Mercure Ponta Delgada Azores 4 stars

Customer review rating (ALL Rating) 4.9/5 373 reviews

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Description

Hotel extras

  • A four-star hotel in the heart of Ponta Delgada, 10 mins from the airport.

  • Two outdoor swimming pools, for adults and children.

  • SPA with heated indoor pool, sauna, Turkish bath and Vichy shower.

  • Bar with cocktails and snacks inspired by Azorean cuisine.

  • Conference and event room.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Ponta Delgada Azores

Rua Machado dos Santos 82
9500-083 PONTA DELGADA
Portugal

GPS:37.74062, -25.670014

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BRUMA LOUNGE BAR & BISTRÔ

A Bistro of excellence in the Azores where culinary innovation meets island charm. Enjoy tasty local snacks, or tuck into artisanal cocktails in a trendy, vibrant and relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  373 reviews

Customer review rating 4.5/5

Yaroslav Y. Couples - Confirmed reviews ALL

Dear Mr. Yaroslav Y., Thank you very much for sharing your thoughtful review and for choosing Mercure Ponta Delgada Azores for your stay. We are delighted to know that you enjoyed our central location, the peaceful courtyard with its pools, our indoor wellness area, and especially our locally inspired breakfast. It is also wonderful to hear that our team, accommodation, and overall facilities contributed to such a positive experience. It was a pleasure welcoming you, and we hope to have the opportunity to host you again on your next visit to the beautiful Azores. Kind regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 3.5/5

Petr K. Families - Confirmed reviews ALL

Dear Mr. K., Thank you for taking the time to share your detailed feedback following your family stay at Mercure Ponta Delgada Azores. As an ALL Gold member and for regularly choosing Accor hotels, we truly value your continued trust in our brand, which is why I am especially sorry to learn that your experience with us did not fully meet your expectations. I am pleased that you appreciated our central location, as well as our outdoor and indoor pools, sauna, spa, breakfast, and the friendliness of our team. However, I regret that several important aspects affected your overall impression of the stay. Thank you once again for your honest and constructive feedback. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of comfort, recognition, and value that you rightly expect from Mercure and Accor. Kind regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 4.5/5

Cheryl P. Friends - Confirmed reviews ALL

Dear Mrs. Cheryl P., Thank you very much for taking the time to share such a wonderful review of your stay at Mercure Ponta Delgada Azores. We are delighted to know that you had such an enjoyable stay with your friends and that you appreciated our central location, the outdoor pool and spa facilities, the variety of our breakfast, and the comfort of your room. It is especially rewarding to hear that our reception team helped make your stay even more enjoyable. A special thank you for recognizing Beatriz. We will be delighted to share your kind words with her, and we know she will be very pleased to learn that her service made such a positive impression. We would also like to thank you for your loyalty as an ALL Classic member. We truly appreciate your continued trust in our brand and are pleased that you felt recognized during your stay. Thank you once again for your thoughtful feedback and recommendation. We hope to have the pleasure of welcoming you back to the Azores for another "10 out of 10" stay. Kind regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 5.0/5

Joseph G. Families - Confirmed reviews ALL

Dear Mr. Joseph G., Thank you very much for sharing your wonderful feedback regarding your stay at Mercure Ponta Delgada Azores. We are delighted to know that you and your family enjoyed our central location, modern facilities, and the pool. It is especially rewarding to hear that you appreciated the cleanliness of the hotel and found the rooms to be new and comfortable. We would also like to thank you for your loyalty as an ALL Classic member. We truly value your continued trust in our brand and are pleased that your booking experience through our website was smooth and easy. Your excellent ratings and recommendation are greatly appreciated by our entire team. We hope to have the pleasure of welcoming you back to the Azores for another memorable stay in the near future. Kind regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 5.0/5

Barbara H. Couples - Confirmed reviews ALL

Dear Barbara H., Thank you very much for taking the time to share your wonderful feedback regarding your stay at Mercure Ponta Delgada Azores. We are truly delighted to read that you enjoyed an excellent experience with us. It is especially rewarding to know that you appreciated our convenient location, the friendliness and helpfulness of our team, as well as our breakfast offering. Your perfect scores across all aspects of your stay are a great source of motivation for our entire team, and your kind words will certainly be shared with everyone. We sincerely thank you for your recommendation and hope to have the pleasure of welcoming you back again very soon. Kind regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Other web-users rate our hotel

  • 290 reviews 9.1/10 Location
  • 299 reviews 8.9/10 Room
  • 441 reviews 9.2/10 Service
  • 7 reviews 10/10 WiFi
  • 273 reviews 9.2/10 Breakfast
  • 188 reviews 9.9/10 Vibe
  • 158 reviews 8.5/10 Comfort
  • 136 reviews 9.7/10 Cleanliness

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