Pullman Toulouse Centre Ramblas Hotel 5 stars

A very short but very pleasant stay.

I'm afraid, this hotel is the worst I have stayed in , during my years staying in Pullman hotels. We had a pleasant room and it was ok , but not in my opinion was the room, staff or hotel generally 5 star , at best 3. They took 4 breakfast charges totalling 80 euros without my knowledge and so far have refused to answer my emails. Despite being a loyal accor member for many years this is the first time I have have any problems. I await their complaints department to respond.

We had a very nice time in the hotel, however on checkout you said we had nothing to pay as we had prepaid which was correct. However we left after we were told the final invoice would be posted .. when I received it you had added 80 euros for 4 breakfasts which we did not have !.. we are platinum members having travelled the world with accor and have never been treated like this .. I have written to your hotel twice and had no reply .. I do not expect this with a 5 star hotel and particularly since we are very loyal members . Please look into this and have the courtesy to reply respond and reimburse me the money you have taken .

Excellent location and new facilities but definitely not worth the 5 star. The breakfast was very disappointing.

We always stay at the Pullman when in Toulouse. Very modern, courteous and professional staff, clean rooms, good breakfasts. Also in an excellent location, near the station and town centre.

Nice overnight stay in Toulouse. Hotel very well located.

Excellent as expected from the Pullman

Very good overall, we arrived on Sunday and were disappointed that the restaurant was closed, but ate at recommendation in Place Wilson. Hotel was spotless and breakfast worked well although there was no control over access to buffet, reception staff excellent,had to take own car to secure car park under hotel, but concierge walked alongside to demonstrate entrance. We had travelled from Spain where two differences struck us: in Spain hotels had retained room safes, and there was a limit of 2 persons or family group. Pullman might care to review their approach to these issues. Overall we will be happy to return, they have clearly worked hard to make it a safe stay and the staff were extremely helpful.

Service from receptionists was excellent. Food arrived late at the restaurant for dinner. The fitness center needs an update. There's limited equipment and what's there is old.

three night business trip. Breakfast selections are great while the dinner selections in the restaurant were a bit limited. Not many non French options on the television.

We stayed four nights. Everything was OK. But, 1. TV occasionally stuck. 2. We had to check out at 6 am on March 6 (Fri). Thursday night we asked a reception woman to prepare breakfast boxes, but she refused to do so and suggested us to take breakfast at 6:30 am. When we checked out at 6 am on Friday, a reception man kindly advised us to taka coffee and cold foods, yogurt as he opens the eating room for us. But, too late. We payed breakfast, but did not receive breakfast box. We never experienced this at 4-5 star hotels before.

Overall stay was good, staff is great. Showers are to small and beds are below average. Breakfast is excellent, as is the location.

Room carpet was dirty and with multiple burn holes! Unacceptable.

The room is good and Suitable for a business trip. No vegan food at breakfast.

2 short stays but both very enjoyable. Room and facilities were excellent