Mercure Hotel Plaza Magdeburg 4 stars

Customer review rating 4.2/5 883 reviews

Mercure Hotel Plaza Magdeburg
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 104 comfortable and spacious rooms

  • Beautiful green courtyard

  • Ample car parking, free of charge

  • Excellent links to public transport and to the A2 and A14 highways

  • Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Drink vending machine
Leisure and activities
  • Fitness centre (Nearby)
  • Bowling (Nearby)
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

Mercure Hotel Plaza Magdeburg

Halberstaedter Strasse 146-150
39112
magdeburg
germany

Tel: +4939160510

Fax: (+49)391/6051100

Check-in from 15h00

Check out up to 12h00

  • STRASSENBAHN LINIE 10 :  10 AMBROSIUSPLATZ

  • By plane

    LEIPZIG At 110km / 68 miles

  • By train

    HAUPTBAHNHOF At 4km / 2 miles

GPS :52.10905, 11.59725

Our accommodations

Standard Room with Single Bed

Accessible room
  • Max. number of persons: 1
  • Area: From 11 / 118 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with Double Bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Suite with a Double Bed and in some cases with a sofa, with bathtub

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

ELBDAMPFER

Type of cuisine: International

The Elbdampfer combines fresh and creative cuisine, without neglecting classic regional and international dishes. We offer culinary diversity in a delightful atmosphere, with our wonderful terrace in the courtyard.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELBDAMPFER

Non contractual photo

In our bar, you can enjoy an interesting conversation accompanied by refreshing drinks, from local beers to colorful cocktails, and bar snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 45

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 88 people

Find out more

Our guest reviews for
Mercure Hotel Plaza Magdeburg

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

883 reviews

tripadvisor

TripAdvisor Rating 3.5/5

154 reviews

Very good

Customer review rating 4.2/5

Clinton C. Business - 01/08/2020 Confirmed reviews ALL

Very friendly and clean hotel, never a problem to help you.

Good location

Customer review rating 4.2/5

Scholla B. Families - 28/07/2020 Confirmed reviews ALL

Pleasant stay, friendly and very helpfully staff. The lication of the hotel is a Pearl, easy sccess to all tourist attraktions and shopping center.

Close to the city

TripAdvisor rating 3.5/5

colly1188 28/07/2020 TripAdvisor review

A pleasant stay , you could feel the effects of Covid 19 ! The staff morale is still high and friendly! The hotel is ageing needs refurbishing and upgrade to air condition. Otherwise a nice place to spend a day or two! The city has a lot to offer! You

Passing through

Customer review rating 4.2/5

Stoney Friends - 26/07/2020 Confirmed reviews ALL

Although I understand that while coming out of lockdown would not be easy, I would have expected that the some amenities would be open. Arrived to be told bar open and then checked told it was closed. Rooms clean but needs air conditioning or at least a fan!!!! Overall would stay again if passing through, but not a long stay !!

good location, services good

Customer review rating 4.2/5

Nic Business - 20/03/2020 Confirmed reviews ALL

Late night check in, at time when corona virus was present. Hotel was clean, a little ageing, good food and well positioned with easy parking.

Thank you Team

Customer review rating 4.2/5

Dovile K. Families - 09/01/2020 Confirmed reviews ALL

I was slightly disappointed to find out that there's no buffet breakfast, however, ordered breakfast was a good choice. otherwise the short stay was great

stop back home

TripAdvisor rating 3.5/5

78Muller Business - 28/10/2019 TripAdvisor review

the room was not good because we have a big noise my room was in front of the avenue and the isolation isn't perfect , i'm member and the hotel don't take the welcome drink , I very hunappy about the internet connection

Noisiest elevator

Customer review rating 4.2/5

Paul Business - 29/09/2019 Confirmed reviews ALL

Poor!

Very welcoming. Good stay

Customer review rating 4.2/5

Anonymous Couples - 22/09/2019 Confirmed reviews ALL

Nice room, a bit old fashioned . No refrigerator in the room. A very polite and welcoming reception at the desk. A nice and complete breakfast . Very nice initiative with the bees in the roof

Slightly secluded large hotel with some curiosities.

Customer review rating 4.2/5

Simon Couples - 19/09/2019 Confirmed reviews ALL

Quite hard to spot as we drove along the road. Busy. Staff were helpful and did their best. It was awkward getting to the room, disappointing that the parking we paid for was not for 24 hours. Getting wi-fi was a Little tricky. Room was large and comfortable.

Below Mercure standards

Customer review rating 4.2/5

Anonymous Business - 18/09/2019 Confirmed reviews ALL

The hotel is dated and this shows in the rooms as well. I was not recognized as an Accor Gold Member on check-in so I did not receive a welcome drink and there was no bottle of water in the room. The interior of the room showed a lot of wear and tear as did the bathroom. Breakfast was OK. Only highlight was the friendly staff

All in all satisfactory hotel

Customer review rating 4.2/5

Ruben S. Solo - 27/08/2019 Confirmed reviews ALL

Reception: Very friendly reception, acceptable speed in handling guest requests, check-in procedure was a bit tidious (despite pre-payment and pre check-in the reception did not see that I paid previously), checkout procedure really smooth. Room: rooms are reachable through an comparably old elevator, or stairs. Single Rooms are very spacious but the setting looks a bit oldish from the style. No AC, spacious bathroom. TV is a bit small but offers Sky Atlantic and another Sky program.

Dear RUBEN S., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, we still have an older house, where the construction was not thought of the air conditioning. Unfortunately we can not solve this problem as fast as it is a big technical and financial effort. In the short term, however, we can provide our guests with a fan on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

As expected

Customer review rating 4.2/5

Ian Business - 24/07/2019 Confirmed reviews ALL

Good stay nothing to write home about. Last night was a little short as the thin walls allowed my noisy neighbour to wake me a 5am when he got up. Otherwise everything fine.

Never again

TripAdvisor rating 3.5/5

adnuck Couples - 28/06/2019 TripAdvisor review

This hotel offers beds of concrete quality and pillows that shrink to nothing when you put your head on them. There is no air-con, no fridge, and no meal service on Sundays. We cannot recommend anyone to stay here.

perfect service

Customer review rating 4.2/5

Jakub Solo - 25/06/2019 Confirmed reviews ALL

as above

business

Customer review rating 4.2/5

Anonymous Business - 04/06/2019 Confirmed reviews ALL

alles ok

Not good

Customer review rating 4.2/5

Anonymous Business - 03/04/2019 Confirmed reviews ALL

Smelly room, old and simple deco, only positive is friendly staff

Please fix the elevator

Customer review rating 4.2/5

Pm Business - 08/03/2019 Confirmed reviews ALL

Good friendly staff

Dear PAUL M., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average

Customer review rating 4.2/5

Paul Solo - 04/03/2019 Confirmed reviews ALL

For a 4* Mercure hotel I was disappointed, especially having stayed at many other Mercure hotels across Europe. This hotel fell well below the usual standard. But for the price, maybe this was to be expected.

Dear PAUL W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Magdeburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dark hallways and room with spider web

Customer review rating 4.2/5

Chih L. Business - 06/02/2019 Confirmed reviews ALL

Given initial room facing the road very noisy Then given a room next to lift, every time when it operates you hear it. Found spider webs on the corner of the room Breakfast choices minimal

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