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Mercure São Paulo Bela Vista Hotel 4 estrelas

Classificação clientes Avis 4.3/5 6.627 comentários

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Mercure São Paulo Bela Vista Hotel
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+ 19 Serviços

Extras do hotel

  • O hotel oferece estrutura completa para lazer, com sauna, academia e piscina.

  • 5 salas de reuniões com capacidade para até 150 pessoas

  • Distância de 15 minutos de carro para o Aeroporto de São Paulo - Congonhas

  • 36 minutos de carro até o Aeroporto Internacional de São Paulo - Garulhos

  • Os principais hospitais da região estão em um raio de 10 minutos de carro do hotel

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • EstacionamentoServiços pagos
  • Acesso para cadeiras
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-outServiços pagos
  • Máquina de engraxar sapatos
Lazer e atividades
  • Piscina Climatizada
  • Academia
  • Sauna Seca e úmida
Alimentação
  • Café da manhãServiços pagos
  • 1 Restaurante(s)
Serviços de negócios
  • 5 Sala(s) de reuniões
  • Business center de auto-atendimento
  • Serviço de cópia/impressão disponível

Localização do hotel

Mercure São Paulo Bela Vista Hotel

Rua Maestro Cardim 407
Paraiso
01323000 sao paulo
brasil

Tel: +551128537000

Fax: (+55)11/28537088

Check-in a partir das 12h00

Check out até as 12h00

  • ESTACAO SAO JOAQUIM :  SOUTH SAO JOAQUIM

  • De avião

    CONGONHAS AIRPORT A 6 km / 3,73 milhas

  • De avião

    GUARULHOS INT AIRP A 30 km / 18,64 milhas

GPS:-23.564738, -46.641155

Nossas acomodações

Quarto Superior com 1 cama de casal

  • Número máximo de pessoas: 2
  • Superfície: A partir de 28 m² / 301 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Telefone de ligação direta

Quarto Superior com 2 camas de solteiro

  • Número máximo de pessoas: 2
  • Superfície: A partir de 28 m² / 301 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Telefone de ligação direta

Room Office - Apartamento sem cama adaptado como escritório

  • Número máximo de pessoas: 2
  • Superfície: A partir de 28 m² / 301 sq ft
Quartos

Nossos restaurantes e bares

BONJARDIM RESTAURANT

Tipo de culinária: Internacional

.

Almoço

12:00 - 15:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

19:00 - 23:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 5

  • Tamanho máximo: 105 m²

  • Capacidade máxima: 150 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure São Paulo Bela Vista Hotel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

6.627 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

785 comentários

2020 Certificado de Excelência Trip Advisor
Certificado de excelência 2020

A modern hotel on the verge of total excellence

Classificação TripAdvisor 4.0/5

Gilbraz S Couples - 18/07/2019 Avaliação certificada TripAdvisor

I had to stay for more than 15 days, our stay was very good, to improve I would suggest a few things: (1 The wlakies talkies of the cleaning and maintenance staff can be adjusted to a lower volume as they are overly loud, beyond (2) After a long stay at the hotel, the ideal would be to facilitate the stay, not only to inform that the hotel would be crowded and should leave the place, without (3) The refectory during the cold was a refrigerator, because the walls are glass and without any type of heating, extremely uncomfortable during breakfast. Positively highlight the excellent food of the self-service lunch and the attendance of food of 24 hours, presentation, taste and quality. The courtesy of the reception desk is to be commended.

Dear guest We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Juliana Souza/Manager Assistant

Good Business Hotel

Classificação TripAdvisor 4.0/5

LGazzi Business - 18/09/2017 Avaliação certificada TripAdvisor

Near Beneficiencia Portuguesa and Oswaldo Cruz as well as AC Camargo, this hotel has a business atmosphere and is handy to anyone that need to stay nearby, for meetings or medical treatment. Employees very attentive to your needs, speak English and Spanish pretty well. The traffic by the end of day in this area of SP is always standstill, so expect for some delay when waiting for a taxi or Uber. The Subway is not too far if you're able to walk 10-15min. For the hospitals otherwise, the car is needed as you `climb the hills` to get to them.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulo Crema Manager

Excellent service and good location

Classificação TripAdvisor 3.0/5

Marcelo1965 Business - 29/05/2017 Avaliação certificada TripAdvisor

Room is an average but the bathroom is no good. Goog location and the service is very good. Easy access. Is also easy to leave the hotel and have access to Sao Pauo city. Nearby restaurants. The hotel restaurant is also good and the price is fare.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Paulo Crema Manager

Good stay!

Classificação TripAdvisor 4.0/5

alanjeceb Business - 22/02/2017 Avaliação certificada TripAdvisor

Good hotel and service, in general, good too. I requested an early check in on arrival in the morning and due to the delay of the room release they decided not to charge me for going in early. Such a solution was satisfactory.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Central Towers Hotel. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema Manager

Price is just fair

Classificação TripAdvisor 4.0/5

diogob706 Business - 31/01/2017 Avaliação certificada TripAdvisor

One of the best cost-benefits when talking about Accor Hotels. It's very well situated, you are very close to the main attractions of São Paulo. The hotel itself is cozy and very comfortable, staff is welcoming and easygoing. The only con is the bed mattress, which is too soft. But I think it's just my view, probably the majority of guests likes that. Other than that, you have a mini kitchen (microwave, mini bar and cutlery), free wifi and cable tv. If you want to spend some time working at the room you have a very large desk behind the bed, very comfortable. Parking is not free, but the price is ok for São Paulo standards (R$ 20/day).

Dear Guest, Thank you for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema Manager

A safe place to stay in a city with many problems...

Classificação TripAdvisor 4.0/5

Guy H Family - 07/12/2016 Avaliação certificada TripAdvisor

Sao Paulo is not the city you would like to visit, but if you have to be there, this hotel is a good option. Located close to a motorway exit, it is easy to park your car with the valet service. the rooms are spacious and convenient. Breakfast is plenty. The hotel staff is friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulo Crema Manager

Good but can be better

Classificação TripAdvisor 4.0/5

Freedom230641 Couples - 23/03/2016 Avaliação certificada TripAdvisor

The hotel was good, but the shower was with problems and the kitchen's light wasn't working. In general, the room was good enough, but can be better. A little suggestion is to have some room instructions printed (like, where we turn on/off the air conditioner, the lights..).

Dear Guest, Thank you for taking the time to tell us about your experience, I am sorry that your experience did not meet your expectations; please allow me to express my apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elaine Thome Manager

MERCURE WAS VERY GOOD

Classificação TripAdvisor 2.0/5

zizoduarte Couples - 19/12/2015 Avaliação certificada TripAdvisor

Parking bad service and time-consuming blackout curtain short entering light in the room broken electrical cabinet door bad service at the cafe in the morning small space with few employees to meet Sweet croisant served at the cafe in the morning were bad

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Central Towers Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elaine Thomé Manager

Nothing but appearances

Classificação TripAdvisor 3.0/5

Patrícia Yuri Y... K Family - 05/12/2015 Avaliação certificada TripAdvisor

The hotel looks very good, but it is not. The bed was very bad, so I could not sleep at all during the night and got a backache that last for 10 days. The carpet, the couch, the sink, the microwave, the dishes in the room were dirty. There was no toaster during breakfast.

Dear Guest, We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your opinion, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Elaine Thome Manager

Conundrum

Classificação TripAdvisor 3.0/5

Bruno S Business - 16/11/2015 Avaliação certificada TripAdvisor

I usually stay every other week in this hotel. Albeit having a great location and very efficient staff, I had problems this time with an air-conditioning not properly working, dirty bedroom sheet, expired minibar products (expired date of consumption ranging from 6 months-1 month expiration). Every time I stay in the hotel, it looses one star...

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Central Towers Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Mercure. Sincerely, Elaine Thome General Manager

A Nice Little Place to Stay

Classificação TripAdvisor 5.0/5

RSam101 Business - 06/11/2015 Avaliação certificada TripAdvisor

The front desk and concierge staff were professional and took care of issues in a timely manner. They made every effort to make sure my stay was comfortable and secure. Although the rooms were small they were compact and had all the facilities that one needed for a mid to long term stay. Quiet neighbors, decent breakfast and clean facilities - what more does one want. Special thanks to Leonardo Lima, Eden Araujo, Olavia Portela, Carla Gaddi and Guiherme Aguilar for their dedicated and excellent service.

Dear Guest, We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much! Regards Elaine Thome General Manager

Excellent

Classificação TripAdvisor 5.0/5

MelVicente Couples - 16/09/2015 Avaliação certificada TripAdvisor

Everything Was perfect at our stay. The room is clean, there is a courtesy of coffee and tea in the room. We were very Well treated. The room is large and comfortable. I recommend this hotel very much.

Dear Guest, Thank for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Elaine Thome General Manager

Great location

Classificação TripAdvisor 4.0/5

Pieter v Solo travel - 23/01/2015 Avaliação certificada TripAdvisor

This Mercure hotel has everything I want, when staying in a big city. Big room with working space and a small kitchen. The staff is friendly and helpful. The breakfast is good (but nowhere do you get the great Brazilian breakfast of the past). The location is good, near a subwaystation, São Joaquim and although it is a bit further you can walk to Bexiga in bela Vista and Av. Paulista.

Dear Pieter, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Central Towers Hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Cordialmente, Elaine Thomé Gerente Geral

Worth the price

Classificação TripAdvisor 5.0/5

FelipeMP Couples - 07/09/2014 Avaliação certificada TripAdvisor

Pretty good service, reception and cleaness, it worth what I paid for. The hotel is clean and well located for what I was looking for. Although the neiborhood it's not that beautiful, the hotel street is fine and the hotel is good for the price.

Dear Guest, We very much appreciate your comments regarding your stay at the hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elaine Thomé General Manager Mercure SP Central Towers

Good Choice

Classificação TripAdvisor 4.0/5

João Fernando d Business - 03/09/2014 Avaliação certificada TripAdvisor

The hotel is very well placed, in calm street and also nearby important locations of São Paulo. Its very interesting for who is visiting with plans of doing business. I din't like the blackout of the bedroom, but in the overall I recommend!

Dear Jõao, We very much appreciate your comments regarding your stay at the Mercure SP Central Towers. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elaine Thome General Manager

Sao Paulo Hotel

Classificação TripAdvisor 3.0/5

Dave R Friends getaway - 11/12/2013 Avaliação certificada TripAdvisor

The hotel looks very nice, is very comfortable and is in a great location, but the bedding options are not good they offer only double beds or Twin beds and the Twin beds are not very stable or comfortable.

Prezado Hóspede, Agradecemos por expressar sua opiniao em relação ao nosso hotel e estrutura. Impressões positivas e sugestões são sempre bem vindos. Esperamos vê-lo em breve e que sua proxima estada seja muito agradável. Cordialmente, Elaine Thomé Gerente Geral

Nice hotel, but...

Classificação TripAdvisor 3.0/5

edilsonm233 Business - 23/10/2013 Avaliação certificada TripAdvisor

I've experienced a nice travel and stay. Except for some racist staff members everything went well. Well located and super clean. Wouldn't mind staying there again, this time with my family. Thanks...

Dear Guest, Thank you for taking the time to complete our on line survey regarding your recent stay at our hotel. We very much appreciate and value your feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely Elaine Thomé General Manager

Poor

Classificação TripAdvisor 2.0/5

Luciana R Family - 21/10/2013 Avaliação certificada TripAdvisor

The check in was very slow. There was no porter for the luggages. The decoration of the room looked like so old fashin (the TV for example was a very old model). The drain of the bathroom gave off a bad smell. We ordered room service for the dinner and one of the orders came incompleted (missing the mashed potatoes) and the other one came with a garnish changed. The fitness was so simple.

Thank you for taking the time to tell us about your experience at the Mercure São Paulo Central Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our team to address the problem and prevent future occurrence. Our hotel already have apartments totally reformed with a modern and comfortable presentation. When making your next reservation, please, request one of those new apartments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Paulo Pedroso Administration

avarege

Classificação TripAdvisor 4.0/5

ricardo7214 Business - 19/08/2013 Avaliação certificada TripAdvisor

the hotel service improved since my last stay, mainly regarding the restaurant. This time i did not fell as an intruse. some rooms still need some refurbisch. The curtains seems very dirt, probably because of the air pollution of São Paulo

Prezado Ricardo, Agradecemos seu feedback e através dele sempre poderemos melhorar mais nossa qualidade. Esteja certo que seu feedback no encoraja a buscar o melhor de nossos esforços para atender sempre melhor nossos hóspedes. Junto às equipes responsáveis iremos verificar os pontos observados em sua resposta. Cordialmente, Henrique Antonio Chefe de Recepção Mercure SP Central Towers

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