Sofitel Macau at Ponte 16

We stay one night at executive room with twin beds that can be combined. We enjoy great vibes in the club lounge. Room is super comfortable, especially enjoy the tv show while having a bath. Location is great, a little away from the main attractions but close enough to walk. The hotel provides shuttle bus service from hotel to boarder gate or HZMB Port (Macau), but no service from the pier.

We had a lunch with my wife and brother in law at mistral. Beautiful restaurant with a great variety of food amazing atmosphere and great service. server was very knowledgeable and friendly kudos to maria,Anna,Shirley,brian and fatima..

we had breakfast buffet with my husband, i am so satisfied with the food and the dessert. my husband said it was really nice. the service was great specially the staff, Maria was the one who assist us she was very nice and polite. we highly recomend.

The hotel was well appointed. The room was nice and clean but smelled a little musty. I think it is difficult to combat the humidity here, and the hotel is older. The staff was very attentive. Maria at the Mistral restaurant for breakfast and lunch was very helpful and even helped me get breakfast to take with me right when they opened for early morning work assignment. The hotel is in an older part of the city. It was a easy to walk to ruins of St. Paul and to walk around in the markets. Good location for a local visit to see Macau.

Check in process took less than 5 min having previously booked and checked in online via the Accor App. We were greeted by name upon arriving at the hotel by a very friendly and helpful member of the guest relations team. Our room was upgraded from city view to harbour view. The room was very clean, quiet (double glass) with a comfortable king size bed. As we were celebrating our anniversary we received delicious chocolates and macaroons which paired well with the tea and coffee available at the mini bar. The same lady went the extra mile to assist us with the late check out. The bell boy helped us fetch a taxi downstairs and assisted with our luggage. Kudos and many thanks to the whole team at Sofitel. We will for sure be back soon and choose Sofitel again.