Pullman Toulouse Centre Ramblas Hotel 5 stars

A very short but very pleasant stay.

I'm afraid, this hotel is the worst I have stayed in , during my years staying in Pullman hotels. We had a pleasant room and it was ok , but not in my opinion was the room, staff or hotel generally 5 star , at best 3. They took 4 breakfast charges totalling 80 euros without my knowledge and so far have refused to answer my emails. Despite being a loyal accor member for many years this is the first time I have have any problems. I await their complaints department to respond.

We had a very nice time in the hotel, however on checkout you said we had nothing to pay as we had prepaid which was correct. However we left after we were told the final invoice would be posted .. when I received it you had added 80 euros for 4 breakfasts which we did not have !.. we are platinum members having travelled the world with accor and have never been treated like this .. I have written to your hotel twice and had no reply .. I do not expect this with a 5 star hotel and particularly since we are very loyal members . Please look into this and have the courtesy to reply respond and reimburse me the money you have taken .

Excellent location and new facilities but definitely not worth the 5 star. The breakfast was very disappointing.

We always stay at the Pullman when in Toulouse. Very modern, courteous and professional staff, clean rooms, good breakfasts. Also in an excellent location, near the station and town centre.

Nice overnight stay in Toulouse. Hotel very well located.

Excellent as expected from the Pullman

Very good overall, we arrived on Sunday and were disappointed that the restaurant was closed, but ate at recommendation in Place Wilson. Hotel was spotless and breakfast worked well although there was no control over access to buffet, reception staff excellent,had to take own car to secure car park under hotel, but concierge walked alongside to demonstrate entrance. We had travelled from Spain where two differences struck us: in Spain hotels had retained room safes, and there was a limit of 2 persons or family group. Pullman might care to review their approach to these issues. Overall we will be happy to return, they have clearly worked hard to make it a safe stay and the staff were extremely helpful.

Return back home from vacationing in South of France. Stayed here for last 2 nights. Always a good experience at this hotel, staff is excellent - hats off to the management. The only recommendation would be to start looking at replacing carpets in rooms.

Very close to the train station, staff are helpful plus good value of the room. We have enjoyed our family trip a lot. Accor program treats their loyal member well; we have a great stat in this property.

One thing that was good about stay at this location was Camille who was gracious and super nice otherwise and also a young man who help us with our luggage and car, the rest were preoccupied by themselves been right and no people relation skills!

We enjoyed our visit to Toulouse and our stay in the hotel. There is construction in front of the hotel. The restaurant in the hotel is very nice. The staff was extremely helpful with the check in and area recommendations.

This was our second one night stay in Toulouse; we found this hotel a lot better than the previous visit.We chose this hotel because of its proximity to the railway station. Yes, there is an enormous amount of building work going on in the centre of the City but that did not impact on us once we were in the Hotel. We were very pleased with the room we were given. We found the staff on Reception very friendly and empathetic. I enjoyed the welcome drinks!The bed was very comfortable- it was just a shame we had to wake up at around 7:00!The only unusual aspect to our stay was that breakfast was added to our bill. We did not have breakfast there nor had we dined in the previous evening. I was told this was their usual practice whereas I have never come across this in other Pullman hotels where we have stayed and I was concerned this was a fraudulent action.

This is a well run and friendly hotel. The room (an upgrade to a suite) was superb. The staff could not have been more accommodating, especially Paloma in the restaurant who allowed us to practise our French. The hotel is well situated a short walk from la Place Wilson and near to the railway station, though there are road works outside the hotel at the moment.

We visited Toulouse to see the Christmas market and Cite de l'espace with our daughter and our big dog. The hotel was really nice. I had completed online check-in, but our room was not ready yet. The hotel offered us drinks while we waited. All the staff was super nice. I recommend the hotel valet, quick and easy. There is a biiig hole in the street right in front of the hotel, so plan your trip accordingly. We knew beforehand, (but only from reading reviews). Short walk to the center, little shops and restaurants nearby. There is a club that gets out late with rowdy patrons, but I expect that from being in a city.