Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.3/5 3,714 reviews

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Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.98127, -43.19026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAZA ALIMO

Caza Alimo restaurant at Grand Mercure Rio de Janeiro Copacabana - Avenida Atlântica, 3716 Copacabana, Rio de Janeiro. Open from 06:30 to 23:00, for distinct dining experiences throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,714 reviews

Customer review rating 3.5/5

Alice G. H. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Mwehonge K. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Ana C. C. B. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that our location and the service provided by our team contributed positively to your experience. Our staff takes great pride in offering a welcoming atmosphere, and it is gratifying to know their efforts were appreciated. We recognize your concerns regarding the condition of our corridors and common areas. Your observations about the need for refurbishment are valuable, and they will be relayed to our management team as we continually strive to enhance our facilities and the overall guest experience. We acknowledge that the size of the bathrooms may not meet everyone’s expectations, and we appreciate your input as it helps us understand our guests' preferences better. Concerning your request for a late check-out, we sincerely apologize for any disappointment this may have caused. While we strive to accommodate such requests based on availability, there are instances where we may not be able to fulfill them. Your understanding in this matter is appreciated. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future for an improved experience.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 1,306 reviews 9.5/10 Location
  • 1,960 reviews 6.8/10 Room
  • 2,195 reviews 7.3/10 Service
  • 114 reviews 3.4/10 WiFi
  • 1,131 reviews 8.6/10 Breakfast
  • 743 reviews 5.3/10 Cleanliness
  • 735 reviews 7.6/10 Amenities
  • 475 reviews 7.9/10 Vibe

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