Novotel Makkah Thakher City 4 stars

Customer review rating (ALL Rating) 4.2/5 2,757 reviews

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Description

Hotel extras

  • Perfect for families

  • 3 Authentic dining Restaurants

  • In-House mosque

  • Shuttle service to and from Haram

  • 7 meeting & events rooms

Our accommodation(s)

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Hotel location

Novotel Makkah Thakher City

Al Andalus Dist, P O Box 4575, Makkah Al Mukarama 24237
24237 MAKKAH
Saudi Arabia

GPS:21.44525, 39.834389

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,757 reviews

Best experience

Customer review rating 5.0/5

Ahmed A. Families - Confirmed reviews ALL

One of the best Service was very good Not my first time on your respectable hotels and not the last

Dear Ahmed, Thank you for choosing Novotel Makkah Thakher City. We are delighted to learn that you have enjoyed your stay, and we look forward to welcoming you again very soon.

Excellent as usual

Customer review rating 5.0/5

Sultan M. Business - Confirmed reviews ALL

Special thanks for the customer relation team Ms. Brooj alshareef for her usual efforts and help.

Dear Sultan, Thank you for your time and review. It’s highly appreciated. We are thrilled you were pleased with our services at Novotel Makkah Thakher City, we always strive to provide the best service to our guests to enjoy a spiritual journey. Looking forward to welcoming you again soon.

Rooms are good and Comfortable. Bus shuttle service is excellent and well organized service every 30 minutes to Haram Mosque.

Customer review rating 3.5/5

Hamza R. A. Q. Couples - Confirmed reviews ALL

Bit noisy as you can hear everything of people are talking in the lobby or even in the rooms. Needed to be remind about room cleaning. I called for room cleaning twice or thrice but no one came to the room till last day even I left my room. The Refrigerator was too small and weren’t working well. No amenities like bathroom slippers or mini lotion etc.

Dear Hamza, Thank you for sharing your positive feedback regarding your stay with us. We are pleased to know that our rooms and shuttle bus have met your expectations. As for the noise, bathroom amenities, facilities and room cleanliness, rest assured that we have taken immediate action. We look forward to serving you soon.

Excellent Stay

Customer review rating 5.0/5

Mohamed H. Families - Confirmed reviews ALL

Staff are very friendly and supportive. Hotel is very clean and tide 👌

Dear Mohamed, thank you for sharing your positive feedback regarding your stay with us. We are glad that our hotel cleanliness and staff services have met your expectations. We can’t wait to welcome once more on your next visit.

Good well comed

Customer review rating 5.0/5

Abdulaahi Solo - Confirmed reviews ALL

It's Mt first to novotel mecco so l am very happy to stay long time and that why l booked anather 3 days a

Dear Abdulahi Husen, Thank you for your time and review. It’s highly appreciated. We are thrilled you were pleased with our services at Novotel Makkah Thakher City, we always strive to provide the best service to our guests to enjoy a spiritual journey. Looking forward to welcoming you again soon.

Other web-users rate our hotel

  • 1,816 reviews 4.7/10 Location
  • 2,128 reviews 7.3/10 Room
  • 3,470 reviews 7.1/10 Service
  • 93 reviews 5.9/10 WiFi
  • 1,507 reviews 8.5/10 Cleanliness
  • 1,029 reviews 9.6/10 Vibe
  • 831 reviews 6.6/10 Comfort
  • 757 reviews 8/10 Breakfast

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