Sofitel Macau at Ponte 16 5 stars

Customer review rating (ALL Rating) 4.9/5 379 reviews

Sofitel Macau at Ponte 16 - Image 1
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Sofitel Macau at Ponte 16 - Image 4
Rua do Visconde Paco de Arcos, 0 MACAU, Macau SAR, China

Description

Hotel extras

  • Explore Macau's historical heritages with walking distance.

  • Fabulous city, harbour or river views with floor to ceiling windows.

  • Mansion Suites all with spacious living room and walk-in bathtub.

  • Two outdoor swimming pools with terrace and garden combined, the fun is guaranteed.

  • Family rooms set up, kid's friendly restaurants and Angry Bird Game Center are all fun.

Our accommodation(s)

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Hotel location

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
0 MACAU
Macau SAR, China

GPS:22.196944, 113.535833

Telephone
Fax +853 8861 0018

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  379 reviews

TripAdvisor Rating  4.6/5  7,059 reviews

Excellent! The place to stay

TripAdvisor rating 5.0/5

Goetz-Ulf J TripAdvisor review

We visited the Macau Coin Show and stayed at Sofitel. It was a perfect stay. Staff was wonderful, rooms very nice and super clean and Spa excellent. I boo of three massages, always had same therapist. Diyah is an expert and she was The first one that really made a difference and found a cure for my troubled feet and legs! Thx so much and keep up the good work. Sofitel Macau….the place to stay!!! All the best GJ from Germany

Nice but...

TripAdvisor rating 4.0/5

edwardyang83 TripAdvisor review

Second time staying here, this time our room was better than previous stay. We enjoy our stay but due no more shuttle bus service it's a bit inconvenient. Fortunately there still a limited service shuttle to Oceanus and also there is a bus stop just in front of hotel, but I think maybe due casino closed and affected the hotel business so we feel the staff not in mood again to give guest a services. Actually Sofitel is a good hotel, and I hope we could stay again in the future.

Customer review rating 5.0/5

Donghwan S. Friends - Confirmed reviews ALL

Hotel is clean and comfy. Staff are nice and polite. Can’t wait to come back next time. thanks for good hospitality of Gucci

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Will definitely come back. Value for money. Excellent Customer Service and very friendly staff.

TripAdvisor rating 5.0/5

Lorraine N TripAdvisor review

Location has easy accessibility to tourist spots. Ambience is excellent & comfortable. Not that modern style but has a cozy feeling. Staff are very accommodating and friendly. Special mention to Ms Luisa, Ms Michelle, Ms Mary, Mr Mark, and Mr Archie. Great job. Excellent Customer Service.

Customer review rating 5.0/5

Shao L. N. Friends - Confirmed reviews ALL

All in all, a very good hotel in Macau. Excellent customer service. Front desk, Concierge, 17/F Millsime lounge, 18/F Le Chinois, 6/F. Mistral, All of them are great.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 5,507 reviews 9.3/10 Location
  • 5,166 reviews 8.1/10 Room
  • 6,115 reviews 8.8/10 Service
  • 57 reviews 5/10 WiFi
  • 1,955 reviews 8.8/10 Cleanliness
  • 1,828 reviews 9.1/10 Food
  • 1,054 reviews 9.1/10 Breakfast
  • 219 reviews 9.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.