Novotel Berlin Am Tiergarten Hotel 4 stars

There’s not much I can say, like always I enjoy staying at the Novotel Tiergarden .

Very satisfied with room and breakfast

I was pleasantly surprised to be upgraded to a suite. I did not expect this. Thank you. The staff was very nice and helpful (as always, hence I keep coming back to your hotel!)

Hello dear Novotel am Tiergarten employees, big thanks to each department of the hotel for the work, special thanks to receptionist that made our check in better and to the gentleman concierge, overall as an Accor employee this Novotel seems like one of the best in the brand. Definitely would stay here again, everyone was open, postive and pro-guest minded. Thank you once again for this unforgettable stay. Kindest regard from your college from Prague

I booked this stay for our family of 3 persons. I got it with a discount through an advance sale on the Accor website, breakfast included. This would have been a great stay, had our accomodation experience also not been "discounted". Toilet: When we arrived, the first thing we sought out was the toilet. You could see that it has not been cleaned thoroughly (more like a fast swish and swipe) as there were still remnants of previous use. There were also lots of hair on the toilet floor. To top that, there was a brown tablet/pill lying on the floor! Just imagine if you have dogs or young kids with you (This hotel accomodates pets, which I think is great). Main room: On the upper corner of the room, where the headboard is, there were still big "crumbs" of whatnots. It appears that the vacuuming here was also not done thoroughly. Maybe only in the middle? I don't know. Bathroom: There was just 1 set of toiletries, and at that, incomplete (1 small sachet containing cosmetic pads and earbuds, 1 small bottle of shampoo, 1 small bottle of lotion, NO conditioner). And remember, there were 3 of us. I could have probably asked for additional sets but I assumed it to be part of 4-star services, that it will be there for you when you arrive--complete. The water glasses provided in the bathroom were not clean at all. For me it looked like they were just wiped dry before replacing them on the little paper doilies (which were also stained!) as there were thick hard water stains at the bottom, inside. There was a foul odor coming from the bathroom sink. This comes out after each use, although it was not clogged at all. Misc.: -There were no bathrobes and slippers. I have stayed in other Novotels which provided slippers and bathrobes, so I don't know if this is the same for all Novotels in Germany. -TV (more like a monitor) was very small, positioned at the edge of the writing desk and not on the wall. As you may have noticed, the above were the negative aspects of our stay. The rest is positive. The food/breakfast: - Wide variety of offer - freshness - the dining service, prompt, friendly, and respectful. - the time for breakfast is more than sufficient. You can enjoy a relaxed breakfast. - the atmosphere is relaxed -taste is a matter of taste. For me very satisfactory. Bed: - Soft but firm, not saggy - a set of soft and hard pillows (not comfy, but having this choice is nice) - the sofa with the pull-out bed was comfortable for our adult son. Toilet: -separate from the bathroom! Bathroom: - Bathtub separate from the shower stall! Accomodation: - the possibility of 3 persons being able to stay in 1 room. - The possiblility of pet accomodation. *I like the fact that if you choose not to have your room cleaned/towels replaced during your stay, you can let them donate some of the money saved though this, to help the environment- plant trees. This is great for short stays like 1-2 nights, even 3. Everything else is to our expectations of a 4-star hotel. But like I said, I didn't like the fact that we were made to feel like we got this accomodation experience because we bought it at a discounted rate, you know, in the line of "You get what you paid for!"

I've been there before and I' ll be back! Great room, no noise from outside Ideally located next to S bahn station Breakfast very good, friendly staff Bar/restaurant has actually improved from previous stays, excellent!

Very good. No problems whatsoever. Second time we have stayed there. Will stay again. Thank you.

Perfect in every aspect. The only drawback was the extreme heating in the room and throughout the hotel.

great hotel, very well situated close to city west, city east and public transport extremely easy. very nice view over city west. sat / Sunday flee market right in front of hotel, really nice.

Simply best quality stay

Don't go, don't stay there :) as we just wish to come back as soon as possible and stay longer. So please, leave some empty room for us to book with no price increase as it is most convenient and the best quality stay you could find in Berlin. Not to mention the free parking streets around the area.

I needed a hotel in the area and chose to stay here purely out of convenience - closeness to the S-Bahn as well as the meeting venue, the room was nice and the bed (i.e. mattress) was quite comfy. The only not-so-nice thing: the room was facing the S-Bahn and was literally bathing in light until I closed the heavy curtains. Note to self: either ask for a room on the other side or apply the Verdunkelung earlier.

I very much appreciate fir the warmthful welcome by the front desk manager even we reached the hotel in the early morning before the check in time. We were offered to leave our luggages in the hotel and were guided to explore nearby attractions. Location is adequate, breakfast delicious, staffs friendly and room cosy. Definitely will return. Keep it up.

room was far away and wet room not good

SuperB!!!!!!!