Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.4/5 2,879 reviews

Best price
guarantee
Grand Mercure Rio de Janeiro Copacabana - Image 1
Grand Mercure Rio de Janeiro Copacabana - Image 2
Grand Mercure Rio de Janeiro Copacabana - Image 3
Grand Mercure Rio de Janeiro Copacabana - Image 4
Rua Souza Lima, 48, Copacabana, 22070001 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.98127, -43.19026

Telephone
Fax +55 21 3545-5400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,879 reviews

TripAdvisor Rating  4.0/5  4,356 reviews

Certificate of excellence 2024

Excellent Location and Beautiful Hotel with the best Service and Staff.

TripAdvisor rating 5.0/5

Stefan d TripAdvisor review

We have been staying in this Hotel for the past 33 Years. Since it was the Luxor Regente then the Golden Tulip and now the Grand Mercure. There must be a reason for returning to this Beautiful Hotel. The newly renovated Sea Front Rooms are a dream to stay in and the upgraded pool area is a bonus. We spend a total of 10 nights at this beautiful hotel. Excellent Breakfast with a wide selection of hot, cold and sweet that we are sure would please everyone's taste buds. The friendly staff is also a contributing factor. The location is one of the best in our opinion. We always felt welcome and would highly recommend this Hotel to anyone thinking of visiting Rio de Janeiro, Copacabana Beach. We would like to thank the Management team and their staff: The General Manager – Rodrigo de Landa Reservations Manager – Juliana Coelho Guest Relations Manager – Lucas Noronha Housekeeping Manager – Bruna Pires Reception Manager – Rene Arnor and Erica Olivia at reservations. And we would also like to give a special thank to Lucas Noronha for your personal attention and making our stay as comfortable and pleasant as you can. You truly made us feel right back at home. It was once again a holiday to remember. We can't wait returning to this Beautiful Hotel that feels like our home away from home. BARTLOMIUS DE BEER SOUTH AFRICA

Fabulous hotel - GREAT location - perfect place if wanting to be on Copacabana

TripAdvisor rating 5.0/5

DJoNeS183 TripAdvisor review

Got assigned this hotel for a work visit - 2 week stay. Check-in took quite a while and it was already late, and did notice on a few occasions there were fairly long queues. Was happy when I got sorted though. Room was very clean, huge bed and serviceable bathroom. Could even log into my Netflix on the TV which is handy. Laundry service offered was next day or the one thereafter - quite expensive, but there are plenty of other locals options if required. Amazing selection available for breakfast and I recall it opened at 0630hrs. Even chocolate cake and such like. I ate a few times in the hotel, but with such an array of restaurants and bars available nearby I felt it was a bit of a travesty sitting in the hotel so ventured out most nights. The gym was BRILL for a hotel gym, no complaints there whatsoever. The rooftop pool/bar is small, but WHAT A VIEW (see photo). Lovely place to sit and grab a beer or TEN! Staff were very helpful and front desk spoke English. The scooters to get around are available right across the road, this was what I found best to get over to Ipanema if required. Lagoa around 17 minute walk and it's lovely over there. Recommended for business or leisure. Mini bar is the room was well serviced.

Great location, excellent breakfast

Customer review rating 4.0/5

Evi Families - Confirmed reviews ALL

We stayed as a family over the new year’s period. The hotel has an excellent location. The breakfast delicious. There was much noise in our room from the airconditioning units outside and the room did not ventilate well. Additionally, the team managing the beach chairs charged us when they shouldn’t have as it was part of the hotel services.

Thank you for taking your time to rate us. Your opinion is very valuable in our journey towards excellence in hospitality. Our main goal is to make your experience not only satisfying, but truly happy, by providing moments of comfort and well-being in a welcoming atmosphere. We hope to see you again soon in our Brazilian home with a "carioca soul"!

Accor deveria ter vergonha de chamar este hotel de Grand Mercure

Customer review rating 0.5/5

Sandra A. Couples - Confirmed reviews ALL

Foi péssima. Escrevi no Booking.

Agradecemos por ceder seu tempo para nos avaliar. Sua opinião é muito valiosa na nossa jornada em busca pela excelência em hospitalidade. Nosso maior objetivo é fazer com que você tenha uma experiência não apenas satisfatória, mas verdadeiramente feliz, proporcionando momentos de conforto e bem-estar em uma atmosfera acolhedora. Recebemos com atenção e respeito suas percepções e avaliaremos cuidadosamente os pontos mencionados para garantir que os inconvenientes ponderados sejam corrigidos. Lamentamos saber que sua experiência não atendeu às suas expectativas. Valorizamos muito a confiança depositada em nossos serviços e estamos empenhados em proporcionar uma vivência aprimorada em nossa casa brasileira com "alma carioca"!

Fantastic modern and clean

Customer review rating 4.5/5

Igor Couples - Confirmed reviews ALL

After upgrading to room 704 all was good except the air from aircon that was extremely humid.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,010 reviews 9.3/10 Location
  • 1,549 reviews 6.8/10 Room
  • 1,747 reviews 7.7/10 Service
  • 98 reviews 3.5/10 WiFi
  • 1,016 reviews 8.6/10 Breakfast
  • 601 reviews 6.2/10 Cleanliness
  • 364 reviews 7.8/10 Vibe
  • 237 reviews 3.7/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Rio De Janeiro

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.