Novotel Berlin Am Tiergarten Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 9,798 reviews

ALLSAFE approved hotel

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Novotel Berlin Am Tiergarten
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+ 21 Services

Hotel extras

  • 274 spacious rooms plus conference rooms for up to 350 people

  • Family Rooms and children's play area

  • Ideally located for all of the city's convention centers and attractions

  • Relax or hold private events on the sun terrace with views over Berlin

  • Fitness and Women are Magnifique with sauna, steam bath and relaxation room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Berlin Am Tiergarten

Strasse des 17 Juni 106-108
10623 berlin

Fax: (+49)30/60035666

Check-in from 15h00

Check out up to 12h00

  • S5, S7, S75:  S5, S7, S75 S-BAHN TIERGARTEN

  • By plane

    BERLIN SCHOENEFELD At 30km / 18.64 miles

  • By plane

    BERLIN TEGEL At 7km / 4.35 miles

  • By car

    KAISERDAMM At 6km / 3.73 miles

  • By car

    SPANDAUER DAMM At 6km / 3.73 miles

  • By train

    HAUPTBAHNHOF BERLIN At 3km / 1.86 miles

  • By train

    ZOOLOGISCHER GARTEN At 1km / 0.62 miles

GPS:52.51423, 13.335386

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Simple and straightforward, casual and relaxed: This is Novo2, an innovative lounge, bar and eatery, enhanced further by its modern culinary concept. DISCOVER A PLACE WHERE LIFE TASTES BETTER!

Our accommodation(s)

Choose between standard, executive or Suite rooms - min. 23 m² in size with queen size bed for relaxation. Getaway with family & save: Free stay for 2 children up to 15 years in their parents' room.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 361

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Berlin Am Tiergarten

100% genuine reviews from our guests

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ALL Rating 4.6/5

9,798 reviews

TripAdvisor Rating 4.5/5

2,361 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

All was great

Customer review rating 4.5/5

Adrian Business - 07/01/2022 Confirmed reviews ALL

The room is big, well organized and it has all the facilities one needs for a stay. The rooms may need a renovation as some parts like carpet, bed, desk, bathroom tiles and other equipment looks a bit dated, but it was all nice and clean. There is a bathtub and a big shower, plus a separate door for the toilet. The room has a wardrobe with doors and plenty of drawers and places to stash your stuff, including the suitcases, so all looks nice and neat once you settle in. The check-in and checkout was nice and smooth. The breakfast is of good quality, but the experience now in Corona times is not the best. There is a very limited choice of foods (cold cuts only) for self-service and basically all the warm food has to be ordered. The food itself is good, but if you want to taste a bit of everything and not waste food by not eating it all, it's not really feasible. I mean, you probably should not order 4-5 different foods just to eat a bit of each, so you kind of have to choose one-two and order those. For me it is worth it to get breakfast in the hotel even if the price was a bit high. The place is very clean, the corona rules are applied, there are many ways to keep it hygienic (disinfectant, gloves, etc). The premium internet was very good, but on my last evening it did not work, I was getting some error when connecting. I did not bother to contact the reception because I just used the free one which seemed to work just as well for what I needed. I will for sure return here for my future business trips as it ticks all boxes for me.


Customer review rating 5.0/5

Patrick Families - 02/01/2022 Confirmed reviews ALL

Perfect location, great rooms, superb breakfast and an amazing service!

OK stay

Customer review rating 4.0/5

Andrejs Couples - 12/12/2021 Confirmed reviews ALL

Generally ok, Was not upgraded (platinum). Wellness, sauna still closed. Breakfast fine.

Dear Andrej, thank you for rating your last stay with us. Unfortunately, you write that you did not receive an upgrade and could not pay with points. Instead of a standard room, we have provided you an executive room with a balcony and a free use minibar as an upgrade. Your bill was partly settled with points for the last night. When you book a restrictive rate, you need to deposit a credit card for prepayment. You can also indicate that you would like to pay with points. Only a difference may be deducted from your credit card, if necessary. With every feedback from our guests, we try to improve and adapt our service. We hope that you will decide for our hotel again in the future and that we can fully convince you of us. You are welcome every time. We wish you a Merry Christmas and a Happy New Year. Kind regards, Gabriella Csontos Guest Relations

Well located

Customer review rating 3.5/5

R Couples - 07/12/2021 Confirmed reviews ALL

Good stay, just had an issue with Alarm ringing in all building at 2AM... Someone had decided to smoke in his/her room apparently.

Dear Mr. w., thank you for your stay with us and your review. We love to read your compliments, but we also appreciate your comments. I am so sorry that your stay was disturbed by a wilfully caused fire alarm. For your comment with the ALL points, you can also pay your hotel bill on site with points. If there is anything else, I can do for you or if you need something, please feel free to contact me again. We are looking forward to welcome you again at any time. We wish you a Merry Christmas and a Happy New Year. Kind regards, Gabriella Csontos Guest Relations

Great Stay

Customer review rating 5.0/5

Alina M. Couples - 28/11/2021 Confirmed reviews ALL

Good positioned, Staff was very kind and helpful, and the breakfast was great with plenty of options to choose from.

Dear Alina M., thank you for the top rating and your personal compliments. I am happy to share this with my colleagues. We wish you a Merry Christmas and a Happy New Year and are looking forward to see you again soon. Kind regards, Gabriella Csontos Guest Relations

Nice and comfortable room in the heart of Berlin

Customer review rating 3.0/5

Wilfried V. L. Business - 26/11/2021 Confirmed reviews ALL

The stay in the Novotel was relaxed. Very close to an S-Bahn station to quickly go to any location in Berlin. The breakfast was rich and convenient. Personally I also like the smoked salmon. The room should have more electric contact points and a better internet speed. The internet speed in this business hotel is bad everywhere. Staff tried to help, but they were unable to change it.

Dear Wilfried van L., thanks for your review. We like to read your positive comments and words of praise. But your criticism is just as important to us. I very much regret that you had impairments and I apologize for all the inconvenience. We have had the Internet checked by our provider. No abnormalities could be found. Presumably, there were only restrictions at that particular time. I hope that you will continue to be our guest. You are always welcome. Best regards, Gabriella Csontos Guest Relations

Average stay

Customer review rating 3.0/5

Isaac F. Business - 25/11/2021 Confirmed reviews ALL

Bar man and room Showers need to improve for Novotel quality standards. The Barman on Wednesday night was rude. The shower in my room was leaking water.

Dear Isaac F., thank you for rating your stay with us and your comment. Usually, all employees are highly praised by guests. I regret all the more that the bartender's behavior was rude to you. I apologize for the behavior that was not appropriate and assure you that I will talk to him. Also, thank you very much for your valuable tip about the leaky shower. This was repaired immediately. I would be happy if you would stay with us in the future and we could make your stay full satisfaction. You are always welcome. Best regards, Gabriella Csontos Guest Relations

Comfortable stay

Customer review rating 4.5/5

Mw Solo - 23/11/2021 Confirmed reviews ALL

Friendly reception and comfortable, problem free stay.

Dear Michael W., thank you for rating your stay at our hotel. We are happy that you feel comfortable with us. I wish you a Merry Christmas and a Happy New Year. We are looking forward to welcome you again. Best regards, Gabriella Csontos Guest Relations

Very good location, comfortable.

Customer review rating 5.0/5

Amos Families - 22/11/2021 Confirmed reviews ALL

Best location near train station.

Dear Amos, thank you very much for your very good rating. We are happy that you felt comfortable. You are always welcome. We wish you a Merry Cristmas and a Happy New Year. Kind regards, Gabriella Csontos Guest Relations

Great location

Customer review rating 4.5/5

Paul Families - 21/11/2021 Confirmed reviews ALL

Fantastic location, great hotel. Staff were brilliant in all area’s of the hotel and nothing was too much trouble. Hotel bar and restaurant were superb and the food was outstanding, would stay here again in a heart beat.

Dear Paul, thank you very much for your brilliant rating and compliments. Of course, we like you feel comfortable and it is a passion for us. You are always welcome. We wish you a Merry Cristmas and a Happy New Year. Kind regards, Gabriella Csontos Guest Relations

Good location

Customer review rating 4.0/5

Jan T. Couples - 20/11/2021 Confirmed reviews ALL

Hotel with good location. Quiet rooms for good sleep. Very good breakfast and service oriented staff

Dear Jan T., thank you for rating your stay at the Novotel Berlin Am Tiergarten. We are happy that you felt comfortable with us and that the location of the hotel were suitable for you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again at any time. Best regards, Gabriella Csontos Guest Relations

Always the most pleasant stay

Customer review rating 5.0/5

Valentyna Couples - 15/11/2021 Confirmed reviews ALL

It was a bit of surprise stay for me, so we could only show my status card at the check-in, but we received all the related benefits immediately. The hotel is very well located and quiet despite the large road and rail tracks nearby. Staff is always very friendly and helpful. It was my second stay and I will for sure come back!

Dear Valentyna O., thank you for your stay with us and the best rating. We appreciate your comment very much and are happy that you felt comfortable. You are always welcome in our hotel. Kind regards Gabriella Csontos Guest Relations

Nice stay

Customer review rating 4.5/5

Anonymous Families - 13/11/2021 Confirmed reviews ALL

Good accommodation

Dear Brian Lykke B., thank you for your stay with us and your good rating. We are happy that you felt comfortable and looking forward to welcome you again. Kind regards Gabriella Csontos Guest Relations

Excellent service and quality

TripAdvisor rating 5.0/5

Thomas_Dilling 20/09/2021 TripAdvisor review

This was our 4th stay at Novotel Am Tiergaten and as usual the quality was second to none. Friendly reception where we got our room at 7:00 even though check-in wasn't before 15:00. The room was spotless and everything was working as it should. Breakfast at the restaurant was excellent too. All in all a very pleasant stay that will make us consider this hotel again next time we visit Berlin. Only downside was that the wellness area was closed due to Corona restrictions, but that is not anybody's fault.

Family trip

TripAdvisor rating 4.0/5

goebilfs 02/08/2021 TripAdvisor review

We were in the "MyRoom by Nadin: Wild Animals in Berlin" and that was OK with 2 kids. The sofa bed is not the most comfortable one but it's bearable. The S-Bahn is just in front of the hotel, so the most of the city is within 20 mins.

A high-end oasis of calm in the geographical centre of Berlin

TripAdvisor rating 5.0/5

Viking54 Solo travel - 18/09/2020 TripAdvisor review

Novotel Berlin Am Tiergarten is located right on the edge of - well - Tiergarten; Berlin and Europe's largest inner-city park with its trees, lawns, lakes and restaurations and bordering on the Berlin Zoo. Surrounded by office/university buildings and the park itself, the location is remarkably quiet at night despite being in the very center of the city. Kurfurstendamm with its upscale shopping, hotels and nightlife is within walking distance - or 2 stops on the S-Bahn (metro) which stops 100 meters from the hotel entrance. Right at the opposite edge of the park - a 5 minute bike ride away and visible in the distance from the pavement outside the hotel, stands the Brandenburger Tor with the Reichstagsgebauede (Parliament) and the Unter den Linden avenue close by. The hotel itself is quite new (ab. 10 years old), and exemplary clean and well kept. It is fairly large for a Novotel and, while the standard rooms are basically "standard Novotel" qua size and bathroom facilities, the building and common areas - including the parking garage - are more spacy and generally of a somewhat higher standard than usual with this hotel brand. Typical "4 1/2 star" level. The staff, from reception to restaurant, are highly efficient, helpful and service-minded. As a frequent visitor to Berlin since 1986, I have over the years stayed at a number of the city's most upscale hotels. But since discovering the NBAT back in 2012 this has become my regular stay in the city, a place I always look forward to returning to when coming to Berlin be it for business or [p]leasure.

Dear Viking54, thank you for your great review and for your loyalty. Hope to see you again soon. Sincerely, Nicolai Concierge


TripAdvisor rating 5.0/5

agnieska566 Family - 05/01/2020 TripAdvisor review

Don't go, don't stay there :) as we just wish to come back as soon as possible and stay longer. So please, leave some empty room for us to book with no price increase as it is most convenient and the best quality stay you could find in Berlin. Not to mention the free parking streets around the area.

Dear agnieska566, thank you for your stay and for your nice and funny review. We are looking forward to welcoming you back soon. Sincerely, Nicolai Laaser Concierge

Feeling good

TripAdvisor rating 5.0/5

rain6271 Family - 31/12/2019 TripAdvisor review

I very much appreciate fir the warmthful welcome by the front desk manager even we reached the hotel in the early morning before the check in time. We were offered to leave our luggages in the hotel and were guided to explore nearby attractions. Location is adequate, breakfast delicious, staffs friendly and room cosy. Definitely will return. Keep it up.

Dear rain6271, thank you for choosing Novotel Berlin Am Tiergarten. Thank you for giving us this nice review and full points. We are happy to hear that you are going to return. Sincerely, Nicolai Laaser Concierge

One station från Zoologischer Garten

TripAdvisor rating 4.0/5

hotelbuster Couples - 13/12/2019 TripAdvisor review

This hotel is just one station away from Zoologischer Garten and offers nice rooms with a newly upgraded gym section. The staff is friendly and the hotel is mostly clean. Breakfast is over priced and having stayed at the hotel several times before i real disappointment. No chef making omelettes anymore at the counter, open cereal bowls where kids puts their hands, no bottled mineral water and a lack of full grained bread. All this was offered in the breakfast room before. So, my advise is, take the S-bahn to Zoo and eat breakfast there.

Dear hotelbuster, thank you for you stay at Novotel Berlin Am Tiergarten once more. Thank you also for your important notes regarding the breakfast. I would just like to point out that there is a sign on the buffet that our chef makes the omelettes in the kitchen and our guests may order them at the waiter. Sorry for not making this clear enough. We definetly have not stopped this service. At Novotel Hotels in Germany, there is a new bowl concept with more cereals which we offer our guests. We will take more attention that our cutlery is used for these bowls. Thank you once more for your comments. Merry Christmas to you and to your family. Sincerely, Caroline Münter General Manager

Comfort and convenience

TripAdvisor rating 5.0/5

TheSha57 Solo travel - 05/12/2019 TripAdvisor review

Booked this hotel as an Accor member but also based on reviews. Appeared a little isolated upon arrival but is only a 10 minute walk through the Tiergarten to all the amenities at Charlottenburg (Zoological Gardens is the next stop on the numerous S Bahns that pass through). Similarly easily connected to the main station (2 stops beforehand) and depending which line you take, to various other stations where you can connect with the U Bahn (U2 is at Zoological Gardens and connects to many things around Berlin). So not as isolated as first impression would suggest. In fact, turn left out the hotel and a good walk (30 mins) finds you at the Brandenburg Gates. In terms of the facilities, room was extremely well appointed: very comfortable bed, crisp linen, big European pillows, tv had a facility to switch dubbed shows back into English (only did it once but assume it works on other programs). Liked the bathroom and toilet being separate. Had a meal in the restaurant. Staff were extremely attentive and price not too bad for a hotel. Reception staff were equally attentive upon arrival and whenever queries about hotel or any other services nearby. Early start next morning and there was free coffee available and a tv where you could check news, weather and flight departures and arrivals (including gate numbers). Clearly aimed at the business customer. That said, location near to Tiergarten and train line wins over need to have cafes and shops on doorstep. Perhaps not suitable for families but great for couples or solo travellers.

Dear Guest(s), thank you very much for this fantastic and detailed feedback. We are very pleased that you felt so well and had a completely satisfied stay. We are always happy to welcome you again. We wish you a Merry Christmas. Kind regards Gabriella Csontos Guest Relations

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