ibis Astana 3 stars

Customer review rating (ALL Rating) 4.1/5 279 reviews

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38 Tauelsizdik Ave, Kazakhstan, 010000 ASTANA, Kazakhstan

Description

ALLSAFE approved hotel

Hotel extras

  • Meetings and events

  • Good location

  • Free parking

  • Early breakfast from 04:00 a.m., late breakfast until 12:00 a. m.

  • Pets allowed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 ASTANA
Kazakhstan

GPS:51.138706, 71.465475

Telephone
Fax +7 7172 70 82 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  279 reviews

TripAdvisor Rating  4.0/5  214 reviews

Spacious Room and good view

Customer review rating 3.5/5

Durga A. Business - Confirmed reviews ALL

Satisfied with the stay this time liked the toom and breakfast. Located in the center with a good view and good restaurants nearby.

Dear Durga A., Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay, especially the spacious room, good view, and breakfast. It's great to know that our central location and the proximity of good restaurants added to your overall satisfaction. We appreciate your kind words and hope to welcome you back for another enjoyable stay. If you have any specific preferences or requests for your next visit, feel free to let us know. Your comfort and satisfaction are our top priorities. Thank you for choosing our hotel, and we look forward to hosting you again!

Perfect vacation!

Customer review rating 5.0/5

Evgeny Business - Confirmed reviews ALL

Marvelous!

Dear Evgeny D., We very much appreciate your comments regarding your stay at the ibis Astana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Good stay

Customer review rating 4.5/5

Sriharsha T. Couples - Confirmed reviews ALL

We were happy with the stay Only the promised welcome drink was never given

Dear Sriharsha T., We very much appreciate your comments regarding your stay at the ibis Astana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Excellect base to explore Astans

Customer review rating 5.0/5

Nikolaus W. Solo - Confirmed reviews ALL

High quality IBIS, that includes brekkie. Late check out because of Accor-Silver status.

Dear Nikolaus w., We very much appreciate your comments regarding your stay at the ibis Astana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Passable

Customer review rating 3.5/5

Polina M. Solo - Confirmed reviews ALL

There’s always hairs on linen and terry, recommend to supply housekeeping and laundry staff with hairnets

Dear Polina M., Thank you for your feedback. We apologize for the inconvenience caused by the presence of hairs on the linen and terry in your room. Your suggestion about supplying housekeeping and laundry staff with hairnets is a valuable one and we will certainly take it into consideration to improve the cleanliness and hygiene of our rooms. Maintaining high cleanliness and hygiene standards is of utmost importance to us, and we will make every effort to ensure that such issues are addressed and rectified in the future. Your feedback is valuable to us, and we appreciate your input. We hope to have the opportunity to provide you with a better experience in the future.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 131 reviews 8.7/10 Location
  • 357 reviews 5/10 Room
  • 252 reviews 8.4/10 Service
  • 23 reviews 5.4/10 WiFi
  • 160 reviews 4.5/10 Comfort
  • 121 reviews 6.9/10 Breakfast
  • 119 reviews 7/10 Cleanliness
  • 60 reviews 2/10 Amenities

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Customer review rating (ALL Rating) 4.6/5 (605 reviews)

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.