Mercure Leeds Centre Hotel 4 stars

Customer review rating 4.0/5 408 reviews
Mercure Leeds Centre Hotel
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+ 17 Services
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Room 1

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Hotel extras

  • Central location, with plenty of nearby travel links

  • A short ten-miles from Leeds Bradford Airport

  • Leeds railway station is just a five-minute walk away

  • The Loom restaurant features a selection of British cuisine

  • Décor inspired by Leeds textile heritage

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • LEEDS BRADFORDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Hotel location

Mercure Leeds Centre Hotel

23 25
York Place
LS1 2EY
leeds
united kingdom

Tel: +441132042150

Fax: (+44)000000

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DONCASTER SHEFFIELD At 50.53km / 31.4 miles

  • By plane

    LEEDS BRADFORD At 17km / 10 miles - Shuttle paying

  • By boat

    HULL At 100.91km / 62.7 miles

  • By car

    M1 At 1.93km / 1.2 miles

  • By train

    LEEDS TRAIN STATION At 0.97km / 0.6 miles

GPS :53.7972, -1.55411

Our accommodations

Contemporary, tailor-made stylish rooms, all influenced by the city's rich tailoring history.

Accessible room

Privilege Room with 1 Queen Size Bed

  • Max. number of persons: 2
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with the double size bed

  • Max. number of persons: 2

Double Room (Lower Ground Floor),

  • Max. number of persons: 2
  • Area: From 14

Standard Room with 2 Single Beds

  • Max. number of persons: 2
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Standard Room with 1 King Size Bed

  • Max. number of persons: 2
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

THE LOOM

Type of cuisine: Other cooking style

The Loom offers a selection of mouthwatering snacks and hot meals served in our vibrant restaurant, lounge or bar. We also offer a wide variety of ice cold beers, wines and spirits to accompany your meal.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Loom

Photo non contractuelle / Strictly non binding

Enjoy a drink in our spacious lounge bar, is a truly enjoyable experience - the décor throughout is inspired by the city's rich tailoring heritage and will help to ensure that you will have a "relaxing drink".

Our guest reviews for
Mercure Leeds Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

408 reviews

tripadvisor

TripAdvisor Rating 3.5/5

150 reviews

Well located and clean

Customer review rating 4.0/5

Anonymous Families - 10/02/2020 Confirmed reviews ALL

Good: Clean hotel and well located. Staff were friendly and accommodating. Bad: 1. There was no soap in our room upon arrival. 2. Although an infants travel cot was placed in the room as requested, it had no bedding. 3. Restaurant food was poor. Waited 30 mins for a sandwich, and the burger was simply a frozen burger from a supermarket. The hotel is nice and the staff friendly, but the hotel could be a lot better if there was a degree of attention to detail.

Dear MATTHEW W., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely room!

Customer review rating 4.0/5

Joseph Couples - 09/02/2020 Confirmed reviews ALL

Myself and my girlfriend stayed for our birthdays in February 2020. We received chocolates and Prosecco in our room. The bed was extremely comfy and the bath was huge. All in all a great stay and wasn’t expensive. Will definitely be staying here again.

Dear JOSEPH A., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deborah Fletcher

not very convenient

Customer review rating 4.0/5

V. Business - 07/02/2020 Confirmed reviews ALL

Not easy to find, no parking at the hotel (not mentioned), poor breakfast and too long waiting time for a light dinner (50 min)

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Deborah Fletcher

Well located

Customer review rating 4.0/5

Lizzie M. Couples - 06/02/2020 Confirmed reviews ALL

Lovely warm welcome

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Deborah Fletcher

Well located

Customer review rating 4.0/5

Lisa Business - 31/01/2020 Confirmed reviews ALL

Good looking bedroom but as spent time in it not quite so well maintained. Broken draw. No regular tea.

Dear LISA L., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

hotel well located, spacious rooms and good breakfast

Customer review rating 4.0/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

Lack of check-in desk threw me at first, overall well decorated hotel

Dear Mr Fraser, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Deborah Fletcher

Well Located, Nice Hotel but the beds are very uncomfortable

Customer review rating 4.0/5

Dave Business - 30/01/2020 Confirmed reviews ALL

I love the decor of the hotel and the location of it, everything in the room is so nice but the mattresses are rock hard and they slop away from the middle of the bed so it makes it difficult to get comfortable that and the way the fabric of the mattress is quilted to the rest makes large "craters" that dig into you , the pillows are also very hard and flat

Dear DREW T., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deborah Fletcher

Great hotel/location 2nd time staying and same issues

TripAdvisor rating 3.5/5

Kim M 29/01/2020 TripAdvisor review

2nd time staying and again had issues with checking in... Did this online the day before. Got there to find our hotel room had been double booked. Offered free breakfast (not that we used it) as a peace offering. This is the 2nd time I've stayed and had issues checking in. Otherwise it's a perfect hotel. The rooms are clean and decor is lovely. Everything you need in a hotel

Dear Guest, Thank you for your review, I am very sorry to hear of the issues you have faced, I will personally look in to this, we hope to welcome you back soon to the Mercure Leeds Center. Kindest Regards Deborah Fletcher

Ok for business

Customer review rating 4.0/5

Anonymous Families - 28/01/2020 Confirmed reviews ALL

This hotel was appropriately located and accessible for business, however I was there on personal time. It felt small and basic, the bed sheets were not clean and there was bath product splashes all up the wall in the bathroom which suggested that hadn’t been cleaned before our arrival either. The evening check in was brisk and transactional, not overly inviting and certainly not a friendly first impression . However, the breakfast waitress was very helpful and friendly. Might consider again if I had to work and was travelling solo. Would not go back with family or friends as was very disappointed.

Dear KERRY B., Thank you for taking the time to tell us about your experience at the Mercure Leeds Center Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deborah Fletcher

Not great

Customer review rating 4.0/5

Eleanor H. Couples - 27/01/2020 Confirmed reviews ALL

Cons: Expensive Dirty Basement rooms are awful Tiny rooms Unprofessional checking in and out Not given any information on arrival I.e. breakfast or checking out times Pros: Location Nicely decorated I stayed here when it was the new Ellington and this is why we came back, nothing like it was! Overall very disappointing and won't be coming back here again.

Dear ELEANOR h., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deborah Fletcher

Well located

Customer review rating 4.0/5

Jo Couples - 27/01/2020 Confirmed reviews ALL

The privilege room was lovely clean and spacious. It would have been nice if we had the balcony as advertised. It is so central and near all bars and shops

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, please request on booking for a balcony and we will definitely allocate balcony room to you on your next visit. Kindest Regards Deborah Fletcher Hotel Manager

Excellent location for the city, comfy room,

Customer review rating 4.0/5

Rachel Business - 27/01/2020 Confirmed reviews ALL

Excellent location in Leeds, the hotel is based on a quiet street just 5 minutes walk from the city centre. Comfy hotel rooms, clean, and very well looked after, with complimentary drinks and biscuits in room. A good selection of drinks in the bar and a simple breakfast on offer.

Dear Rachel M., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards Deborah Fletcher

Further out than we thought

Customer review rating 4.0/5

Anne Friends - 26/01/2020 Confirmed reviews ALL

The room was comfy and the decor was sweet - had buttons on the wall (set in the textile area). Bath area needed a refresh. The hotel is about 14 mins walk from the centre so needed it to be closer on a night out. Taxis were great though. Staff were helpful. No parking - 6 mins away by foot

Dear Guest, Thank you for the great review of our Hotel Mercure Leeds Center. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Deborah Fletcher Hotel Manager
Customer review rating 4.0/5

Ancient B. M. Couples - 23/01/2020 Confirmed reviews ALL

Excellent location, staff and room. Didn't have breakfast so can't comment

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Deborah Fletcher Hotel Manager

Miss

Customer review rating 4.0/5

Donna Couples - 20/01/2020 Confirmed reviews ALL

Lovely room, good option to adjust heat. Great price.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Deborah Fletcher

Great room & location, dissapointing breakfast

Customer review rating 4.0/5

David C. Couples - 13/01/2020 Confirmed reviews ALL

We stayed in a very nice ground floor room, well equipped, clean, nicely decorated and very quiet. We had breakfast the next day which was very disappointing, the scrambled egg in particular was inedible. Would stay again but would eat elsewhere.

Dear DAVID C., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Always a pleasure staying with Mercure in.Leedsm

Customer review rating 4.0/5

Pauline W. Families - 13/01/2020 Confirmed reviews ALL

Our 3rd visit to.this hotel. Automated check in and departure were very convenient. Rooms always clean and comfortable and staff polite and helpful.

Dear PAULINE W., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lots of niggles - needs some attention to detail!

Customer review rating 4.0/5

Chris M. Couples - 13/01/2020 Confirmed reviews ALL

Extremely small rooms. Access to bed on one side almost impossible. 'Drip' of a shower could not achieve a correct temperature. Supplied kettle in the room set smoke alarm off at 7.15am, hotel evacuated. 'Hot' breakfast items stone cold. Breakfast juices in stupid large jugs could not be poured properly, constant puddles on floor. No lemon for a G&T!!

Dear CHRISTOPHER M., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not 4 star..more 3 star hotel.

Customer review rating 4.0/5

Anonymous Couples - 12/01/2020 Confirmed reviews ALL

Bathroom was in very poor standard. More like a 2 star hotel i stayed with friends at a way cheaper price!!

Dear PAUL B., Thank you for taking the time to tell us about your experience at the Mercure Leeds Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location and good value for money

Customer review rating 4.0/5

Mrs E. Families - 11/01/2020 Confirmed reviews ALL

Upgraded to bigger room Helpful staff

Dear PATRICIA E., We very much appreciate your comments regarding your stay at the Mercure Leeds Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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