Fairmont Quasar Istanbul 5 étoiles

Note Avis clients (Note ALL) 4.6/5 720 avis

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Description

Les plus de l'hôtel

  • Le Gold Lounge offre un service discret et personnalisé, au-dessus du Bosphore.

  • Fairmont Spa treatments are inspired by local traditions, plants and herbs

  • Design élégant et moderne avec vue sur la ville et le détroit

  • Spa Willow Stream avec piscines, hammam, fitness et salon de beauté

  • Authentique cuisine gastronomique Turque mettant en avant des produits locaux

Nos hébergements

Localisation de l'hôtel

Fairmont Quasar Istanbul

Buyukdere Caddesi No 76,, Mecidiyekoy
34393 ISTANBUL
Turquie

GPS:41.065599, 29.000436

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  720 avis

Note TripAdvisor  5.0/5  1 842 avis

Certificat d'excellence 2024

Gold Lounge - Team Butler

Note TripAdvisor 5.0/5

AD812 Escapade entre amis - Avis TripAdvisor

Nous avons séjourné 2 nuits au Fairmont d Istanbul. Cette note est uniquement pour le Gold Lounge où le service a été exemplaire, rarement j ai eu une telle qualité de service avec cette equipe. Butler Team (Seven Irem, Irem et Onur). Ils ont grandissement amélioré un séjour qui avait mal commencé!

Dear AD812, Thank you for taking the time to share your experience. We are delighted to hear that your stay at the Fairmont Istanbul was greatly enhanced by the exceptional service provided by our Gold Lounge Butler team, including Seven, Irem, Irem, and Onur. It is always our goal to provide the highest level of service, and we are pleased that their efforts turned your experience around. Your feedback is invaluable, and we look forward to the opportunity to welcome you back for another memorable stay in the future. Best regards,

Merveilleuse expérience

Note TripAdvisor 5.0/5

Titi-Pom Escapade entre amis - Avis TripAdvisor

Expérience toujours agréable dans un Fairmont. Service à la hauteur des lieux, surtout la Butler Team au Gold Lounge. Ce privilège est toujours fortement apprécié. Un grand merci à Irem, Seven, Onur et leur manager Irem du Gold Lounge 🙏 qui ont eu une attention toujours impeccable et très professionnelle

Dear Titi-Pom, Thank you for sharing your kind feedback. We are thrilled to hear that your experience at the Fairmont was once again enjoyable. We take great pride in providing exceptional service, and we are delighted that our Gold Lounge Butler team, including Irem, Seven, Onur, and their manager Irem, made a positive impact on your stay with their impeccable attention and professionalism. Your appreciation means a lot to us, and we look forward to welcoming you back for another memorable experience in the future. Best regards,

Bien situé et bon séjour

Note Avis clients 5.0/5

Kaimana E. C. En famille - Avis confirmés ALL

La famille a apprécié la convivialité, les services, l’accueil....

Bon séjour

Note Avis clients 5.0/5

Anonyme Voyage solo - Avis confirmés ALL

Une belle expérience merci fairmont

Personnel exemplaire

Note Avis clients 4.0/5

Salah E. R. En famille - Avis confirmés ALL

Comme d'habitude on a passé un séjour agréable, en dépit de quelques choses a améliorer. Le personnel depuis l'arrivée jusqu'au départ, à la réception tout le monde est sourillant, acceuillant, réactif et disponible tel ETHEM ÇAM, DOGUKAN , au petit déjeuner tout le monde était 5/5 Amet, Tanjur, Emri, ...et enfin au Lounge Seven,Mucahit,le chef Batuhan, Murat, Onur et Irem. Reste à revoir la propreté au niveau des chambre beaucoup de poussière services de chambres médiocre( manque de produits de salle de bain). Equipements, moquettes vétustes besoin de changement. Les baies vitrées et fenêtres non étanches le vent souffle sur les rideaux. Hormis ces petite imperfections, on a passé un séjour agréable comme toujour. Merci infiniment

Dear Salah E. R., Thank you so much for taking the time to share your thoughtful feedback. We are truly grateful for your kind words about our staff and are delighted that, overall, you had a pleasant stay. It is always wonderful to hear that our team members made a positive impact on your experience, from the warm welcome at reception to the attentive service in the breakfast area and Lounge. We will be sure to pass on your compliments to Ethem Çam, Dogukan, Amet, Tanju, Emre, Seven, Mucahit, Chef Batuhan, Murat, Onur, and Irem, as they will be thrilled to know they contributed to your enjoyment. We deeply appreciate your constructive criticism as well, as it allows us to focus on areas where we can improve. We sincerely apologize for the issues you encountered with cleanliness in the room, including dust and the lack of bathroom products. This is certainly not the standard we aim to provide, and we will address these concerns with our housekeeping team to ensure that future guests experience the highest level of cleanliness and attention to detail. Regarding the condition of the carpets and equipment, as well as the issues with the windows and drafts, we understand how these imperfections can impact the comfort of your stay. We will look into replacing or repairing these items promptly to ensure a more comfortable environment for our guests. We are grateful for your continued support and understanding despite these minor issues. Your feedback is invaluable to us, and we are committed to making improvements to enhance the quality of our services and facilities. We look forward to welcoming you back on your next visit, where we hope to provide you with an even better experience. Thank you again for sharing your thoughts, and we are truly honored to have had the opportunity to host you. Best regards, Aykut Uzunoglu Front Office Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 289 avis 7.5/10 Site
  • 540 avis 8.7/10 Chambre
  • 808 avis 8.9/10 Service
  • 6 avis 7.1/10 Internet
  • 254 avis 8.5/10 Petit déjeuner
  • 228 avis 9.3/10 Ambiance
  • 198 avis 8.3/10 Confort
  • 192 avis 8.9/10 Installations

Dispensé par Trustyou

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