Mercure Istanbul Umraniye

Note Avis clients (Note ALL) 3.7/5 136 avis

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Description

Nos hébergements

Localisation de l'hôtel

Mercure Istanbul Umraniye

Alemdag Cad Site Yolu Sokak, No 20 Umraniye
34768 ISTANBUL
Turquie

GPS:41.028724, 29.116724

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

MUNDO RESTAURANT

Le restaurant Mundo vous propose des plats turcs et internationaux. Il vous accueille pour le petit déjeuner, le déjeuner et le dîner.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.7/5  136 avis

Note TripAdvisor  4.0/5  204 avis

No way this is a four star hotel. They are determined to offer the bare minimum.

Note TripAdvisor 2.0/5

Ted P Avis TripAdvisor

The biggest issue: The food is expensive yet not very good--even so, the manager told me that it was a "problem" that I was ordering food to my room from a delivery service! That kind of directive is totally new to my experience. There were also lot of other problems. My room was pretty cramped, and not very well designed in terms of space. (It was a very oddly shaped room that had lots of dead, unusable space.) The lamp on the desk had a broken wire that was bandaged with electrical tape; nonetheless, it shorted out and almost shocked me when I tried to turn it on. The hammams in the spa area were not functional. The towels offered in the spa area are basically thin rags. The front desk person was not willing to help me in calling a pharmacy to order some medications (I don't speak Turkish). He told me to just visit the pharmacy myself. The laundry service was overpriced. The coffee machine was erratic in the breakfast room. The electricity went out one morning. The water was shut off for one evening. The breakfast, besides being not very good, had very odd selections. The most extensive part of the breakfast is the salad bar/olive bar--who wants to eat salad and olives for breakfast? The hot dishes were sometimes not very hot. (The containers used to serve the hot dishes had broken hinges and wouldn't stay open unless you held it open with one hand...making it difficult to serve yourself.) The air conditioning is quirky--sometimes setting the A/C at 23 degrees makes the room cooler than setting it at 19 degrees... There were advertisements in my room. I had to pay for my entire 2-week stay in advance, and could not make it shorter without losing money. (I should have recognized this as a red flag.) I am probably forgetting other things. I go to Istanbul several times a year, but I will never stay here again, despite the convenient location. The hotel is designed to meet only the minimum standard of acceptability.

Non satisfait

Note Avis clients 1.5/5

M. En couple - Avis confirmés ALL

Je me suis enregistré sur le site à l’avance afin d’éviter de perdre du temps en arrivant et l’accueil a pris beaucoup de temps pour l’enregistrement. Mon statut gold n’a pas été pris en compte, l’hôtel était loin d’être complet, le surclassement n’a pas été proposé et ma boisson offerte non plus. Déçu pour un hôtel 4 étoiles, cependant très bon petit déjeuner et personnel serviable et accueillant au petit déjeuner

An acceptably unacceptable stay!

Note TripAdvisor 2.0/5

GillyW57 Avis TripAdvisor

An interesting stay - not what we were expecting! Rooms were comfortable and staff were friendly and keen to please. However, the hotel has no bar - despite being advertised and showing photos of a bar and there is no alcohol served anywhere in the hotel. The restaurant was pleasant but deserted so no atmosphere. The menu was limited and the food was barely adequate. There is nowhere else close by to eat or drink. Breakfast was included although we were advised otherwise, but choices were not particularly international. It was an adequate hotel but not the start to our holiday that we were expecting.

OK One-Night Stsy

Note TripAdvisor 4.0/5

Gourmandsouth En couple - Avis TripAdvisor

The Receptionist was excellent as was dinner - we were the only diners as it was a national holiday. The room was fine but in the morning whilst in the shower all the water in the bathroom stopped. Reception said there was a problem with their water pump which was soon resolved. The Hotel is in a business area on the Asian side which is not ideal for the airport or port.

Tous services confondus

Note Avis clients 4.0/5

B. O. L. En famille - Avis confirmés ALL

La chambre était bien... spacieuse et propre. Le personnel ne parle aucune langue hors le turque ce qui rendait la communication difficile mais il était très accueillant et courtois. Le seul problème c'est le petit déjeuner qui ne variait jamais. Ce serait bien de proposer autre chose de temps en temps

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 108 avis 6.5/10 Site
  • 199 avis 5.8/10 Chambre
  • 241 avis 8.3/10 Service
  • 6 avis 2.9/10 Internet
  • 129 avis 6.2/10 Propreté
  • 104 avis 5.3/10 Petit déjeuner
  • 67 avis 5.8/10 Repas
  • 40 avis 8.5/10 Ambiance

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