Novotel Dusseldorf Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 991 reviews

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Description

Hotel extras

  • Only 2 km from the airport

  • The U-Bahn will take you to the center in just 10 minutes

  • Coffee, various teas and 1 bottle of water in the room

  • 2 stylish conference rooms for 12 people

  • GreenSign Hotel Level 4 - GSTC compliant

Our accommodation(s)

Hotel location

Novotel Dusseldorf Airport

40468 DUESSELDORF
Germany

GPS:51.283918, 6.784652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

THE FLAVE Restaurant Duesseldorf Airport offers international cuisine for business guests and families. There is something for every taste on the versatile menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  991 reviews

TripAdvisor Rating  4.0/5  25 reviews

Highly recommendable

Customer review rating 4.5/5

Meialy Business - Confirmed reviews ALL

Very well equipped, modern and convenient sized rooms. Very friendly staff.

Dear Meialy, Thank you very much for your enthusiastic recommendation! We are delighted to hear that you enjoyed your stay with us, especially your praise for your staff is a high motivation for us. We look forward to the pleasure of welcoming you back on your next visit. Warm regards, Rebecca Hilder Guest Relations Manager

Location convenient to airport

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The rooms do not have some of the basics, tea, coffee, iron and ironing board

Dear Tracey, thank you for taking the time to give us your feedback! We are glad you overall enjoyed our service, however our excuses for the inconvenience. For next time, please let us know if you would like any additional facilities in the room (you can call us, or send a request on our online platform via your phone), then we would be glad to send you the items up to the room. We would be happy to welcome you back in the future! Best regards, Rebecca Hilder Guest Relations Manager

Should not be called airport hotel, excellent breakfast made up for the inconvenience

Customer review rating 3.0/5

L G. Business - Confirmed reviews ALL

Arrived just before ten in evening after 11 euro taxi ride from terminal, I expected hotel to be closer to the airport. Not greeted at reception by otherwise occupied staff and had to ask for welcome drink that did not make me feel valued. Breakfast was excellent and made up for the additional hassle.

Dear Mr. G., thank you for taking the time to give us such an extensive feedback for your stay. We are sorry to hear that you disliked the distance of the hotel to the airport, and especially that you were not greeted properly upon your arrival. This is not our standard, and we will definitely discuss this internally. Also your comments regarding the water pressure, functioning of the air conditioning, speed of connection, and mould in the shower I already forwarded to the respective departments. I am however very glad to hear that the breakfast could partly make up for your inconveniences! All in all, most things you mentioned are definitely not what we want to offer. Those matters will definitely discussed in order to improve for the future. We would be glad to welcome you back, in order to provide you with a better experience! Best regards, Rebecca Hilder Guest Relations Manager

value for money

TripAdvisor rating 5.0/5

vk167 TripAdvisor review

very polite staff. Pleasant check in. Staff helped me with adaptor readily. Excellent breakfast for a four star hotel. Very lavish spread. Good options for vegetarians. Very close to airport. Very neat and spacious room. I would recommend strongly.

Great staff

Customer review rating 4.5/5

Bernie Business - Confirmed reviews ALL

Front of house staff were really friendly and helpful. Nothing too much trouble.

Dear Bernie, thank you very much for your positive review! We're delighted to hear that you were pleased with our front of house team and that we could assist you with our service. Providing our guests with a pleasant stay is of utmost importance to us, and it's great to know that we met your expectations. We look forward to welcoming you back soon! Your Novotel Dusseldorf Airport Team

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Other web-users rate our hotel

  • 316 reviews 8.3/10 Location
  • 524 reviews 8.9/10 Room
  • 513 reviews 8.2/10 Service
  • 9 reviews 9.5/10 WiFi
  • 253 reviews 8.8/10 Cleanliness
  • 242 reviews 9.1/10 Comfort
  • 227 reviews 8.9/10 Breakfast

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