ibis Styles Canberra Tall Trees Hotel 4 stars

We stayed in this hotel as it was close to Anislie Football Club as we were attending a family event there. Reception were very friendly and helpful. Room was very clean and the bathroom was spotless. The only negative was the guests arrived after midnight that were drunk and loud. Enjoyed our breakfast there.

A great Ibis hotel located In Ainslie. Room was great and breakfast ideal the only negative was no evening meals. It is only a five minute walk to Ainslie Footy Club and oval which was our primary purpose this trip. All in all a very satisfactory hotel.

Stopped at this location as it was close to where our event was being held. It was ok, apart from that fact there is no available restaurant on site apart or breakfast. Would have been really handy to discover before 7.oopm

Standard accommodation small room , bed uncomfortable, location was inconvenient for amenities and restaurants. Bathroom a bit hard to manoeuvre around as very small. Bonus drink appreciated and dollar breakfast was ok.

I stayed at this hotel a few times and was really disappointed this time which means I won't be coming back again. It started with not getting the room type I had booked but actually getting a smaller room. Then I found out that the restaurant had been closed without letting anyone know beforehand or at the time of booking. Staff at reception are fine and helpful but the hotel itself has gone backwards in quality which means I won't be coming back again.

As this is a new property acquired by Accor it does need a refurbishment, the rooms are very dark and they need lighter bedding, curtains were a disgrace in room 113, second visit we stayed in room 119 a much better room. It is correct that for three adults you do only get one soap and one face washer. The location was lovely and quiet. Shame the restaurant was closed.

Definitely not the usual standard. Faulty airconditioning when it was 40 degrees is no joke. Serviceman came the next day and not much better because unit was so old and not all vents were functional. Room was old worn and shabby, missing light coverings, no milk of any type, one face washer for 2 people? One good aspect was the great breakfast provided by Belinda who run an outstanding dining section. Hotel has potential but please bring it up to standard-soon!

Our first impressions of our room was that it appeared quite dark. The light at the front of the room wasn't working, I had mentioned it to the front office staff, but it wasn't fixed during our stay. The front door of the room didn't close completely, it needed a good pull to click shut. We only realised this once we returned from our days activities (Housekeeping cleaned our room and left the door ajar after servicing our room). Management should be made aware of this problem. Breakfast is quite adequate. Parking is great and free. The location of the hotel is very central to everything.

Had to wait 10 minutes outside room while housekeeping staff prepared the room. found tha although I had booked a room for two, there were only enough wash cloths and toiletries for one. We managed with these, however, on returning from a full day out the next day, we found that not only had the toiletries not been replaced, the used wash cloths and empty containers were left in the bath. On top of this the general bin had no been emptied and the coffee and tea sachets not restocked. This was supposedly an upgrade, so I would hate to see what type of service we would have received otherwise. Breakfast was good if not a little pricey for the selection. Staff overall were friendly.

I’m surprised this is listed as 4 Star and a hotel it’s definitley 3 star motel (best western sign still up) Very friendly staff - check in was easy though lacking information . I was only handed the room key and shown the map of where room was located. Had to ask for information such as check out time, breakfast hours. My daughter found 3 empty water bottles under the bed and the glass in the room had food still on them it was only an overnight stay.Breakfast was better than expected.

Not bad for a suburban hotel. There could have been more variety at breakfast. I would consider staying again. It was clean and the staff where friendly. They were fully aware of my Accorplus membership and applied the discounts with no problemsThe internet didn't work in my room

Stayed in a room under the stairs which were very noisy. Had booked ahead but did not get room with one bed but instead had 2 beds and very little room to move. Nothing in the mini bar . Carpet was very soiled and dirty looking.

Probably didnt read description. It was very budget and small. bathrooms mouldy and so so tiny. less than a meter wide shower at one end and then a few steps toilet at the other. was there for 3 nights. came home one night to what looked liked house keeping had been in and left. left removing bathroom floor matts, one rubbish bag and left bin full, bed unmade and no replacements. every day school buses arrived fullof kids for ski trips. accommodation perfectly fine as long as you know where your staying.

The hotel is in a lovely, leafy, older suburb. It is a short 5 -10 min drive to the city centre, or a pleasant walk if the weather is fine. It has been renovated recently. Our room was very clean, modern and functional and included an excellent work station area with a comfortable work chair. The restaurant serves breakfast and dinner. The staff are very friendly, and helpful. We would stay there again.

This hotel is not up to Accor standard. Check in felt like I was an inconvenience to them. Room was outdated and noisy. The dining experience felt like I was in school camp. I will definitely not stay here again.