I checked in very late, like 1 am, Sunny is very friendly and helpful, Sunny is the man

I was greeted by friendly staff and the room was of a good standard.

A stunning place to stay in the city. Sonny was perfect when I booked and both staff we met when we checked in were a credit to the organisation. Room was small but perfectly laid out - Bathroom was awesome - my wife wants the shower at home rebuilt now!!!

Excellent room with balcony, very modern furnishings. Parking is too far from the Hotel and not easily accessible. Sky Channels were limited.

Good location. Friendly staff. Comfortable room

The Onsite GM was fantastic. We arrived pretty exhausted and our room was ready (on a higher floor as requested but not expected) and he gave us a discount on the rate which was above and beyond and not expected but truly appreciated. We had the hotel to ourselves, it was very very well cleaned with a great bed and even better shower. When we needed extra cutlery, we were brought it within minutes and when we were checking out, we were given a late checkout as well. Absolutely superb service, would stay there again. We would just uber up Queen street next time!

Nice and new hotel. Comfortable and cosy.

Beauty cleN I'll stay again

We were well looked after in our time and the food and service provided was great. The space we were placed in was great for our needs and we were give appropriate access to screens and stationary.

Didn't get to stay because of COVID but had great customer service from the team and would definitely stay again!

I take my hat off to the staff. From check in to check out every single interaction I had with the team was outstanding. Rooms and facilities were nice but that makes the stay comfortable. The staff make the stay memorable. Will be back

Good clean rooms. Not too far, via UBER if you want to head down to the bottom end of Queen St.

Along the bus route, the room is spacious, clean and most of all the service staff are absolutely a delight to deal with. the restaurant has a good menu and the fish dish i ordered was simply delicious. There are very few business hotels in the midrange price level and this is one hotel i highly recommend. It will not disspoint.

Had a great 2 day stay. Rooms are lovely. Clean, modern, everything you need. Wouldn't recommend the restaurant. Only 2 staff. Long wait. Empty glasses for ages before asked about extra drinks. The food was meh! Fries were the nicest. Will definetly stay here again just not dine.

Your staff were absolutely awesome!! NZ announced a lockdown just before I arrived. Your staff couldn't have been more accomodating. I was flying out at 9pm the next day and they let me stay right through until when I needed to leave to go the airport - and most importantly at no extra charge. I think I was the last person left in the hotel and they arranged lunch, coffees and fruit. I have just signed up to Accor rewards program and I'm not normally a big fan of staying at hotels, but this worked out perfectly - I will definitely be back!