ibis budget Luton Airport 2 stars

TripAdvisor rating 3.5/5 319 reviews
ibis budget Luton Airport
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+ 11 Services
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Room 1

Number of guests
Children's age

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How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 10 minutes to Parkway station, with links to central London

  • 10 minutes away from Luton Parkway train station

  • Currency exchange bureau located onsite

  • Less than a mile from Luton Airport

  • Pet-friendly hotel, with on-site facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LUTON AIRPORTPaying
  • Reception open 24 hours a day
  • Currency exchange
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Luton Airport

Airport Way
LU2 9DQ
luton
united kingdom

Tel: +441582218280

Fax: (+44)0

Check-in from 14h00

Check out up to 12h00

  • By plane

    LUTON AIRPORT At 0.97km / 0.6 miles - Shuttle paying

  • By train

    LUTON AIRPORT At 2.25km / 1.4 miles

  • By train

    LUTON PARKWAY At 1.61km / 1 miles

GPS :51.87484, -0.385003

Our accommodations

DOUBLE - Room with large bed for 2 people

  • Max. number of persons: 2
  • Area: From 12
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Business Desk

TWIN - Room with twin beds

  • Max. number of persons: 2
  • Area: From 12
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 12
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room

Our guest reviews for
ibis budget Luton Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,486 reviews

tripadvisor

TripAdvisor Rating 3.5/5

319 reviews

ibis Luton Airport

Customer review rating 4.0/5

James Business - 17/01/2020 Confirmed reviews ALL

clean, friendly staff. the hot drinks are overpriced.

Small room, cold, noisy.

Customer review rating 4.0/5

Alexander F. Families - 15/01/2020 Confirmed reviews ALL

First of all the parking for 1 night is ridiculous. The room was extremely cold, the air conditioning couldn`t be adjusted because there were no remote control. The wall were frozen and we couldn`t sleep at all. All in all it was the worst experience we`ve had in a UK hotel.

Dear ALEXANDER F., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I am sorry that you had some heating issues while your stay however I will pass this on to our maintenance manager who would be able to take appropriate measures regarding this matter. I appreciate your comments regarding remote for the air-con however there is a heating panel on the wall in room from where you can adjust your room temperature . Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hira

Ok

Customer review rating 4.0/5

N S. Families - 14/01/2020 Confirmed reviews ALL

When we were checking in the girl wasn’t helpful and as we couldn’t check and arrived early, it seemed it was an inconvenience to leave our bags. However when we returned that night to check in, the receptionist was more than helpful which left us much happier staying. Rooms were ideal and adequate and spotless.

Dear NIAMH S., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

Excellent value for money

Customer review rating 4.0/5

Fa Friends - 13/01/2020 Confirmed reviews ALL

Clean, comfortable and warm

Dear Francis, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

CLEAN & TIDY BUT COLD AND NO HOSPITALITY TRAY

Customer review rating 4.0/5

Mr U. Solo - 13/01/2020 Confirmed reviews ALL

Flight came in on time as expected at just before midnight. Getting room key was OK, but very diasappointed to find the room was cold, and the small electric heater could not be adjusted. Not possible to make a hot drink, because no kettle nor tea/coffee. Too tired to complain to reception, & just went to bed.

Dear MIKE R., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that you had some heating issues while your stay please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I appreciate your comment regarding tea facilities in the room however its' an ibis budget brand standard. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hira

Heating

Customer review rating 4.0/5

George Solo - 13/01/2020 Confirmed reviews ALL

The room was very cold when I entered. Having to set the control to heat it went off in the night leaving the room cold in the morning.

Dear GEORGE G., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I am sorry that you had some heating issues while your stay however I will pass this on to our maintenance manager who would be able to take appropriate measures regarding this matter. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hira

Simple & Efficient.

Customer review rating 4.0/5

Michael M. Solo - 12/01/2020 Confirmed reviews ALL

Serviced My.requirements. Unfortunately to My disbelief there was NO SOAP or BASIC BATHROOM TOILETRIES IN THE ROOM or THE WHOLE HOTEL!

Dear Michael, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I appreciate your comments regarding toiletries however its' an Ibis budget brand standard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

Very satisfied

Customer review rating 4.0/5

Alan L. Couples - 12/01/2020 Confirmed reviews ALL

Staff polite/helpful , great value for money , good location for airport, comfy bed, room warm, very good en suite bathroom , quiet, enjoyed stay , very nice breakfast which is served from 4am great as our flight was 6 50 am so needed to be at airport at 5am

Dear Alan, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

Clean, comfy, polite and helpful staff.

Customer review rating 4.0/5

Anonymous Families - 06/01/2020 Confirmed reviews ALL

The hotel is very basic and did not provide any toiletries. However apart from this the room was very clean and comfortable. The staff were extremely polite and accommodating.

Dear Cordelia, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

Cheaper but not worth it

Customer review rating 4.0/5

Anonymous Couples - 06/01/2020 Confirmed reviews ALL

Cheaper than the Holiday Inn and other hotels next to Luton but a lot worse. Rooms not fully soundproof from airplanes, very small and no shower gell etc.. For a few pounds more you can get all this in surrounding hotels.

Dear Leon, Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hira

Woke up more tired than when I went to sleep!

Customer review rating 4.0/5

Helen R. Families - 05/01/2020 Confirmed reviews ALL

Check in was easy and the person checking us in was very pleasant. The room was nice and clean. However the mattress was like sleeping on a tombstone, there was only one pillow per bed, and that was flat as a pancake and there was no soap in the bathroom.

Dear Helen, Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hira

Mr

Customer review rating 4.0/5

Anonymous Couples - 03/01/2020 Confirmed reviews ALL

The hotel staff were welcoming and courteous. Our room was very clean and tidy. The only couple of drawbacks were paying £10 extra for parking. And the mattress on the bed was a bit too hard. Other than that, we had a lovely stay.

Dear Mark, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

Excellent value and handy for the airport

Customer review rating 4.0/5

Gill Couples - 02/01/2020 Confirmed reviews ALL

Just right. Great value. Good sleep. Breakfast set us up for a day of travelling.

Dear Gillian, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

Great value

Customer review rating 4.0/5

Lubor Solo - 01/01/2020 Confirmed reviews ALL

Have stayed with you several time. Shame to see that damage to your bathrooms is not fixed.

Dear LUBOR B., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Ana Merriman

Satisfied our needs and was clean and well kept.

Customer review rating 4.0/5

D.y. Couples - 30/12/2019 Confirmed reviews ALL

It’s a pity there were no facilities for an evening meal.

Good

Customer review rating 4.0/5

Goran Solo - 28/12/2019 Confirmed reviews ALL

Everything was good for a budget hotel. However, one receptionist was really unpleasant, would dare to say rude. Ordered a pizza (he said that's the only thing they have, was fine with that) and 2 beers. He didn't bring me beer, didn't say should I wait to take it and the way he was talking it looked like he's really annoyed by me and other guests, but it wasn't busy. At the end, I asked him for the beer and he gave it to me and brought pizza eventually. I don't expect any lux service in a budget hotel, however more communication is definitely needed. Was so cranky so I didn't dare to ask anything at first.

Very good value for money

Customer review rating 4.0/5

Linda L. Families - 28/12/2019 Confirmed reviews ALL

Easy to find and lots of space to park in front of the hotel. Quick check in. Room was basic but new and clean. Only miss is a hairdryer.

Good for the pocket. Terrible for the soul.

Customer review rating 4.0/5

John Business - 27/12/2019 Confirmed reviews ALL

Like a modern prison, I imagine. My advice is stump up another £30 and feel much better about life.

Perfect weekend

Customer review rating 4.0/5

Rita Families - 27/12/2019 Confirmed reviews ALL

It was a perfect weekend.

Poor

Customer review rating 4.0/5

Dras Business - 26/12/2019 Confirmed reviews ALL

Remote control for Tv did not work. Shower water tray blocked up. Staff can be more friendly

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