The stay in the Novotel was relaxed. Very close to an S-Bahn station to quickly go to any location in Berlin. The breakfast was rich and convenient. Personally I also like the smoked salmon. The room should have more electric contact points and a better internet speed. The internet speed in this business hotel is bad everywhere. Staff tried to help, but they were unable to change it.

Bar man and room Showers need to improve for Novotel quality standards. The Barman on Wednesday night was rude. The shower in my room was leaking water.

Friendly reception and comfortable, problem free stay.

Best location near train station.

Fantastic location, great hotel. Staff were brilliant in all area’s of the hotel and nothing was too much trouble. Hotel bar and restaurant were superb and the food was outstanding, would stay here again in a heart beat.

Hotel with good location. Quiet rooms for good sleep. Very good breakfast and service oriented staff

It was a bit of surprise stay for me, so we could only show my status card at the check-in, but we received all the related benefits immediately. The hotel is very well located and quiet despite the large road and rail tracks nearby. Staff is always very friendly and helpful. It was my second stay and I will for sure come back!

Good accommodation

This was our 4th stay at Novotel Am Tiergaten and as usual the quality was second to none. Friendly reception where we got our room at 7:00 even though check-in wasn't before 15:00. The room was spotless and everything was working as it should. Breakfast at the restaurant was excellent too. All in all a very pleasant stay that will make us consider this hotel again next time we visit Berlin. Only downside was that the wellness area was closed due to Corona restrictions, but that is not anybody's fault.

We were in the "MyRoom by Nadin: Wild Animals in Berlin" and that was OK with 2 kids. The sofa bed is not the most comfortable one but it's bearable. The S-Bahn is just in front of the hotel, so the most of the city is within 20 mins.

Novotel Berlin Am Tiergarten is located right on the edge of - well - Tiergarten; Berlin and Europe's largest inner-city park with its trees, lawns, lakes and restaurations and bordering on the Berlin Zoo. Surrounded by office/university buildings and the park itself, the location is remarkably quiet at night despite being in the very center of the city. Kurfurstendamm with its upscale shopping, hotels and nightlife is within walking distance - or 2 stops on the S-Bahn (metro) which stops 100 meters from the hotel entrance. Right at the opposite edge of the park - a 5 minute bike ride away and visible in the distance from the pavement outside the hotel, stands the Brandenburger Tor with the Reichstagsgebauede (Parliament) and the Unter den Linden avenue close by. The hotel itself is quite new (ab. 10 years old), and exemplary clean and well kept. It is fairly large for a Novotel and, while the standard rooms are basically "standard Novotel" qua size and bathroom facilities, the building and common areas - including the parking garage - are more spacy and generally of a somewhat higher standard than usual with this hotel brand. Typical "4 1/2 star" level. The staff, from reception to restaurant, are highly efficient, helpful and service-minded. As a frequent visitor to Berlin since 1986, I have over the years stayed at a number of the city's most upscale hotels. But since discovering the NBAT back in 2012 this has become my regular stay in the city, a place I always look forward to returning to when coming to Berlin be it for business or [p]leasure.

Don't go, don't stay there :) as we just wish to come back as soon as possible and stay longer. So please, leave some empty room for us to book with no price increase as it is most convenient and the best quality stay you could find in Berlin. Not to mention the free parking streets around the area.

I very much appreciate fir the warmthful welcome by the front desk manager even we reached the hotel in the early morning before the check in time. We were offered to leave our luggages in the hotel and were guided to explore nearby attractions. Location is adequate, breakfast delicious, staffs friendly and room cosy. Definitely will return. Keep it up.

This hotel is just one station away from Zoologischer Garten and offers nice rooms with a newly upgraded gym section. The staff is friendly and the hotel is mostly clean. Breakfast is over priced and having stayed at the hotel several times before i real disappointment. No chef making omelettes anymore at the counter, open cereal bowls where kids puts their hands, no bottled mineral water and a lack of full grained bread. All this was offered in the breakfast room before. So, my advise is, take the S-bahn to Zoo and eat breakfast there.

Booked this hotel as an Accor member but also based on reviews. Appeared a little isolated upon arrival but is only a 10 minute walk through the Tiergarten to all the amenities at Charlottenburg (Zoological Gardens is the next stop on the numerous S Bahns that pass through). Similarly easily connected to the main station (2 stops beforehand) and depending which line you take, to various other stations where you can connect with the U Bahn (U2 is at Zoological Gardens and connects to many things around Berlin). So not as isolated as first impression would suggest. In fact, turn left out the hotel and a good walk (30 mins) finds you at the Brandenburg Gates. In terms of the facilities, room was extremely well appointed: very comfortable bed, crisp linen, big European pillows, tv had a facility to switch dubbed shows back into English (only did it once but assume it works on other programs). Liked the bathroom and toilet being separate. Had a meal in the restaurant. Staff were extremely attentive and price not too bad for a hotel. Reception staff were equally attentive upon arrival and whenever queries about hotel or any other services nearby. Early start next morning and there was free coffee available and a tv where you could check news, weather and flight departures and arrivals (including gate numbers). Clearly aimed at the business customer. That said, location near to Tiergarten and train line wins over need to have cafes and shops on doorstep. Perhaps not suitable for families but great for couples or solo travellers.