Sofitel Macau at Ponte 16 5 stars

Customer review rating (ALL Rating) 4.8/5 382 reviews

Sofitel Macau at Ponte 16 - Image 1
Sofitel Macau at Ponte 16 - Image 2
Sofitel Macau at Ponte 16 - Image 3
Sofitel Macau at Ponte 16 - Image 4

Description

Hotel extras

  • Prime location within walking distance of Macau's UNESCO-listed historic areas.

  • Selected rooms feature city, harbour or Pearl River views with floor-to-ceiling windows.

  • Mansion Suites with spacious living areas and a jacuzzi bathtub.

  • Two outdoor swimming pools set amid terraces and landscaped gardens.

  • Dining and leisure experiences inspired by French art de vivre and local Macau flair.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
MACAU
Macau SAR, China

GPS:22.196944, 113.535833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  382 reviews

Customer review rating 4.5/5

Sharon A. S. Y. W. Solo - Confirmed reviews ALL

Most comfortable bed with an extensive pillow menu... got exactly what i am 7sed to for a most restful sleep.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.0/5

Sitsada H. Families - Confirmed reviews ALL

I was able to book 2 rooms using Accor China discount voucher via Wechat, when checking-in , the hotel refused to give me a discount on one room. They only sent an email regarding rate change 2 days before my check-in which left me no option to change the plan at that time. I’ve already sent an email asked about voucher condition, but the reservation staff, Mimi Ma ,didn’t answer me back clearly that I can’t use it.

Customer review rating 5.0/5

Haarithan S. Solo - Confirmed reviews ALL

I had a fantastic stay at Sofitel Macau at Ponte 16. The 37 m² room felt incredibly spacious (especially compared to Hong Kong hotels) and had lovely river views, while the bathroom was spotless and included a bathtub. Amenities were excellent—welcome drinks and even complimentary beers in the minibar were a pleasant surprise. The bus stop right outside made getting around Macau very easy, and although a shuttle to the ferry terminal would have been nice, taxis are easily arranged by the hotel, making travel very convenient. Receptionists were super polite and helpful too :)

Customer review rating 5.0/5

Michael G. Business - Confirmed reviews ALL

This is a fantastic hotel. The room is incredibly comfortable and luxurious and really clean. The hotel is very well located and a short walk to the old town and casinos. The lounge within the restaurant is fantastic and the dinner buffet is really good. Most of all the people make the hotel. Everyone is extremely helpful and nice but we have been helped very much by Amelia, Gucci, Catherine, Ann, Winter and Louisa. Vinzenz the GM is around the hotel a lot and is very friendly and helpful. He has created an amazing staff and experience for the guests. I unreservedly recommend this hotel.

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Darian F. Couples - Confirmed reviews ALL

We are regulars at this hotel, in the past we had experienced some disappointing service levels. However, this recent stay (8-10 March ) recharged our confidence in the Sofitel brand.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 4,868 reviews 9.3/10 Location
  • 4,671 reviews 8.1/10 Room
  • 5,591 reviews 8.7/10 Service
  • 61 reviews 5.9/10 WiFi
  • 1,777 reviews 8.7/10 Cleanliness
  • 1,677 reviews 9.2/10 Food
  • 1,000 reviews 9.1/10 Breakfast
  • 200 reviews 9.2/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Macau