This is a very affordable hotel. I had a perfectly fine room with two twin beds which I shared with my sister the night before a cruise. I really enjoyed the baclony where I could look out at all the boats comings and goings. I also had a truly delicious dinner in their dining room and a very satisfying breakfast the next morning before heading out. If I ever am in the area in the future, I will happily stay here again. Many thanks, Kate

Good location, very close to ferry departure zone. Rooms can be renovated. It would be nice if you put 1-2 free water bottle to the room. This is nowadays a standart in hotels. There was nothing to drink in the room…

we arrived late at night on a. ferry from Barcelona. The front desk staff could not have been more helpful. A solid gin tonic from the bar which was still open, looking over the harbour was a great end to the day. Absolutely nothing to complain about and lots to recommend the place - particularly if you are arriving late at night.

Booked for two nights , cancelled and changed to one night. The hotel had taken payment for two nights when it was PAYMENT AT HOTEL. DID NOT REFUND 2nd NIGHT! On departure was told we will e mail this afternoon, whether we can refund the second night. Five days later no response. I was told they would refund the differnce of the second night with the difference our restaurant bill. Or charge it on top of the second night charge. No COMMUNICATION from The Hotel. NOT GOOD IMAGE. NIce hotel and would stay again if the management were more CUSTOMER RELATED.

Friendly helpful staff Fun and cute rooms Good covid protocols Entrance road needs repair

This was only for a couple of nights and having stayed at Mercure Hotels in the past I sort of knew that standard would be decent but was unfortunately disappointed with what I can only describe as "sorry state" for this once upon a time probably a gem. The entrance to the hotel gave me a pre-warning of what was to come, the road/access was in dire need of attention. Checking in was very good with friendly staff and very helpful. The room (Superior double room) was like taken out of a 70's film set. No international TV channels and in general very dated. Bed was just about OK for 2 nights. The restaurant however was a great experience, especially if you enjoy seafood, the dishes was great and decent selections/choices A bit on the negative side they seemed to be understaffed as clearing tables etc. took very long and not very attentive. Also same in the breakfast restaurant, not very good with clearing tables, not topping up and refilling of the buffet which was OK in terms of selection. No means of cutting bread/rolls. Cheap juice, being in Italy I would expect freshly squeezed Orange juice. Soggy pastries and hot items for breakfast was cold half hour after breakfast opened. Staff in restaurant(s) in general very “laid back” but friendly. No condiments on the tables, had to ask for everything. With a proper makeover this Hotel would be a great addition to the Mercure brand and I would love to come back and see it.

This hotel needs some serious renovation.Do not eat at the restaurant: my octopus salad was not washed properly and served with a little bit of sand. Food is pricey compared to price and quality you can find anywhere else in the city.Hotel has only one iron to share and do not ask clients to bring it back or call once done: after I asked three times, I had no luck to get it and use it for my clothes. Service is really poor: clients are not the priority of the short team they have working there. I will not go back for sure.