ibis Styles Canberra Tall Trees Hotel 4 stars

The first time we have stayed here, and certainly not the last. Our room was very comfortable, good wifi, convenient free parking, only 3 minutes drive from Dixon food area, and very friendly and helpful staff. A lovely surprise.

I booked this place because accommodation costs were expensive at the time but still costs me $380 for two nights. The room was more like their Ibis Budget rooms and I found that the toilet was broken. Rang reception and took 3 hours to find me another room which I must say was so much better. Must have been one of their more expensive rooms. If you choose to stay her and book their base room be prepared for very base accommodation. Their on site restaurant does not open fir dinner, only breakfast so you have to go out. Annoying when your there on business and just want to order room service. I won’t stay her again.

I stayed there for first time and was disappointed by the room size, pillows and basic decor of room. Considering this is IBIS styles I was expecting something better and I had even paid a premium price for this room. Also noteworthy the breakfast was below average and the spread of hot food was extremely basic. I liked the parking and the fact that this place was within close range of city. Other than that i would not go back there again especially with family.

Location was surprising - in the middle of a little suburb of Canberra - lovely and quiet. Rooms were spacious and had great noise reduction - didn't hear a peep from other rooms. Staff (especially Matt) were great. However - AC was old and noisy - took 10 minutes before it started to work. Bathroom had obviously been done up but it looked like tiles & grouting had been painted as some sections were peeling off. Stupid little bath - too small to enjoy (with no lean back) and a big step up and down - bit of a safety hazard when wet. No restaurant although website said their was. All in all, not quite up to Ibis standards.

We stayed in this hotel as it was close to Anislie Football Club as we were attending a family event there. Reception were very friendly and helpful. Room was very clean and the bathroom was spotless. The only negative was the guests arrived after midnight that were drunk and loud. Enjoyed our breakfast there.

A great Ibis hotel located In Ainslie. Room was great and breakfast ideal the only negative was no evening meals. It is only a five minute walk to Ainslie Footy Club and oval which was our primary purpose this trip. All in all a very satisfactory hotel.

Stopped at this location as it was close to where our event was being held. It was ok, apart from that fact there is no available restaurant on site apart or breakfast. Would have been really handy to discover before 7.oopm

Standard accommodation small room , bed uncomfortable, location was inconvenient for amenities and restaurants. Bathroom a bit hard to manoeuvre around as very small. Bonus drink appreciated and dollar breakfast was ok.

I stayed at this hotel a few times and was really disappointed this time which means I won't be coming back again. It started with not getting the room type I had booked but actually getting a smaller room. Then I found out that the restaurant had been closed without letting anyone know beforehand or at the time of booking. Staff at reception are fine and helpful but the hotel itself has gone backwards in quality which means I won't be coming back again.

As this is a new property acquired by Accor it does need a refurbishment, the rooms are very dark and they need lighter bedding, curtains were a disgrace in room 113, second visit we stayed in room 119 a much better room. It is correct that for three adults you do only get one soap and one face washer. The location was lovely and quiet. Shame the restaurant was closed.

Definitely not the usual standard. Faulty airconditioning when it was 40 degrees is no joke. Serviceman came the next day and not much better because unit was so old and not all vents were functional. Room was old worn and shabby, missing light coverings, no milk of any type, one face washer for 2 people? One good aspect was the great breakfast provided by Belinda who run an outstanding dining section. Hotel has potential but please bring it up to standard-soon!

Our first impressions of our room was that it appeared quite dark. The light at the front of the room wasn't working, I had mentioned it to the front office staff, but it wasn't fixed during our stay. The front door of the room didn't close completely, it needed a good pull to click shut. We only realised this once we returned from our days activities (Housekeeping cleaned our room and left the door ajar after servicing our room). Management should be made aware of this problem. Breakfast is quite adequate. Parking is great and free. The location of the hotel is very central to everything.

Had to wait 10 minutes outside room while housekeeping staff prepared the room. found tha although I had booked a room for two, there were only enough wash cloths and toiletries for one. We managed with these, however, on returning from a full day out the next day, we found that not only had the toiletries not been replaced, the used wash cloths and empty containers were left in the bath. On top of this the general bin had no been emptied and the coffee and tea sachets not restocked. This was supposedly an upgrade, so I would hate to see what type of service we would have received otherwise. Breakfast was good if not a little pricey for the selection. Staff overall were friendly.

I’m surprised this is listed as 4 Star and a hotel it’s definitley 3 star motel (best western sign still up) Very friendly staff - check in was easy though lacking information . I was only handed the room key and shown the map of where room was located. Had to ask for information such as check out time, breakfast hours. My daughter found 3 empty water bottles under the bed and the glass in the room had food still on them it was only an overnight stay.Breakfast was better than expected.

Not bad for a suburban hotel. There could have been more variety at breakfast. I would consider staying again. It was clean and the staff where friendly. They were fully aware of my Accorplus membership and applied the discounts with no problemsThe internet didn't work in my room