Rixos Premium Seagate 5 stars

Customer review rating (ALL Rating) 4.7/5 1,805 reviews

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Description

Hotel extras

  • Aquaventure Park

  • Largest Spa in Egypt

  • Upscale Suites & Villas

  • Most preferred family and kid-friendly hotel in Sharm el-Sheikh

Our accommodation(s)

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Hotel location

Rixos Premium Seagate

South Sinai, Nabq Bay
46628 SHARM EL SHEIKH
Egypt

GPS:28.0382366483, 34.4313179836

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,805 reviews

Customer review rating 4.0/5

Ramin G. Couples - Confirmed reviews ALL

Food was great, service was excellent, evening events and daily animation was not up to my expectations. There were not any exciting shows in the evenings. It was hard to register for Alacarte restaurant reservations. Anjana spa facility needs repairs and renovations.

Dear Ramin G., Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed the food and service. We take note of your comments about evening events and the spa facilities, which will be considered for future improvements. Best regards, Rixos Premium Seagate

Customer review rating 4.5/5

Osama A. A. S. Families - Confirmed reviews ALL

Our stay was an absolutely perfect spring retreat, slightly hampered only by early Aquamarine and sea closures and high demand for inclusive restaurants reservation.

Dear Osama A. A. S., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our service and luxury accommodations. We appreciate your understanding regarding the early closures and restaurant reservations during peak times. Best regards, Rixos Premium Seagate

Customer review rating 5.0/5

Kumsaluv B. Families - Confirmed reviews ALL

From the reception, where we got free upgrade, to the stuff in the restaurants, facilities, everything was part of relaxed and luxurious vacation.

Dear Kumsaluv B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the complimentary upgrade and found our facilities and staff to enhance your family vacation experience. We look forward to welcoming you back for another luxurious stay. Best regards, Rixos Premium Seagate

Customer review rating 3.5/5

Raghbir S. S. Families - Confirmed reviews ALL

The hotel itself is spotless. Greenery looks great. Rooms bit dated now but I think renovation is going on. Pools are good . Drinks choices are good . But imported brands like jameson dosent taste jameson at all !. A lot of entertainment for everyone. You won't get bored Food quality is really good Mangal must try. Staff are friendly but sometimes could be hit and miss when asking for drinks. Kinds feel like being ignored . Some of staff members are just on phone constantly instead of concentrating on guests. They should greet on and make you air down even in buffet because sometimes finding table is merry go round. Buggies or golf carts are very good . Life saver Only thing I would suggest and they got host in turquoise also in snack bars would be nice touch. And food and beverage some staff needs to be more attentive rather than guests are asking can we get some drinks Need more people to serve drinks in pool and beach areas .

Dear Raghbir S. S., Thank you for taking the time to share your thoughts regarding your recent stay at Rixos Premium Seagate. We are pleased to hear that you found our hotel to be spotless and appreciated the beautiful greenery and entertainment options available. We acknowledge your feedback regarding the room conditions and assure you that renovations are indeed underway to enhance our guests' experience. It is also noted that you found the quality of food to be commendable, especially at Mangal. Your comments about the beverage service and staff attentiveness are important to us. We strive to provide exceptional service and will take your observations into account as we continually work on improving our guest interactions and ensuring that every visitor feels attended to and welcomed. We appreciate your suggestions regarding staffing in the pool and beach areas, and we will certainly consider this as we evaluate our service offerings. Thank you once again for your valuable feedback. We hope to welcome you back in the future for an even more enjoyable stay. Best regards, Rixos Premium Seagate

Customer review rating 4.0/5

Mehmet F. K. Families - Confirmed reviews ALL

The bar mans at the pools can be more polite

Sayın Mehmet F. K., Yemeklerimizin beğenilmesine sevindik. Havuz barı personelimizle ilgili geri bildiriminizi dikkate alacağımızı bilmenizi isteriz. Misafir memnuniyeti, her zaman önceliğimizdir. Saygılarımla, Rixos Premium Seagate

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