Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.4/5 2,471 reviews

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

Accommodations at Grand Mercure Rio de Janeiro Copacabana are great for resting after a long business day or leisure in the city. With a modern and cozy atmosphere, all rooms offer high-speed free Wi-Fi , A/C, safe and blackout curtains. Guests also have 24/7 room service.

Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana

GPS:-22.981677, -43.1928439

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms


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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,471 reviews

TripAdvisor Rating  4.0/5  3,760 reviews

Certificate of excellence 2023

Well located, good stay

Customer review rating 3.5/5

Frederico S. Business - Confirmed reviews ALL

Good hotel, with great staff. Breakfast was not ready on time though - It is said the service starts at 6h30, however, it was not settled down yet. When I finished having it, at 7h00, they would be preparing the spot to prepare and serve tapiocas. Also, the breakfast display is definitely not good - served in another room where customers are sitting

Dear Guest, Thank you for the great review of our hotel! We will reinforce with the staff the importance of opening our coffee on time. I apologize for the inconvenience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Armando Byron Front Desk Manager

Well located with good breakfast

Customer review rating 4.5/5

Marcel F. Business - Confirmed reviews ALL

I enjoyed the breakfast and the location of the hotel. In the morning, before the meetings, I was able to walk along the sidewalks of Copacabana beach.

Dear Marcel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Armando Byron Front Desk Manager

High style Hotel with good location

Customer review rating 4.0/5

Denis Friends - Confirmed reviews ALL

The hotel is located at Copacabana beach, close to Ipanema side. Stuff is experienced in dealing with foreigners. Rooms are of a high level and AC can ve adjusted well, it is much better then other hotels in the region. At the time of ur visit, main site of hotel was under renovation. It did not have an impact on our stay.

Dear Denis, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Armando Byron Front Desk Manager

Customer review rating 3.5/5

Armandine Friends - Confirmed reviews ALL

Hreat location near the beach and closed to nice café. Unsatisfied with our room on the 4th floor with no view either on the city or the beach. it was facing a worn-out building. I requested a higher up floor room but couldn't be accommodated. Overall it was an ok Stay.

Dear Armandine, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Armando Byron Front Desk Manager

Great location and Great staff

Customer review rating 5.0/5

Ale V. Couples - Confirmed reviews ALL

It was so nice to stay at Grand Mercury Rio. The location is great at post 5 in Copacabana, almost right across from the beach and near a beautiful street market. The breakfast was excellent, only I couldn’t get a regular late or cappuccino, since it was mixed with hot cocoa and the espresso was good but a little strong, I’m sure if I would have said something it would have been fixed but I didn’t have time since I was leaving for a tour. Kudos to the staff, they are So kind and friendly, they make you feel welcome and sure do a great job. Thank you for s great stay!

Dear Isabel, We very much appreciate your comments regarding your stay at the Grand Mercure Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armando Byron Front Desk Manager

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Other web-users rate our hotel

  • 765 reviews 8.9/10 Location
  • 1,125 reviews 6.7/10 Room
  • 1,371 reviews 8.3/10 Service
  • 78 reviews 3.1/10 WiFi
  • 826 reviews 8.4/10 Breakfast
  • 477 reviews 6/10 Cleanliness
  • 224 reviews 1.2/10 Pool
  • 17 reviews 3.4/10 Bar

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