Sao Paulo is not the city you would like to visit, but if you have to be there, this hotel is a good option. Located close to a motorway exit, it is easy to park your car with the valet service. the rooms are spacious and convenient. Breakfast is plenty. The hotel staff is friendly and helpful.

The hotel was good, but the shower was with problems and the kitchen's light wasn't working. In general, the room was good enough, but can be better. A little suggestion is to have some room instructions printed (like, where we turn on/off the air conditioner, the lights..).

Parking bad service and time-consuming blackout curtain short entering light in the room broken electrical cabinet door bad service at the cafe in the morning small space with few employees to meet Sweet croisant served at the cafe in the morning were bad

The hotel looks very good, but it is not. The bed was very bad, so I could not sleep at all during the night and got a backache that last for 10 days. The carpet, the couch, the sink, the microwave, the dishes in the room were dirty. There was no toaster during breakfast.

I usually stay every other week in this hotel. Albeit having a great location and very efficient staff, I had problems this time with an air-conditioning not properly working, dirty bedroom sheet, expired minibar products (expired date of consumption ranging from 6 months-1 month expiration). Every time I stay in the hotel, it looses one star...

The front desk and concierge staff were professional and took care of issues in a timely manner. They made every effort to make sure my stay was comfortable and secure. Although the rooms were small they were compact and had all the facilities that one needed for a mid to long term stay. Quiet neighbors, decent breakfast and clean facilities - what more does one want. Special thanks to Leonardo Lima, Eden Araujo, Olavia Portela, Carla Gaddi and Guiherme Aguilar for their dedicated and excellent service.

Everything Was perfect at our stay. The room is clean, there is a courtesy of coffee and tea in the room. We were very Well treated. The room is large and comfortable. I recommend this hotel very much.

This Mercure hotel has everything I want, when staying in a big city. Big room with working space and a small kitchen. The staff is friendly and helpful. The breakfast is good (but nowhere do you get the great Brazilian breakfast of the past). The location is good, near a subwaystation, São Joaquim and although it is a bit further you can walk to Bexiga in bela Vista and Av. Paulista.

Pretty good service, reception and cleaness, it worth what I paid for. The hotel is clean and well located for what I was looking for. Although the neiborhood it's not that beautiful, the hotel street is fine and the hotel is good for the price.

The hotel is very well placed, in calm street and also nearby important locations of São Paulo. Its very interesting for who is visiting with plans of doing business. I din't like the blackout of the bedroom, but in the overall I recommend!

The hotel looks very nice, is very comfortable and is in a great location, but the bedding options are not good they offer only double beds or Twin beds and the Twin beds are not very stable or comfortable.

I've experienced a nice travel and stay. Except for some racist staff members everything went well. Well located and super clean. Wouldn't mind staying there again, this time with my family. Thanks...

The check in was very slow. There was no porter for the luggages. The decoration of the room looked like so old fashin (the TV for example was a very old model). The drain of the bathroom gave off a bad smell. We ordered room service for the dinner and one of the orders came incompleted (missing the mashed potatoes) and the other one came with a garnish changed. The fitness was so simple.

the hotel service improved since my last stay, mainly regarding the restaurant. This time i did not fell as an intruse. some rooms still need some refurbisch. The curtains seems very dirt, probably because of the air pollution of São Paulo