Sofitel Macau at Ponte 16
Customer review rating (ALL Rating) 4.8/5 688 reviews
ALLSAFE approved hotel
Explore Macau's historical heritages with walking distance
Fabulous city, harbour or river views with floor to ceiling windows.
Mansion Suites all with spacious living room and walk-in bathtub.
Two outdoor swimming pools with terrace and garden combined, the fun is guaranteed.
Mansion at Sofitel with different themes
Rua do Visconde Paco de Arcos
0 MACAU
Macau SAR, China
Macau Bus: 1,3,3x,4,19,26,3 Ponte 16 / Auto-Silo Pak Kong
Macau Intl Airport At 9km / 5 miles
Ferry At 2km / 1 miles
GPS:22.196944, 113.535833
Check-in from - Check out up to
Serving a contemporary buffet and à la carte menu with international flavours, with Macau's most picturesque alfresco setting, Mistral restaurant is the perfect place for a relaxing and pleasurable dining experience.
Macau's trendiest Cantonese Restaurant, Le Chinois overlooks the Macau inner harbour from the hotel's top floor. Authentic Cantonese fare gains extra appeal thanks to stylish French-inspired presentation. Exquisite dim sum are special attractions.
In Macau's sub-tropical environment, swimming pools are a welcome luxury. Sofitel Macau's main free-form pool and landscaped terrace with its luxuriant palms make a magical setting for events or leisurely lazing away with a cocktail from the pool bar.
Rejuvenating world traditions and French cosmetology, Sofitel SPA invites you to experience an unforgettable moment of Wellbeing and Beauty.
The romance of France the heritage of Macau and your dreams for the special day unite to create a magnifique wedding. Envision river views rose petals sparkling champagne and a decidedly French touch. Imagine a Macau wedding in unparalleled style.
Valued guests have the choice of panoramic city views or river views when staying at the Sofitel Macau luxury hotel. Why not enjoy the best of Macau luxury accommodation and upgrade to a Club Room or Suite. All rooms boast state of the art designs.
Accessible room
Accessible room
Customer review rating 5.0/5
Haruka Families - Confirmed reviews ALL
I have been patronising your restaurants and spa, and this time thanks to the government promotion we decided to have a staycation at your hotel. Check in was done at club lounge, very nice and comfort with nice welcome drink. Room was very nice and Stay was very well taken care. Thank you all the heartists especially Victor. He was remarkable out of all the professional team members. We will definitely visit again.
Dear Ms. K., We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback especially a recognition from one group. I will share your comments with our team and Victor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dawn Yu Director of Guest Experience
TripAdvisor rating 4.0/5
Macau_1206 TripAdvisor review
Wonderful Suite room, spacious, very clean and comfortable, my Nephews like it very much. We had a great time at the Club Lounge, thank You so much. Also, we had lunch Easter Sunday Brunch at Mistral. Thank You
Customer review rating 5.0/5
Victoria H. Solo - Confirmed reviews ALL
The service is efficient and friendly. The staff go out of their way to ensure that guests are well taken care of, the result being an experience that is very personal. The hotel has two excellent restaurants and a relaxing interior environment. The rooms are comfortable and everything necessary is provided. There's a well-equipped gym, well-kept pool area, and a wonderful spa. The hotel is also well-located in the heart of Macao. Every time I stay in this hotel, I find a reason to extend my stay!
Dear Victoria H., We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jade Leong Guest Experience Team Sofitel Macau at Ponte 16
Customer review rating 5.0/5
Robert A. Couples - Confirmed reviews ALL
We celebrated our 30th wedding anniversary and had a wonderful weekend. From check in to check out we were offered the best service and attention that was needed to make our event a success. Maria at Mistrel and executive staff Melsan, Dawn, Doreen, Macy and Amelia were amazing , thank you for a wonderful time .
Dear Robert Richard A., We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jade Leong Guest Experience Team Sofitel Macau at Ponte 16
Customer review rating 5.0/5
Billy N. Friends - Confirmed reviews ALL
My friend came to Macau recently for a business trip. Without any hesitation, we chose to stay at Sofitel Macau again. Our home-coming experience started at the lobby at where we were warmly welcomed by Dawn and Jenny. We checked in at the executive floor and Doreen and Macy had once again kindly upgraded us to the junior suite that we usually stay at. The welcome drink is truly extraordinary - the mix of ginger with lemongrass is very refreshing and is not available elsewhere in Macau, making it a unique experience in Sofitel (thanks to the executive lounge and guest experience teams!). Special thanks have to be given to Kyle, Victor and Ann for entertaining our infinite requests for refill. Happy hour at the executive lounge is always our favorite time in the hotel. I really enjoyed the roasted pork shoulder which was tender and rich in taste, although my friend liked the Bak Kut Teh more for its exciting spiciness. I have to say I miss the mushroom soup though - it seems that it's no longer in the happy hour menu. But of course, the lounge experience cannot be perfect without Melsan's special cocktail. It is worth noting that Victor is also a hidden expert in making special drinks (I still love your drinks, Melsan!). And we truly appreciate that Ann had especially brought us our favorite desserts (canele and chocolate eclair) which were not available earlier in the happy hour. The wonderful experience did not end at the lounge - the executive lounge team had once again prepared a fragrant bubble bath for us in our room. It is truly impressive that they have spent so much time and efforts to decorate the bathtub with rose petals and we really enjoyed the relaxing moments in the bath. We particularly love their handwritten notecards with tailor-made drawings - it was so nicely made that I thought it was computer generated fonts and graphics at the beginning (and I was VERY surprised to find that all the words and pictures were actually handcrafted). The breakfast at Sofitel Macau is also nice. Beef congee and almond croissant are always my favorite (thank you Moon for bringing up new ones when the almond croissants were all gone). And I particularly appreciate James and Gladys for specially preparing wonton noodles for us (probably a hidden menu item for us). We are thankful to Doreen, Dawn and their teams for making us feel like home at Sofitel Macau and we can't wait to bring our family here when the pandemic is over.
Dear Kar Wei N., We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jade Leong Guest Experience Team Sofitel Macau at Ponte 16
Our most recent 20 reviews
In partnership with TripAdvisor