Very comfortable bed and quiet room. Bathroom not well designed with lack of hooks for used towels.

Stayed for anniversary and wen we got to our room they had made it all romantic and beautiful

Easy check in, however guest map of hotel should be provided. Got lost on several floors trying to find room on check in and check out. The bed was EXTREMELY comfortable, and room amenities great. Pricing at bar though rather high. Would likely recommend to drink at the pub around the corner. All in all, a nice one night stay! Thank you.

Thoroughly enjoyed our stay and the staff were amazingly polite and went out of their way to be helpful. We will be visiting again!

Hotel is clean tidy more intimate than a lot of the bigger ones good breakfast, but found privalage room a little basic and not well planned to Novotel superior rooms

Stylish and high quality hotel. Bed was super comfy. Loved the fresh coffee in the room. Breakfast and the pizza I ordered were both fantastic. First choice when returning to Leeds

Gorgeous room; originally booked as a standard double but after mentioning it was my boyfriend and I’s anniversary, they upgraded our room without hesitation. Hotel was lovely and perfectly located. Couldn’t be happier.

There is no dedicated check in area. Had to ask at the bar about check in. Lady who checked us in told us the room number and that the room was on the lower ground floor. Very business like, not very friendly. Didn’t even direct us as to how to get to the rooms which is at the very back of the hotel. Room was very small. Too hot even after turning down air conditioning. Bed a bit too hard. Can’t fault the cleanliness and there was everything you would need for an overnight stay. Disappointed as have stayed at the hotel before it got taken over by The Mecure group and had really liked the hotel the 1st time we stayed here.

Well located in the city centre. Staff not overly accommodating upon arrival. Priveledge Room for 2 people yet only 1 bath robe and pair of slippers. Only 2 coffees in room, and when asked in reception for more, non available. Also my partner and I drink different drinks however there was only 1 spoon, so had to wash it between uses.

Used the hotel staying for my sons uni open day. Nice decor, good breakfast, clean and most importantly really helpful nice staff. Location is OK and some great restaurants in the street but currently a lot of building work which is slightly off-putting down the other end of the street. Would use again if the rates were at the right level.

Very average stay In sorry to say. Upon arrival, having walked from the station in sideways hail and freezing temperatures, I had to wait five minutes before I could check in because the bar is the reception desk and the barman is the receptionist. So until the two guys in front of me had ordered and paid for their beers, I just stood there wondering how I’d inadvertently booked such a Mickey Mouse hotel. Up in the room the hearing didn’t work so that was great too. Don’t book this hotel if you’re expecting the descent standards you usually get from a Mercure. This just isn’t that place.

Great customer service. Lovely room. Delicious breakfast

2nd time staying and again had issues with checking in... Did this online the day before. Got there to find our hotel room had been double booked. Offered free breakfast (not that we used it) as a peace offering. This is the 2nd time I've stayed and had issues checking in. Otherwise it's a perfect hotel. The rooms are clean and decor is lovely. Everything you need in a hotel

Very nice hotel. The room was large, clean and very quiet, with a hashish mattress. Just right for sleep Staff was excellent and helpful with nothing being too much trouble. Very convenient for the Leeds City Centre

Very central on a side street not far from the station, The lady behind the bar was very engaging and we had a good chat, the bar was not busy. The food menu was not for me, I thought it quite expensive.