Mercure Leeds Centre Hotel

Mercure Leeds Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.0/5 3 reviews

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Hotel extras

  • Central location, with plenty of nearby travel links

  • A short ten-miles from Leeds Bradford Airport

  • Leeds railway station is just a five-minute walk away

  • The Loom Bar

  • Décor inspired by Leeds textile heritage

ALLSAFE approved hotel

Hotel location

Mercure Leeds Centre Hotel

23 25, York Place
LS1 2EY LEEDS
United Kingdom

Telephone +44 113 204 2150

Fax +44000000
  • By plane

    DONCASTER SHEFFIELD At 50km / 31 miles

  • By plane

    LBA At 0km / 0 miles

  • By plane

    LEEDS BRADFORD At 17km / 10 miles - Shuttle paying

  • By boat

    HULL At 100km / 62 miles

  • By car

    M1 At 1km / 1 miles

  • By train

    LEEDS TRAIN STATION At 0km / 0 miles

GPS:53.7972, -1.55411

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

THE LOOM

The Loom offers a selection of mouthwatering snacks and hot meals served in our vibrant restaurant, lounge or bar. We also offer a wide variety of ice cold beers, wines and spirits to accompany your meal.

Our accommodation(s)

Contemporary, tailor-made stylish rooms, all influenced by the city's rich tailoring history.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.0/5  3 reviews

TripAdvisor Rating  3.5/5  159 reviews

Good stay

Customer review rating 3.5/5

Jade Couples - Confirmed reviews ALL

Warm welcome, clean and covid friendly, fantastic facilities & staff were very accommodating.

Dear JADE H., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deborah Fletcher Hotel Manager

Nice little stay

TripAdvisor rating 5.0/5

AndreewL14 Couples - TripAdvisor review

Booked the Mercure on a whim for 1 night in Leeds as the price was quite cheap. Upon arrival we were able to check in early as the room was available (likely through lack of visitors due to COVID-19). The receptionist was lovely and very helpful with directions and questions asked. The room had all you could ask for, even an espresso machine but no way to warm milk so espresso or nothing. There was still tea and instant coffee available too. Shower was lovely although a bit more pressure wouldn’t go amiss. Overall a lovely stay and will be looking to book this hotel again next time I’m in Leeds. Big thanks to the whole team at Mercure Leeds keeping us safe in this uncertain time.

Dear Guest Thank you for sharing your experience, and for your kind review, we hope your next visit will be as pleasant as the previous one. Kindest Regards Deborah Fletcher Hotel Manager

Good location near the centre of Leeds, easy parking and quiet

Customer review rating 3.0/5

Chris J. Couples - Confirmed reviews ALL

An overnight stay visiting relatives. Rather disappointed with a few issues: reception was also a bar so we had to wait whilst the receptionist served drinks to customers; room small and airless: no outside window; beds not very comfortable

Dear CHRIS J., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deborah Fletceher

Beautiful little hotel

TripAdvisor rating 5.0/5

traceymoo Couples - TripAdvisor review

First time 'out' in months and we booked this hotel, very short walk from the station, staff are really friendly & work so hard to try and make your stay as nice as possible...lots of hand sanitizer and a one way system Room was spotless Thanks for a lovely stay

Dear Guest It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards Deborah Fletcher Hotel Manager

Disappointing

Customer review rating 2.0/5

Nicola Couples - Confirmed reviews ALL

The room was lovely decorated and clean that’s where is ends. Tv didn’t work we were told unable to fix. No service on our phones so couldn’t even access any music or anything that way. Check in was long and no happy welcoming face or chat. Check out even worse wasn’t asked how my stay was. When returning to the hotel at around 11 was told we couldn’t get a drink to take to our room not even have any ice to put in our water

Dear NICOLA W., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 29 reviews 8.9/10 Location
  • 46 reviews 7.9/10 Room
  • 32 reviews 7.2/10 Service
  • 24 reviews 6.6/10 Comfort
  • 13 reviews 8.5/10 Cleanliness
  • 8 reviews 10/10 Vibe
  • 8 reviews 6.1/10 Value
  • 7 reviews 10/10 Amenities

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