Mercure Leeds Parkway Hotel 3 stars

TripAdvisor rating 3.5/5 1,206 reviews
Mercure Leeds Parkway Hotel
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+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 16 meeting rooms that can accommodate 225 guests

  • Set in the Golden Acre wildlife park, ideal for exploring

  • Wedding facilities capable of accommodating 225 guests

  • Feel Good Health Club with gym, sauna and pool

  • Leeds Bradford Airport (LBA) five miles away

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Leeds Parkway Hotel

Otley Road
LS16 8AG
leeds
united kingdom

Check-in from 14h00

Check out up to 12h00

  • YORK STREET :   YORK STREET

  • By plane

    LEEDS BRADFORD At 7.89km / 4.9 miles

  • By train

    HORSFORTH At 5.63km / 3.5 miles

GPS :53.867864, -1.592202

Our accommodations

All bedrooms feature an HD LED TV and complimentary high speed WiFi, and most have balconies with views of Golden Acre Park or the hotel grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. F our poster rooms are also available.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Standard Room with 1 double bed Garden side

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Standard Room with 2 single beds Garden side

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Privilege room with 1 double bed and garden view

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Superior room with 1 four poster bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Our restaurants and bars

BAR & BRASSERIE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal in a relaxed atmosphere for an enjoyable dining experience.

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

The Lounge Bar offers a range of wines, beers, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 191

  • Maximum capacity: 325 people

  • Maximum banquet capacity: 225 people

Find out more

Our guest reviews for
Mercure Leeds Parkway Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,366 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,206 reviews

Pleasant stay, but misleading offer on points earned for the stay

Customer review rating 3.8/5

Daniel Solo - 03/12/2019 Confirmed reviews ALL

Friendly check in, and room upgrade due to platinum status Accor club membership. Food was good in the bar, and the barman was friendly and engaging

Dear Daniel B., Thank you for taking the time to tell us about your experience at the Mercure Leeds Parkway Hotel. I am pleased you enjoyed your stay but concerned that our loyalty programme was not what you were expecting. Can you give me some details of what you expected regarding points and what you received and I will see if we can help? Thank you David

Hotel was ok super clean though datec

Customer review rating 3.8/5

!lesley P. Couples - 02/12/2019 Confirmed reviews ALL

Unfortunately. It was not a pleasant experience. We had an early flight booked so we were hoping for a decent nights sleep. Our room had a connection door and although we rolled a towel along the gap at the bottom. It did nothing to block out the snoring coming from the occupant..Our bed was far too hard for us to sleep on... So not a good night. For our stay

Dear L p., Thank you for taking the time to tell us about your experience at the Mercure Leeds Parkway Hotel. I am sorry that your sleep was disturbed by the guest sleeping in the neighbouring room and I will be investigating the interconnecting door to ensure it is working correctly. Sincerely,

Relaxing and refreshing stay

Customer review rating 3.8/5

H. Business - 02/12/2019 Confirmed reviews ALL

Pleasantly greeted on arrival with an upgraded room, including chocolate and a garden view. The room was spacious and nicely decorated. Suns steam room relaxing.

Dear Andrew H., We very much appreciate your comments regarding your stay at the Mercure Leeds Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Little slip up communication down a notch.

Customer review rating 3.8/5

Anthony Couples - 24/11/2019 Confirmed reviews ALL

Your error although Once sorted lovely experience very good, reception could do with better communication Ultra clean room, outstanding food, room heated to perfection, ideally situated for shopping in Leeds with bus stop outside the hotel.

Good

Customer review rating 3.8/5

Tadley T. Solo - 18/11/2019 Confirmed reviews ALL

Good

1 night stay

Customer review rating 3.8/5

G Business - 18/11/2019 Confirmed reviews ALL

This property is really old, bedroom was mouldy, dirty, with a leakage in the bathroom. Their "restaurant" prices are definitely not expected for a 3 star hotel in Leeds, £16 for a burger. The only pro was the comfy mattress and the quick check in.

Customer review rating 3.8/5

Christine P. Friends - 17/11/2019 Confirmed reviews ALL

Room good clean nice fluffy towels. Breakfast was good check in was not brilliant as we were allocated a room only to find that it hadn't been cleaned. We were given a different room but would have preferred not to have been back and forth to reception. Overall appearance of hotel was a little dated. Had spa treatments booked that were both good but pool are was not very warm.

Customer review rating 3.8/5

Mr &. M. K. Couples - 17/11/2019 Confirmed reviews ALL

Overnight airport stay with parking. Room very comfortable, quiet, not too hot and not far from reception. (We had an early start). Staff very friendly and helpful. Would definitely stay again.

Right with my expectations

Customer review rating 3.8/5

Stephane R. Business - 16/11/2019 Confirmed reviews ALL

3 days and 2 nights in a nice environment with a very nice and attentive staff.

Customer review rating 3.8/5

Anonymous Couples - 16/11/2019 Confirmed reviews ALL

We enjoyed our stay. Staff very friendly. Arrived too late to use the spa. Would like to return in better weather

Comfortable stay

Customer review rating 3.8/5

Joy A. Business - 16/11/2019 Confirmed reviews ALL

I had a good stay. Staff were very nice and helpful. Breakfast was nice. A few items on the set evening menu had been substituted.

Satisfactory

Customer review rating 3.8/5

Jodie Business - 12/11/2019 Confirmed reviews ALL

Overall a nice hotel, the room a little old and worn but nice and clean. Breakfast had a really good range of options to suit everyone. Staff very friendly, welcoming and helpful.

Had a lovely 2 nights

Customer review rating 3.8/5

Mrs J. S. Families - 11/11/2019 Confirmed reviews ALL

My granddaughter wedding weekend , wedding at Roundhay but he hotel was really good . Breakfast ok . Staff friendly and helpful

Customer review rating 3.8/5

Elizabeth Families - 11/11/2019 Confirmed reviews ALL

I had a nice stay at the Parkway. It is a good central location, on bus route. It is nice and quite and peaceful there. The bed was very comfortable and room nice and cosy and warm. It was very clean throughout the hotel. Rooms could do with a little updating, there was a leak/watermark on ceiling. Breakfast was nice, but no brown bread - only toast. No porridge either.

City and Countryside side by side

Customer review rating 3.8/5

Elaine Couples - 10/11/2019 Confirmed reviews ALL

Excellent customer service, plenty of parking and a broad menu.

Good staff : tired hotel

Customer review rating 3.8/5

Paul Couples - 10/11/2019 Confirmed reviews ALL

Staff go out of way to help and do a good job but location (rooms, leisure and grounds) need a refresh

Customer review rating 3.8/5

Rob Families - 08/11/2019 Confirmed reviews ALL

Fantastic as usual, great to feel like we have friends on the staff at this hotel.

Generally okay but several issues

Customer review rating 3.8/5

Melissa Families - 07/11/2019 Confirmed reviews ALL

Our stay was generally okay, although we had a number of issues. Firstly, there was no cot in the room, which was rectified quickly but with a broken and dirty cot. I explained the issue and the receptionist said that another would be sent to us before the evening. A new cot, which worked perfectly and was clean, was sent to our room, but left outside as there was no answer (I heard a staff member tell the receptionist this as I was in a queue waiting to speak to reception). We went through a number of keycards during our two-night stay. We were told that if it is placed too close to a phone, this can happen. Too close apparently includes being within the same space of a large changing bag. A small annoyance but reception were always happy to help when this did occur, although I did wait over 15 minutes to be seen at reception one time to sort this out, and they were only dealing with one small group in front of me. I do think it was quite busy whilst we stayed, but perhaps an additional member of reception would be useful during busy times. Our room was incredibly hot, and stayed very warm despite turning the radiators right down - perhaps this was an issue with us not working out a good balance of radiators. We did keep the windows open but unfortunately could not keep the balcony door open as we had our 1 year old with us, and it was quite slippery due to the rain. Perhaps this would've helped significantly. Other people that we knew staying at the hotel said that their rooms were too hot, or "freezing". Our final issue came with the shower - its constant temperature was incredibly hot. This didn't change no matter where we put the temperature dial. By this point, we were busy getting ready for a wedding (the reason we stayed at the hotel), and I didn't want the hassle of pointing this out. This may have been easily rectified had we pointed it out to staff prior to check out. Breakfast was quite good - lots of cereals, hot drinks, juices etc. Somewhat lacking in vegetarian options for hot food though. There was a non-dairy option for milk, which I thought was good, as well as non-dairy spread. Overall, it was an okay stay, and did the job for us for the two nights that we were there. Staff were generally friendly and helpful. The room was quite a good size, and as a family of three we didn't feel crammed in at all. However, I would not stay at this hotel should we visit Leeds again, and I would not recommend it to people we know.

Good base for my wedding weekend

Customer review rating 3.8/5

Rebecca Families - 06/11/2019 Confirmed reviews ALL

Nice big room - plenty of space to get ready! Shower was a bit lacking in power and the room was directly above the bar which meant it was quite noisy on the Friday night. It was also very warm so had to have the windows open during the night in November! Coffee machine in room was great and room service breakfast was good. Staff were friendly and there was plenty of parking available. Some of my guests did complain about the service from reception as they were quite slow to deal with issues and answer the phone at times, but it was quite busy on the Friday evening.

Short Break

Customer review rating 3.8/5

Leslie C. Families - 05/11/2019 Confirmed reviews ALL

Having stayed at this hotel in the past satisfied with the room + service,there was no difference in the standards this time. My only bone was that we were not told when booking that the hotel had a large number of "asylum seekers" staying, we found that they seemed to be a lot of them always congregating around the reception area, a little uncomfortable and seeing them dawdling around the first floor corridors

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