ibis budget Luton Airport 2 stars

Customer review rating 4.0/5 1,603 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis budget Luton Airport
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+ 12 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 10 minutes to Parkway station, with links to central London

  • 10 minutes away from Luton Parkway train station

  • An ALLSAFE Clifton Environmental certified hotel

  • Less than a mile from Luton Airport

  • Pet-friendly hotel, with on-site facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LUTON AIRPORTPaying
  • Reception open 24 hours a day
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Snack & beverage machine
Information message

Hotel location

ibis budget Luton Airport

Airport Way
LU2 9DQ
luton
united kingdom

Tel: +441582218280

Fax: (+44)000000

Check-in from 14h00

Check out up to 12h00

  • By plane

    LUTON AIRPORT At 0.97km / 0.6 miles - Shuttle paying

  • By train

    LUTON AIRPORT At 2.25km / 1.4 miles

  • By train

    LUTON PARKWAY At 1.61km / 1 miles

GPS :51.87484, -0.385003

Our accommodation(s)

DOUBLE - Room with large bed for 2 people

Accessible room
  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Business Desk

TWIN - Room with twin beds

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 12 / 129 sq ft
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
Rooms

Our restaurants and bars

ibis budget

Type of cuisine: Other cooking style

Limited Service Restaurant

Our guest reviews for
ibis budget Luton Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,603 reviews

tripadvisor

TripAdvisor Rating 3.5/5

332 reviews

Customer review rating 4.0/5

Andra E. P. Solo - 24/10/2020 Confirmed reviews ALL

Very friendly and helpful staff. I'm very satisfied with the service.

Dear ANDRA ERIKA P., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kev Senior Guest Service Manager

Fine

Customer review rating 4.0/5

Rosemary A. Solo - 17/10/2020 Confirmed reviews ALL

It's near to the airport. The room smelt strongly of cigarettes.

Dear ROSEMARY A., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kev Senior Guest Service Manager

Good

Customer review rating 4.0/5

Anonymous Solo - 09/10/2020 Confirmed reviews ALL

Good hotel, very annoying guest satisfaction emails

Dear GYTIS M., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, kev senior guest service manager

Not overly pleased

Customer review rating 4.0/5

Megan Couples - 09/10/2020 Confirmed reviews ALL

The room we got was nice, but we had no remote for the tv and we had no kettle, tea or coffee. So, we got in from a late flight and couldn’t even have a cup of tea before bed, we couldn’t lie in bed and watch tv, so we just had to go to sleep.

Dear MEGAN R., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, kev senior guest service manager

NICE COMFORTABLE STAY

Customer review rating 4.0/5

Kevin L. Solo - 28/09/2020 Confirmed reviews ALL

NICE COMFORTABLE STAY.

Dear Kevin, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards' Hira
Customer review rating 4.0/5

M. Business - 22/09/2020 Confirmed reviews ALL

Great

Dear BERBECE M., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kev Senior Guest service Manager

Wonderful place to stay

Customer review rating 4.0/5

Encho S. Business - 15/09/2020 Confirmed reviews ALL

Execelent place, clear, near to the airport.

Dear ENCHO S., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kev Senior Guest Service Manager

Cheap hotel near the airport

Customer review rating 4.0/5

Dmitry Solo - 10/09/2020 Confirmed reviews ALL

Inexpensive hotel near Luton Airport. Small but comfortable room, it only has a table, a chair, a bed and a TV. No coffee machine, fridge, etc. Usb charging port is a nice touch. Breakfast from 6am is disappointing, as there are many flights at 6 am! 4 am would be better.

Dear DMITRY E., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kev Senior Guest Service Manager

well located

Customer review rating 4.0/5

Ka D. Families - 06/09/2020 Confirmed reviews ALL

Poor food selection. quality of bed and pillows left a lot to be desired

Dear KEVIN D., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kev Senior Guest Service Manager

Good stay

Customer review rating 4.0/5

Dk Couples - 05/09/2020 Confirmed reviews ALL

Overally was alright. I knew it is a budget hotel. Surprise that is no shampoo or conditioner, just a simple traditional soap. No kettle in the room neither hair-dryer. Extremaly simple hotel with even simpler rooms. 35 quid so same as Premier Inn but difference is huge. It was just 10 hours stay but I don't think I will be coming back. Toilet stinks of smoke in non-smoking room, obviously reported and eventually changed for a different one. Broken TV remote control. Everything very average.

Dear DOMINIK K., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kev Senior Guest Service Manager

Good stay, everything was very clean

Customer review rating 4.0/5

Vlad C. Solo - 30/03/2020 Confirmed reviews ALL

This place is perfect to catch your plane.

Dear Vlad, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

Well located, great value for money.

Customer review rating 4.0/5

Maria B. Friends - 25/03/2020 Confirmed reviews ALL

Check was quick and easy as was check out. The rooms were extremely small but they did the job. The only downsides were that the sheets were noisey so every time one person moved it was quite loud and also the temperature of the room was tricky to maintain. Woke several times, hot then cold.

Good option for early morning flight

Customer review rating 4.0/5

J. Couples - 23/03/2020 Confirmed reviews ALL

Booked this as we had a early morning flight from Luton. Rooms are what you except, basic, but all you need and clean. Staff very friendly and on site parking reasonably priced. Perfect for if you need a bed to catch an early flight as or if you come back from a late one as the terminal is very close.

Good for a cheap stay

Customer review rating 4.0/5

C J. Solo - 23/03/2020 Confirmed reviews ALL

I booked a room for one night after a late evening flight. The hotel was easily accessible from Luton Airport. The room was clean and quiet, and provided for a good night's sleep. I also paid for the hotel breakfast in the morning. There was a range of food available (continental breakfast, cereal, fruit) however the quality of the food wasn't brilliant. The bread was stale. However, for a budget hotel it was fine and I'd still book again for a convenient overnight stay.

Very good

Customer review rating 4.0/5

Elwis Couples - 22/03/2020 Confirmed reviews ALL

Good value, small size room but small price also, exceptionally clean.

Dear Elwis, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

Clean and convenient for the airport

Customer review rating 4.0/5

David V. D. Couples - 18/03/2020 Confirmed reviews ALL

The stay at your hotel was not bad at all. Room was small, but very clean indeed, and had the facilities I needed. I would have appreciated a little more in the way of toiletries than one small bar of soap. The check-in process was not ideal though. The staff member was not pleasant to deal with and throughout the transaction stared down at his keyboard with no eye contact at all. As a deaf person who lip reads in addition to wearing hearing aids, this was not easy. Please give your staff better training.

Dear DAVID D., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.. Yours Sincerely, Ana Merriman

Budget hotel

Customer review rating 4.0/5

Rachelle Couples - 17/03/2020 Confirmed reviews ALL

Room clean and basic

Dear Rachelle, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

Very good stay!

Customer review rating 4.0/5

Nik T. Solo - 17/03/2020 Confirmed reviews ALL

Good location. Well isolated for the good night sleep. Nice bathroom.

Dear Nikac, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira
Customer review rating 4.0/5

D. Solo - 17/03/2020 Confirmed reviews ALL

Very basic. Poor bar choice. Arrived to find price on the day was lower than the member rate I had paid.

Dear MCCOLL D., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Yours Sincerely, Ibis Budget Team

Good stay and great access to Luton Airport

Customer review rating 4.0/5

Ross Business - 16/03/2020 Confirmed reviews ALL

Overnight stay while on business

Dear Ross, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

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