Name: Mama Shelter London Shoreditch - ALL
Address: 437 Hackney Road, LONDON, E2 8PP, GB
Telephone: +44442076136500
Rating: 4.4

Mama Shelter London Shoreditch

Fun, affordable and popular designer rooms and restaurants

With cutting edge design elements specially crafted by Dion and Arles, Mama London has 195 rooms available, each are a sanctuary with the comfort of home coupled with all the needs of digital modernity, from spacious king size beds to high speed WIFI. Mama also has options for your children: kids menu, free breakfast for children under 3yo, free cot on request.

Hotel extras

Cutting edge design
Garden Bar
Gym free of charge for residents
Japanese-style karaoke rooms
Local and handmade cuisine

Our accommodation(s)

Room

Small Mama Single

1 pers. max
11 m² / 118 sq ft

Bedding 1 x Single bed(s)

See availabilities

Room

Small Mama Double

2 pers. max
12 m² / 129 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Medium Mama Double

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Medium Mama Twin

2 pers. max
19 m² / 204 sq ft

Bedding 2 x Single bed(s)

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Room

Large Mama Double

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Large Mama Double Assisted

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Large Mama Double Double - no window

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Double bed(s)

See availabilities

Room

Large Mama Triple - no window

3 pers. max
35 m² / 376 sq ft

Bedding 3 x Single bed(s)

See availabilities

Room

Large Mama Double Assisted

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Mama Shelter London Shoreditch

437 Hackney Road
E2 8PP LONDON
United Kingdom

GPS:51.532247, -0.061692

+44 442076136500

+44 442037406837

Railway station
Highway exit
Helipad/aerodrome

CAMBRIDGE HEATH

Railway station

Access: 350 m / 0.22 mi 5 min walk / 2 min drive

A10

Highway exit

Access: 1.6 km / 0.99 mi 18 min walk / 8 min drive

ST PANCRAS

Railway station

Access: 4.8 km / 2.98 mi 25 min drive

BIGGIN HILL

Helipad/aerodrome

Access: 51 km / 31.69 mi 1 hrs drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

Near the property

Car park

MAMA RESTAURANT LONDON

Mama's 480m2 restaurant and her huge 92m2 Greenhouse Bar invite both travellers and Londoners to gather around home cooked dishes and delicious cocktails.

MAMA BAR LONDON

Mama is waiting for you in her central patio where people can also eat and drink at the small Island Bar. Enjoy our unique cocktails, relax, meet people, and share moments with your friends and loved ones while listening to live music.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 100 m² / 1076 sq ft
Maximum seats capacity: 98
Maximum capacity for banquets: 60

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 928 reviews

TripAdvisor Rating 4.7/5 784 reviews

Serious Breach of Privacy and Poor Management Response

M G 1/21/2026 TripAdvisor review

Unfortunately, our stay was overshadowed by a serious incident, when a housekeeping staff member entered our room while my family and I were inside. This was extremely distressing and a clear breach of privacy and safety. Hotel management later confirmed in writing that this occurred due to human error following an incorrect room-status check, and that the incident fell well below their standards. They also acknowledged that the issue was not escalated appropriately to senior management on the day and that corrective actions were taken internally. Despite recognising the seriousness of the incident and the distress caused, the hotel refused to offer any refund or goodwill compensation. Their justification was that the incident happened on the day of departure and therefore, in their view, did not impact the stay as a whole — a position I strongly disagree with, as feeling unsafe in your room fundamentally affects the entire guest experience. This experience, and the way it was handled afterwards, has significantly affected our perception of the hotel. I would encourage management to reconsider how incidents involving guest privacy and safety are addressed, both at the time and in their resolution.

Hotel closing

Nikki C 1/19/2026 TripAdvisor review

Hotel contacted me to cancel our booking for August 2026. They told me they are closing at the end of January 2026. Whilst I’m glad to know this nice and early, I’d just like to warn others as third party booking sites are still accepting booking for this hotel.

Don’t book Christmas dinner..

suzanne h 1/19/2026 TripAdvisor review

Me and my partner booked Christmas dinner. Our table was booked for 4pm we received our starter 45 minutes later, then waited a further hour and twenty minutes for our dinner.. The food was cold and mainly consisted of frozen vegetables and frozen baked potatoes!! The service was very limited we complaint on several occasions but this was a waste of time. The manager said sorry we are very busy.. Hello it’s Christmas Day .. if your thinking of booking this year don’t waste your money and time.. Rubbish management

Overpriced and unfriendly bar staff.

Z7920NMjamesc 1/17/2026 TripAdvisor review

Interior is amazing… great space.. way over priced bar though. Place should be heaving but because of drinks prices it’s dead. £25 for two 175ml glasses of house white wine served by a moody waitress. Watered down cocktails … Didn’t stay for a 2nd drink.