Mama Shelter London Shoreditch 4 stars

Customer review rating (ALL Rating) 4.4/5 908 reviews

Mama Shelter London Shoreditch - Image 1
Mama Shelter London Shoreditch - Image 2
Mama Shelter London Shoreditch - Image 3
Mama Shelter London Shoreditch - Image 4
437 Hackney Road, E2 8PP LONDON, United Kingdom

Description

Hotel extras

  • Cutting edge design

  • Garden Bar

  • Gym free of charge for residents

  • Japanese-style karaoke rooms

  • Local and handmade cuisine

Our accommodation(s)

Hotel location

Mama Shelter London Shoreditch

437 Hackney Road
E2 8PP LONDON
United Kingdom

GPS:51.532247, -0.061692

Telephone
Fax +44 442037406837

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

MAMA RESTAURANT LONDON

Mama's 480m2 restaurant and her huge 92m2 Greenhouse Bar invite both travellers and Londoners to gather around home cooked dishes and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  908 reviews

TripAdvisor Rating  4.7/5  769 reviews

Certificate of excellence 2025

Fantastic hotel experience - would highly recommend

TripAdvisor rating 5.0/5

Rory B TripAdvisor review

As someone who stays in London quite frequently for work, I would 100% recommend Mama Shelter to anyone. The rooms are extremely comfortable and well designed, staff are super helpful and friendly, the buffet breakfast has great variety and quality, and the location is fantastic for people looking to explore east London.

It was a lovely stay

TripAdvisor rating 5.0/5

Guide58433368845 TripAdvisor review

Our stay here was great!! The bed was comfy and the decor of the hotel was beautiful. The young man at the reception was so sweet, he had such a beautiful and welcoming smile and such great energy!

Great Experience!!

TripAdvisor rating 5.0/5

Piyé N TripAdvisor review

Great service! Thank you Ishmael at receptions. He was very understanding when we had issues with noise and changed our rooms and offered us breakfast. So kind human.

Customer review rating 1.5/5

Charlotte T. Friends - Confirmed reviews ALL

I am sorry to say that the service was very bad. When I booked via email with a wedding party the person did not understand and later on I realised I had paid the same as my friend but without breakfast and in a smaller room. It was too late to then change the room as we had already stayed for two nights. The room was very small and claustrophobic.

Dear Charlotte, Thank you for sharing your experience with us. We’re truly sorry to learn that your stay was affected by issues with both the booking process and room comfort. We regret the misunderstanding during your email reservation, particularly as it resulted in confusion about room size and breakfast inclusion. This is certainly not the experience we want our guests to have, especially when booking as part of a special event such as a wedding. We also understand how disappointing it must have been to realize this after arrival, when changing rooms was no longer possible. Please accept our apologies for the inconvenience and discomfort caused by the room size. Your feedback has been shared with the relevant teams so we can improve clarity in our communication and avoid similar situations in the future. Thank you again for bringing this to our attention. Mama Loves You, Isabela

Good quality

TripAdvisor rating 5.0/5

Andrei P TripAdvisor review

The room and bathroom at Mama Shelter London were spotlessly clean. Everything felt fresh, well cared for, and hygienic, which really matters when traveling. Housekeeping did an excellent job, and the overall standard of cleanliness made the stay very comfortable and relaxing. Highly recommended.

Dear Guest, Thank you for taking the time to review your stay at Mama! We are delighted to see such a positive feedback regarding the cleanliness of the hotel! Thank you for staying at Mama and hope to welcome you back again soon! Mama Loves You, Isabela

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Other web-users rate our hotel

  • 597 reviews 8.8/10 Location
  • 1,119 reviews 7/10 Room
  • 1,092 reviews 8.4/10 Service
  • 8 reviews 9.1/10 WiFi
  • 595 reviews 9.4/10 Vibe
  • 446 reviews 8.4/10 Breakfast
  • 374 reviews 7.9/10 Amenities
  • 361 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.