Ibis Styles Magdeburg

Customer review rating (ALL Rating) 4.5/5 1,608 reviews

Ibis Styles Magdeburg - Image 1
Ibis Styles Magdeburg - Image 2
Ibis Styles Magdeburg - Image 3
Ibis Styles Magdeburg - Image 4

Description

Hotel extras

  • 5-minute walk to the Old Town

  • 10-minute walk to the train station

  • Family room with sandman niche

  • Contactless payment

  • Storage room for bicycles

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Ibis Styles Magdeburg

Julius Bremer Strasse 15
39104 MAGDEBURG
Germany

GPS:52.13366076296656, 11.634284340650398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Fancy a refreshing soft drink, a strengthening coffee, a cold beer or a delicious cocktail? Take a look at our drinks menu and unwind at our daily bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,608 reviews

TripAdvisor Rating  4.0/5  58 reviews

Generally ok but policies/practices are unclear

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

I booked for two people and I completed all of the pre-arrival information, but yet the room was only prepared for one person. House-keeping policies were not clearly explained to us at arrival, resulting in multiple visits to the reception desk to collect (duvets, towels), which is not good enough. At times it felt as though we were an inconvenience and that the front desk would rather deal with local football supporters than with their international visitors. Our first visit to this property in 2024 was extremely good - this visit was therefore disappointing by comparison.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandra Herrmann

Another good stay

Customer review rating 5.0/5

Jrdw Solo - Confirmed reviews ALL

Great stay at this hotel from the moment of check-in to check-out. Comfortable and quiet room (as always), nice staff and lush breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandra Herrmann

Too much ibis, not enough style

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

empty shampoo bottle upon arrival, no glass to put your toothbrush, duvet feels flimsy

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandra Herrmann

No room cleanup

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Misleading hanger on the towel rail (put this out if you want to skip cleaning) - didn't put it, room still wasn't cleaned. Nobody mentioned you'd have to specifically request cleaning. This is a hotel. I expect daily clean without me having to request it. Otherwise, I could just go to an AirBNB

Dear Michael H., Thank you for taking the time to tell us about your experience at the ibis Styles Magdeburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Graßhoff General Manager ibis Styles Magdeburg

Well located

Customer review rating 3.5/5

Daniel L. Business - Confirmed reviews ALL

Good

Dear Daniel L., We very much appreciate your comments regarding your stay at the ibis Styles Magdeburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Graßhoff General Manager ibis Styles Magdeburg

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,210 reviews 9.3/10 Location
  • 1,563 reviews 7.3/10 Room
  • 1,174 reviews 8/10 Service
  • 22 reviews 9/10 WiFi
  • 1,096 reviews 7.9/10 Breakfast
  • 695 reviews 8/10 Cleanliness
  • 527 reviews 9.5/10 Vibe
  • 217 reviews 4/10 Food

Powered by Trustyou

Our other establishments nearby

Mercure Hotel Plaza Magdeburg 4 stars

Customer review rating (ALL Rating) 4.0/5 (465 reviews)

At 3.726 km

See the hotel
All our hotels in Magdeburg