Grand Mercure Rio de Janeiro Copacabana

Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.5/5 1,326 reviews

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Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 07 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.981677, -43.1928439

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast Non contractual photo

Our accommodation(s)

Accommodations at Grand Mercure Rio de Janeiro Copacabana are great for resting after a long business day or leisure in the city. With a modern and cozy atmosphere, all rooms offer high-speed free Wi-Fi , A/C, safe and blackout curtains. Guests also have 24/7 room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,326 reviews

TripAdvisor Rating  4.0/5  3,707 reviews

Good stay

Customer review rating 5.0/5

Airton V. Couples - Confirmed reviews ALL

Very good service and a very pleasant stay.

Jose, thank you very much for sharing your review. We're really happy to know that you had an amazing time during your stay. We look forward to welcome you back soon! Kind Regards, Maíra Fernandes Guest Relations

Good service. Ordinary room.

Customer review rating 3.5/5

Phil Solo - Confirmed reviews ALL

Very good service. Excellent staff. Facilities are very normal. Nothing “grand”. Acceptable breakfast but extremely crowded.

Dear Phil, thank you for your feedback. We are sorry for we could not meet your expectations. We have different types of rooms with different sizes and views and you can choose it according to your preference when you are booking your reservation. Our beach front building is under refurbishment and for that reason our restaurant is currently located at our events area. We hope to welcome you back in the near future so you can enjoy our whole structure. Maíra Fernandes Guest Relations

Clean and comfortable room, poor hospitality

Customer review rating 2.0/5

Zak Solo - Confirmed reviews ALL

Arrived at 13:00, made me wait until 14:00 even if the room was already available. Gave the room with a view on another building wall even if hotel was not busy. The water in shower could not retain stable temperature. Sauna was advertised but switched off when tried to use.

Zak, thank you for your feedback. We are sorry for any inconvenience that might have affected your stay with us. We offer benefits such as free early check ins and free upgrades to our loyalty members when we have the availability. We have a few different rooms types with different sizes and views and you can choose it according to your preference when you are booking your reservation. We hope to welcome you back soon and offer you a pleasant stay. Maíra Fernandes Guest Relations

Good

Customer review rating 4.0/5

Fabio K. Business - Confirmed reviews ALL

Very good. But, the air condicion system didn't work.

Hello Fabio, thank you very much for your feedback. We are sorry for any inconvenience that might have affected your stay with us. We look forward to welcome you back soon! Maíra Fernandes Guest Relations

Friendly, professional staff

Customer review rating 5.0/5

Clinton Business - Confirmed reviews ALL

Wonderful, very clean and tidy rooms. well maintained

Thank you very much for sharing your review. We're really happy to know that you had an amazing time during your stay. We look forward to welcome you back soon! Kind Regards, Maíra Fernandes Guest Relations

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Other web-users rate our hotel

  • 402 reviews 8.9/10 Location
  • 576 reviews 7.5/10 Room
  • 752 reviews 8.7/10 Service
  • 37 reviews 6/10 WiFi
  • 443 reviews 8.5/10 Breakfast
  • 243 reviews 7.3/10 Comfort
  • 234 reviews 7.4/10 Cleanliness
  • 137 reviews 8.6/10 Vibe

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