1. Well located but confusing similar name facing the beach. 2. Couldn't iron my suit since it was a Sunday- no in house iron or quick service.

Everything was OK, except for the pool that was going through a reform. As it was a business trip and I had planned a team building activity on the pool, I was very frustrated. Or hotel could be advised the problem previously, avoiding or discomfort that was.

My first to stay here , I Love this place and high recommend to another traveler, I am traveling around the world , but I feel love this place a lot Good for price , room clean and model and special all staff helpful and friendly, they re help me everything I need check in , check out , Uber translation,carry luggage to Uber They re also speak on your language. Thanks for made my impression trip

The room was sparkling clean and the bed was very comfortable. The smart tv was also a good surprise

The hotel is very well located and with very friendly staff. We also received an upgrade of the room due to our status will All. A few problems occurred in the room such as the safe did not work and the toilet did not flush correctly. These things were fixed fast by the maintenance staff.

Everything was ok. Only negative thing was that the pool was in renovation still.

I had pleasant stay in this super well located, comfortable and clean hotel. The south end of Copacabana beach, the best part of it, is stone throw’s away. You also have a magnificent view from the top floor. The restaurant is excellent though currently it’s operating in the cafeteria, which is a totally enclosed room with no windows.

We have chosen this hotel in order to visit Rio by public transportation. The hotel is located at Copacabana beach, with easy access to Arpoador and Ipanema beach as well. With a short walk you can access good restaurants, super markets and bakeries. Within a 600m range you can reach the subway and with a longer walk even Rodrigo de Freitas lagoon.

Good experience, unfortunately the rooftop was still in renovation. I hope get a chance to come back when is finish.

It is a nice hotel, clean, extraordinary good location along Copacabana beach, good services offered and indeed we had a pleasant stay.

I've had problems with all areas in th hotel. Now I need my receipts from meals and can't get them. My saga began in my second day of stay when I notied my bathroom was full of mosquitoes. After changing rooms about 11PM when I asked for food and realized the table in the room does not support a tray with my request. Breakfast is a mess - there is no appropriate fork, knife and spoons for a breakfest meal + the noise in the restaurant is umbearable - waiters work like Vikings in a battle and I have no words about the crowd in there. In the last day thre were no enough spoons and wood palletes were given to substitute. To close all the mess, when doing my checkout took me ages because a newly implemented system that no one looks to understand how to operate. Complete nightmare!!!

Everything was fine, the only complaint I have is that they only give you 2 coffee pods and do not replace them. When I enquired about this they said the first 2 are free then you have to pay. I don't like that because everywhere else coffee is free. However, if that is the Policy, they need to tell you when you check in because I would have gladly paid for more coffee.

Check in took forever and the receptionist couldn’t tell me if the room had a sea view! The staff were unwilling to speak English but did it grudgingly with minimum information. I had the buffet dinner which was horrible although reasonably priced. I’d eaten entree by the time any one came to ask me if I would like a drink. I’d just about finished the main meal by the time the drink came. Breakfast was equally as bad with food that had been on the heat for hours, so the omelette was hard and scrambled eggs had split. The food from room service was by far the nicest meal. The instructions to put your code in the safe are wrong and by the time the maintenance man came to the room I’d missed my tour (the reception staff were unable to help with the safe issue). Reception just shrugged when I explained I had to wait so long for maintenance re the safe is missed my tour. All in all I wouldn’t go back, there are many other lovely hotels at Copacabana where the staff happily speak English and are happy to help!!

The hotel has an excellent location for tourists in Rio. The staff is committed, nice, polite and very attentive. Some rooms and the pool on the rooftop have astonishing views of Copacabana beach. Small drawbacks are that a renovation would improve the comfort of the rooms, the pool is pleasant but too small for the size of the hotel and if you want a cozy and calm hotel, this hotel could be not the best option for you as it is busy and sometimes loud.

The hotel is in a good location; right in the middle of Copacabana. The room is ok, spacious but nothing spectacular (very moist and not that clean). They did give us an upgrade to the “best room” in the hotel for the last night after we had a terrible experience with the hotel’s bikes. It is a nice perk to have access to free bikes during a stay but those are definitely not in the best shape and not that safe. They also offer us a free dinner which was a nice gesture. However, someone from the staff (assuming the cleaning lady) cracked my iPad! Even though, the manager tried to solve the issue by looking for a screen to replace my cracked one, no one apologized for it! In the end they offered me a 75 USD discount on my bill... this hotel has potential but there is lots to fix...