Mercure Auckland Queen Street 4 stars

Customer review rating (ALL Rating) 4.5/5 83 reviews

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Description

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Hotel location

Mercure Auckland Queen Street

500 Queen Street
1010 AUCKLAND
New Zealand

GPS:-36.8567927, 174.7619403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Lone Star Queen Street

Lone Star Queen Street, come and enjoy all of your Lone Star Favorites in a new venue. Located inside the Mercure Auckland Queen Street Hotel. **Please note this is a standalone restaurant and does not accept Accor Plus Discount.

Our guest reviews

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ALL Rating  4.5/5  83 reviews

TripAdvisor Rating  3.5/5  62 reviews

Was good stay

Customer review rating 3.0/5

Amal P. Solo - Confirmed reviews ALL

Like I travel very frequently to Auckland and it's the first time stay in Mercure am also part of accor group but without any notification have to put deposit to stay I've stayed other accor properties in newzealand there is no deposit request at all any properties. And the refunded amount that I deposited was not exactly the same amount I get back maybe something regarding bank so over all good stay nice room apart from the deposit hustle everything is good

An ok stay

Customer review rating 3.0/5

Chelsea Couples - Confirmed reviews ALL

An ok stay. The door to the interconnecting room was not locked, we had to contact reception to lock this. We were also missing items- i.e there was only one glass and one mug. When we requested more we were advised there was no additional mugs that could be provided. The staff were very helpful but this room was not worth what we paid. Bathroom was not clean and the shower curtains need replacing.

Lovely Stay

Customer review rating 4.5/5

Amy Couples - Confirmed reviews ALL

Nice room, comfy bed, beautiful bathroom, good breakfast, helpful staff.

So grateful

Customer review rating 5.0/5

Marie W. Couples - Confirmed reviews ALL

I am so grateful for the Mercure refunding our second night stay. I was so unwell we had to go home, I certainly did not expect to not be charged for the second night as it was booked. Thank you so much

Great Location

TripAdvisor rating 4.0/5

mw00ding Couples - TripAdvisor review

Great hotel near the K Road and Queen Street intersection with easy access to all Auckland CBD has to offer. The room was small, but suited our needs. Good sized bathroom which was clean and did not fog up while showering, however water pressure was not as strong as I would like. No problem for us as a married couple, howeevr be cautious of glass screen bathroom doors if staying in the room with a friend, rather than partner, it lacks privicy and sound proofing. Breakfast had several different buffet options, hot and cold and was generally better than equivalent hotel included breakfasts. A bit of waiting while to get checked in, and again while they checked the room was ready, although appreciated, when in the city for under 24hrs, this time could have been spent better. I would stay here again, if we were wanting to base ourselves in this location. I did rate the cleanliness of our room. The staff we encountered at reception, in passing on our floor and breakfast were all very friendly and helpful.

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Other web-users rate our hotel

  • 840 reviews 7.7/10 Location
  • 1,113 reviews 7.7/10 Room
  • 872 reviews 8.4/10 Service
  • 18 reviews 7.2/10 WiFi
  • 440 reviews 7.7/10 Cleanliness
  • 358 reviews 6.7/10 Breakfast
  • 230 reviews 8.4/10 Vibe

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