Novotel Berlin Am Tiergarten 4 stars

Customer review rating (ALL Rating) 4.7/5 3,438 reviews

Novotel Berlin Am Tiergarten - Image 1
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Description

Hotel extras

  • Conference hotel with 274 rooms & large meeting rooms

  • Family hotel with family rooms and children's play area

  • Close to convention centers and attractions

  • Business hotel with wellness area, fitness & roof terrace

  • Overnight stay for 2 children up to 15 years in parents' room incl.

Our accommodation(s)

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Hotel location

Novotel Berlin Am Tiergarten

Strasse des 17 Juni 106-108
10623 BERLIN
Germany

GPS:52.51423, 13.335386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

At the Novo², you will be spoiled with modern interpretations of Mediterranean classics, vegan dishes and a children's menu. The Novo² is lounge, bar and eatery in one. End the evening relaxing on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  3,438 reviews

TripAdvisor Rating  4.5/5  2,435 reviews

Certificate of excellence 2023

Great staff and location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Novotel and the local management was flexible with our reservation. They were patient going through different options. My parents stayed at the hotel and they found the check-in process seamless. Their room was large enough amd efficient. They were able to reach all the attractions they wanted to see in Berlin easily by public transportion right in front of the hotel. They also got to the hotel easily from the airport.

Well located and pleasant stay

Customer review rating 5.0/5

Mohamed A. K. Families - Confirmed reviews ALL

Convenient location. The stay was good and the staff was very nice. Will definitely stay here again.

Friendly staff, good location

Customer review rating 5.0/5

Jaycey W. Families - Confirmed reviews ALL

We had an enjoyable stay in Novotel Berlin Am Tiergarten. Staff were friendly, helpful and informative. Any request was looked into straight away. Room was spacious. Fantastic location.

Inappropriate bedroom

Customer review rating 2.5/5

Richard P. Couples - Confirmed reviews ALL

On arrival with my wife at 8.00pm Thursday 10 October 2024 we were offered at reception either a disabled room or a twin bedded room. We chose the latter. We were given the choice of moving the two beds together ourselves or sending up someone to do it for us. We asked that it be done for us which it was. This was a very unsatisfactory situation . We had made the booking many months before and had very much looked forward to our visit. In addition the room appeared unprepared. There was one small towel between us and my wife had to ring down twice before more were bought up. We have stayed at Novotel am Tiergarten many times over the last two decades and we feel very disappointed that preparations were not in place for our arrival. We would like to add though, that all the staff were very friendly and helpful. We were very grateful for the attention they gave us. Perhaps the fault is with the system. There were some conferences going on at the hotel and our perception was that these were given priority over us. By way of a compliment we will be hoping to stay at your hotel in the future. It is a fantastic hotel from location to amenities and staff. But it was spoilt on this occasion by our double bedded rom room not being available for us. Best wishes, Richard (Richard P.)

Dear Richard P., Thank you for sharing your impressions of your last stay. I am very sorry that you did not receive a room that met your expectations. We understandably had the information that you did not want a barrier-free room. However, the fact that it had to be a room with a queen-size bed was not. The standard room category includes all 3 bed types. As we were now fully booked, we unfortunately had no further availability of rooms with a queen-size bed or the option to change rooms. I assure you, we certainly did not want to upset you. It is very important to us that regular guests in particular always receive the same feel-good experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriella Csontos Guest Relations

Very pleasant stay - as always!

Customer review rating 5.0/5

Patricia Business - Confirmed reviews ALL

- Extremely friendly and helpful staff - Membership benefits being offered/ applied without having to ask for them (e.g., drink voucher) - even a note in your room informing you about benfits such as late checkout - Room upgrade - Well-equipped gym, even with sauna/ steam room

Dear Patricia, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten and thank you very much for your compliments. Sincerely, Gabriella Csontos Guest Relations

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Other web-users rate our hotel

  • 1,543 reviews 9.5/10 Location
  • 1,712 reviews 7.6/10 Room
  • 1,636 reviews 9.2/10 Service
  • 41 reviews 7.3/10 WiFi
  • 1,099 reviews 8.7/10 Breakfast
  • 676 reviews 7.8/10 Cleanliness
  • 164 reviews 8.9/10 Wellness Area
  • 117 reviews 8.4/10 Bar

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