamless, room adequate for the hotel’s age, bed extremely comfortable, clean, and provided everything I needed. Location is brilliant. Is it tired looking in certain parts compared to a brand new equivalent? Sure. But aren’t we all? Great value.

Dear HAKish01, Thank you for taking the time to share your positive experience! We’re thrilled to hear that you enjoyed your two-night stay and found our service attentive and polite. It’s great to know that you found the bed comfortable and the room met your needs. We appreciate your understanding regarding the hotel’s age and your recognition of its value and fantastic location. Your feedback is invaluable to us, and we hope to welcome you back soon for another great stay! Sincerely, Roshit Manmohan - Front Office Manager

Just Terrible

Classificação TripAdvisor 1.0/5

Russell2374 Negócios - Avaliação certificada TripAdvisor

Ok there is no getting around it, this place is an absolute dump. Embarrassing that it is part of the Accor family. Stayed the one night, thankfully, and had the worst night sleep ever. All due to the fact that the elevator sounds like it is running inside your room. Have never heard such a noise each and every time the lift was operating. Add to that terrible WiFi, an old room and an even older bathroom with someone else’s dental floss behind the door…safe to say you don’t want to stay here. To top it off, the woman who fronted the restaurant for breakfast was incredibly rude and basically scolded me for not telling her I was an Accor Plus member before she printed off the bill. Ended up going elsewhere for breakfast. Plenty of better options in Brisbane. To think they charge over $300 a night to stay here is borderline criminal.

Dear Russell2374, I am truly sorry to hear about your recent experience and the issues you encountered during your stay. We deeply regret that the elevator noise, room condition, and the service at breakfast fell far short of your expectations. Please be assured that your concerns about cleanliness and WiFi, as well as the service you received at breakfast, will be addressed with the relevant teams. Thank you for your feedback, as it helps us identify areas for improvement. We hope you might give us another chance in the future. Sincerely, Roshit Manmohan - Front Office Manager

Muito bem Localizado

Classificação TripAdvisor 4.0/5

254vitorg Negócios - Avaliação certificada TripAdvisor

E um hotel muito bom, com extrema qualidade de serviço, muito limpo, agradável e acima de tudo localizado no coração de Brisbane, o que se torna muito útil para poder conhecer a cidade, e ao mesmo tempo aproveitar um bom descanso. A qualidade de internet e muito boa, possui um muito bom mini-bar. E o staff e muito simpático e prestável.

Thank you for your review, your feedback is very much appreciated. I am happy to hear you enjoyed your stay and hope to see you again. Thanking you, Kristie-Lee Taylor Guest Services Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.589 comentários 9.2/10 Localização
  • 2.620 comentários 5.1/10 Quarto
  • 2.067 comentários 7.8/10 Serviço
  • 90 comentários 5.1/10 Wifi
  • 1.064 comentários 4.4/10 Limpeza
  • 1.014 comentários 4.4/10 Conforto
  • 616 comentários 4/10 Comodidades
  • 556 comentários 5/10 Custo-Benefício

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.