Sofitel Macau at Ponte 16 5 stars

Customer review rating (ALL Rating) 4.9/5 273 reviews

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Description

Hotel extras

  • Explore Macau's historical heritages with walking distance.

  • Fabulous city, harbour or river views with floor to ceiling windows.

  • Mansion Suites all with spacious living room and walk-in bathtub.

  • Two outdoor swimming pools with terrace and garden combined, the fun is guaranteed.

  • Family rooms set up, kid's friendly restaurants and Angry Bird Game Center are all fun.

Our accommodation(s)

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Hotel location

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
MACAU
Macau SAR, China

GPS:22.196944, 113.535833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  273 reviews

TripAdvisor Rating  4.5/5  6,726 reviews

Certificate of excellence 2023

Get rewarded with comfortable stay and excellent service at Sofitel Macau at Ponte 16

TripAdvisor rating 5.0/5

shuwei24 Families - TripAdvisor review

Spent our 4D3N at this 5-star hotel and met service crew Victor, Kyle, Kevin, Desk Concierge Russell and Chef Benson at the top-notch Club Millesime. We spent our afternoons and evenings having fine food, wine & beer. Sofitel is famous for their comfortable bedding and the rooms are equipped with Bose speaker. This is a hotel we highly recommend in Macau. 👍👍👍

Great and comfortable stay at Sofitel and enjoyable family time at Club Millesime for 4D3N stay

TripAdvisor rating 5.0/5

ade87col Families - TripAdvisor review

Pleasant time with my family at the Club Millesime and 4D3N stay in Sofitel. Great tasting canepes and dishes for dinner and afternoon tea set. Thanks to the duty team (Catherine, Claudia and Chef Sandy) for the pleasant experience and hospitality. My kids enjoy much😉

Weekend in Macao

TripAdvisor rating 5.0/5

Melissaaatje TripAdvisor review

We had an enjoyable stay at the Sofitel. Rooms were spacious and clean and the breakfast buffet was OTT. The hotel has a nice big outdoor swimming pool with sun loungers and towel service. They also have a gym facility with top tier equipment. The rates for the rooms are more expensive during the weekend and it's best to check several booking sites to see if you can find a better deal with for example breakfast included. The hotel also has a casino but there is a bus stop in front of the hotel that goes to the Cotai strip.

Good hotel, should fix the Aircon

TripAdvisor rating 4.0/5

Dan L Solo travel - TripAdvisor review

I have three stays at this hotel during november and december. This review is from the first. I've been staying at this hotel many times before. I was upgraded, as an Accor Gold member, to a better room at a high floor with view over the water between Macau and Mainland China. They provided a nice welcome plate of yummy cookies and also brought me a bottle of wine, which I appreciated. Thus the hotel is good in recognising membership loyalty. I had some issues with the Aircon. I need a quite cool room to feel comfortable. The management team was helpful, Leon and Mary from the front desk, as well as the duty manager Louis, to adress the problem. Although the room temperature became much better, I think the hotel has a general issue with the Aircon. The temperature in the room could randomly change 2-3c, without any rational explanation. When that happen in the middle of the night, it's hard to get a good sleep. The restaurant did as always a good job. I had breakfast here and the chef Dennis was kind and did always provide me with some smoked salmon. The housekeeping was excellent. I am a regular in the gym when I travel. In the fitness center there are some new staff who could be better supervised. The changing room area was not always enough attended, thus the floor was on some occasion slippery and I had to vipe it by myself. Also they did not on occasions refill the dispenser with cold water and ice. These were minor problems, the gym is well run. The staff is over all professional and friendly and I had a good stay.

Macau Stay

TripAdvisor rating 5.0/5

Munavar S TripAdvisor review

Excellent hotel, very lavish, very good service both by the reception staff & housekeeping. Very clean & spacious rooms. Right in the middle of the city close to the town square & on the river. Beautiful decor & awesome views from the room. Very good food, buffet breakfast was excellent.. we had a wonderful stay. Recommend this hotel.

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Other web-users rate our hotel

  • 7,399 reviews 9.3/10 Location
  • 6,644 reviews 8.2/10 Room
  • 7,661 reviews 8.7/10 Service
  • 54 reviews 4.7/10 WiFi
  • 2,504 reviews 9/10 Food
  • 2,464 reviews 8.9/10 Cleanliness
  • 1,247 reviews 8.8/10 Breakfast
  • 97 reviews 8.6/10 Sustainability

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