Banyan Tree Macau 5 stars

TripAdvisor rating 4.5/5 1,532 reviews

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Description

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Indoor and outdoor pools

  • Private pool in all suites

  • Hotel is a part of "Galaxy Macau"

Our accommodation(s)

Hotel location

Banyan Tree Macau

Avenida Marginal Flor de Lotus, Cotai, Macau, China
MACAU
Macau SAR, China

GPS:22.148687, 113.552715

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  1,532 reviews

Creating beautiful memories

TripAdvisor rating 5.0/5

DutchieLa TripAdvisor review

We had a reunion with friends who live in Macao and some who moved to other countries. We had a couple of cabanas and had the whole day at the different pools. It was an absolutely beautiful day and Mr. Earth and the team made it a super wonderful day. We are definitely coming back. Thank you Banyan Tree Macao

Best family hotel experience ever

TripAdvisor rating 5.0/5

victoriaaY8587CK Families - TripAdvisor review

Probably one of our favorite family hotels ever. Exceptional service from our room staff, Andrew, Sydney, Mel and Erick + front desk manager Miguel. They went above and beyond to make sure our stay was comfortable with our two kids. The children’s tent and toys was a great surprise and the quality of the room and bed was superb. We only wish the outdoor pool was open during our stay but was told it was under renovation. Will definitely recommend Banyan tree to our friends and family and can’t wait to come back. Thank you for the wonderful stay!

Dear Victoria, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager

Superb experience

TripAdvisor rating 5.0/5

636bikkig Families - TripAdvisor review

Superb experience there. Friendly staffs with excellent service from Front Desk to Concierge to Housekeeping. Kids were so happy having fun in the wooden bathtub and they love the kids amenities so much, especially soft toys. Love the toiletries given, even with detergent for clothes. This is something that i usually couldn't get from hotels. Strongly recommended for family with kids. Worth every penny.

Dear Guest, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager

Unforgettable Birthday Staycation

TripAdvisor rating 5.0/5

Miss_K_fly Families - TripAdvisor review

Booked a Cotai Pool Suite King to surprise my mum for her birthday and ended up not only she is surprised but I am surprised also. I only asked the hotel staff to arrange her a birthday cake but never thought that they surprised my mum with beautiful birthday decorations. Apart from it, their front desk staff Serena was nice enough to show us the room and different features of the room as well as taking a photo of us and print it out for us. Moreover, they ever welcomed us back after we finished our dinner. I also found out that the housekeeping team made my mum a towel birthday cake. In conclusion, every single staff we met at the hotel was very nice and friendly. The room was beautiful, clean and spacious. However, I thought that the breakfast at Saffron should be improved in terms of taste and variety. I still highly recommend this hotel and we will come back more often though.

Dear Miss K Fly, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager

Its what a 5 star should be

TripAdvisor rating 5.0/5

X6927VWkeithm TripAdvisor review

Its a proper 5 star hotel. Everything was great. They even order you a taxi (if you've been to Macau before you know how amazing this is). In room dining, awesome facilities and they went above and beyond. I'm hard to impress - but on this occasion I was very impressed. Staff were attentive and it was what it should be for the steep price. Only problem was a lack of a hotel bar - but we had a massive room with room service, so it wasn't an issue. The relaxation tub was awesome too.

Dear KayMacky, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager

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