Rixos President Astana 5 stars

Customer review rating (ALL Rating) 4.7/5 445 reviews

Rixos President Astana - Image 1
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Kunayeva 7, 010000 ASTANA, Kazakhstan

Description

Hotel extras

  • Unique location

  • Unique Lobby bar

  • Meetings & Events

  • Largest Spa in town

  • Traditional Turkish restaurant

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Rixos President Astana

Kunayeva 7
010000 ASTANA
Kazakhstan

GPS:51.133834, 71.42131448

Telephone
Fax +7 7172 24 27 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  445 reviews

TripAdvisor Rating  4.4/5  518 reviews

Great hotel

TripAdvisor rating 4.0/5

AndersUA TripAdvisor review

Dear Mr. Anders, Thank you for your thoughtful review and for choosing to stay with us. We're delighted to hear that you enjoyed our central location, excellent service, and breakfast — especially during a busy business trip. We appreciate your feedback regarding the room and air conditioning. While our style leans toward the classic, we strive to ensure that everything remains clean, functional, and comfortable for our guests. We truly hope to have the pleasure of welcoming you back in the future. Kind regards, General Manager Tansel Tercan

Customer review rating 5.0/5

Sergey S. Friends - Confirmed reviews ALL

Dear Mr. S., Thank you so much for your comment on our service. We are glad that your experience in SPA was joyful! We would be delighted to welcome you again and offer improved conditions for your stay. Sincerely, General Manager Tansel Tercan

Customer review rating 5.0/5

William R. Business - Confirmed reviews ALL

Dear Mr. William Thomas R., Thank you for your high praise! Your emotions are the best reward for our team. We are always happy to create an atmosphere of coziness, comfort, and relaxation for you. We look forward to welcoming you back to Rixos President Astana! Sincerely, General Manager Tansel Tercan

not five star

TripAdvisor rating 3.0/5

Stay91178 TripAdvisor review

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our sauna facilities and appreciated their quality and maintenance. However, we’re truly sorry to learn that other aspects of your stay did not meet your expectations. Your comments regarding the service, room condition, and staff training are being taken seriously, and we will review these areas with our team to ensure improvements are made. We strive to offer not only excellent facilities but also warm and attentive hospitality, and we regret that this was not your experience. We also want to clarify that we value all our team members equally and work hard to create a supportive and respectful environment for both guests and staff, regardless of background or position. We hope to have the opportunity to welcome you again in the future and provide a more enjoyable experience. Warm regards, General manager Tansel Tercan

Really enjoyed my stay! The hotel was cozy and well-maintained.

TripAdvisor rating 5.0/5

Мадина С TripAdvisor review

Dear Guest, First and foremost, thank you for taking the time to share your feedback about your stay at our hotel. We are truly pleased to hear that you enjoyed your visit and appreciated the cozy atmosphere and well-maintained facilities. A special thank you for your kind words about our team member, Artur. We will certainly pass along your compliments to him — such feedback is always a great motivation for our staff and inspires us to keep improving. We also appreciate your note regarding the need for some renovations. Please rest assured that we take all comments seriously and will consider this as we continue to enhance our services and facilities. Thank you once again for your kind review. We look forward to welcoming you back in the future. Kind regards, General Manager Tansel Tercan

In partnership with TripAdvisor

Other web-users rate our hotel

  • 128 reviews 9.1/10 Location
  • 232 reviews 7.3/10 Room
  • 334 reviews 9/10 Service
  • 8 reviews 6/10 WiFi
  • 164 reviews 8.2/10 Food
  • 140 reviews 9/10 Breakfast
  • 129 reviews 7.7/10 Vibe
  • 88 reviews 8.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.