Mercure Hotel Plaza Magdeburg

Mercure Hotel Plaza Magdeburg 4 stars

Customer review rating (ALL Rating) 4.1/5 508 reviews

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Hotel extras

  • 104 comfortable and spacious rooms

  • Beautiful green courtyard

  • Ample car parking, free of charge

  • Excellent links to public transport and to the A2 and A14 highways

  • Free WIFI

ALLSAFE approved hotel

Hotel location

Mercure Hotel Plaza Magdeburg

Halberstaedter Strasse 146-150
39112 MAGDEBURG
Germany

GPS:52.10905, 11.59725

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ELBDAMPFER Non contractual photo

The Elbdampfer combines fresh and creative cuisine, without neglecting classic regional and international dishes. We offer culinary diversity in a delightful atmosphere, with our wonderful terrace in the courtyard.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  508 reviews

TripAdvisor Rating  3.5/5  168 reviews

quite OK

Customer review rating 2.5/5

Cr Business - Confirmed reviews ALL

Good location and service, parking area was not clear when arriving, neighbors were noisy and tried to pass through the locked direct door to my room, could not use my company's accor client code and account when arriving

Dear Mr R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Magdeburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jana Brumm Front Office Manager

Good time at Mercure Magdeburg

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Quick business trip. Hotel staff was great. Friendly and willing to help and support. Nice rooms. Garage on site

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jana Brumm Front Office Manager

Good stay

Customer review rating 4.0/5

Poul Business - Confirmed reviews ALL

Pleasant, quiet room and good breakfast buffet.

Dear Mr S., Thank you for taking the time and trouble to complete a survey following your recent stay at the Merucre Hotel Plaza Magdeburg. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jana Brumm Front Office Manager

Great service from the guy who worked in the evening, he was very help full :)

Customer review rating 5.0/5

Michael P. Solo - Confirmed reviews ALL

Very positive!

Dear Mr P., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jana Brumm Front Office Manager

Alright but nothing special

Customer review rating 3.5/5

Jacqueline D. V. Couples - Confirmed reviews ALL

Outdated and damaged but functional furnishings. Very hot and stuffy room (facing south); only one of the two windows could be opened, unfortunately. A ceiling fan or ventilator would have been welcome. Location fine for public transport but unattractive neighborhood.

Dear Mrs de V., Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Magdeburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jana Brumm Front Office Manager

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Other web-users rate our hotel

  • 148 reviews 8.1/10 Location
  • 355 reviews 6.1/10 Room
  • 255 reviews 8.6/10 Service
  • 35 reviews 5.3/10 WiFi
  • 160 reviews 5.7/10 Comfort
  • 147 reviews 7.4/10 Breakfast
  • 143 reviews 6.6/10 Cleanliness
  • 103 reviews 5.4/10 Food

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