ibis Astana 3 stars

Name: Three-star economy hotel ibis Nur-Sultan in the downtown area - ALL
Address: 38 Tauelsizdik Ave, Kazakhstan, ASTANA, 010000, KZ
Telephone: +77172708200
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 304 reviews

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38 Tauelsizdik Ave, Kazakhstan, 010000 ASTANA, Kazakhstan

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ibis Astana

Vibrant economy hotel, open to everyone

The 3-star economy hotel ibis Astana is 15 minutes away from the Palace of Independence, the Hazret-Sultan mosque, the Nature Park and Astana Music Hall. It takes less than 30 minutes by taxi to the airport. The hotel is good for family holidays and business trips: an event for 200 people can be organized in the transformer conference halls, international and local cuisine is served at the ibis Kitchen restaurant. You can find web-corner with free Wi-Fi and computers at the lobby free of charge.

The hotel offers comfortable Standard, Premium rooms and Suits - all equipped with the necessary furniture, satellite TV & free WIFI all over the hotel. Accommodation with pets is allowed for an additional fee. Reception desk and lobby bar are open 24/7. Thanks to its location, which is close to the Palace of Independence, the Hazret-Sultan mosque, the Nature Park and quick access to the city center, the hotel is the prefect place to explore the capital.

We are glad to welcoming you in the heart of the capital of Kazakhstan. We appreciate you for choosing the ibis Astana hotel and hope that your stay will be pleasant and the memorable one

Pierre Meintjes, Hotel Management

Hotel extras

Meetings and events
Good location
Free parking
Early breakfast from 04:00 a.m., late breakfast until 12:00 a. m.
Pets allowed

Our accommodation(s)

Room

Standard room with a double bed, overlooking the city.

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)
Views: City View

From NaN € NaN KZT Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Premium room from ibis with twin beds and the city view.

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Single bed(s) and 2 x Twin bed(s)

From NaN € NaN KZT Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Ibis Premium Room with a large double bed and city view.

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Single bed(s) and 1 x Double bed(s)

From NaN € NaN KZT Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard room with twin beds, with City view.

3 pers. max
20 m² / 215 sq ft

Bedding 2 x Twin bed(s)
Views: City View

From NaN € NaN KZT Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Luxury room with double bed and sofa, city view

3 pers. max
45 m² / 484 sq ft

Bedding 1 x Single bed(s) and 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: City View

From NaN € NaN KZT Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 ASTANA
Kazakhstan

GPS:51.138706, 71.465475

+7 7172 70 82 00

+7 7172 70 82 22

ASTANA RAILWAY

Railway station

Access: 8 km / 4.97 mi 30 min drive

Shuttle

Additional charge

Shuttle on call

MONUMENT KAZAKH ELI

Historic monument

Access: 1.5 km / 0.93 mi 25 min walk / 3 min drive

Shuttle

Additional charge

Shuttle on call

KAZAKHSTAN COMPLEX

Sports centre

Access: 3 km / 1.86 mi 5 min drive

Shuttle

Additional charge

Shuttle on call

BAYTEREK

Tourist attraction

Access: 3 km / 1.86 mi 5 min drive

Shuttle

Additional charge

Shuttle on call

ASTANA OPERA

Opera/symphony/concert hall

Access: 5 km / 3.11 mi 5 min drive

Shuttle

Additional charge

Shuttle on call

KHAN SHATYR

Shopping centre/mall

Access: 6 km / 3.73 mi 10 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms

IBIS KITCHEN

Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 200 m² / 656 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 120

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 304 reviews

TripAdvisor Rating 4.1/5 218 reviews

Serhat O. Business - 4/30/2025 Confirmed reviews ALL

Dear Serhat O., We very much appreciate your comments regarding your stay at the ibis Astana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Iaroslava S. Families - 4/25/2025 Confirmed reviews ALL

Уважаемый гость, Спасибо за ваш отзыв! Мы рады, что вам понравилось расположение отеля и общие зоны. Очень жаль, что кровать и матрас не оправдали ваших ожиданий. Мы обязательно передадим информацию о матрасах в техническую службу, чтобы улучшить комфорт наших номеров. Ваши замечания очень важны для нас, и мы будем работать над улучшением этого аспекта. Надеемся, что в будущем ваш опыт пребывания у нас будет более комфортным.

Petr S. Couples - 4/25/2025 Confirmed reviews ALL

Расположение неудобное. Отель не уютный, уборка плохая в ванной комнате волосы и пыль. Номер премиум большой но бестолковый, кровать в углу, телевизор маленький как монитор. Сам номер темный не уютный. Осталось не приятное впечатление.

Уважаемый гость, Спасибо, что нашли время поделиться своим отзывом. Нам очень жаль, что ваше пребывание не оправдало ожиданий. Ваши замечания по поводу расположения, уборки и интерьера номера мы обязательно учтём и передадим в соответствующие службы для улучшения качества обслуживания. Мы сожалеем, что номер не был для вас удобным и уютным, и примем во внимание ваши предложения для улучшения комфортности. Ваши отзывы важны для нас, так как помогают нам становиться лучше. Надеемся, что в будущем мы сможем предоставить вам более комфортный опыт.

Saule S. Families - 4/23/2025 Confirmed reviews ALL

Dear Guest, Thank you for sharing your valuable feedback with us! We're glad to hear that your check-in and check-out experience was smooth and that you found our staff friendly. It’s great to know you’ve stayed with us before, and we appreciate your continued trust. We apologize for the noise from the air conditioning and will look into this issue to ensure a more comfortable stay for future guests. Your suggestion regarding the addition of USB charging points near the bed is excellent, and we will consider it as part of our ongoing improvements. We also appreciate your comments about the room and TV. We will review the TV channels and work on enhancing the overall room experience. Thank you again for your insights, and we hope to welcome you back soon for an even better stay.

AC didn’t work

Arsen Families - 4/2/2025 Confirmed reviews ALL

Dear Guest, Thank you for your honest feedback and for highlighting the positive experience with our staff — we truly appreciate it! We\'re very sorry to hear about the issues you faced with the air conditioning and the broken shampoo dispenser. That’s certainly not the level of comfort we aim to provide. Please know that your comments have been shared with our maintenance and housekeeping teams to ensure this is promptly addressed. We hope to have the opportunity to welcome you back for a more restful and seamless stay.

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Web-users rating

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.