Sofitel Macau at Ponte 16 5 stars

Customer review rating (ALL Rating) 4.9/5 378 reviews

Sofitel Macau at Ponte 16 - Image 1
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Sofitel Macau at Ponte 16 - Image 3
Sofitel Macau at Ponte 16 - Image 4
Rua do Visconde Paco de Arcos, 0 MACAU, Macau SAR, China

Description

Hotel extras

  • Explore Macau's historical heritages with walking distance.

  • Fabulous city, harbour or river views with floor to ceiling windows.

  • Mansion Suites all with spacious living room and walk-in bathtub.

  • Two outdoor swimming pools with terrace and garden combined, the fun is guaranteed.

  • Family rooms set up, kid's friendly restaurants and Angry Bird Game Center are all fun.

Our accommodation(s)

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Hotel location

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
0 MACAU
Macau SAR, China

GPS:22.196944, 113.535833

Telephone
Fax +853 8861 0018

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  378 reviews

TripAdvisor Rating  4.6/5  7,059 reviews

Will definitely come back. Value for money. Excellent Customer Service and very friendly staff.

TripAdvisor rating 5.0/5

Lorraine N TripAdvisor review

Location has easy accessibility to tourist spots. Ambience is excellent & comfortable. Not that modern style but has a cozy feeling. Staff are very accommodating and friendly. Special mention to Ms Luisa, Ms Michelle, Ms Mary, Mr Mark, and Mr Archie. Great job. Excellent Customer Service.

Customer review rating 5.0/5

Shao L. N. Friends - Confirmed reviews ALL

All in all, a very good hotel in Macau. Excellent customer service. Front desk, Concierge, 17/F Millsime lounge, 18/F Le Chinois, 6/F. Mistral, All of them are great.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Deep S. B. Solo - Confirmed reviews ALL

Right from check in, to enjoying great hospitality of staff. It was nice of Jessica to upgrade to river view room, since I was visiting macau after 14 years. There is a free shuttle services to the ferry terminal and other island too.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Weng H. J. L. Couples - Confirmed reviews ALL

we had wonderful time

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One for the book :)

TripAdvisor rating 5.0/5

Ann Grace B TripAdvisor review

Super nice buffet experience at the Sofitel Macau. Location is easy to locate. The atmosphere is very timely for the season of Christmas. Food is great! I like the variety. Staff are very attendant and kind as well especially: Luisa, Michelle, Mark, Romeo, Chris, Mary and Brian.

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Other web-users rate our hotel

  • 5,507 reviews 9.3/10 Location
  • 5,166 reviews 8.1/10 Room
  • 6,115 reviews 8.8/10 Service
  • 57 reviews 5/10 WiFi
  • 1,955 reviews 8.8/10 Cleanliness
  • 1,828 reviews 9.1/10 Food
  • 1,054 reviews 9.1/10 Breakfast
  • 219 reviews 9.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.