Pullman Toulouse Centre Ramblas Hotel 5 stars

Customer review rating 4.5/5 5,103 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Toulouse Centre Ramblas
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • On the new Ramblas and a 10 minute walk from the Capitole

  • Authentic bistronomic cuisine revisited by our chef

  • Restaurant open during the curfew after 9pm for hotel guests

  • Secure private car park with valet service

  • Labeled ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Badminton (Nearby)
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Pullman Toulouse Centre Ramblas

84, allées Jean Jaurès
31000
toulouse
france

Tel: +33561102310

Fax: (+33)5/61102320

Check-in from 14h00

Check out up to 12h00

  • BUS 14 :  ARRET RIQUET

  • BUS 22 :  ARRET RIQUET

  • BUS 23 :  ARRET RIQUET

  • METRO LIGNE A (100M) :  ARRET MARENGO SNCF

  • METRO LIGNE A (300M) :  ARRET JEAN-JAURES

  • METRO LIGNE B (300M) :  ARRET JEAN-JAURES

  • By plane

    TOULOUSE BLAGNAC At 8.5km / 5.28 miles

  • By car

    LA ROSERAIE N° 15 At 8km / 5 miles

  • By car

    LESPINET N° 21 At 10km / 6.25 miles

  • By car

    TOULOUSE PONTS JUMEAUX N° 30 At 5km / 3.13 miles

  • By train

    TOULOUSE MATABIAU At 0.5km / 0.31 miles

GPS :43.608488, 1.453523

Our accommodation(s)

The 119 rooms and 6 suites are an ideal setting for work or relaxation and all feature stylish, comfortable and modern decor. Rooms include tea and coffee making facilities, unlimitted selection of drinks and free WIFI connection.

SUPERIOR ROOM, 1 king-size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 king-size bed, upper floors

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR FAMILY ROOM, 2 double beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Standard Family Suite with 2 connecting rooms

  • Max. number of persons: 7
  • Area: From 60 / 646 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 single beds, high floors

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

SOUTH WEST BISTROT RAMBLAS

Type of cuisine: Bistronomy

Our chef, in love with local cuisine, offers a bistronomic menu w/ fresh produce from regional producers. Our fruit & vegetables are good & organic. The South West Bistrot team is full of inspiration.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Le 84

Non contractual photo

The "84" bar features local beer and wine to enjoy w/ exceptional Iberian cold cuts. In a chic and relaxed atmosphere, a cocktail creation in hand, take part in the weekly stand-up get-togethers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 180

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Pullman Toulouse Centre Ramblas

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,103 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,652 reviews

Customer review rating 4.5/5

French A. Couples - 20/10/2020 Confirmed reviews ALL

Staff were great, but the room was poor. Stuffy, poorly ventilated. The decor was cheap and nasty. Not a 5 star hotel. More like 2 or 3 star.

Excellent

Customer review rating 4.5/5

Rodrigo S. Families - 04/10/2020 Confirmed reviews ALL

Excellent location, excellent breakfast. The staff are very attentive, there is a lot of quality in the room. Congratulations. When I return I will return to your hotel.

Excellent sejour

Customer review rating 4.5/5

Se Friends - 28/09/2020 Confirmed reviews ALL

Exceptionelle

Great stay

Customer review rating 4.5/5

Nicoleta Families - 31/08/2020 Confirmed reviews ALL

My kids loved the experience. Great room, quality beds, games for the kids in the hall.

Well located, smelly rooms

Customer review rating 4.5/5

Anonymous Couples - 29/08/2020 Confirmed reviews ALL

The room was smelly

Very good stay. Big thank to the great staff

Customer review rating 4.5/5

Camelia Families - 16/08/2020 Confirmed reviews ALL

A very short but very pleasant stay.

short stay in Toulose

TripAdvisor rating 4.5/5

J5883SNmikew 07/08/2020 TripAdvisor review

I'm afraid, this hotel is the worst I have stayed in , during my years staying in Pullman hotels. We had a pleasant room and it was ok , but not in my opinion was the room, staff or hotel generally 5 star , at best 3. They took 4 breakfast charges totalling 80 euros without my knowledge and so far have refused to answer my emails. Despite being a loyal accor member for many years this is the first time I have have any problems. I await their complaints department to respond.

Dear Sir, We were delighted to welcome you in our hotel and we would like to thank you for taking the time to give us your feedback as it helps us improve our service. We are sorry to read that your stay was not up to your expectations and we would like to apologize for that as guest satisfaction is our main priority. The breakfast charge for one person is 20€ per day, it is an automatic charge on the invoice that we remove if you did not take breakfast ; did you go to the front desk before leaving the hotel ? Do not hesitate to contact us at : h1091-cc@accor.com to discuss about this issue and the points that you think we failed. Best regards, Camille, Guest relation manager

short stay in Toulouse

Customer review rating 4.5/5

Mike W. Couples - 06/08/2020 Confirmed reviews ALL

We had a very nice time in the hotel, however on checkout you said we had nothing to pay as we had prepaid which was correct. However we left after we were told the final invoice would be posted .. when I received it you had added 80 euros for 4 breakfasts which we did not have !.. we are platinum members having travelled the world with accor and have never been treated like this .. I have written to your hotel twice and had no reply .. I do not expect this with a 5 star hotel and particularly since we are very loyal members . Please look into this and have the courtesy to reply respond and reimburse me the money you have taken .

Good location but not worth 5 starts

Customer review rating 4.5/5

Theo Couples - 03/08/2020 Confirmed reviews ALL

Excellent location and new facilities but definitely not worth the 5 star. The breakfast was very disappointing.

Excellent stay

Customer review rating 4.5/5

Thomas Couples - 31/07/2020 Confirmed reviews ALL

We always stay at the Pullman when in Toulouse. Very modern, courteous and professional staff, clean rooms, good breakfasts. Also in an excellent location, near the station and town centre.

Well Located

Customer review rating 4.5/5

Lorène Couples - 19/07/2020 Confirmed reviews ALL

Nice overnight stay in Toulouse. Hotel very well located.

Nice stay

Customer review rating 4.5/5

Judith W. Couples - 18/07/2020 Confirmed reviews ALL

Excellent as expected from the Pullman

Re opened after Covid closure

Customer review rating 4.5/5

John Couples - 17/07/2020 Confirmed reviews ALL

Very good overall, we arrived on Sunday and were disappointed that the restaurant was closed, but ate at recommendation in Place Wilson. Hotel was spotless and breakfast worked well although there was no control over access to buffet, reception staff excellent,had to take own car to secure car park under hotel, but concierge walked alongside to demonstrate entrance. We had travelled from Spain where two differences struck us: in Spain hotels had retained room safes, and there was a limit of 2 persons or family group. Pullman might care to review their approach to these issues. Overall we will be happy to return, they have clearly worked hard to make it a safe stay and the staff were extremely helpful.

Dear Mr B., We were delighted to welcome you at our hotel and would like to thank you for your detailed feedback that will help us to improve our service and then guest satisfaction ! Be assured that we will take good note of the points you think we need to improve ! Best regards, Camille, Guest relation manager
Customer review rating 4.5/5

Alan Business - 12/03/2020 Confirmed reviews ALL

Service from receptionists was excellent. Food arrived late at the restaurant for dinner. The fitness center needs an update. There's limited equipment and what's there is old.

Dear Mr O., We were delighted to welcome you at our hotel Pullman Toulouse Centre Ramblas and would like to thank you for taking the time to give us your feedback as it helps us to improve our service. We would like to apologize for the fitness conditions and that the diner didn't run smooth as it should be; be assured we are taking the appropriate measures for that situation. We hope to have the opportunity to earn your trust back next time. Best regards, Marie, Team Leader Reception

Convenient location in Central Toulouse

Customer review rating 4.5/5

Cb Business - 09/03/2020 Confirmed reviews ALL

three night business trip. Breakfast selections are great while the dinner selections in the restaurant were a bit limited. Not many non French options on the television.

Dear Mr B., We were delighted to welcome you at Pullman Toulouse Centre Ramblas and would like to thank you for your feedback. We are taking good note of your review as guest experience and satisfaction are our main priorities ! Waiting to have the pleasure to welcome you again soon and do even better for you to be fully satisfied. Best regards, Camille, Guest relation manager

No breakfast box even you pay for breakfast.

Customer review rating 4.5/5

Toru Couples - 08/03/2020 Confirmed reviews ALL

We stayed four nights. Everything was OK. But, 1. TV occasionally stuck. 2. We had to check out at 6 am on March 6 (Fri). Thursday night we asked a reception woman to prepare breakfast boxes, but she refused to do so and suggested us to take breakfast at 6:30 am. When we checked out at 6 am on Friday, a reception man kindly advised us to taka coffee and cold foods, yogurt as he opens the eating room for us. But, too late. We payed breakfast, but did not receive breakfast box. We never experienced this at 4-5 star hotels before.

Customer review rating 4.5/5

Anonymous Business - 07/03/2020 Confirmed reviews ALL

Overall stay was good, staff is great. Showers are to small and beds are below average. Breakfast is excellent, as is the location.

Dear Mr M., It was a pleasure to welcome you at our hotel Pullman Toulouse Centre Ramblas and we thank you for taking the time to give us your feedback. We are glad to read that you enjoyed your stay with us and be assured that we are taking good note of what you think we need to change or improve as guest satisfaction is our priority. As for your information your bed was 180x200cm but do not hesitate next time to tell us your preferences and we will give you a room with a 200x200cm mattress. Waiting to have the pleasure to welcome you again in a near future, Best regards, Camille, Guest relation manager

dirty carpet

Customer review rating 4.5/5

Guy R. Business - 07/03/2020 Confirmed reviews ALL

Room carpet was dirty and with multiple burn holes! Unacceptable.

Dear Mr R., We were delighted to welcome you at our hotel Pullman Toulouse Centre Ramblas and would like to thank you for taking the time to give us your feedback as it helps us to improve our service. We would like to apologize for the carpet condition in your room with stains and holes ; be assured we are taking the appropriate measures for that situation. We hope to have the opportunity to earn your trust back next time. Best regards, Camille, Guest relation manager

The location is good

Customer review rating 4.5/5

Gil Business - 06/03/2020 Confirmed reviews ALL

The room is good and Suitable for a business trip. No vegan food at breakfast.

Dear Mr Z., We were delighted to welcome you at our hotel Pullman Toulouse Centre Ramblas and would like to thank you for taking the time to give us your feedback as it helps us to constantly improve our service. We do have a large range of different products not from animal origin at our breakfast but do not hesitate to contact us to precise what you are asking for for us to extend our range. Waiting to have the opportunity to welcome you again and do better for you to be satisfied. Best regards, Camille, Guest relation manager

Lovely experience

Customer review rating 4.5/5

Philip T. Couples - 06/03/2020 Confirmed reviews ALL

2 short stays but both very enjoyable. Room and facilities were excellent

Dear Mr T., It was a real pleasure for us to welcome you in our hotel Pullman Toulouse Centre Ramblas and we would like to thank you for your kind feedback ! We are waiting to have the opportunity to welcome you again soon and do even better for you to be fully satisfied. Do not hesitate to contact us to give us your preferences for your next stay. Kind regards, Camille, Guest relation manager

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