Ibis Budget Aguascalientes 3 stars

Customer review rating (ALL Rating) 4.3/5 331 reviews

Ibis Budget Aguascalientes - Image 1
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Description

Hotel extras

  • Breakfast, pet-friendly services, and accessible for people with reduced mobility.

  • Close to major shopping centers and the Coca-Cola plant (less than 3 km).

  • Must-attend annual event: Feria Nacional de San Marcos.

  • Places to visit: Teatro Aguascalientes, Columna de Exedra, Cathedral, and Cristo Roto.

  • Nearby green area: Cerro del Muerto.

Our accommodation(s)

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Hotel location

Ibis Budget Aguascalientes

Blvd Aguascalientes Zacatecas, Km 6, Fracc Arroyo El Molino
20123 AGUASCALIENTES
Mexico

GPS:21.935093, -102.290534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Non contractual photo

Number of Meeting Room
1
Surface of the largest room
29  /  312.153 sq ft
Maximum seats capacity
20
Maximum capacity for banquets
5
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  331 reviews

TripAdvisor Rating  4.0/5  18 reviews

ESTANCIA AGRADABLE

Customer review rating 4.0/5

Jesus M. Business - Confirmed reviews ALL

EXCELENTE ATENCION

Location ok

Customer review rating 3.5/5

Roberto Families - Confirmed reviews ALL

Friendly pet welcomed

Bad experience

Customer review rating 2.5/5

Felipe R. Couples - Confirmed reviews ALL

Initially, we had a very bad experience because it was assigned to us an uncleaned and not prepared room. It was supposed to be a mistake done by the housekeeper by not updating correctly the rooms that were ready in the system. The receptionist immediately changed our room and went up to verify the new one was ready. This created a very bad experience from the first moment.

Dear Felipe R., Thank you for taking the time to tell us about your experience at the ibis budget Aguascalientes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very attentive personnel

Customer review rating 2.5/5

Fernando R. Business - Confirmed reviews ALL

No coffee service at the lobby, No drinkable water supplies...

Dear Fernando Enrique R., Thank you for taking the time to tell us about your experience at the ibis budget Aguascalientes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The staff is very friendly and professional. I only spent one night and I have to say in the hotel, for one night is good enough; however, not for more than one night. It would a big improvement if you provide regular soap, shampoo, and conditioner and not the all in one that you have in the dispensers. Also, you might want to review the quality of your towels, some of them are very old. I have to say that the room was very clean but really small. Also, the room for handicaps could use some changes. For instance, it is desirable that the bed is not fixed agains the wall, handicaps cannot jump into the bed. Also, while the shower is super well equipped to aid handicapped people, it is not the case for the WC, the WC is too close to the wall, thus, to close to the support bar in the wall. You could add extra support with a bar in the other side of the WC. It is appreciated that the room for handicapped people has a phone, however, you may want to add a list of numbers to the concierge and reception of the hotel.

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Other web-users rate our hotel

  • 137 reviews 7.7/10 Location
  • 493 reviews 3.9/10 Room
  • 239 reviews 7.8/10 Service
  • 15 reviews 5.7/10 WiFi
  • 289 reviews 2.9/10 Comfort
  • 200 reviews 3.6/10 Cleanliness
  • 33 reviews 2.8/10 Breakfast

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