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Rixos Premium Seagate Hotel 5 stars

Customer review rating 4.8/5 3,339 reviews

ALLSAFE approved hotel

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Room 1

Rixos Premium Seagate
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+ 20 Services

Hotel extras

  • Kids & Teens club

  • Largest Spa in Egypt

  • Upscale Suites & Villas

Hotel location

Rixos Premium Seagate

South Sinai Nabq Bay
46628 sharm el sheikh
egypt

Tel: +20693710130

Fax: (+20)693710140

Check-in from 14h00

Check out up to 12h00

  • CAIRO SHARM EL SHEIKH :  SHARM EL SHEIKH

  • By plane

    RAS NASRANI At 9km / 5 miles

GPS :28.03138, 34.43802

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • 10 Restaurants
  • 10 Bars
Meetings/Events
  • One Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 783 rooms
    • No room for people with reduced mobility
    • No family room
    • 105 connecting rooms
    • No non-smoking room
    • 2 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi Additional charge
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Disco/Nightclub
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for over 12
    • Childrens Club for 4 to 6 years
    • Video game area

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 378

Find out more

Our guest reviews for
Rixos Premium Seagate

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

3,339 reviews

Enjoyable holiday

Customer review rating 4.5/5

I.a. N. Families - 23/10/2021 Confirmed reviews ALL

Excellent campus with very friendly and helpful staff and good food. Only negative is the lack of swimmable beach.

Excellent experience

Customer review rating 4.5/5

Anonymous Families - 18/10/2021 Confirmed reviews ALL

The service is excellent and the hotel facilities are amazing

Dear Mohamed E., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Best of the best

Customer review rating 4.5/5

Mohammed M. Couples - 18/10/2021 Confirmed reviews ALL

Its the best ever , staff , reception and restuarant every thing is perfect and you have to try sushi with mohammed

Dear mohammed m., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.5/5

Anonymous Families - 17/10/2021 Confirmed reviews ALL

The main strength of the hotel is the food and beverage. The weakness is still the front desk and guest relations. They need to make enough people and give them proper training for the front desk service

Great family hotel with many facilities

Customer review rating 4.0/5

Jaidaa E. S. Families - 10/10/2021 Confirmed reviews ALL

Overall very good.. Reservations in restaurants through the QR code were difficult and i had to go extra to the reception to make a reservation. We were only able to check in at 4.30 pm because the room wasn't ready.. that was very disappointing and inconvenient especially that we had kids with us. The hotel's photographer asked me to get off the swing to take a photo of someone.. just rude!! I would have loved for the bathroom in the door to have a door.. we still enjoyed it very much.. great food.. amazing atmosphere.. and the kids had lots of fun

Dear Nevien H., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 3.0/5

Mustafa M. Families - 10/10/2021 Confirmed reviews ALL

I think it was good experience but I faced a safety problem on our room, so it affected badly on our trip

Dear Mostafa m. S., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fabulious hotel

Customer review rating 5.0/5

Emad R. G. Families - 10/10/2021 Confirmed reviews ALL

Letterally The hotel serving everything and the food varieties and taste exceed the expectaions... the night shows are perfect... the whole staff works to make everyone happy... they have a fantastic jetty if you wanna experience snorkling and look at the carols and colord fishes.

Dear Valuable Guest We very much appreciate you taking the time to complete our Survey It is always a pleasure to receive positive feedback. We will share this with the entire team. We are sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Hany H. Families - 09/10/2021 Confirmed reviews ALL

We come here 3 time every year from five years This time we come special for kholoud in rixy club thanks a lot for her And we decided to make my girl birthday in rixy Thanks for kholoud ,soha, oksana you made really our party ,decoration ,music ,organization Whatever i said it’s not enough to give them what they deserve for there effort Thanks kholoud so so much Thanks soha ,oksana Thanks to all the team at the reception especial thanks to Nermeen We like to thank erena center , the dj girl she is amazing we go special for her she can make everyone dance Thanks a lot to arena bar thanks for all rixos team you are the best ever team

Dear Valuable Guest We very much appreciate you taking the time to complete our Survey It is always a pleasure to receive positive feedback. We will share this with the entire team. We are sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice stay but with troubles

Customer review rating 3.5/5

Mahmoud S. Families - 08/10/2021 Confirmed reviews ALL

the room was very ugly location which it's view on garbage and smell of location was very bad as well. room space is not enough for 4 persons at all especially when the sofa bed open so there is no space in the room at all you need to think about regarding this issue as well.the aqua was good but why 2 games was stopped for all my stay also before i coming as well. is it all period for maintenance?!!!. the beach rocky and you have to wait the golf car or walk a distance at lest 300 M for the nearest place to get in the water or a round 800 M to make snorkeling which is too far. seagate very big and have a lot of entertainment but sun&fun has nothing at night at all. the entertainment team very strong and really i appreciated efforts from all team all over the day. a lot of food exist in the main restaurant but with no diversity on daily bases by another meaning the food is a lot but the same every day . you advertising that you have 7 restaurant i used only 2 due to no booking all time which is a thing get me angry because i wanted to taste another experience of food instead of the main restaurant that give the same experience every day.

Dear Mahmoud s., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very Good stay

Customer review rating 5.0/5

Hossam E. R. Families - 08/10/2021 Confirmed reviews ALL

The hotel is more than wonderful, everything is beautiful, the price is a little bit higher, but for what is offered, it is excellent. I advise everyone to try the hotel

Dear Hossam Elden R., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Gamal S. Families - 07/10/2021 Confirmed reviews ALL

Smooth , nice

Dear Gamal S., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please let us know what we could improve on with regards to Hygiene and Cleanliness Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Manal S. Families - 06/10/2021 Confirmed reviews ALL

Everything was perfect except for Kids club.

Dear Manal s., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Anonymous Families - 06/10/2021 Confirmed reviews ALL

Everything was perfect ,very professional team gathered to please the guest , very comfortable place with wonderful views , the food was more than excellent ,everywhere was very clean ,really i found more than I expected and sure it won’t be the last visit ,Rixos became my favorite hotel .

Dear Wafaa M., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceptional for russians

Customer review rating 4.0/5

N. C. Families - 05/10/2021 Confirmed reviews ALL

The hotel was superb, the cleaning services were always on point, food lounges had various cuisines, people were very nice and overall I had the best holiday in my life. But I have to recognize that I was a little disturbed by the fact that nobody knew more than 100 words in english. I mean that even wanting to explain that i want more coffee than milk in my frappe was an issue that took me almost 3 minutes to explain. Beside me were Russians who could speak in their own language at hotel in Africa, but I couldn’t make myself understood speaking the most known language in the world. I specifically want to applaud the asian women (I think Japanese) working at the lobby bar. She was the only one who spoke fluently, who never forget our order (and that happened many times at the lobby bar), who by the third night knew what everybody at the table wanted. That’s the kind of people that you should have at your hotel. Another thing that is really an issue is the internet connection. I am a doctor and I have to present at congresses. I was very sad that I had to give up presenting because of my poor wi-fi connection. Maybe it was my fault that I didn’t to use for an hour wired internet connection.

Dear Calin Catalin N., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Amazing and relaxing

Customer review rating 5.0/5

Jumaa T. Families - 05/10/2021 Confirmed reviews ALL

So wonderful nights

Dear Jumaa T., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Our most recent 20 reviews

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