Mama Shelter London Shoreditch 4 stars

Lovely hotel, great location and was given complimentary late check out! Thank you we really appreciated it x

I had two requirements when I booked this hotel, sound proofing and air conditioning.This hotel advertised both my of those requirements and at first met both of them. I stayed between September 5-12, the hottest September week in London history. The air-conditioning broke down on the 1st floor, meaning guests had malfunctioning or no air-conditioning at all between 7th to the 11th. There was no communication provided by the hotel at all. I asked twice what was happening, it was only after that I was offered a fan, which did nothing except make my room noisy. That obliterated my first requirement! Of the 7 nights I stayed I had either malfunctioning or no air conditioning for 4 of the nights. Interestingly, when checking out I wasn't asked how my stay had been. I provided feedback on the hotel website about these issues but no one has bothered to contact me. I won't be staying again.

The hotel is interesting. Well-located for the city, and the staff are lovely. Unfortunately, the style of this hotel isn't for me. Just a little too many tchotkes in the room, and the lighting wasn't great for a work visit. My air conditioning also didn't work, so I had to open the window for ventilation, which meant a noisy night. Breakfast was very good, however. My colleagues loved it, so this is really just me!

Nice facility and clean inside. A bit Austin Powers but that adds to the charm. Nice coffee shops and convenience stores around and a 5 min walk to the overhead train.

My priority was to be near my daughter in hackney. Proximity to Victoria Park was an unexpected plus.