Mercure Hotel Plaza Magdeburg 4 stars

Customer review rating (ALL Rating) 4.0/5 515 reviews

Mercure Hotel Plaza Magdeburg - Image 1
Mercure Hotel Plaza Magdeburg - Image 2
Mercure Hotel Plaza Magdeburg - Image 3
Mercure Hotel Plaza Magdeburg - Image 4

Description

Hotel extras

  • 104 comfortable and spacious rooms

  • Beautiful green courtyard

  • Ample car parking, free of charge

  • Excellent links to public transport and to the A2 and A14 highways

  • Free WIFI

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Hotel Plaza Magdeburg

Halberstaedter Strasse 146-150
39112 MAGDEBURG
Germany

GPS:52.10905, 11.59725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ELBDAMPFER

Non contractual photo

The Elbdampfer combines fresh and creative cuisine, without neglecting classic regional and international dishes. We offer culinary diversity in a delightful atmosphere, with our wonderful terrace in the courtyard.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  515 reviews

TripAdvisor Rating  3.5/5  172 reviews

Fine stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Staying over 1 night only, enjoyed the sauna, despite being located in the other building. Dinner was ok, breakfast as well. Rooms could use a renovation or an update. Fair price, though.

Dear Martin T., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jana Brumm Front Office Manager

Nice Hotel, Friendly Staff

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Nice Hotel, Friendly Staff. Decor could do with a refresh - it's a L. dated, but otherwise OK

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jana Brumm Front Office Manager

Not a good experience

Customer review rating 2.0/5

Soeren Business - Confirmed reviews ALL

The pillow was a catastrophe (in general the beds are not good), the toilet smelled like old urin, and the whole room had an unpleasant smell. And the reception reacted very unprofessionally when i mentiond the pillows.

Dear Mr M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Magdeburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jana Brumm Front Office Manager

Good stay

Customer review rating 4.5/5

Brigitte Business - Confirmed reviews ALL

Hotel located at a major road with own car parking but public transport also nearby. Interior a little dated but all clean and comfortable. Room was very large with desk, side table, comfortable chairs as well as a kKing size bed. Staff was very friendly and helpful. Since the hotel doesn't have air conditioning they had moved me to a different room that is cooler than the top level. Nice move and much appreciated.

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jana Brumm Front Office Manager

Nice Stuff but really loud street

Customer review rating 3.0/5

Björn Business - Confirmed reviews ALL

Four Stars but ne aircon and to open the window in the night it was way to loud. I would't come again

Dear Mr K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Magdeburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jana Brumm Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 174 reviews 8/10 Location
  • 435 reviews 5.2/10 Room
  • 381 reviews 9.3/10 Service
  • 8 reviews 8.1/10 WiFi
  • 213 reviews 5.4/10 Comfort
  • 210 reviews 6.5/10 Breakfast
  • 179 reviews 5.7/10 Cleanliness
  • 171 reviews 2.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

Ibis Styles Magdeburg

Customer review rating (ALL Rating) 4.6/5 (1887 reviews)

At 3.726 km

See the hotel
All our hotels in Magdeburg