Customer review rating (ALL Rating) 4.7/5 1,076 reviews
ALLSAFE approved hotel
Exclusive entrance to the Berlin Zoo via the Stue Terrasse (for a fee)
An ALLSAFE certified hotel.
Holistic beauty treatments at the Susanne Kaufmann Boutique SPA
Contemporary design with an elegant lounge atmosphere
View of Berlin Zoo and the Tiergarten park
Check-in from 15h00
Check out up to 12h00
Check-in from - Check out up to
What could be better than celebrating life with loved ones? At The Casual restaurant, prime ingredients meet honest craftsmanship and guests can also enjoy dining on the terrace in the green courtyard.
Unique furnishings and color accents add an individual touch to our modern rooms and suites. Views from the floor-to-ceiling panoramic windows will inspire your creativity. You can then relax in the large rain shower. With high ceilings measuring 16 feet (five meters), free-standing bathtubs and exclusive materials, the 754-sq.-ft. (70-m²) Stue Suites exude all the flair of a lavish urban villa. The 861-sq.-ft. (80-m²) Penthouse Suite offers a unique view of the zoo.
Subject to availability
Subject to availability
Number of meeting rooms: 2
Maximum size: 65 m²
Maximum capacity: 50 people
Maximum banquet capacity: 24 people
100% genuine reviews from our guestsFind out more
wonderful to ne back in berlin
Anonymous Couples - 16/11/2021 Confirmed reviews ALL
After having previously stayed at Sofitel am Ku'damm for more than 20 times, we had to look for a "new home" and Das Stue - despite being a bit overpriced and unconveniently located - felt right efter having had to cancel several trips the last two years. Having read some critical reviews, I was a bit concerned about on what to expect. I called you with some requests and questions beforehand and got excellent service! Both friendly and professional. We arrived already in the morning but were happily welcomed to register. Getting the room was slightly delayed (probably due to my requests) but was handled very nicely and with an eye for good customer care. The room was both a pleasant surprise and much what I had requested. The only thing missing was the "altbau ambiance" but was of course present in the hotel elsewhere. Slight wear and tear in the room was to be seen, not expected in at a SO/ quality level (compared to SO/ St Petersburg which was flawless a few years ago ). The only bigger problem occured with the shower drainage as it was clogged and needed urgent attention before one could use the shower properly. Luckily housekeeping managed to somehow clear it in the evening while we were out, but the problem obviously will need further attention. Generally, overall cleanliness was very good and we felt comfortable and safe. Breakfast was of a slight concern - as the expectations were high and we wanted to avoid crowds. We usually like to sleep late, but now being very early we were fortunate to enjoy a perfect breakfast. The menu was nice and covered the most. Service was very friendly and without any excess waiting. By the time we left, the restaurant was already busier and the pace had become somewhat different. All in all, a very pleasant experience. Was thinking of giving you an 8, but your staff is worth much more.
Love the hotel, you MUST replace the room service and bar food menu!
H. Business - 15/11/2021 Confirmed reviews ALL
I love the hotel, but you guys really need to replace your food offering at the Bar and room service. This is the same menu for well over a year.
Jasmin Couples - 15/11/2021 Confirmed reviews ALL
Very nice decoration and interior, beautiful lightening. The very special and unique point is the location, next to the Zoologische Garten. If you look outside the window, you can directly see some ostriches and antipopes.
M Couples - 13/11/2021 Confirmed reviews ALL
Very nice and stylish hotel. Great location. Pleasant staff. But not high on room cleanliness
Kais Couples - 10/11/2021 Confirmed reviews ALL
The experience was great and your in house restaurant is amazing. However, a few issues which I pointed out to your reception. 1. Housekeeping should give you more than three seconds before busting your door open. Sometimes they wouldn't even ask if anyone was inside before breaking the door open. 2. Air condition wasn't working at all 3. Safety box stopped working on three occasion because I pushed a wrong button. I had to get the mechanic to come a fix it, which is inconvenient. 3. We kept having mirroring issues with our phones to the TV. 4. We booked a spa appointment for our last day and had it confirmed. I even called the reception that morning to confirm and you said it was confirmed. When we showed up to the appointment, and the spa was clueless about the appointment.
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