Novotel Cambridge North 4 stars

Name: Novotel Cambridge North Hotel | Accor Hotels - ALL
Address: 2, Cambridge Square, CAMBRIDGE, CB4 0AE, United Kingdom
Telephone: +441223867170
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,490 reviews

2, Cambridge Square, CB4 0AE CAMBRIDGE, United Kingdom

Description

Novotel Cambridge North

Hotel that makes every moment matter

Welcome to the Novotel Cambridge North. My team and I are delighted to welcome you to our beautiful city. Whether you are coming for work, a relaxing break or maybe a bit of both, we are committed to making your stay as enjoyable as possible.

Christophe Ughetto, Hotel Manager

The Novotel Cambridge is perfectly positioned for both work and leisure. Close to Cambridge North train station and Cambridge science and business parks, professional trips are a breeze for guests staying here. This new Novotel is less than an hour from Central London and just five minutes by train from the excitement of Cambridge city centre. World-class conference facilities make the Novotel Cambridge an excellent choice for professional events, with rooms and suites available to suit every budget.

The Novotel Cambridge boasts a choice of rooms to suit all requirements. Each one includes a rain shower, 55" TV, and super-fast Wi-Fi. Guests can let off some steam in the indoor pool or jacuzzi, or enjoy a workout in the fully-equipped on-site gym. At the end of a long day, head to the restaurant and bar and enjoy a delicious meal or perfectly-balanced cocktail. Guests can dine from a full dinner service, à la carte menu, or grab something to take upstairs.

Hotel extras

Close to Cambridge North train station
Close to Cambridge Science Park
Close to Cambridge Business Park
Park & Ride service available
Easy access to Cambridge City Centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Room

Superior Queen

2 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

Room

Superior Twin

2 persons
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

Room

Superior Queen with Single Sofa Bed

3 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

Room

Family Room Queen with Double Sofa Bed

4 persons
25 m² / 269 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)

Room

Executive Queen with Single Sofa Bed

3 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

Room

Accessible Superior Queen

2 persons
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

Room

Accessible Superior Twin

2 persons
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Accessible room

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

+44 1223 867170

Railway station
Highway exit

CAMBRIDGE NORTH

Railway station

Access: 160 m / 0.1 mi 2 min walk

M11

Highway exit

Access: 8.37 km / 5.2 mi 8 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Impressed

Happyharry Couples - 5/24/2023 Confirmed reviews ALL

Very welcoming and helpful people in all departments. Comfy and well equipped rooms. Good food in the restaurant. A bit of a challenge to sort out a disabled parking space in the station car park.

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel Cambridge North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team

Good stay

Cristina S. Families - 5/23/2023 Confirmed reviews ALL

The staff was absolutely amazing . Thank you Hannah and reception team for being so nice and made our stay amazing .

Dear CRISTINA , We very much appreciate your comments regarding your stay at the Novotel Cambridge North. So nice to hear such warm words abut our staff. We will make sure to pass your compliments to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Front Office Team Leader

Sap Families - 5/21/2023 Confirmed reviews ALL

Our stat was extremely disappointing. Despite being advised to book the executive suite for my family, we were very dissapointed to find that this was essentially a basic room with a sofa. When we arrived, the room did not appear to be serviced and the divider door was mossing. This was a problem because it meant that we could not divide the sleeping and bathroom area for privacy. We reported this to the front desk and had no response, so we unpacked and tried to get on because it was graduation day for me, so we had a busy schedule. We later tried reporting it again and we’re told that the staff didn’t know why the divider door was missing and that we could pack up and move to the same room on another floor. However this was very late at night and the children were tired and it would be difficult to pack up. There was no servicing of the room, no desk, no close able bathroom door, no glasses - only 2 teacups for 4 people. We also had to ask for towels, water etc and the whole thing was generally dossaponting. On top of the situation with the room, we were also treated quite badly in the restaurant - we were completely ignored, waited 45 mins for food, which turned out to be cold, dried up pizza. While we sat there, at least two staff kept attending the tables near us, so it was very upsetting as it felt like we were being deliberately ignored and discriminated against. Overall, this was a very sad and upsetting experience on a trip for a graduation.

Good evening, Thank you for taking the time to tell us about your experience at the Novotel Cambridge North. I am sorry that read your feedbacks following your stay with us. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we have been in touch during your stay regarding the issues in your 1st bedroom. It is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact us directly if you wish to discuss this matter in further details. Sincerely, Reception Team

Beautifully finished, very pleasant and helpful staff.

A. F. Families - 5/21/2023 Confirmed reviews ALL

We had a great stay, the hotel is really nice, lovely bar area, reception and restaurant. The room was very clean, smart and finished to a high standard.

Dear A., We really appreciate your comments regarding your stay at Novotel Cambridge North. Thank you for sharing positive comments regarding our hotel. In terms your feedback regarding the size of the room and the sofa bed, we are really sorry if we did not meet your expectations. Thank you again for sharing your experience, and if you want to share more about your stay, please do not hesitate to contact us. We hope to see you again Sincerely, Novotel Cambridge North Team

Quiet and very clean

Hannah Families - 5/20/2023 Confirmed reviews ALL

Stayed for 2 nights DBB with my partner and son(3). The hotel is perfect to get into Cambridge on the train which takes 5 minutes. The rooms are a really good size and very clean as is the pool. The breakfast is great with plenty of choice. The evening menu is reasonable but the children's fish fingers were so salty he couldn't eat them. Staff are lovely

Dear Hannah S., We very much appreciate your comments regarding your stay at the Novotel Cambridge North. It is always a pleasure to receive positive feedback. In terms of your comment related with the fish fingers, we are really sorry that you did not like them and the other options from the children menu, therefore, I will share your feedback with our F&B team, I am sure they will appreciate it and it will help us with our future improvement Thank you again for sharing your experience, please do not hesitate to contact us if you want to share more with us about your stay. We hope to see you again in our hotel. Sincerely, Novotel Cambridge North Team

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