Pullman Toulouse Centre Ramblas 4 stars

Customer review rating (ALL Rating) 4.6/5 1,350 reviews

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Pullman Toulouse Centre Ramblas - Image 1
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84, allées Jean Jaurès, 31000 TOULOUSE, France

Description

ALLSAFE approved hotel

Hotel extras

  • On the new Ramblas and a 10-minute walk from the Capitol

  • Charging station for your electric car

  • Dining in the dark: a sensory experience

  • Awarded the "Green Key" label in 2022

  • Secure private parking lot with valet service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Pullman Toulouse Centre Ramblas

84, allées Jean Jaurès
31000 TOULOUSE
France

GPS:43.608488, 1.453523

Telephone
Fax +33 5 61 10 23 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

South West Bistrot Ramblas

Our chef, in love with local cuisine, offers a bistronomic menu w/ fresh produce from regional producers. Our fruit & vegetables are good & organic. The South West Bistrot team is full of inspiration.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,350 reviews

TripAdvisor Rating  4.5/5  1,787 reviews

Certificate of excellence 2022

Location and comfort

Customer review rating 5.0/5

Chan Families - Confirmed reviews ALL

I often go to Pullman Ramblas. Reception staff is great and hotel is very comfortable and nice too.

Dear Mrs S., Thank you so much for your kind words and your loyalty ! We're delighted to read that you find both our reception staff and the hotel's comfort to your liking. It's always a pleasure to welcome you, and we look forward to your next visit. The Pullman Toulouse centre

Good hotel, poor service

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The room was well decorated and in a great location, but there were problems with the maintenance. In particular, I alerted the front desk (on multiple occasions) to a leak from the shower that covered the bathroom and toilet floor, but it wasn’t fixed. My mattress also had a slight tear, which isn’t in-keeping with a 4 star hotel. My experience at the restaurant was also not great. Service was slow (my main was served 1.5 hours after I sat down) and the food was bland. This was really disappointing because when I’d previously eaten at the restaurant both the service and food were great.

Dear Mrs W., Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, and we appreciate your honest review. We regret any inconvenience caused by the maintenance problems, especially the shower leak and the tear in the mattress. Please know that we take these matters seriously, and we are actively addressing them to ensure a more comfortable experience for our guests. Additionally, we are disappointed to read your less-than-satisfactory experience at our restaurant. We apologize for the slow service and the bland food. This is certainly not reflective of the high standards we aim to maintain. Your comments will be shared with our team, and we will work diligently to improve in these areas. We genuinely value your feedback as it helps us identify areas for enhancement. We hope you consider giving us another opportunity to provide you with the exceptional experience you deserve. Thank you for bringing these matters to our attention. The Pullman Toulouse centre teams

Pleasant stay

Customer review rating 4.0/5

Chaitra Business - Confirmed reviews ALL

Had a good stay at Pullman, the staff was very polite, courteous and helpful. The facilities are excellent. The only hiccup for me was my specific room layout, where the toilet is at one end of the room with no proximity to the bath and sink. but overall very satisfied with my stay

Dear Mrs R., Thank you for taking the time to share your recent experience with us. We are delighted to read that you had an enjoyable stay with us thanks to the quality of our team. We appreciate your feedback regarding the room layout, and we apologize for any inconvenience caused. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our guest experience. Despite the room layout hiccup, we're thrilled that you were overall satisfied with your stay. We hope to welcome you back in the future and provide an even more enjoyable experience. The Pullman Toulouse centre teams

Small Room

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

the room that you provide me was small and with a very strange configuration I will no go again to your hotel.

Dear Mr G., We thank you for taking the time to share your feelings following your recent stay with us. We are sorry to read that the room you booked did not suit you. Please do not hesitate to contact us directly for your future reservation, so we can assist you in choosing the room that suits you the best. The Pullman Toulouse centre

Excellent hotel

Customer review rating 4.5/5

R.-michel Business - Confirmed reviews ALL

Je recommande. Belle situation, bel hôtel !

Cher Monsieur R., Nous sommes ravis de savoir que vous appréciez à chaque fois vos séjours parmi nous. Nous vous remercions pour votre fidélité, vos recommandations sont très appréciées et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Merci d'avoir pris le temps de partager votre retour d'expérience et à très bientôt, nous l'espérons ! Les équipes du Pullman Toulouse centre

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Other web-users rate our hotel

  • 408 reviews 9.2/10 Location
  • 695 reviews 7.7/10 Room
  • 912 reviews 9.2/10 Service
  • 8 reviews 7.6/10 WiFi
  • 339 reviews 8.4/10 Comfort
  • 326 reviews 8.8/10 Breakfast
  • 198 reviews 5.7/10 Cleanliness
  • 184 reviews 7.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.