Mama Shelter London Shoreditch 4 stars

Customer review rating (ALL Rating) 4.3/5 2,134 reviews

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ALLSAFE approved hotel

Hotel extras

  • Cutting edge design

  • Garden Bar

  • Gym free of charge for residents

  • Japanese-style karaoke rooms

  • Local and handmade cuisine

Our accommodation(s)

Hotel location

Mama Shelter London Shoreditch

437 Hackney Road
United Kingdom

GPS:51.532247, -0.061692

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Mama's 480m2 restaurant and her huge 92m2 Greenhouse Bar invite both travellers and Londoners to gather around home cooked dishes and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,134 reviews

TripAdvisor Rating  4.5/5  422 reviews

Certificate of excellence 2023

Great hotel! Loved it

Customer review rating 5.0/5

Jazreena Couples - Confirmed reviews ALL

Lovely hotel, great location and was given complimentary late check out! Thank you we really appreciated it x

No air conditioning and no communication.

TripAdvisor rating 1.0/5

Suzanne Elizabe... B TripAdvisor review

I had two requirements when I booked this hotel, sound proofing and air conditioning.This hotel advertised both my of those requirements and at first met both of them. I stayed between September 5-12, the hottest September week in London history. The air-conditioning broke down on the 1st floor, meaning guests had malfunctioning or no air-conditioning at all between 7th to the 11th. There was no communication provided by the hotel at all. I asked twice what was happening, it was only after that I was offered a fan, which did nothing except make my room noisy. That obliterated my first requirement! Of the 7 nights I stayed I had either malfunctioning or no air conditioning for 4 of the nights. Interestingly, when checking out I wasn't asked how my stay had been. I provided feedback on the hotel website about these issues but no one has bothered to contact me. I won't be staying again.

Nice, but not my thing

Customer review rating 3.5/5

Tcr Business - Confirmed reviews ALL

The hotel is interesting. Well-located for the city, and the staff are lovely. Unfortunately, the style of this hotel isn't for me. Just a little too many tchotkes in the room, and the lighting wasn't great for a work visit. My air conditioning also didn't work, so I had to open the window for ventilation, which meant a noisy night. Breakfast was very good, however. My colleagues loved it, so this is really just me!

Transitional neighborhood - not really Shoreditch

Customer review rating 4.0/5

Ron B. Business - Confirmed reviews ALL

Nice facility and clean inside. A bit Austin Powers but that adds to the charm. Nice coffee shops and convenience stores around and a 5 min walk to the overhead train.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

My priority was to be near my daughter in hackney. Proximity to Victoria Park was an unexpected plus.

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Other web-users rate our hotel

  • 733 reviews 8.9/10 Location
  • 1,495 reviews 6.9/10 Room
  • 1,569 reviews 8.5/10 Service
  • 20 reviews 9/10 WiFi
  • 908 reviews 9.3/10 Vibe
  • 543 reviews 8.3/10 Breakfast
  • 410 reviews 7.2/10 Cleanliness
  • 284 reviews 7.2/10 Bar

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